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Key Account Manager – Remoto
Icon Talent

Remote Brazil

Área de Atuação ComercialCidade RemotoUF PR SPPaís BrasilVaga Remota Atividades Desenvolver e gerenciar oportunidades comerciais B2B de alta complexidade com foco em concessionárias de rodovias e empresas dos segmentos de Transportes Mobilidade Utilities Telecom e Governo. Prospectar ativamente novos clientes e desenvolver oportunidades greenfield identificando projetos demandas e potenciais investimentos em infraestrutura tecnologia telecomunicações e sistemas aplicados à operação rodoviária. Gerenciar e desenvolver contas estratégicas (Key Accounts) construindo relacionamento de longo prazo com clientes e ampliando a presença da empresa dentro das contas atendidas. Mapear stakeholders e estabelecer relacionamento com diferentes níveis de decisão incluindo áreas técnicas engenharia operações suprimentos e alta gestão. Conduzir vendas consultivas compreendendo as necessidades técnicas e de negócio dos clientes e atuando na construção de soluções em conjunto com as áreas internas. Atuar comercialmente na oferta de soluções relacionadas a redes de fibra óptica telecomunicações ITS (Intelligent Transportation Systems) redes IP sistemas de transmissão monitoramento CFTV e integração de sistemas operacionais. Acompanhar todo o ciclo de vendas desde a prospecção e qualificação da oportunidade até elaboração da proposta negociação fechamento e acompanhamento da implantação junto ao cliente. Participar de processos de RFP RFQ e licitações realizando o acompanhamento das oportunidades análise das demandas do cliente e articulação interna para elaboração das propostas técnicas e comerciais. Construir e manter pipeline de oportunidades atualizado realizando gestão de forecast evolução das negociações probabilidades de fechamento e planejamento das ações comerciais. Utilizar Salesforce como ferramenta de gestão da carteira oportunidades atividades comerciais pipeline e forecast. Elaborar propostas comerciais apresentações executivas análises de oportunidades e estratégias de abordagem para contas e projetos prioritários. Trabalhar de forma integrada com as áreas de Engenharia Projetos Operações e demais áreas técnicas garantindo aderência das soluções às necessidades dos clientes e viabilidade das propostas apresentadas. Conduzir negociações de ciclo longo e alta complexidade mantendo relacionamento ativo com clientes e stakeholders ao longo de todas as etapas do processo. Atuar com forte orientação para resultados buscando o atingimento e a superação das metas comerciais expansão da carteira e geração de novos negócios. Requisitos Atividades Desenvolver e gerenciar oportunidades comerciais B2B de alta complexidade com foco em concessionárias de rodovias e empresas dos segmentos de Transportes Mobilidade Utilities Telecom e Governo. Prospectar ativamente novos clientes e desenvolver oportunidades greenfield identificando projetos demandas e potenciais investimentos em infraestrutura tecnologia telecomunicações e sistemas aplicados à operação rodoviária. Gerenciar e desenvolver contas estratégicas (Key Accounts) construindo relacionamento de longo prazo com clientes e ampliando a presença da empresa dentro das contas atendidas. Mapear stakeholders e estabelecer relacionamento com diferentes níveis de decisão incluindo áreas técnicas engenharia operações suprimentos e alta gestão. Conduzir vendas consultivas compreendendo as necessidades técnicas e de negócio dos clientes e atuando na construção de soluções em conjunto com as áreas internas. Atuar comercialmente na oferta de soluções relacionadas a redes de fibra óptica telecomunicações ITS (Intelligent Transportation Systems) redes IP sistemas de transmissão monitoramento CFTV e integração de sistemas operacionais. Acompanhar todo o ciclo de vendas desde a prospecção e qualificação da oportunidade até elaboração da proposta negociação fechamento e acompanhamento da implantação junto ao cliente. Participar de processos de RFP RFQ e licitações realizando o acompanhamento das oportunidades análise das demandas do cliente e articulação interna para elaboração das propostas técnicas e comerciais. Construir e manter pipeline de oportunidades atualizado realizando gestão de forecast evolução das negociações probabilidades de fechamento e planejamento das ações comerciais. Utilizar Salesforce como ferramenta de gestão da carteira oportunidades atividades comerciais pipeline e forecast. Elaborar propostas comerciais apresentações executivas análises de oportunidades e estratégias de abordagem para contas e projetos prioritários. Trabalhar de forma integrada com as áreas de Engenharia Projetos Operações e demais áreas técnicas garantindo aderência das soluções às necessidades dos clientes e viabilidade das propostas apresentadas. Conduzir negociações de ciclo longo e alta complexidade mantendo relacionamento ativo com clientes e stakeholders ao longo de todas as etapas do processo. Atuar com forte orientação para resultados buscando o atingimento e a superação das metas comerciais expansão da carteira e geração de novos negócios. Requisitos Graduação Completa em Engenharia Administração. Conhecimentos de Sistemas Informática e Idiomas Sales Force Pacote Office. Competências Técnicas Experiência em vendas B2B complexas Atuação em contas estratégicas (Key Accounts Histórico comprovado de atingimento ou superação de metas Experiência em vendas consultivas Gestão de pipeline e forecast Experiência com concessionárias de rodovias Vendas para setores de Transportes Mobilidade Utilities Telecom ou Governo Conhecimento de processos licitatórios e RFPs Capacidade de abrir novos relacionamentos Prospecção ativa de clientes Desenvolvimento de oportunidades “greenfield” Facilidade de acesso a decisores Persistência em vendas de ciclo longo Forte orientação para resultados. Cursos Complementares desejáveis Redes de fibra óptica. Sistemas de comunicação para rodovias. ITS (Intelligent Transportation Systems). Redes IP switches e equipamentos de transmissão. Sistemas de monitoramento e CFTV. Integração de sistemas operacionais de rodovias Modelo de contratação CLT fixo +benefícios e remuneração variável

