(REMOTE) Manager, Human Resources Shared Services (HRSS), Technology Optimization & Financial Control at Trinity Health | Job Details


Job Title	(REMOTE) Manager, Human Resources Shared Services (HRSS), Technology Optimization & Financial Control
Company	Trinity Health
Job Location	Livonia, MI
Workplace Type
Job Type
Job Category
Min Pay	49
Max Pay	82
Pay Currency	USD
Pay Cycle	hourly
First Seen	10 day(s) ago
Description	Employment Type: Full time Shift: Description: Under the broad guidance of the Director this role serves as the liaison between HR Shared Services and key departments such as TIS Finance Organizational Effectiveness and other Centers of Excellence (COEs) ensuring cross-functional collaboration and that departmental needs are effectively met• Assess existing technology systems to identify improvement opportunities and ensure optimal system performance.• Develop and execute optimization strategies in collaboration with IT and other business units.• Lead initiatives for cost-effective upgrades integrations and system enhancements.• Monitor system performance data and recommend improvements or replacements as needed.• Stay current on emerging technologies and industry best practices to maintain a competitive edge.• Partners with leadership to identify opportunities to innovate and leverage technology to drive continuous improvement.Vendor Management• Builds and maintains strong relationships with external technology vendors and service providers.• Manages end-to-end vendor lifecycle including selection contract negotiation and performance monitoring.• Ensures vendor compliance with contractual terms service-level agreements and organizational expectations.• Addresses and resolves vendor issues to prevent operational disruption.• Evaluate vendor performance against KPIs and provide regular reports to leadership with actionable insights.• Provides consultative support to departments on vendor strategy and system performance alignment.• Identifies vendor cost containment opportunities.Financial Oversight& Cross-functional Collaboration• Collaborates with Finance/TIS/TMO to manage technology budgets forecasts and spend tracking.• Supports cross-functional initiatives by aligning technology solutions with business needs and priorities.• Ensures and provides that vendor and technology activities are on time and within budget.• Supports leadership with position control.Essential Functions Our Trinity Health Culture: Knows understands incorporates& demonstrates our Trinity Health Mission Values Vision Actions& Promise in behaviors practices& decisions. Leadership: Providing advice guidance& leadership to RHM& Region leaders in developing strategies& in the achievement of performance goals. Enable Collaboration across& within service area RHM& Regions to ensure consistency& integration of strategy& operations Direction& Growth: Providing advice guidance& leadership to service area functional area RHM& Regions. Leading standardization / systemness& optimization of policy process methodology establishing a national community of practice. Oversee Vendor / Contract Labor Management including centralizing strategy& optimizing spend. Strategic Support& Accountability: Collaborates in system-wide strategy development& deployment of functional area priorities& initiatives. Responsible for supporting regional efforts to comply with functional area priorities. Accountable for the selection evaluation& overall success of the functional leadership teams. Organization-wide focal point for establishing functional strategies& governance over financials& staffing. Accountable for communication between service area functional area RHM& Region leaders. Operational Delivery Responsible for measuring& reporting KPIs / metrics delivery. Providing advice guidance& leadership for the colleague life cycle. Maintains a Working Knowledgeof applicable federal state& local laws / regulations Trinity Health Integrity& Compliance Program& Code of Conduct as well as other policies procedures& guidelines in order to ensure adherence in a manner that reflects honest ethical& professional behavior& safe work practices. Functional Role (not inclusive of titles or advancement career progression) Manages the technology optimization vendor management& financial control team and related projects and initiatives Coaches facilitates and motivates the teams to create accountability for meeting quality and service level goals on a consistent basis. Removes barriers to achieve individual and group objectives. Responsible for all aspects of directing talent management including hiring equipping colleagues with skill and knowledge salary planning operationalizing work appraising performance professional development recognition and coaching. Participates in establishing annual departmental goals budget preparation& management. Suggests& initiates ongoing process improvement to departmental processes as needed to improve overall customer service efficiency& exceptional communication. Ensures development& ongoing edits/changes to online knowledge articles job aids