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Senior AML, CTF, CPF & Sanctions Analyst
Luno

Remote Malaysia

"About us Luno is the crypto investment app you can rely on enabling you to buy store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013 we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 11 basis and we have rigorous processes in place so you can be confident your investment is secure. We're available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant as we believe this is the best way to help everyone everywhere invest safely. The role in a nutshell Your core mission (The ""Why) You will form part of the AML CTF CPF & Sanctions Team based in South Africa Malaysia and Indonesia and you will report to the Team Lead - AML CTF CPF & Sanctions in South Africa. Our AML CTF CPF & Sanctions team is responsible for the implementation of money laundering terrorist financing proliferation financing and sanctions risk mitigation controls for Luno's global business. Our mission is to create a world-class AML CTF CPF & Sanctions Team that keeps both Luno and our customers safe. You will work in a fast paced environment collaborating with other business units including Engineering Product Countries and Legal teams servicing the business on an international level together with the teams from Africa Asia Pacific and the UK. We make sure we have the processes and information available that enable us to understand our risk and using this foundation we respond to any money laundering terrorist financing proliferation financing and sanctions related risks in a swift coordinated way. Your mission will be Core pillars of ownership and impact (The ""What"") Conduct reviews of screening alerts generated through LSEG Refinitiv WorldcheckOne (Sanctions PEPs adverse media) and relating to customers employees and vendors. Creates detailed investigation reports which can be shared internally & externally and conducts QA on outputs of other team members. Ability to trace complex financial crime syndicates on the blockchain and digest the findings within an investigative report. Effectively uses ComplyAdvantage and Chainalysis KYT to review transaction monitoring alerts and navigate and use Chainalysis KYT & Reactor to conduct in depth transactional investigations into customer profiles. Conduct ad hoc and high level account reviews resulting in limit or risk upgrades. Managing with oversight and subject to review interactions with requests from and information sharing in relation to first line functional areas with external and internal stakeholders regulators bank and payment partners. Supports work for audits and regulatory engagements ensuring accuracy completeness and timely delivery of required information. A little about you Minimum Role Requirements (The ""Baseline Standards"") Qualifications Tertiary Education to the equivalent of a graduate will be advantageous Skills & Experience A minimum of 3 years work experience in an AML CTF CPF & Sanctions related field. Identify need for and support functional leads with the creationimplementation recording and managing role based training. Drive and lead work on the delivery of the team's goals. Displays the ability to receive directive manage own work andreport on results on agreed upon deliverables or dates with minimal oversight. Gather relevant data from external sources like blockchain explorers trading platforms OSINT and other sources to support investigations. Able to use internal investigation/analytical tools most relevant to the functional area to an advanced level to conduct in depth investigations or analysis. Experience working with any of the following tools will be highly advantageous Chainalysis KYT/Reactor ComplyAdvantage WorldCheck One GeoComply Notabene Databricks ThoughtSpot. Writes in a clear concise organised and unbiased manner on issues relating to the functional area incl complex cross functional investigations with limited supervision required before presenting for sign-off e.g. conveys rationale analysis conducted risks identified and proposed course of action. Finalise and file reports in respect of regulatory reporting and requests in conjunction with the MLRO without review. Writes reports that can be submitted to senior stakeholders with very limited adjustments Most Critical Competency Requirements Ensure