Octopus Energy Services is spearheading the transition to greener cheaper energy through the installation of in-home technologies - from smart meters and EV chargers to low carbon heating home batteries solar and beyond. We deliver smart low-carbon solutions for our customers in one of the fastest-growing sectors in the UK. We’re looking for an experienced and engaging people leader to head up our field operations across the North of the UK. You’ll lead a large high-performing team responsible for delivering exceptional customer experiences through the installation of low carbon technology while driving performance quality and continuous improvement at scale. Reporting into the Operations Director you’ll own the end-to-end delivery of installations in your region ensuring operational excellence identifying opportunities to improve how we work and helping us scale sustainably as demand continues to grow. If you’re someone who thrives in a fast-paced environment enjoys getting close to the detail while thinking strategically and is passionate about leading large teams to do their best work we’d love for you to read on.. ➡ What you'll do ➡ You’ll be in charge of a large team of talented Engineers Area Managers & Regional Managers driving the installation of green tech. Your goal is to make sure every install is smooth and professional leaving our customers thrilled with their experience. You don't need to have experience managing field-based teams what we really care about is a genuine passion for leading people a fantastic understanding of our Octopus ways of working and the passion to delight our customers. Our customers are the core of what we do. You’ll work closely with other teams to ensure that every install reflects our high standards of customer care. If something goes wrong you’ll jump in figure it out and make it right. You’ll be more than a manager - you’ll be a mentor helping your team grow and coaching them to be their best As we grow so will the scale of our operations. You’ll design and refine installation processes making sure we’re working efficiently and keeping standards high continuously. You’ll oversee the day-to-day operations ensuring everything runs smoothly safely and on time. That means tackling scheduling workforce planning and making sure health and safety protocols are always followed allowing us to be the best we can be for our customers What you'll need ➡ To be an experienced leader: You’ve got a solid background leading teams in a customer-facing role. You know what it takes to manage people while still keeping the customer at the heart of everything. To provide excellent customer service: Great service isn’t just something you talk about - you live it. You’ve got a natural ability to put yourself in the customer’s shoes and ensure we deliver a positive seamless experience every time. Problem-solver: You love a challenge. When problems arise you’re the person who can figure out a solution quickly and effectively. To be people-focused: You know how to bring out the best in your team. Whether it’s guiding them through challenges or helping them grow your leadership style is all about support and development. Adaptability: Things change fast around here and we need someone who thrives in a dynamic environment. Flexibility and the ability to pivot are key. Commercial acumen and strategic thinking: You are commercially minded and can make sound business decisions in a fast paced environment Strong stakeholder management: You manage stakeholder relationships effectively across different corners of the business Analytical mindset: You are comfortable with large data sets and consistently leverage them to inform your decisions Willingness to travel: You'll be required to travel to various sites whether that be to visit an install onsite or just meet your team ➡ 💚 Why else you'll love it here 💚 • 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!• 🎉 Octopus Energy Group is a unique culture. An organisation where people learn decide and build quicker. Where people work with autonomy alongside a wide range of amazing co-owners on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership• 🎁 Visit our UK perks hub - Octopus Employee BenefitsIf this sounds like you then we'd love to hear from you. 🚀P.S. Our process usually takes up to 4 weeks but we’ll always do our best to flex around what works for you. Along the way you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference let us know and we'll do what we can to customise your interview process for comfort and maximum magic!Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Octopus we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities an inclusive work environment and fairness for everyone.