training brochures FAQ’s& other related written correspondence documents& forms. Tracks and monitors key metrics program data benchmarking data goal achievements and team results. Refines and develops new reports to accurately reflect department progress work/task volumes. Creates appropriate reports or dashboards to present to leadership. Technology Optimization Assess existing technology systems to identify improvement opportunities and ensure optimal system performance. Develop and execute optimization strategies in collaboration with IT and other business units. Lead initiatives for cost-effective upgrades integrations and system enhancements. Monitor system performance data and recommend improvements or replacements as needed. Stay current on emerging technologies and industry best practices to maintain a competitive edge. Partners with leadership to identify opportunities to innovate and leverage technology to drive continuous improvement. Vendor Management Builds and maintains strong relationships with external technology vendors and service providers. Manages end-to-end vendor lifecycle including selection contract negotiation and performance monitoring. Ensures vendor compliance with contractual terms service-level agreements and organizational expectations. Addresses and resolves vendor issues to prevent operational disruption. Evaluate vendor performance against KPIs and provide regular reports to leadership with actionable insights. Provides consultative support to departments on vendor strategy and system performance alignment. Identifies vendor cost containment opportunities. Financial Oversight& Cross-functional Collaboration Collaborates with Finance/TIS/TMO to manage technology budgets forecasts and spend tracking. Supports cross-functional initiatives by aligning technology solutions with business needs and priorities. Ensures and provides that vendor and technology activities are on time and within budget. Supports leadership with position control. Minimum Qualifications Bachelor's degree or an equivalent combination of education and experience. Five+ years of experience in technology optimization vendor management IT operations or leadership. experience. Strong understanding of technology trends including cloud computing IT infrastructure and software solutions. Change enablement experience related to technology transformation. Ability to translate technical requirements to non-technical domain users. Additional Qualifications (nice to have) Bachelor’s degree in Information Technology Business Administration or related field. Master’s Degree. Proven track record in managing technology performance improvement initiatives. Workday Certification or experience with Workday Community. Prior technology implementation experience is a plus. Physical& Mental Requirements& WorkingConditions (General Summary) Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight touch sound& / or smell.Occasional Exposure to fumes odors dusts mists& gases biohazards / hazards (mechanical electrical burns chemicals radiation sharp objects etc.). Occasional Exposure to or subject to noise infectious waste diseases& conditions. Occasional Exposure to interruptions shifting priorities& stressful situations. Frequent Ability to follow tasks through to completion understand& relate to complex ideas / concepts remember multiple tasks& regimens over long periods of time& work on concurrent tasks / projects. Frequent Ability to read small print hear sounds& voice / speech patterns give / receive instructions& other verbal communications (in-person& / or over the phone / computer / device / equipment assigned) with some background noise. Frequent Perform manual dexterity activities& / or grasping / handling. Continuous Ability to climb kneel crouch& / or operate foot controls. Occasional Use a computer / other technology. Frequent Sit with the ability to vary / adjust physical position or activity. Frequent Maintain a safe working environment& use available personal protective equipment (PPE). Continuous Comply with Trinity Health’s Code of Conduct policies procedures& guidelines. Continuous Ability to provide assistance in the event of an emergency.Occasional Direct Healthcare Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Use upper& lower extremities engage in bending / stooping / reaching& pushing / pulling. Occasional Work indoors (subject to travel requirements) under temperature-controlled& well-lit conditions.Continuous Encounter worksites (e.g. patient homes) or travel to worksites that may have variable internal& external environmental conditions. Occasional Indirect Healthcare / Support Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling& / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Occasional Work indoors (subject to travel requirements) under temperature-controlled& well-lit conditions. Continuous Hourly pay ranges: $49.80 - $82.17 Average Workday Activity: Occasional - O (1% - 33%) Frequent - F (34% - 66%) Continuous - C (67% - 100%) Our Commitment Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Apply Now

