Job Title | Location | Description | Last Seen & URL |
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Senior Manager, Customer Success
arcadia |
Remote (United States) / Arlington, VA / Boston, MA / Washington DC
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Arcadia is dedicated to happier healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research drive strategic growth and achieve financial success. For more information visit arcadia.io. Why This Role Is Important To Arcadia We are seeking a highly skilled and experienced Senior Manager of Customer Success to join our senior customer leadership team. This role will own the relationship with a segment of customers and manage the department of Customer Success Managers (CSMs) who directly support those customers’ operations. Your mission: ensure customer satisfaction deepen the degree of trust in relationships and build an outstanding team. Reporting directly to the General Manager of our core customer business you’ll be a key voice in shaping our customer strategy and delivering value across the business.What Success looks LikeIn 3 months- Build strong relationships with your direct reports several initial customers and internal stakeholders- Gain a deep understanding of the customer portfolio current team structure and health metrics- Identify gaps and quick wins in customer delivery process and team capabilityIn 6 months- Present a comprehensive plan for customer satisfaction retention and referenceability- Launch initiatives to improve customer health deepen trust in customer relationships and elevate internal coordination- Build relationships with all customers in the segmentIn 12 months- Demonstrate measurable improvements in customer health team accountability and revenue opportunities- Launch scalable frameworks and coaching models to support ongoing team development- Establish yourself as a go-to leader within the company for the voice of the customer ➡ What You'll Be Doing ➡ Lead an Arcadia Customer Segment overseeing a team of CSMs to deliver high-impact outcomes for customers. Typical customers in this segment are growing ACOs and CINs taking on increasing risk in value-based care.Ensure customers realize the full value of Arcadia’s platform by driving adoption aligning strategic goals and delivering consistent and reliable outcomes.Develop a high-performing scalable team culture through coaching mentorship and operational excellence.Cultivate deep trusted relationships with customer executives and lead joint governance on an ongoing basis.Collaborate with sales product and engineering to influence product direction and drive long-term customer success.Manage to organization goals around customer satisfaction (NPS) and revenue retention (NDR/GDR).Evaluate team performance by gathering analyzing and interpreting data to identify areas to improve timeliness and quality of delivery the achievement of key metrics or customer satisfactionCover the following supervisory responsibilities for department:o Oversee the daily work of the teamo Provide constructive and timely performance evaluationso Recruit interview hire and train staffo Handle performance management of employees in accordance with company policy What You'll Bring ➡ Bachelor’s degree required advanced degree or relevant certifications a plusMinimum 7 years working experience in customer success strategic account management or consulting with at least 3 years leading customer-facing teamsExperience managing teams in complex customer environmentsTrack record of managing large enterprise accounts in SaaS data and analytics or Health IT companiesProven ability to influence cross-functional teams and drive customer value through partnershipsAnalytical mindset with the ability to make critical observations and then translate those insights into strategic actionDemonstrated spirit of innovation and continuous improvementIndependent idea generation and problem-solving with the ability to prioritize and manage multiple strategic initiatives simultaneouslyExcellent presentation and communication skills including ability to create powerful materials in Microsoft PowerPoint Excel Word etc Would Love For You To Have ➡ Experience in Value Based Care and Population Health ManagementBackground working with highly technical data-driven customersA strategic yet hands-on leadership style comfortable setting vision and jumping into the detailsA positive attitude and willingness to adapt to a fast-paced environmentDeep empathy for customers and a passion for helping customers and teams succeedProven track record in leading teams to achieve complicated challenging objectives What You'll Get ➡ The opportunity to:o Design the way in which Arcadia supports its customerso Work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client baseJoin a mission-driven company that is transforming the healthcare industry and changing the way patients receive careA supportive and remote work-friendly company with personality and heartExcellent benefits including unlimited Flexible Time Off (~21/22 days off per year) ➡ About ArcadiaArcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data applying algorithms to identify opportunities to provide better patient care and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS IDC Forrester and Chilmark for our leadership. For a better sense of our brand and products please explore our website.Protect YourselfIf you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information visit our website.This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles the responsibilities would be further defined by the hiring manager.
