| Description | We’re looking for talented professionals anywhere in the United States to join us in bringing smart money management and payment solutions to everyone’s fingertips. At Green Dot we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work promote and enable a strong culture of performance and connectedness and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Summary: The Wage and Corporate Disbursements revenue division oversees Green Dot’s wage disbursements offerings including the rapid! PayCard payroll card rapid! Disbursements and rapid! Earned Wage Access platforms. The division has overall P&L responsibility of the products/ services as well as manages the internal direct sales process and external channel partners and sales organizations that leverage our offerings. The Product Integration Specialist will assist with post sales integration and technical product support. The Product Integration Specialist position will work closely with the Channel Managers Enrollment Team as well as external technical clients. This position will be responsible for product related tasks to serve as the link between all teams to ensure integration development testing and release is completed with the external clients. The Product Integration Specialist will also assist the Vice President of Product Management on Product Development Implementation and continuous improvement of new and existing product and services. The Product Integration Specialist will also assist in being the voice of the client as it pertains to wants and needs from the rapid! suite of product and services. Job Responsibilities: Determine client/customer needs and assist with potential solutions Exhibit solid rapid! product knowledge when dealing with clients and their needs and addressing any issues/concerns. Provide technical product support when assisting clients and channel partners during integration development testing and release process. Assist cross functional teams with ongoing support and troubleshooting of production issues Be the technical liaison on behalf of our clients channel partners and internal teams Assist Vice President of Product Management on ad-hoc projects and initiatives Provide active input when needed on Product Development and Implementation process discussions Update existing rapid! manuals/documentation for any product related or integration related changes or additions that are applicable. Create new manuals/documentation when needed. Preferred Qualifications: Minimum 3 years of relevant experience Strong technical and computer software skills Prior Product knowledge (payroll card prepaid card debit card) experience Prior Product Integration experience a plus Ability to collaborate effectively within a team-based environment Excellent written and oral communication skills Strong client and product focus Creative and resourceful problem solver High energy self-starter Preferred Technical Skills: Proficient with the Microsoft Suite of products. Word Excel Visio Teams Outlook Experience with Jira Confluence SQL Data Dog or their equivalent Experience with RESTful and SOAP web services and systems such as SOAPUI and Postman Experience with SFTP Sites and FTP Clients Fundamental understanding of Agile principles POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $84000 to $126100 per year. The final compensation will be determined by a number of factors such as qualifications expertise and the candidate’s geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds perspectives and skills. We believe that the more inclusive we are the better our work (and work environment) will be for everyone. Additionally Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Work Authorization Requirement At Green Dot Corporation we value diversity and strive for fair and inclusive hiring practices. However we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future sponsorship. |