Job Title

(REMOTE) Manager, Human Resources Shared Services (HRSS), Technology Optimization & Financial Control

Company

Trinity Health

Job Location

Livonia, MI

Workplace Type

Job Type

Job Category

Min Pay

49

Max Pay

82

Pay Currency

USD

Pay Cycle

hourly

First Seen

10 day(s) ago

Description

Employment Type: Full time Shift: Description: Under the broad guidance of the Director this role serves as the liaison between HR Shared Services and key departments such as TIS Finance Organizational Effectiveness and other Centers of Excellence (COEs) ensuring cross-functional collaboration and that departmental needs are effectively met• Assess existing technology systems to identify improvement opportunities and ensure optimal system performance.• Develop and execute optimization strategies in collaboration with IT and other business units.• Lead initiatives for cost-effective upgrades integrations and system enhancements.• Monitor system performance data and recommend improvements or replacements as needed.• Stay current on emerging technologies and industry best practices to maintain a competitive edge.• Partners with leadership to identify opportunities to innovate and leverage technology to drive continuous improvement.Vendor Management• Builds and maintains strong relationships with external technology vendors and service providers.• Manages end-to-end vendor lifecycle including selection contract negotiation and performance monitoring.• Ensures vendor compliance with contractual terms service-level agreements and organizational expectations.• Addresses and resolves vendor issues to prevent operational disruption.• Evaluate vendor performance against KPIs and provide regular reports to leadership with actionable insights.• Provides consultative support to departments on vendor strategy and system performance alignment.• Identifies vendor cost containment opportunities.Financial Oversight& Cross-functional Collaboration• Collaborates with Finance/TIS/TMO to manage technology budgets forecasts and spend tracking.• Supports cross-functional initiatives by aligning technology solutions with business needs and priorities.• Ensures and provides that vendor and technology activities are on time and within budget.• Supports leadership with position control.Essential Functions Our Trinity Health Culture: Knows understands incorporates& demonstrates our Trinity Health Mission Values Vision Actions& Promise in behaviors practices& decisions. Leadership: Providing advice guidance& leadership to RHM& Region leaders in developing strategies& in the achievement of performance goals. Enable Collaboration across& within service area RHM& Regions to ensure consistency& integration of strategy& operations Direction& Growth: Providing advice guidance& leadership to service area functional area RHM& Regions. Leading standardization / systemness& optimization of policy process methodology establishing a national community of practice. Oversee Vendor / Contract Labor Management including centralizing strategy& optimizing spend. Strategic Support& Accountability: Collaborates in system-wide strategy development& deployment of functional area priorities& initiatives. Responsible for supporting regional efforts to comply with functional area priorities. Accountable for the selection evaluation& overall success of the functional leadership teams. Organization-wide focal point for establishing functional strategies& governance over financials& staffing. Accountable for communication between service area functional area RHM& Region leaders. Operational Delivery Responsible for measuring& reporting KPIs / metrics delivery. Providing advice guidance& leadership for the colleague life cycle. Maintains a Working Knowledgeof applicable federal state& local laws / regulations Trinity Health Integrity& Compliance Program& Code of Conduct as well as other policies procedures& guidelines in order to ensure adherence in a manner that reflects honest ethical& professional behavior& safe work practices. Functional Role (not inclusive of titles or advancement career progression) Manages the technology optimization vendor management& financial control team and related projects and initiatives Coaches facilitates and motivates the teams to create accountability for meeting quality and service level goals on a consistent basis. Removes barriers to achieve individual and group objectives. Responsible for all aspects of directing talent management including hiring equipping colleagues with skill and knowledge salary planning operationalizing work appraising performance professional development recognition and coaching. Participates in establishing annual departmental goals budget preparation& management. Suggests& initiates ongoing process improvement to departmental processes as needed to improve overall customer service efficiency& exceptional communication. Ensures development& ongoing edits/changes to online knowledge articles job aids training brochures FAQ’s& other related written correspondence