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2025-06-06 20:08
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Senior Director, Customer Success
arcadia |
Remote (United States) / Boston, MA / Washington DC / Arlington, VA
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Arcadia is dedicated to happier healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research drive strategic growth and achieve financial success. For more information visit arcadia.io. Why This Role Is Important To Arcadia We are seeking a highly skilled and experienced Senior Director of Customer Success to join our senior customer leadership team. This role will own the relationship with a segment of customers and manage the department of Customer Success Managers (CSMs) who directly support those customers’ operations. Your mission: ensure customer satisfaction deepen the degree of trust in relationships and build an outstanding team. Reporting directly to the General Manager of our core customer business you’ll be a key voice in shaping our customer strategy and delivering value across the business.What Success looks LikeIn 3 months- Build strong relationships with your direct reports several initial customers and internal stakeholders- Gain a deep understanding of the customer portfolio current team structure and health metrics- Identify gaps and quick wins in customer delivery process and team capabilityIn 3 months- Present a comprehensive plan for customer satisfaction retention and referenceability- Launch initiatives to improve customer health deepen trust in customer relationships and elevate internal coordination- Build relationships with all customers in the segmentIn 3 months- Demonstrate measurable improvements in customer health team accountability and revenue opportunities- Launch scalable frameworks and coaching models to support ongoing team development- Establish yourself as a go-to leader within the company for the voice of the customer ➡ What You'll Be Doing ➡ Lead an Arcadia Customer Segment overseeing a team of CSMs and CSM people managers (“player coaches”) to deliver high-impact outcomes for customers. Typical customers in this segment are regional payers large ACOs and health systems that are leaders and pioneers in their geographies.Ensure customers realize the full value of Arcadia’s platform by driving adoption aligning strategic goals and delivering consistent and reliable outcomes.Develop a high-performing scalable team culture through coaching mentorship and operational excellence.Cultivate deep trusted relationships with customer executives and lead joint governance on an ongoing basis.Collaborate with sales product and engineering to influence product direction and drive long-term customer success.Manage to organization goals around customer satisfaction (NPS) and revenue retention (NDR/GDR).Evaluate team performance by gathering analyzing and interpreting data to identify areas to improve timeliness and quality of delivery the achievement of key metrics or customer satisfactionCover the following supervisory responsibilities for department:o Oversee the daily work of the teamo Provide constructive and timely performance evaluationso Recruit interview hire and train staffo Handle performance management of employees in accordance with company policy What You'll Bring ➡ Bachelor’s degree required advanced degree or relevant certifications a plusMinimum 10 years working experience in customer success strategic account management or consulting with at least 5 years leading customer-facing teamsExperience managing both individual contributors and people leaders in complex customer environmentsTrack record of managing large enterprise accounts in SaaS data and analytics or Health IT companiesProven ability to influence cross-functional teams and drive customer value through partnerships Analytical mindset with the ability to make critical observations and then translate those insights into strategic actionDemonstrated spirit of innovation and continuous improvementIndependent idea generation and problem-solving with the ability to prioritize and manage multiple strategic initiatives simultaneouslyExcellent presentation and communication skills including ability to create powerful materials in Microsoft PowerPoint Excel Word etc. Would Love For You To Have ➡ Experience in Value Based Care and Population Health ManagementBackground working with highly technical data-driven customersA strategic yet hands-on leadership style comfortable setting vision and jumping into the details A positive attitude and willingness to adapt to a fast-paced environmentDeep empathy for customers and a passion for helping customers and teams succeedProven track record in leading teams to achieve complicated challenging objectives What You'll Get ➡ The opportunity to:o Design the way in which Arcadia supports its customerso Work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client baseJoin a mission-driven company that is transforming the healthcare industry and changing the way patients receive careA supportive and remote work-friendly company with personality and heartExcellent benefits including unlimited Flexible Time Off ➡ About ArcadiaArcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data applying algorithms to identify opportunities to provide better patient care and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS IDC Forrester and Chilmark for our leadership. For a better sense of our brand and products please explore our website.Protect YourselfIf you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information visit our website.This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles the responsibilities would be further defined by the hiring manager.