Accountability Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions actions and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Designs feedback loops into work. Collaborates Works and collaborates with others across Luno to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Recognises others for their contributions and accomplishments. Builds trust and support others. Effectively collaborates on projects within AFC with limited oversight in the implementation of proposed plans to address outcomes of assessments of specific aspects within the functional area. Takes the lead on multi-team investigations and coordinates the final joint response. Create the awareness necessary for collaboration and delivery as a team. Effectively and empathetically manages interpersonal conflict differing opinions and rival priorities with other AFC teams with management support. Seeks specialist knowledge or advice when required to support own work or work of the team. May represent the Luno brand in public in limited instances. Collaborate effectively with external stakeholders in the developing and implementation of financial crime prevention measures. Provide input and advice to other teams in Luno regarding financial crime processes and insights. Demonstrates the ability to collaborate effectively and build strong working relationships with teams beyond AFC fostering alignment knowledge sharing and more efficient cross-functional outcomes. RegulatoryPolicy & Process Framework Understanding of legislation and regulations relating to crypto as well as the process framework and is able to identify breaches in regulation. Stay abreast of emerging financial crime patterns and reputational risks and informs the relevant teams. Lead the drafting of new Standard Operating Procedures (SOPs) based on approved Policies and Minimum Standards and identify areas of improvement in existing SOPs. Assists in development implementation and revision of current policies and procedures to ensure compliance. Able to identify accurately whether Luno is compliant with laws and regulations. Demonstrates the ability to perform an initial review and analysis of newly drafted or amended legislation. InvestigateAnalyse and Execute Review alerts customer accounts and transactions for red flags indicating potential money laundering activity and take quick decisive action. Drive and manage in depth transactional investigations into customer profiles picking up and analysing complex money laundering techniques in both fiat and crypto transactional environment. Provides input on creation of rules alerts and thresholds and improvements thereto. Taking the lead in assessing effectiveness of specific aspects within the functional area. Preparing and proposing effective plans to address outcomes of assessments of specific aspects within the functional area to senior stakeholders. Managing the implementation of proposed plans to address outcomes of assessments of specific aspects within the functional area. Functional Knowledge Drives the planning design and implementation phases of team projects in a strategic manner with support from the functional leads. Building knowledge to become the go-to person for information on controls and mitigating matters within the functional area. Understand extent and impact of third party partner requirements and how they apply to Luno. Proficiency in analysing transactions identifying suspicious patterns and distinguishing between legitimate and suspicious activities Life at Luno Remote but reachable work policy gives you the freedom to choose between working from home or the office. Plus the option to buy and sell up to 5 days leave Improve body and mind with excellent private medical insurance Access to Learnably and our additional learning platforms for your personal and professional development 6 months primary care-giver leave Paw-ternity leave for your furry friend Annual Inspiration Day in addition to your annual leave which increases based on your length of service! A collaborative friendly work community with regular social events and virtual cooking dancing drawing and house planting classes hosted by our Lunauts Free lunch and snacks 0 fees up to a certain amount with Luno from the day you start. Offer only available on Luno Instant Buy not Luno Exchange We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status."

