| Description | Next Man Up supports the well-rounded gentleman and serves as a catalyst in which young men of color are agents of change in their community and leaders in eliminating systematic gaps in their opportunities and outcomes. Through interactive workshops and positive male role models. Next Man Up develops and motivates young boys to grab the torch of success for the next generation to follow. We are seeking a Customer Onboarding Specialist to join our dynamic Customer Success team. As a Customer Onboarding Specialist you will be responsible for ensuring a smooth and successful onboarding process for our new customers. You will work closely with our sales and product teams to ensure that customers are set up for success from day one. ### Responsibilities: Manage the end-to-end onboarding process for new customers Provide product demonstrations and training to customers Assist customers in setting up their accounts and configurations Serve as the main point of contact for customer questions and issues during the onboarding process Collaborate with internal teams to ensure a seamless transition for customers ### Qualifications: Bachelor's degree in Business Administration or related field 2+ years of experience in customer onboarding or customer success role Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work independently and as part of a team If you are a customer-focused professional with a passion for helping customers succeed we want to hear from you! FULL TIME PART TIME WEEKENDS AS NEEDED URGENT HIRING BENEFITS The pay range for this role is: 25 - 29 USD per hour(Remote (Billings Montana US)) |