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2025-06-04 21:03
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Affiliate Program Intern
proof |
Remote Boston, MA Preferred
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Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life’s most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠ Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015 we’ve completed many of the world’s first digital commerce transactions including the first online real estate closing online mortgage closing online auto sale and online will and we're still just getting started!This summer we’re bringing on four high-performing interns to help scale the Notarize Affiliate Program — a key growth initiative at Proof. You’ll be embedded between the Growth and Sales teams to identify contact and activate new affiliate partners including blogs associations postal stores business service providers unions and more.The Notarize Affiliate Program allows businesses and organizations to refer their customers to Notarize our online notarization platform and earn a commission for each completed transaction. You’ll follow a structured outreach playbook to pitch the program and drive affiliate sign-ups and activation. By the end of the summer you’ll be expected to deliver your own version of the playbook — incorporating your learnings and results. ➡ What You’ll Do ➡ Source contact and engage prospective affiliatesPitch the value of the Notarize Affiliate Program and guide leads through sign-up and activationTrack performance optimize outreach tactics and report learnings to Growth and SalesCollaborate cross-functionally with internal teams to refine affiliate strategyDevelop and present your own outbound playbook and recommendations What We’re Looking For ➡ Strong verbal and written communication skillsSelf-starter with a scrappy entrepreneurial mindset — you thrive on taking initiative and figuring things outComfortable cold emailing or calling prospective partners and unafraid of rejectionCurious analytical and eager to test and improve outreach strategiesOrganized and detail-oriented able to manage multiple outreach threads at onceAn interest in marketing partnerships or business development as a careerRising college juniors seniors or recent graduates preferred What You’ll Gain ➡ Real-world experience scaling a performance-driven affiliate programExposure to go-to-market strategy at a high-growth tech companyMentorship from Growth and Sales leadersA supportive collaborative environment working alongside fellow internsThe chance to directly influence a core revenue channel ➡ Proof is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
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2025-06-04 20:17
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Territory Manager
sonicincytes |
Boston, Massachusetts (Remote)
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Sonic Incytes is committed to enhancing patient care through innovative diagnostic solutions. The company's flagship product Velacur™ equips physicians with an advanced liver imaging tool to combat the growing epidemic of fatty liver disease. Velacur™ offers real-time quantification of two key markers for fatty liver disease: liver stiffness (fibrosis) and attenuation (fat). Accurate accessible and affordable Velacur overcomes the limitations of alternative tests providing an in-office solution for immediate actionable results. We are seeking a dynamic and results-driven Territory Manager to join our growing sales team. The successful candidate will be responsible for driving sales and fostering strong relationships with specialists physicians business managers and other key decision makers in their assigned territory. Sonic Incytes is currently recruiting for a Territory Manager based in Boston Massachusetts. The ideal candidate is a motivated hands-on sales professional with a proven track record in selling novel Durable Medical Equipment (DME) and/or diagnostic equipment in the U.S. This full-time position reports directly to the VP of US Sales and is based remotely in the U.S. Key Responsibilities The Territory Manager has primary responsibility for identifying developing and closing sales opportunities within their territory. This role will drive sales by understanding customers' needs then developing and carrying out a successful sales strategy that fulfils those needs. As part of a team of Territory Managers your responsibilities include: Identify qualify and pursue prospective customers via prospecting (MedScout internet search) conducting cold calls emails virtual meetings and in-person visits. Organize and deliver compelling product demonstrations highlighting the features benefits and value propositions of Velacur. Cultivate and sustain robust connections with both existing and potential customers engaging in regular touchpoints and ensuring consistent communication to understand their needs address concerns and provide ongoing support. Represent Sonic Incytes at industry tradeshows conferences and events to increase awareness network and generate leads. Maintain accurate records of all sales activities and effectively tracks all leads opportunities and customer activities on the Company’s CRM system (HubSpot). Manage the negotiation of customer contracts and ensure clear communication between the customer and the company’s finance team. Provide territory sales forecasts and report to management on a regular basis. Work closely with and provide guidance/mentorship to Business Development Representatives. Perform market research and competitor analysis to keep up with current trends and news. Recommend improvements to sales processes and strategies. Other ad hoc tasks as required. Required Qualifications and Experience Post-secondary education in a related field. A minimum of 5 years direct sales experience with a proven track record in selling medical equipment including Durable Medical Equipment (DME) and/or diagnostic equipment. Demonstrated ability to conduct the full sales cycle independently and effectively including prospecting lead qualification lead nurturing overcoming objections and closing the sale. Deep understanding of the U.S. medical system and reimbursement particularly related to private practice and specialists. Technically proficient with the ability to operate and demonstrate medical equipment directly