New 10 min(s). ago 🔥 View
Technical Customer Support
Fluke

Remote Brazil

Tier 1 Customer Support Specialist Location Brazil RemoteWhy You Should Join Fluke Reliability? At Fluke Reliability we help organizations improve asset performance reduce downtime and make smarter maintenance decisions through innovative software solutions. As a Tier 1 Customer Support Specialist you will be the first point of contact for customers using our software products. You'll play a critical role in delivering an exceptional customer experience by helping users resolve technical issues and get the most from our solutions. This is an excellent opportunity for someone who enjoys problem-solving technology and helping people succeed. You'll join a collaborative and growing team that is committed to professional development and offers opportunities to advance into areas such as Account Management Professional Services Sales and Technical Support. What You'll Do? - Provide first-level technical support for Fluke Reliability software applications in Microsoft and web-based environments. Respond to customer inquiries through phone email chat and virtual meetings. Troubleshoot software issues using strong analytical and problem-solving skills. Investigate and identify solutions while keeping customers informed throughout the support process. Accurately document customer issues troubleshooting steps and resolutions. Collaborate with teammates and cross-functional partners to deliver high-quality customer support. Manage multiple priorities in a fast-paced environment while maintaining attention to detail. Build a strong understanding of Fluke Reliability products and continuously expand your technical knowledge. Deliver a positive and customer-focused experience with every interaction. What You Bring? - Required Qualifications Experience solving technical or customer-related problems in a professional environment. Strong written and verbal communication skills including the ability to explain technical concepts clearly. Excellent troubleshooting and analytical thinking abilities. Strong organizational skills and the ability to manage multiple tasks effectively. Self-motivated with the ability to work independently and as part of a team. Commitment to delivering excellent customer service. Preferred Qualifications Bachelor's degree or equivalent combination of education and experience. Previous customer support technical support help desk or service experience. Experience working with software applications SaaS platforms or web-based technologies. Basic knowledge of databases or database concepts. Mechanical aptitude or experience supporting industrial manufacturing or engineering-related products. What You'll Get? The following benefits should be customized based on the company's offerings before posting. Competitive compensation package. Remote work flexibility across Brazil. Opportunities for career growth and internal mobility. Comprehensive onboarding and product training. Ongoing learning and professional development opportunities. Collaborative supportive and inclusive team environment. Exposure to innovative technology and global customers. Health and wellness benefits. Paid time off and company-recognized holidays. Employee assistance and well-being programs. LI-NL1 LI-Remote Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety build environments and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization industrial safety predictive maintenance and other mission-critical solutions. We're a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10000 strong united by a dynamic inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive we believe in you. We believe in your potential—your ability to learn grow and make a difference. At Fortive we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive we believe in growth. We're honest about what's working and what isn't and we never stop improving and innovating. Fortive For you for us for growth. About Fluke Fluke is leading the world in creating software test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com) Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees teams and the Fluke brand. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process please contact us at applyassistance@fortive.com. Fluke is leading the world in creating software test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com) Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees teams and the Fluke brand. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process please contact us at applyassistance@fortive.com. None

