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Customer Success Manager
autostore

Remote France

We are looking for a Customer Success Manager to join our Greater Europe Commercial team and support a portfolio of strategic customers across the region. In this role you will work closely with customers partners and internal technical teams to conduct regular system health reviews review system performance and identify opportunities for operational improvements. You will help customers optimize their operations while ensuring they continue to realize long-term value from their AutoStore solutions. This is a relationship-driven role with a strong technical and operational focus where stakeholder management data-driven discussions and cross-functional collaboration are key to success. Job Responsibilities Customer Success Build long-term relationships with customers partners and internal stakeholders acting as a trusted advisor to support customer success and operational goals. Customer Health & Performance Conduct regular system health reviews monitor operational performance and provide data-driven recommendations to help customers optimize their AutoStore solutions and maximize long-term value. Customer Growth Identify opportunities to support customer expansion and work closely with internal teams to drive long-term growth. Customer Experience Drive customer satisfaction by monitoring NPS acting on customer feedback and developing action plans that strengthen long-term customer relationships. Voice of the Customer Represent customer needs internally helping improve products processes and communication across teams. Job Requirements Experience in Customer Success Account Management or a similar customer-facing role within automation supply chain retail or a related industry. Excellent stakeholder management and communication skills with the ability to build trusted relationships and influence both customers and internal teams. Fluent English is required French is an advantage. Solid analytical skills to identify trends interpret data and recommend operational improvements. Technical aptitude to understand complex systems interpret technical information and communicate solution recommendations to customers. A proactive and collaborative mindset with strong organizational skills and the ability to understand customer needs prioritize effectively and drive positive outcomes. We offer A Collaborative & Inclusive Culture where we celebrate and value everyone’s contributions encouraging diverse perspectives in decision-making. A Creative and Safe Workplace by joining a company experiencing rapid growth with the stability of being Norway’s first unicorn listed on the Oslo Stock Exchange. International and Supportive Environment within a Norwegian multinational that values collaboration and innovation with a structured onboarding plan and career opportunities within the company Preferredlocation for this role is France (remote or from our Lyon office) or Italy (remote or from our Milan office). Candidates based in Norway will also be considered. Application deadline August 16th. Please note that we review applications continuously—if this opportunity excites you we encourage you to apply as early as possible! All inquiries are treated confidentially. AutoStore does not accept agency resumes or assistance for this role. Please do not forward resumes to our job's alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes. This policy should be respected. ### Struggling to find your next dream job? We believe that following a defined and structured recruitment process will ensure that we have a fair and equal process for all candidates. We focus on finding the right talent and have designed our process to reduce biases and have a good candidate experience. For that reason we are not accepting open applications but encourage you to set up a job alert on our recruitment page to be notified when the next opportunity arises within your field of interest. ### Unsure about which path is the right one for you? Try our brand new AutoStore Pathfinder! Here you will be able to take a short questionnaire and read about where in our organization your skillset and personality can be a fit ### About Us AutoStore founded 1996 is a warehouse robot technology company that invented and continues to pioneer cube storage automation the densest order-fulfillment solution in existence. Our focus is to marry software and hardware with human abilities to create the future of warehousing. We are a value driven organization with our people being our most important asset. Lean Bold and Transparent manifest itself in everything we do and are pushing borders to increase efficiency safety and develop new products for our customers. AutoStore was born out of the great idea for storing goods like Rubik's Cube instead of Dominos. We are now looking for talent that share our values and curiousity for new technology and development

New 19 min(s). ago 🔥 View
Principal Statistician - Early Phase - Fully home based (located in Europe)
サイネオス・ヘルス