to physicians specialists medical assistants and clinical leaders / KOLs. Experience attending conferences and events on behalf of the company driving booth traffic and generating leads. Ability to drive leads through referral relationships from existing customers. Exceptional interpersonal and communication skills with the ability to build rapport quickly and maintain relationships. Customer focused with a tireless drive to understand the customer and the competition. Ability to work independently and autonomously. Proficient in Microsoft Office Google Suite HubSpot (or a similar CRM). A valid driver's license issued in the United States. Ability to travel extensively with up to 60% travel required for this role. This role may include weekend and/or overnight travel. Preferred Qualifications and Experience Experience selling an early stage/novel medical product. Experience selling imaging / ultrasound medical devices. A strong existing physician network particularly in hepatology and gastroenterology in the US. Remuneration: Competitive compensation package including an attractive base and additional performance based variable compensation directly tied to your sales achievements. On target earnings of $180000 - $250000. Comprehensive benefits package that includes health vision and dental monthly stipend plus disability and life insurance coverage. 3 weeks of paid vacation. Reimbursement of approved business expenses. Participation in the Companies Stock Option Plan upon completion of probationary period. Why Should You Join Sonic Incytes? Rare opportunity to join a company actively making a difference for patients who are afflicted with chronic liver disease an emerging global health crisis. Join an energetic and diverse team who are endlessly curious and wildly passionate about what we do. A chance to work within a fast-paced growing start-up company with lots of opportunities for personal growth. We are proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all. Are you wanting to have a positive impact and up for a new challenge? If yes we want to hear from you! Due to the high volume of applicants only those selected for an interview will be contacted. For more information about the company please visit www.sonicincytes.com. For more information about our solution Velacur™ please visit https://www.velacur.com/
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2025-06-04 19:43
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Regional Sales Director, Public Sector - New England (Remote)
simpligov |
Boston, Massachusetts (Remote)
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Company Overview: SimpliGov is singularly focused on enabling digital transformation in the public sector through its award-winning cloud-based workflow automation secure forms management and e-signature platform. SimpliGov is on the GovTech 100 list of most influential technology companies to address US government agencies and is enjoying significant success across a growing national list of public sector clients. SimpliGov improves the interaction for employees and constituents by automating manual and/or repetitive workflows and optimizing business processes. SimpliGov empowers public sector agencies to digitize and automate any business process using its no-code SaaS platform. Role Overview: SimpliGov is expanding its national sales team and is looking for several Regional Sales Directors. This role is vital for driving digital transformation within the public sector through our innovative platform. We are seeking experienced individuals to drive SimpliGov’s growth in key regional markets focusing on State agencies and departments. This role will help strengthen our regional presence and drive sales through a direct-contributor role representing SimpliGov at local industry events and building local partner networks. While we are currently targeting the New England region we are open to considering candidates from other locations across the United States. Key Responsibilities: New Business Development: Manage the complete sales process from prospecting and qualifying leads to closing deals and achieving revenue targets. Client Management: Develop and maintain strong client relationships through a consultative solution sales process ensuring high satisfaction and retention. Collaboration: Work closely with SimpliGov’s Customer Success Operations and Executive teams to provide account management to an existing territory. CRM Management: Track customer information forecasts and reports using Salesforce. Ensure accurate and up-to-date information. Lead Generation: Build and maintain prospect and customer list using strategic marketing data and other sources for sales leads. Pipeline Management: Maintain a robust sales pipeline to ensure consistent achievement of quarterly and annual targets. Requirements: Experience: At least 5+ years of quota-carrying SaaS experience with a focus on public sector sales at the state local or federal level. Enterprise sales highly preferred. Skills: Excellent presentation written and verbal communication skills. Strong technical knowledge of Content Services Platforms (CSP) and/or Intelligent Process Management (IPM) particularly in workflow automation and forms management. Key Traits: Possess a hunter sales mentality with a strong desire to be successful. Be self-motivated resilient and confident with a proactive approach to prospecting to build and maintain healthy pipeline. Thrive in a fast-paced dynamic environment with a strong sense of urgency. Relationship Building: Ability to develop relationships and work extensively at the executive level. Interest in Digital Transformation: Enthusiastic about working in a startup environment and contributing to the digital transformation of the public sector. We Offer Commissions bonus accelerators and reasonable targets Competitive base on OTE earnings packages (50/50 split) Opportunity to join a venture with proven technology set to rapidly expand and enjoy significant success Medical dental and vision insurance Technology and transportation expense reimbursements Health club membership 401K with company matching Freedom Paid Time Off Policy All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability. The US base salary range for this full-time position is $150000-$180000 +bonus + benefits. Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training.