Product Manager Stablecoin Issuance & Wallet Infrastructure (BlockTower)
Luno

Remote Malaysia

### About us Luno has spent over a decade making digital assets safe to own. Since 2013 we've helped millions of people across more than 40 countries buy store and invest in crypto working with regulators in every market and holding all customer crypto 11. That discipline built the licences banking relationships custody and compliance machinery that the next era of this market will run on The financial system is moving on-chain. Stablecoins are the only digital asset class operating at institutional scale today and while 98% of supply is dollar-pegged roughly half of global payment flows are not. That gap is the opportunity and it is largest in exactly the markets Luno has spent twelve years building in. About the team You will join the Product Management team building Luno's institutional business the activation digital asset account infrastructure and issuance products that let businesses institutions and partners operate on Luno's rails. The portfolio spans Luno Institutional and BlockTower the group's stablecoin issuance business. You'll report to the Group Product Manager and work in the BlockTower pod with dedicated engineering and UX partners. The role in a nutshell BlockTower is the group's institutional stablecoin issuance business starting with ZARU the South African rand stablecoin. You'll own the products institutions touch the self-service issuance platform where treasury teams mint redeem distribute yield and report and Wallet as a Service which lets those institutions use and offer stablecoins inside their own products and flows. Your job is to turn a working product into a repeatable one and to build the foundation on which future local-currency stablecoins launch in new markets. Your mission will be The issuance platform the portal mint and redeem flows yield distribution user and access management approval workflows statements and reporting Wallet as a Service how institutions embed wallets into their own platforms The boundary What the platform needs from the underlying Luno infrastructure and holding the line on what BlockTower owns itself Repeatability the next currency chain market or wallet use case should be a configuration exercise not a new build Commercial shape Take institutional customers live and convert every manual step in their journey into a self-service product Customer-centric Spend real time with the customers themselves treasury teams payment providers market makers and financial institutions and let their operating reality shape the roadmap Build the controls institutions require to trust an issuer auditability segregation of duties and reporting that their own compliance teams will accept ### A little about you You have 3+ years of experience as a Product Manager including taking a new product from zero to its first paying customers and then through the stage of making it repeatable You have built for institutional users treasury payments capital markets or banking You deeply understand stablecoins and the economics of issuance reserves yield minting and redemption and you can reason about how a product decision moves each of them You know your way around on-chain settlement - chains custody what moves on-chain versus off well enough to make clear product trade-offs rather than defer them to engineering You are comfortable operating a young business inside a larger group small team broad remit decisions made with limited information and a parent company whose infrastructure you depend on You work confidently in a regulated environment and can collaborate with legal and compliance on the controls a licensed issuer must carry You are credible in the room with institutional customers you've been the named person in a treasury team PSP market maker or bank calls and you've turned what those relationships taught you into a roadmap You use AI as part of how you work -in discovery analysis writing and prototyping and you can show where it's changed your output not just your tooling ### Life at Luno Remote but reachable work policy gives you the freedom to choose between working from home or the office. Plus the option to buy and sell up to 5 days leave Improve body and mind with excellent private medical insurance Access to Learnably and our additional learning platforms for your personal and professional development 6 months primary caregiver leave Paw-ternity leave for your furry friend Annual Inspiration Day in addition to your annual leave which increases based on your length of service! A collaborative friendly work community with regular social events and virtual cooking dancing drawing and house planting classes hosted by our Lunauts Free lunch and snacks 0 fees up to a certain amount with Luno from the day you start. Offer only available on Luno Instant Buy not Luno Exchange We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status.

GRAPHIC DESIGN FREELANCER
BIO-PRO RESOURCES SDN BHD

Remote Malaysia

Freelance Graphic Designer (Remote / Work From Home) We are currently looking for a Freelance Graphic Designer to work with us on a monthly basis. Job Scope Design social media content promotional materials and packaging designs. Create visually appealing designs that align with our brand identity Handle up to 15 designs per month depending on campaign and content requirements Monthly Payment RM800 – RM1000 per month depending on experience skills and portfolio. Work Arrangement Freelance / Monthly Basis Remote / Work From Home Flexible working arrangement subject to agreed deadlines How to Apply Interested candidates are invited to submit Portfolio or samples of previous design work Expected monthly rate Current availability We look forward to working with a creative reliable and detail-oriented designer who can support our ongoing marketing and promotional activities. Contact Info - 019-4790075 (Miss Amiera) -bioproresources@gmail.com Pay RM800.00 - RM1000.00 per month Benefits Flexible schedule Work Location Remote

Sr Director Analyst - AI and Emerging Technologies Enterprise Strategy (Remote - Europe)
Gartner