New 10 min(s). ago 🔥 View
Business Analyst and Product Commercialization Lead
Icon Talent

Remote Brazil

Área de Atuação Foods Product Management TrainningCidade RemoteUF RSPaís BrasilLocation Remote Employment Full Time Reports to Director Product and Delivery Enablement (USA) Contract Model Regular (CLT) About the Role FoodChain ID is looking for a Business Analyst and Product Commercialization Lead to join its Product Management team and support the Enterprise Solutions portfolio. This role connects product strategy software development and product commercialization ensuring that ideas are translated into clear development-ready requirements and that newly delivered functionality is properly prepared for customers and internal teams. The professional will work closely with Product Management Engineering QA Services Support Sales and subject matter experts supporting the product lifecycle from requirements definition through release documentation training and adoption. Key Responsibilities Translate product direction customer needs and SME input into epics features user stories and clear acceptance criteria. Conduct business and process analysis to ensure requirements are development-ready and well understood by Engineering and QA. Support backlog refinement sprint planning demos and delivery coordination. Track development progress dependencies scope changes and release readiness. Own release communications and release notes translating technical changes into clear customer-facing content. Create and maintain product documentation user guides training materials and enablement content. Prepare Services Support and Sales teams for new product functionality through internal enablement. Ensure customer-facing releases have the appropriate documentation training and communication in place. Track adoption and use support/customer feedback to identify opportunities to improve documentation and training. Leverage AI tools including ChatGPT Claude or similar solutions to improve and automate documentation content maintenance and reporting workflows. Required Qualifications - 3+ years of experience in Business Analysis Product Management Product Commercialization or a similar role within a software product environment. 2+ years working in Agile teams ideally as a Business Analyst Product Owner or Scrum Master. Hands-on experience writing user stories and acceptance criteria for software development teams. Experience translating business and stakeholder needs into development-ready requirements. Experience producing customer-facing product documentation release notes user guides or training materials. Strong written and verbal English communication skills with the ability to communicate effectively with technical teams business stakeholders and customers. Good understanding of the software development lifecycle (SDLC) Agile and Kanban practices. Experience with tools such as Jira Azure DevOps and Confluence. Comfortable using AI tools to create review automate and maintain content. Ability to work with product usage and support data to produce adoption and quality reporting. Professional English communication skills suitable for customer-facing and cross-functional interactions. Nice to Have Experience with Gherkin acceptance criteria. Background with enterprise SaaS cloud solutions system integrations or enterprise implementations. Experience with product launches and commercialization readiness. Experience maintaining customer-facing documentation portals or knowledge bases. Experience creating or configuring AI agents/skills using Claude ChatGPT or similar tools. Familiarity with product analytics and support ticket data. Experience or knowledge in food technology food science food compliance PLM or food-industry software. About FoodChain ID FoodChain ID is a global provider of food safety compliance and product innovation solutions supporting more than 30000 companies across 100+ countries. Its technology helps food manufacturers and retailers manage compliance reduce risk and bring products to market efficiently.

New 10 min(s). ago 🔥 View
Virtual Receptionist/EA for Plastic Surgery Spa
Skin Deep Sculpting

Remote Brazil

We are looking for a Virtual Receptionist to manage our phone lines on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will VIRTUALLY welcome guests who call our business to book post op massages or inquire about our services/need phone support. You will coordinate front-desk activities including distributing correspondence and redirecting phone calls. To be successful as a Receptionist you should have a pleasant personality as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts so flexibility is a plus. Ultimately a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they call our office line Direct guests to the right resources pre and post appointment Answer screen and forward incoming phone calls Ensure outbound calls are completed to check the welfare of clients Provide basic and accurate information in-person and via phone/email Maintain office security by following safety procedures and controlling access as needed Manage/order front office supplies and keep inventory of stock Update calendars and schedule meetings Keep updated records of appointment log with daily reconciliation Perform other clerical receptionist duties such as filing photocopying transcribing and faxing Providing post op recommendations Logging calls and completing call record sheets and other record keeping solutions Manage social media accounts make sure to keep interactions Do Lunch and Learn calls with Doctors offices. Skills Proven work experience as a Receptionist Front Office Representative or similar role Proficiency in Microsoft Office Suite Excel Skills Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills with the ability to prioritize tasks Customer service attitude High school degree additional certification in Office Management is a plus Video/Photo editing skills Canva Salary Expectation $450 - $550 Shift Availability Monday through Friday (1200 PM - 830 PM - CST Houston Time) Job Type Full-time Pay R$1900.00 - R$2510.00 per month Work Location Remote