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2025-06-04 18:37
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Sales Director, Intellectual Property (1249)
anaqua |
Boston, Massachusetts (Remote)
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Sales Director (West Coast preference) Position Overview: Anaqua is seeking an experienced and driven Sales Director to help accelerate our expansion across the Americas. This quota-carrying full-cycle sales role is focused on driving new business within large corporate accounts and reports to the Head of Corporate Sales. We’re looking for someone with a proven track record of closing high-value enterprise deals managing strategic accounts and developing long-term client relationships—particularly within the intellectual property (IP) space. This role is ideal for someone who has previous leadership experience or is ready to step into a strategic leadership path. Candidates should be comfortable managing complex sales cycles nurturing large prospects and working closely with internal stakeholders to craft compelling solutions. You'll love this job if you like to: Strategically Manage Territory: Own a set of named accounts prioritize growth opportunities and collaborate with Sales Development on targeted outreach and pipeline expansion. Engage & Close Enterprise Deals:Leverage your enterprise sales experience to engage IP and legal leaders through tailored outreach solution-based demos and guided evaluations. Lead the deal through to close. Demonstrate Thought Leadership: Present a strong business case for Anaqua’s offerings while becoming a trusted advisor to client stakeholders. Lead Strategic Opportunities:Manage and nurture long-term relationships with key prospects and accounts helping them unlock value through Anaqua’s software and services. Partner Across Teams: Work cross-functionally with Sales Engineering Professional Services Legal and IP Services to craft customized solutions and navigate the full sales process. Track & Forecast: Maintain accurate records in Salesforce providing reliable forecasts and consistent activity reporting. What you’ll need to be successful: 8+ years of enterprise-level full-cycle sales experience with a consistent record of exceeding quota. Background in IP management solutions or legal tech preferred Experience leading or mentoring others or a desire to grow into a leadership role. Strong consultative selling and relationship-building skills particularly with legal departments and C-level stakeholders. Ability to independently manage large complex sales cycles from initial outreach to close Proficiency with CRM systems (Salesforce a plus) and familiarity with formal sales methodologies. Bachelor’s degree or equivalent experience. Willingness to travel to client sites and industry events as needed. Fluency in English required Spanish French or primary Asian languages is a plus Perks & Benefits: Hybrid or fully remote work model Medical dental vision life and pet insurance 401(k) with company match Casual and fun work environment 3 weeks of vacation 8 company holidays plus 2 floating holidays Anaqua Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy enable IP decision-making and streamline IP operations. Today nearly half of the top 100 U.S. patent filers and global brands as well as a growing number of law firms worldwide use Anaqua’s solutions. Over one million IP executives attorneys paralegals administrators and innovators in large and medium-sized companies use the platform for their IP management needs. The company’s global operations are headquartered in Boston with offices across the U.S. Europe Asia and Australia. For additional information please visit anaqua.com or on LinkedIn. Anaqua is an Equal Opportunity/Affirmative Action Employer and all qualified applicants are considered for employment without regard to veteran status race color religion sex national origin age physical or mental disability pregnancy childbirth or related medical conditions marital status personal appearance political affiliation sexual orientation gender identification family responsibilities genetic information spouses of protected veterans or any other characteristic of status protected by law. If you require a reasonable accommodation due to a disability please contact Lindsay Fegan HR Director at LFegan@anaqua.com. We will work with you to identify and provide appropriate accommodations that do not impose an undue hardship on the company. As a federal contractor Anaqua also maintains affirmative action programs to implement our equal employment opportunity policy for individuals with disabilities and protected veterans. Employees or applicants who wish to review the full narrative portion of Anaqua's affirmative action program for individuals with disabilities and/or protected veterans may schedule an appointment to do so by contacting HR Director Lindsay Fegan during normal business hours. Additional Links: Know your Rights Poster Pay Transparency Poster