Remote Denmark

Updated Today Location Remote 84 Denmark Job ID 25111237-OTHLOC-3535-2DR Not ready to apply? Join our Talent Network Description Principal Statistician - Early Phase - Fully home based (located in Europe) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum helping them navigate complexity anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment you’ll collaborate with passionate problem solvers innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another our customers and most importantly for those in need. Discover what your 25000 future colleagues already know Why Syneos Health We are passionate about developing our people through career development and progression supportive and engaged line management technical and therapeutic area training peer recognition and total rewards program. We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world we can shape the future of healthcare driving impact for customers and defining the pace of patient progress. Job Responsibilities Serves as a statistical department resource mentors biostatisticians on job skills and oversees or develops training plans or materials for Biostatistics associates. Conducts training sessions or otherwise trains new hires and enhance the skills of existing personnel. Directs the activities of other biostatistics personnel on assigned projects to ensure timely completion of high quality work. Provides independent review of project work produced by other biostatisticians in the department. Provides support across all statistical tasks during the lifecycle of the project from protocol to CSR. Prepares or oversees the preparation of Statistical Analysis Plans (SAPs) including development of well-presented mock-up displays for tables listings and figures. Collaborates with sponsor if required. May be responsible as Lead Biostatician for the statistical aspects of the protocol generation of randomization schedule and input to the clinical study report. Creates or reviews programming specifications for analysis datasets tables listings and figures. Reviews SAS/R annotated case report forms (CRFs) database design and other study documentation to ensure protocol criteria are met and all data is captured as required to support a high quality database and the planned analysis. Implements company objectives and creates alternative solutions to address business and operational challenges. As biostatistics representative on project teams interfaces with other departmental project team representatives Preparing in advance for internal meetings contributing ideas and demonstrating respect for opinions of others. Conducts and participates in verification and quality control of project deliverables ensuring that output meets the expected results and is consistent with analysis described in the SAP and specifications. May lead complex or multiple projects (e.g. submissions integrated analyses) and attend regulatory agency meetings or responds to questions as needed to support the statistical analysis results of clinical trials on behalf of the sponsor. Manages scheduling and time constraints across multiple projects sets goals based on priorities from management discusses time estimates for completion of study related activities with biostatistics management adapts to timeline or priority changes by reorganizing daily workload and proactively communicates to biostatistics management any difficulties with meeting these timelines. Monitors progress on study activities against agreed upon milestones and ensures the study timelines for project deliverables are met. Identifies out of scope tasks and escalates to management. Provides statistical programming support as needed. May participate in Data Safety Monitoring Board (DSMB) and/or Data Monitoring Committee (DMC) activities including charter development and serving as an independent non-voting biostatistician. May serve as a voting statistician on DSMBs and/or DMCs. Provides input and reviews and subsequently follows applicable SOPs WIs and relevant regulatory guidelines (e.g. ICH). Maintains well organized complete and up-to-date project documentation and verification/quality control documents and programs ensuring inspection readiness. Displays willingness to work with others and assists with projects and initiatives as necessary to meet the needs of the business. Prepares in advance for internal meetings contributes ideas and demonstrates respect for opinions of others Supports business development activities by contributing to proposals budgets and attending sponsor bid defense meetings. Performs other work-related duties as assigned. Minimal travel may be required. QUALIFICATION REQUIREMENTS Graduate degree in biostatistics or related discipline. Extensive experience in clinical trials or an equivalent combination of education and experience demonstrated by the ability to lead multiple projects and programs of studies. Proficiency in R programming. Ability to apply extensive knowledge of statistical design analysis relevant regulatory guidelines and programming techniques utilized in clinical research and to effectively communicate statistical concepts. Experience across all statistical tasks required to support clinical trials during the lifecycle of the project from protocol to CSR. Experience with regulatory submissions preferred. Excellent written and verbal communication skills. Ability to read write speak and understand English. Get to know Syneos Health Over the past 5 years we have worked with 94% of all Novel FDA Approved Drugs 95% of EMA Authorized Products and over 200 Studies across 73000 Sites and 675000+ Trial patients. No matter what your role is you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http//www.syneoshealth.com Additional Information Tasks duties and responsibilities as listed in this job description are not exhaustive. The Company at its sole discretion and with no prior notice may assign other tasks duties and job responsibilities. Equivalent experience skills and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company at its sole discretion will determine what constitutes as equivalent to the qualifications described above. Further nothing contained herein should be construed to create an employment contract. Occasionally required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates including the implementation of the EU Equality Directive in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act including the provision of reasonable accommodations when appropriate to assist employees or applicants to perform the essential functions of the job. Summary PhD/MS in statistics or related discipline with 6 to 8 years of pharmaceutical experience. Broad knowledge and good understanding of advanced statistical concepts and techniques. Being able to do advanced statistical analyses using SAS or R. Experience with early phase studies strongly preferred.

New 38 min(s). ago 🔥 View
Sr/Principal Statistician (Sponsor-dedicated) Many possible locations (EMEA) - Early Phase
サイネオス・ヘルス