New 10 min(s). ago 🔥 View
Analista de Suporte N1 – Sistema de Gestão Imobiliária
Icon Talent

Remote Brazil

Área de Atuação atendimento ao clienteCidade RemotoUF PRPaís BrasilVaga Remota Sobre a empresa Três players de destaque no mercado imobiliário se uniram para criar o Properfy o software definitivo de gestão para imobiliárias. Nossa missão é simplificar processos complexos e maximizar a eficiência de empresas de todos os tamanhos. Sobre a posição Buscamos um(a) profissional para atuar no Suporte N1 aos usuários de uma plataforma de gestão administrativa voltada ao mercado imobiliário. A posição terá contato direto com clientes apoiando na utilização do sistema esclarecimento de dúvidas identificação de problemas e orientação sobre funcionalidades. É uma oportunidade para profissionais que tenham facilidade com sistemas perfil analítico paciência para atendimento ao usuário e interesse em compreender processos administrativos e financeiros do segmento imobiliário. Principais atividades Realizar atendimento de Suporte N1 aos clientes por telefone canais digitais e reuniões on-line Esclarecer dúvidas relacionadas à utilização do sistema e suas funcionalidades Analisar as solicitações dos usuários buscando identificar a causa do problema e orientar sobre a melhor solução Realizar triagem de incidentes e encaminhar demandas para a equipe técnica quando necessária uma análise mais aprofundada Acompanhar as solicitações até sua resolução mantendo uma comunicação clara com o cliente Apoiar clientes em questões relacionadas a rotinas administrativas e financeiras realizadas no sistema como extratos cálculos juros lançamentos e conferências de informações Conduzir reuniões de treinamento e onboarding de novos clientes apresentando funcionalidades e boas práticas de utilização da plataforma Registrar atendimentos dúvidas recorrentes e informações relevantes para acompanhamento Buscar conhecimento contínuo sobre o produto suas funcionalidades e os processos de negócio dos clientes. Requisitos Experiência com atendimento ao cliente suporte ao usuário ou atividades similares Boa comunicação verbal e escrita Boa capacidade de interpretação de texto e compreensão de conceitos lógicos Conhecimentos de Windows e Excel incluindo fórmulas e cálculos básicos Matemática básica bem fundamentada especialmente para interpretação de cálculos percentuais juros e informações financeiras Familiaridade com sistemas de gestão ERP ou softwares administrativos Facilidade para aprender novas ferramentas e compreender regras de negócio Perfil analítico organizado e orientado à resolução de problemas Paciência resiliência e tranquilidade para lidar com dúvidas e dificuldades dos usuários Autonomia e capacidade de organizar a própria rotina de trabalho Ética responsabilidade e cuidado no tratamento de dados e informações sensíveis dos clientes Disponibilidade para atuar integralmente no horário comercial das 9h às 18h. Será considerado um diferencial Experiência com sistemas de gestão imobiliária ou conhecimento de processos administrativos do segmento imobiliário Conhecimentos de gestão administrativa e/ou financeira Experiência anterior com vendas ou relacionamento com clientes Familiaridade com lógica automações ou scripting básico como fórmulas de Excel comandos de terminal ou ferramentas semelhantes Perfil que buscamos Procuramos uma pessoa curiosa comunicativa analítica e calma que goste de investigar problemas e tenha interesse genuíno em ajudar o cliente. É importante ter facilidade de relacionamento interpessoal disposição para aprender e capacidade de buscar soluções com autonomia sabendo também quando envolver outros profissionais da equipe. Modelo de Contratação PJ – Remoto

New 11 min(s). ago 🔥 View

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