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2025-06-04 17:17
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Senior Product Designer
technosylva |
Boston, Massachusetts (Remote)
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About Technosylva Technosylva is a global leader in wildfire and extreme weather risk mitigation software. The Company’s market-leading solutions enhanced by AI and machine learning capabilities provide real-time and predictive insights to support electric utility insurance and government agency customers. Technosylva has provided critical solutions for the past 26 years. In 2022 the organization entered a period of significant growth and transformation with investment from TA Associates a leading growth PE firm scaling to about 175 employees and offering its product in over 10 countries. In 2024 General Atlantic a leading global growth investor announced a strategic growth investment in Technosylva to support the company in its mission. Role Overview We're seeking an experienced Senior Product Designer to shape how users interact with complex geospatial data and wildfire and extreme weather risk analytics. In this role you will lead the design of intuitive interfaces that transform massive datasets and sophisticated modeling into actionable insights. You'll play a critical role in ensuring that utility operators incident meteorologists planners and emergency managers can make rapid informed decisions when lives and property are at stake. This position involves close collaboration with product managers engineers scientists and domain experts to create user experiences that make advanced wildfire science and weather accessible to users with varying technical backgrounds. Why This Role Matters Your designs will directly impact how effectively risk managers and first responders protect communities from wildfires and other extreme weather threats. This is an opportunity to apply your design skills to one of the most pressing challenges of our time. Responsibilities Design & Collaboration: Partner closely with engineering and product managers throughout the design process. Lead the end-to-end design process for complex features. Create intuitive interfaces that present large volumes of predictive data without overwhelming users. Design responsive experiences that work seamlessly across desktop command centers and mobile field operations. Develop and maintain design systems that ensure consistency across our product suite. Translate complex user workflows into crisp digital experiences. Participate in design reviews and collaborate with cross-functional teams. User Research & Strategy: Plan and conduct user research with diverse stakeholders including utility companies and government agencies. Create user journey maps personas and scenarios specific to wildfire and extreme weather risk mitigation contexts (both short-term and long-term planning). Partner with Customer Success to understand user pain points and iterate on solutions. Establish UX metrics and measurement frameworks to track design effectiveness. Leadership & Strategy: Define and evangelize the UX vision and strategy across the organization. Influence product roadmap and strategic direction through design leadership. Establish design principles and best practices that scale across products. Partner with executive leadership to align design strategy with business objectives. Data Visualization & Geospatial Design: Design innovative ways to display multi-layered geospatial information including fire behavior weather patterns and infrastructure data. Create information dense interfaces that support rapid decision-making under pressure. Develop visualization standards for temporal data showing fire progression and risk evolution. Design dashboards that synthesize complex analytics into clear actionable insights. Requirements 12+ years of experience as a Product Designer with at least 6 years in a senior or lead role. Strong portfolio demonstrating expertise in data visualization and complex information architecture. Experience designing geospatial interfaces mapping applications or GIS-based systems. Proven ability to simplify complex data and workflows into intuitive user experiences. Expertise in design tools such as Figma Sketch or similar. Experience with prototyping tools. Strong communication skills with ability to present design decisions to technical and non-technical stakeholders. Preferred Skills Familiarity with wildfire science environmental modeling risk modeling or electric utility operations. Background in GIS cartography or geospatial data visualization. Experience with modern GIS platforms (e.g. ArcGIS QGIS Mapbox or similar). Familiarity with environmental science meteorology or fire behavior concepts. Knowledge of accessibility standards for government and enterprise software. Experience with design systems and component libraries. Understanding of front-end development constraints and capabilities.