Remote United Kingdom

This is an individual contributor role based remotely in Europe. About the role Gartner Analysts are industry thought leaders who create must-have insights market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group establishing oneself as a credible voice within their designated market at local regional and global levels. Utilizing exceptional research and analytical skills a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients reinforcing Gartner’s value every day by engaging them via in-person meetings virtual meetings sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. What you will do Create innovative thought provoking and highly leveraged “must-have insights” content Develop new insights and ideas through thought leadership and subject matter expertise and offer compelling actionable approaches to client's mission-critical priorities that accelerate the client's ability to act Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward Demonstrate thought leadership in establishing positions across a team of analysts Bring provocative independent insights to Gartner leaders that can evolve the course of a research agenda Research analyze and predict market trends and shifts to provide clients and vendors with actionable insights to inform their technology strategy Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions Create and deliver high value presentation materials on and off stage for Gartner events industry and professional association conferences and client briefings Support BTI and Sales Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business Provide high quality and timely content peer review Build credibility as an industry expert to represent Gartner insights methodology and strategy Actively participate in innovation ideation and research discussions and collaborate effectively with peers in the Insights community Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery Be a mentor and a coach by supporting more junior team members Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions What you will need Bachelor's degree or equivalent experience Graduate degree preferred 12+ years of relevant field or industry experience Direct hands-on leadership of enterprise-wide AI implementation projects across both IT and business functions including successful scaling from pilot to production . Proven experience advising C-Suite executives and senior business leaders on technology strategy and business process redesign in the context of AI and emerging technologies. Strong technical understanding of emerging technologies including agentic AI and their impact on workflow and business process redesign. Ability to evaluate emerging market signals to make informed decisions on innovative technology investments balancing risk and opportunity. Demonstrate executive presence can immediately establish credibility with executives and additional stakeholders Strong organizational skills ability to work under tight deadlines and produce high quality deliverables Demonstrate excellence in research and writing ability Strong written and verbal proficiency analytical and presentation skills ability to engage clients and respond effectively to questions Proficient in analyzing and synthesizing data can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges Strong communication skills - able to explain complex concepts concisely and simply Subject matter expertise comfortable presenting at large and small-scale speaking engagements Strong business and financial acumen Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market Ability to work independently while also being intrinsically motivated to collaborate across teams and support the workflow of others in a multicultural global team Learning agile and adept with navigating highly matrixed environments Ability to represent Gartner's research methodology and strategies effectively at all levels Willingness and ability to travel up to 25% (where applicable) #LI-Remote #LI-LE2 Who are we? At Gartner Inc. (NYSEIT) we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979 we’ve grown to 20000 associates globally who support over 13000 client enterprises in ~90 countries and territories. We do important interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations. We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner you’ll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world Gartner is the place for you. What do we offer? Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID112592 By submitting your information and application you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link https//jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application please only use the back button within the application not the back arrow within your browser.

Call Center Agent

Remote United States

Job Overview We are seeking a dynamic and energetic Call Center Agent to join our customer support team. In this role you will be the frontline ambassador for our company providing exceptional service to clients via phone and digital channels. Your enthusiasm clear communication and problem-solving skills will help foster positive relationships resolve inquiries efficiently and ensure customer satisfaction. This paid position offers an exciting opportunity to develop your communication expertise while contributing to a vibrant team dedicated to excellence. Responsibilities Handle inbound and outbound calls with professionalism demonstrating excellent phone etiquette and active listening skills. Assist customers with inquiries complaints and requests across multiple channels ensuring prompt and effective resolution. Maintain detailed records of customer interactions using data entry and computer skills in Microsoft Office or CRM systems. Provide accurate information about products services billing and technical issues in a clear and friendly manner. Support client services by identifying needs upselling relevant solutions and fostering long-term relationships. Manage multiple tasks efficiently while maintaining organizational skills to prioritize urgent issues. Collaborate with team members to share insights improve processes and enhance overall customer experience. Experience Prior call center experience or customer support background is highly preferred but not necessary. Multilingual abilities are a strong asset especially fluency in English and at least one additional language. Demonstrated proficiency with Microsoft Office applications such as Word and Excel. Strong communication skills—both written and verbal—that enable effective client interaction. Technical proficiency in navigating computer systems data entry platforms and basic troubleshooting tools. Ability to handle high-volume calls while maintaining professionalism under pressure. Familiarity with sales techniques outbound calling strategies and cash handling is advantageous. Join us to be part of a lively team that values your voice! Bring your passion for customer service sharpen your organizational skills and grow your career in a fast-paced environment where every call counts. Pay $10.00 - $15.00 per hour Benefits Flexible schedule On-the-job training Work from home Work Location Remote

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