| Job Title | Remote Technical Support Engineer (Security Systems) |
| Company | Complete Security Recruitment |
| Job Location | Northern Ireland, United Kingdom |
| Workplace Type | |
| Job Type | fulltime |
| Job Category | Information Technology |
| Min Pay | 0 |
| Max Pay | 0 |
| Pay Currency | |
| Pay Cycle | |
| First Seen |
2 day(s) ago
|
| Description | Fire & Security Role: Are you a Security Systems Remote Technical Support Engineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on / 4 off shift pattern (2 days 2 nights – 6am–6pm / 6pm–6am) Full-time 100% office-based role in Belfast Company committed to supporting flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder CCTV Access Control Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product experience Qualifications: Knowledge of UDL software across Galaxy ATS Intruder Panels (desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g. Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technical support and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate timely information to engineers and customers Don’t miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career! |
|
Apply Now
|
|