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2025-06-04 15:21
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Logistics Manager
inspiren |
Remote - New York, Boston, San Francisco, Los Angeles, Austin, Chicago, Atlanta, Philadelphia, Dallas, Seattle, United States
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About the company Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang a former Green Beret turned cardiothoracic nurse Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents families and staff. Our integrated solutions seamlessly fit into existing workflows capturing everything happening within a community. Backed by nurse specialists and powerful analytics we provide the data operators need to make informed clinical and operational decisions - driving efficiency profitability and better care outcomes. About the role We are seeking a detail-oriented and proactive Logistics Manager to manage and optimize our inbound and outbound warehouse operations. This role will be crucial in ensuring the efficient flow of goods and maintaining accurate inventory. The ideal candidate will possess high attention to detail strong organizational and problem-solving skills along with a solid understanding of warehouse and logistics processes. What you’ll do Track incoming shipments and proactively address any potential delays or issues Plan and execute outbound shipments based on sales orders and delivery schedules Regularly review warehouse operations recommending and implementing procedural improvements to enhance efficiency and accuracy in shipment processing Collaborate with the warehouse to maintain accurate inventory records & perform regular inventory audits Drive efficient handling of Return Merchandise Authorizations (RMAs) Process logistic invoices Manage traceability & communication of orders to key stakeholders Monitor inventory levels and manage order cycle to ensure availability of necessary products Analyze operational reports and data for trending and optimization Provide timely and accurate monthly reports Assist with system automation initiatives About you Bachelor's degree in Supply Chain Management Business Administration or a quantitative field 1-2 years of minimum experience in logistics coordination warehouse operations or a related role Proficiency in Microsoft Office Suite including the ability to create manipulate and analyze data Experiences for ERP systems and coding (python) a plus Details Location: Remote CHI preferred Willingness to travel to warehouse sites in the region Salary: $60000 - $80000 Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.
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2025-05-30 02:49
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Senior Community Trainer
inspiren |
Remote - New York, Boston, San Francisco, Los Angeles, Austin, Chicago, Atlanta, Philadelphia, Dallas, Seattle, United States
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About the company Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang a former Green Beret turned cardiothoracic nurse Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents families and staff. Our integrated solutions seamlessly fit into existing workflows capturing everything happening within a community. Backed by nurse specialists and powerful analytics we provide the data operators need to make informed clinical and operational decisions - driving efficiency profitability and better care outcomes. About the Role We’re looking for a Senior Community Trainer to execute and scale our customer-facing training programs. Reporting to the Head of Community Training this role will manage the daily operations of our training initiatives support the execution of the Inspiren Learning Center and ensure consistent and effective education throughout the customer journey. You will be instrumental in delivering training content maintaining educational standards and supporting cross-functional teams in driving customer engagement and product adoption. What you’ll do Program Execution & Daily Operations Deliver and facilitate customer training across implementation go-live and ongoing education phases. Support the development and maintenance of training plans and materials aligned with our training framework. Manage scheduling coordination and delivery of live and asynchronous training sessions. Track participation completion and engagement metrics across training programs. Content Management & Standardization Ensure training content is up-to-date and aligned with product updates customer needs and compliance standards. Assist in maintaining a library of pre-packaged training modules tailored to various customer segments and roles. Support the upkeep and expansion of the Inspiren Learning Center and related knowledge assets. Customer Engagement & Adoption Work with Implementation and Clinical Success teams to ensure training pathways are effectively executed. Monitor and report on customer progress proficiency and training effectiveness. Provide input for case studies and success stories that highlight effective product adoption. Cross-Functional Collaboration Collaborate with Product Marketing and Clinical Success to ensure training materials reflect evolving messaging and product capabilities. Relay customer feedback and usage patterns to inform product and training updates. About you 5 years in a training customer onboarding or implementation support role (preferably in healthcare or SaaS). Strong communication and presentation skills both in-person and virtual. Experience developing and delivering engaging training content. Familiarity with LMS tools customer training platforms and tracking KPIs. Highly organized self-motivated and detail-oriented. Comfortable working cross-functionally in a fast-paced environment. Nice to Have Experience in HIPAA-compliant environments. Knowledge of EHR systems (e.g. ALIS) or healthcare workflows. Instructional design or adult learning certification. Details The annual salary for this role is $115000-$130000 + Equity & Benefits (including medical dental and vision) Flexible PTO Location: Remote - US Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. Equal Employment Opportunity (EEO) Statement Inspiren does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factor.