documents& forms. Tracks and monitors key metrics program data benchmarking data goal achievements and team results. Refines and develops new reports to accurately reflect department progress work/task volumes. Creates appropriate reports or dashboards to present to leadership. Technology Optimization Assess existing technology systems to identify improvement opportunities and ensure optimal system performance. Develop and execute optimization strategies in collaboration with IT and other business units. Lead initiatives for cost-effective upgrades integrations and system enhancements. Monitor system performance data and recommend improvements or replacements as needed. Stay current on emerging technologies and industry best practices to maintain a competitive edge. Partners with leadership to identify opportunities to innovate and leverage technology to drive continuous improvement. Vendor Management Builds and maintains strong relationships with external technology vendors and service providers. Manages end-to-end vendor lifecycle including selection contract negotiation and performance monitoring. Ensures vendor compliance with contractual terms service-level agreements and organizational expectations. Addresses and resolves vendor issues to prevent operational disruption. Evaluate vendor performance against KPIs and provide regular reports to leadership with actionable insights. Provides consultative support to departments on vendor strategy and system performance alignment. Identifies vendor cost containment opportunities. Financial Oversight& Cross-functional Collaboration Collaborates with Finance/TIS/TMO to manage technology budgets forecasts and spend tracking. Supports cross-functional initiatives by aligning technology solutions with business needs and priorities. Ensures and provides that vendor and technology activities are on time and within budget. Supports leadership with position control. Minimum Qualifications Bachelor's degree or an equivalent combination of education and experience. Five+ years of experience in technology optimization vendor management IT operations or leadership. experience. Strong understanding of technology trends including cloud computing IT infrastructure and software solutions. Change enablement experience related to technology transformation. Ability to translate technical requirements to non-technical domain users. Additional Qualifications (nice to have) Bachelor’s degree in Information Technology Business Administration or related field. Master’s Degree. Proven track record in managing technology performance improvement initiatives. Workday Certification or experience with Workday Community. Prior technology implementation experience is a plus. Physical& Mental Requirements& WorkingConditions (General Summary) Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight touch sound& / or smell.Occasional Exposure to fumes odors dusts mists& gases biohazards / hazards (mechanical electrical burns chemicals radiation sharp objects etc.). Occasional Exposure to or subject to noise infectious waste diseases& conditions. Occasional Exposure to interruptions shifting priorities& stressful situations. Frequent Ability to follow tasks through to completion understand& relate to complex ideas / concepts remember multiple tasks& regimens over long periods of time& work on concurrent tasks / projects. Frequent Ability to read small print hear sounds& voice / speech patterns give / receive instructions& other verbal communications (in-person& / or over the phone / computer / device / equipment assigned) with some background noise. Frequent Perform manual dexterity activities& / or grasping / handling. Continuous Ability to climb kneel crouch& / or operate foot controls. Occasional Use a computer / other technology. Frequent Sit with the ability to vary / adjust physical position or activity. Frequent Maintain a safe working environment& use available personal protective equipment (PPE). Continuous Comply with Trinity Health’s Code of Conduct policies procedures& guidelines. Continuous Ability to provide assistance in the event of an emergency.Occasional Direct Healthcare Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Use upper& lower extremities engage in bending / stooping / reaching& pushing / pulling. Occasional Work indoors (subject to travel requirements) under temperature-controlled& well-lit conditions.Continuous Encounter worksites (e.g. patient homes) or travel to worksites that may have variable internal& external environmental conditions. Occasional Indirect Healthcare / Support Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling& / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Occasional Work indoors (subject to travel requirements) under temperature-controlled& well-lit conditions. Continuous Hourly pay ranges: $49.80 - $82.17 Average Workday Activity: Occasional - O (1% - 33%) Frequent - F (34% - 66%) Continuous - C (67% - 100%) Our Commitment Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Apply Now

Job details