The role: Contact Centre Operations You'll take responsibility for how the team is structured and run managing scheduling shift patterns and workforce optimisation to make sure we have the right people in the right place at the right time. You'll lead onboarding and training for new agents create and maintain the SOPs that keep the team consistent and own our escalation protocols so no customer falls through the cracks. Performance Management & Reporting Performance will be central to everything you do. You'll track and report on the metrics that matter: call handling average handle time first contact resolution abandonment rates and more. Quality scoring QA and CSAT will help you understand what's working and where to improve and you'll produce daily weekly and monthly reporting that keeps the business informed and gives the team a clear picture of where they stand. Team Development & Coaching Beyond the numbers you'll invest in the people. Regular 1-to-1s and coaching sessions will be a core part of your rhythm and where performance issues arise you'll handle them constructively putting in place improvement plans that are fair structured and genuinely aimed at helping agents succeed. You'll also take the lead on engagement and motivation building a team culture that people actually want to be part of. Technology & Tools You'll oversee our helpdesk and CRM setup manage call and ticket queue flow and proactively identify gaps in our tools or processes before they become problems. We use Gorgias as our primary helpdesk platform. Prior experience with it is a bonus but we're equally happy with candidates who know their way around comparable tools like Zendesk or Freshdesk and can hit the ground running. Compliance & HR You'll handle the day-to-day HR responsibilities that come with running a team including leave and absence management first-line disciplinary support and ensuring we meet our GDPR and data handling obligations. What we're looking for You'll be a confident experienced contact centre manager someone who has run teams before knows what good looks like and doesn't need hand-holding to get started. You'll be as comfortable building a new SOP as you are having a difficult conversation and you'll naturally bring a mix of analytical thinking and genuine people skills to everything you do. Experience with a helpdesk platform such as Gorgias Zendesk or Freshdesk is important. Familiarity with the baby nursery or retail sector is a bonus but what matters most is your ability to build structure drive consistency and keep a team moving in the right direction. Pay: R25 00000 - R35 00000 per month Application Question(s): How may years experience do you have as a Customer Service Team Manager ? What is your current title ? Do you have Experience Writing SOP's What is you current Teams AHT ? What is your current Teams average Quality Score ? Work Location: Remote

Adwaves Network is a next-generation digital advertising platform built to connect brands with high-quality publishers across the web. Our mission is to help publishers maximize revenue from their traffic through smart ad placements high CPM rates and performance-driven technology. We focus on: Delivering high-converting ads that don’t disrupt user experience Providing transparent reporting and analytics Supporting publishers with tools to scale and grow earnings Building long-term partnerships with content creators and website owners As we prepare for our official launch we are onboarding premium publishers to join our network early and grow with us. Opportunity We are looking for website owners bloggers and digital publishers with high traffic platforms to partner with us. This is a revenue-sharing opportunity where you earn by displaying ads from Adwaves Network on your platform. Requirements Own or manage a website blog or platform with consistent high traffic Minimum traffic: (e.g. 10000+ monthly visitors – adjust as needed) Quality content (no illegal adult or harmful content) Active audience engagement Ability to integrate ad scripts or placements What We Offer Competitive CPM/CPC revenue models Fast and reliable payments Easy ad integration (developer-friendly) Dedicated support team Opportunity to grow with a new scalable ad network Responsibilities Integrate Adwaves ads into your website Optimize ad placements for performance Maintain quality content and user experience How to Apply Interested publishers should apply with: Website URL(s) Monthly traffic stats (Google Analytics or similar) Audience demographics (if available) Apply via Indeed or send your details to: hr@adwavesnetwork.com Why Partner With Adwaves Network? Be part of a new wave in digital advertising. We prioritize publisher earnings transparency and long-term growth. Join Adwaves Network and turn your traffic into revenue. Work Location: Remote