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2025-05-30 02:49
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Senior Performance Marketing Specialist
teikametrics |
Boston / Remote
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ABOUT THE ROLEThe Senior Performance Marketing Senior Specialist will execute manage and optimize paid campaigns across multiple channels with a focus on measurable pipeline and revenue growth. In this role you’ll be hands-on with paid media execution while collaborating closely with content design and product marketing to run full-funnel campaigns. You’ll be expected to test constantly manage budget pacing and report on key metrics that tie directly to pipeline and customer acquisition. This is a high-impact role reporting to the Director of Growth Marketing and ideal for someone looking to take ownership of paid media strategy in a data-driven performance-oriented environment.WHY TEIKAMETRICS? At Teikametrics you’ll experience the excitement of a growth-stage company with the stability of an established market leader. You’ll also have the opportunity to work with cutting-edge AI technology that’s transforming the industry while collaborating with top brands redefining the future of eCommerce. With a remote-first culture we value impact over location and you’ll have the flexibility to work when you’re most productive and effective. Join us on our mission to be the world’s leading Marketplace Optimization Platform used by every seller and brand owner. ➡ HOW YOU'LL SPEND YOUR TIME ➡ Paid Campaign ManagementLaunch manage and optimize paid campaigns across partners such as Google Ads LinkedIn Meta YouTube and programmatic channels.Build and iterate audience targeting strategies including retargeting lookalikes and intent-based segments.Collaborate with the Senior Growth Marketing Manager to align spend with pipeline goals and ROI expectations.Ensure campaign assets (copy creative UTM parameters) are properly configured and deployed.Data Reporting & OptimizationTrack and report on performance across paid media channels.Monitor key metrics daily (CPL CAC ROAS CVR CTR etc.) and make proactive adjustments to optimize performance.Conduct A/B tests on ad copy landing pages CTAs and audiences to improve outcomes.Identify underperforming segments or campaigns and provide insights for iteration.Campaign Strategy & CollaborationSupport integrated campaign planning in partnership with content design and product marketing.Own paid distribution strategy for key marketing initiatives including reports webinars product launches and lifecycle campaigns.Assist in the development of landing pages with CRO best practices in mind.Collaborate with the Marketing Ops team to ensure accurate lead tracking attribution and funnel measurement.Channel & Audience InnovationStay up to date on paid media trends algorithm changes and emerging ad formats.Identify new channels or tactics to test for incremental pipeline growth.Analyze competitor ad strategies and share insights with the broader marketing team. WHO YOU ARE ➡ 3+ years of experience managing B2B paid media campaigns ideally in SaaS Martech or eCommerce techHands-on expertise with Google Ads LinkedIn Ads Meta Ads and performance analytics toolsExperience with ad copywriting and collaborating on creative/visuals for campaignsProficient with marketing tech stack: Google Analytics Excel etc.Strong analytical skills and comfort managing media budgets pacing and ROI analysisAbility to work cross-functionally and communicate clearly with stakeholdersSelf-starter mindset with a desire to learn iterate and scale what worksBonus: Experience marketing to eCommerce sellers brands or digital retailers ➡ WORKING AT TEIKAMETRICSJoin us! We hire talented individuals remotely across the following states: Arkansas California Colorado Connecticut Florida Georgia Idaho Indiana Kentucky Michigan Minnesota Missouri New Hampshire New Jersey North Carolina Ohio Pennsylvania South Carolina Tennessee Texas Utah Virginia Washington and West Virginia. In addition we also have remote opportunities in China and India. More Than Just a JobEveryone’s work preferences are different but regardless of work style we like to take care of our people. Benefits of becoming part of Team Teika: Competitive cash A robust benefits package effective on day one!Generous stock option packages and investment opportunitiesRemote friendly - we hire in 25 states and 3 countriesUnlimited Paid Vacation PolicyFlexible work schedule - work when you’re most productive and effective!ABOUT TEIKAMETRICS Teikametrics’ AI-powered Marketplace Optimization Platform helps sellers and brand owners maximize their potential on the world’s most valuable marketplaces. Founded in 2015 Teikametrics uses proprietary AI technology to maximize profitability in a simple SaaS interface. Teikametrics optimizes more than $8 billion in GMV across thousands of sellers around the world helping them unlock the full potential of their selling and advertising on Amazon Walmart TikTok Shop and other marketplaces.The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended. #LI-REMOTE
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2025-05-29 19:35
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