"E-Commerce Manager (m/w/d) – 100% Remote Bist du bereit die nächste Erfolgsgeschichte im Female-Commerce mitzugestalten? Wir sind ein etabliertes E-Commerce-Unternehmen das seit über 4 Jahren am Markt ist und bereits siebenstellige Jahresumsätze generiert. Unser Business richtet sich zu 99 % an eine weibliche Zielgruppe die unsere Marke liebt – was sich in einer beeindruckenden Wiederkaufrate von fast 50 % widerspiegelt. Um unser Wachstum auf das nächste Level zu heben suchen wir einen unternehmerisch denkenden Allrounder der Verantwortung übernimmt und Lust hat aktiv am Unternehmenserfolg mitzuwirken. Deine Mission Als E-Commerce Manager bist du der Dreh- und Angelpunkt unseres operativen Geschäfts. Du optimierst nicht nur den Shop sondern verstehst die Hebel zwischen Einkauf Marketing und Kundenbindung. Shop-Management: Du pflegst und optimierst unseren Shopify-Store für eine perfekte User Experience. Einkauf & Sortiment: Du steuerst den Einkauf verhandelst mit Suppliern und stellst sicher dass unsere Bestseller immer verfügbar sind. Performance & Marketing: Du beherrscht die Klaviatur des Online Marketings und weißt wie man Traffic effizient konvertiert. Social Media: Du hast ein Gespür für Trends und nutzt Social Media (organisch & paid) um unsere Brand weiter zu stärken. Strategisches Wachstum: Du arbeitest eng mit der Geschäftsführung zusammen und entwickelst unternehmerische Strategien zur Skalierung. Dein Profil Erfahrung: Du bringst fundierte Erfahrung im E-Commerce mit idealerweise in einem dynamischen D2C-Umfeld. Tech-Stack: Du kennst Shopify in- und auswendig und bist sicher im Umgang mit gängigen Marketing-Tools. Kommunikation: Du beherrschst Deutsch und Englisch fließend in Wort und Schrift. Female Focus: Du verstehst unsere Zielgruppe und weißt wie man eine weibliche Community begeistert. Mindset: Du arbeitest eigenverantwortlich denkst wie ein Mitunternehmer und liebst es messbare Ergebnisse zu sehen. Warum wir? Erfolg mit Substanz: Wir sind kein ""get-rich-quick"" Startup sondern ein profitables Unternehmen mit echter Kundenbindung. 100% Remote: Arbeite von wo du willst – wir vertrauen auf Ergebnisse nicht auf Anwesenheitspflicht. Unternehmerischer Freiraum: Bei uns bist du kein kleines Rädchen du hast direkten Einfluss auf die Strategie und das Wachstum. Starke Basis: Mit einer Wiederkaufrate von fast 50 % hast du das ideale Fundament für erfolgreiches Marketing. Klingt nach deiner nächsten Herausforderung? Dann schicke uns deinen Lebenslauf und ein kurzes Schreiben warum genau du die richtige Person für diese Schlüsselposition bist. Wir freuen uns darauf dich kennenzulernen! Art der Stelle: Vollzeit Freie Mitarbeit Gehalt: 30.00000€ - 40.00000€ pro Jahr Leistungen: Erfolgsbeteiligung Firmenhandy Flexible Arbeitszeiten Homeoffice-Möglichkeit Mitarbeiter-Rabatt Arbeitsort: Homeoffice"

About Us We are a fast-growing fintech company building the next generation of decentralized prediction markets (similar to Polymarket & Kalshi). Our technical team consists of top-tier blockchain and cryptocurrency experts with infrastructure ready to launch. Now we need domain experts like you to define market questions resolution criteria and connect real-world events to on-chain data. No crypto experience required – we value your expertise in climate science and environmental data above all else. Job Scope Market Design & Planning Design high-engagement prediction market questions on political and geopolitical topics (e.g. election outcomes policy decisions international relations cabinet appointments legislative votes referendums) Define clear objective and unambiguous resolution criteria for each market to ensure dispute-free settlements Monitor political developments and news cycles to identify emerging topics for rapid market deployment Data & Verification Research and maintain relationships with authoritative data sources (e.g. official election commissions government websites reputable news agencies polling organizations international bodies) Verify event outcomes and coordinate timely market settlements Document data methodologies and resolution processes for transparency and auditability Cross-Functional Collaboration Work with product engineering and legal teams to build robust market infrastructure Provide subject-matter expertise on political systems and electoral processes globally Engage with the community to gather feedback and improve market offerings Prepare reports and insights on market activity for internal and external stakeholders QualificationsRequired 3+ years of experience in political analysis policy research journalism government relations or related fields Deep knowledge of electoral systems political institutions and geopolitical dynamics (US EU Asia or global) Excellent written and verbal English communication skills (additional languages are a plus) Proficiency with data analysis tools (Excel SQL polling data statistical analysis) Preferred Experience working with think tanks government agencies political campaigns or international organizations Background in political journalism polling analysis or public policy research Familiarity with prediction markets forecasting platforms or betting exchanges (e.g. Polymarket Kalshi PredictIt Betfair) Existing network of political contacts for verification and rapid information gathering Job Types: Part-time Contract Freelance Contract length: 12 months Pay: $1500.00 - $8000.00 per month Benefits: Flexible schedule Food allowance Promotion to permanent employee Work from home Work Location: Remote