Remote Denmark

Updated Today Location Remote 84 Denmark Job ID 25111145-OTHLOC-3535-2DR Not ready to apply? Join our Talent Network Description Sr/Principal Statistician (Sponsor-dedicated) Many possible locations (EMEA) - Early Phase Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum helping them navigate complexity anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment you’ll collaborate with passionate problem solvers innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another our customers and most importantly for those in need. Discover what your 25000 future colleagues already know Why Syneos Health We are passionate about developing our people through career development and progression supportive and engaged line management technical and therapeutic area training peer recognition and total rewards program. We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world we can shape the future of healthcare driving impact for customers and defining the pace of patient progress. Job Responsibilities Provides support across all assigned statistical tasks during the lifecycle of the project from protocol to CSR. Prepares Statistical Analysis Plans (SAPs) including development of well-presented mock-up displays for tables listings and figures. Collaborate with the sponsor if required. May be responsible for the statistical aspects of the protocol generation of randomization schedule publications and input to the clinical study report. Coordinates the activities of other biostatistics and statistical programming personnel on assigned projects to ensure timely completion of high quality work. Provides independent review of project work produced by other biostatisticians in the department. Creates or reviews programming specifications for analysis datasets tables listings and figures. Reviews SAS annotated case report forms (CRFs) database design and other study documentation to ensure protocol criteria are met and all data is captured as required to support a high quality database and the planned analysis. Conducts and participates in verification and quality control of project deliverables ensuring that output meets expectations and is consistent with analysis described in SAP and specifications. Implements company objectives and create alternative solutions to address business and operational challenges. Serves as biostatistics representative on project teams interfacing as necessary with other departmental project team representatives. This would include preparing in advance for internal meetings contributing ideas and demonstrating respect for opinions of others. Manages scheduling and time constraints across multiple projects sets goals based on priorities from management adapts to timeline or priority changes by reorganizing daily workload and proactively communicates to biostatistics management any difficulties with meeting these timelines. Monitors progress on study activities against agreed upon milestones and ensures the study timelines for project deliverables are met. Identifies out of scope tasks and escalate to management. Provides statistical programming support as needed. May participate in Data Safety Monitoring Board and/or Data Monitoring Committee activities including charter development and serving as an independent non-voting biostatistician. May lead projects involving integrated analyses attend regulatory agency meetings or respond to questions as needed to support the statistical analysis results of clinical trials on behalf of the sponsor. Follows applicable SOPs WIs and relevant regulatory guidelines (e.g. ICH). Maintains well organized complete and up-to-date project documentation and verification/quality control documents and programs ensuring inspection readiness. Displays willingness to work with others and assists with projects and initiatives as necessary to meet the needs of the business. Supports business development activities by contributing to proposals budgets and attending sponsor bid defense meetings. Coaches and mentors other Biostatistics staff. Performs other work-related duties as assigned. Minimal travel may be required. Get to know Syneos Health Over the past 5 years we have worked with 94% of all Novel FDA Approved Drugs 95% of EMA Authorized Products and over 200 Studies across 73000 Sites and 675000+ Trial patients. No matter what your role is you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http//www.syneoshealth.com Additional Information Tasks duties and responsibilities as listed in this job description are not exhaustive. The Company at its sole discretion and with no prior notice may assign other tasks duties and job responsibilities. Equivalent experience skills and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company at its sole discretion will determine what constitutes as equivalent to the qualifications described above. Further nothing contained herein should be construed to create an employment contract. Occasionally required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates including the implementation of the EU Equality Directive in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act including the provision of reasonable accommodations when appropriate to assist employees or applicants to perform the essential functions of the job. Summary PhD/MS in statistics or related discipline with at least 3 years of pharmaceutical experience. Good knowledge and understanding of advanced statistical concepts and methods. Able to do advanced statistical analyses using R. Experience with early-phase clinical trials strongly preferred.

New 38 min(s). ago 🔥 View
Customer Engineer - Jylland
NCR

Remote Denmark

About NCR VOYIX NCR Voyix Corporation (NYSE VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations experiences and business outcomes. NCR Voyix is headquartered in Atlanta Georgia and serves customers in more than 35 countries worldwide. Position Customer Engineer Location Jylland Denmark NCR Voyix has an exciting opportunity for an enthusiastic Customer Engineer to join our dynamic team. This position is well suited to an individual that is looking to advance their career in engineering and gain hands-on experience in a thriving and supportive workplace. We are currently recruiting across Denmark. Position Summary & Key Areas of Responsibility To diagnose and make minor repairs and to replace modules on EPOS Self-Checkouts PCs workstations and peripherals second line maintenance on ATMs and kiosks. For the right profile we are looking to develop your network and infrastructure skillset. Responsible for installation maintenance and repairs on equipment within an assigned territory/region to ensure continuity of customer operations and a high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements May require prolonged travel carrying and lifting tool kit/parts of varying weights. May require bending/squatting walking/standing /sitting for prolonged periods. May be required to work on rotating shifts Vehicle/tools/laptop/Android phone and all other required tools are provided The role requires the ability to work on your own with minimal supervisions and to be able to manage your time effectively and pro-actively Candidates profile and qualifications Full DK driving license Training will be provided to the right candidate but experience is preferred in break/fix IT computer/mechanical repair and basic computer hardware and software knowledge Experience with Windows operating systems Experience in PC hardware maintenance Basic network skillset Works well with minimal supervision good problem-solving skills ability to pick up new skills quickly ability to work under pressure Excellent interpersonal skills/customer relationship skills required High level of mechanical/electrical aptitude Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex age race color creed religion national origin disability sexual orientation gender identity veteran status military service genetic information or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Voyix employees or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

New 43 min(s). ago 🔥 View
Interface Manager CEZ
Rolls-Royce

Remote Czech Republic

Interface & Integration Manager – CEZ EWC = Location Prague Czechia = About the role We need you to lead the coordination of complex interfaces across our CEZ Temelin programme in the Czech Republic helping us deliver one of the most exciting clean energy projects in Europe. This is a highly impactful role where you’ll work at the heart of a multi‑disciplinary international programme—connecting stakeholders regulators partners and internal teams to ensure successful delivery of SMR capability. What you will be doing We need you to Lead and manage key project interfaces across regulatory design procurement and delivery activities Build strong trusted relationships with CEZ Czech regulators and wider stakeholders Support the programme in securing consents licences and permits required for in-country delivery Act as a key interface with local authorities industry bodies trade unions and community organisations Identify and manage regulatory cultural and delivery risks developing mitigation strategies Support in-country public consultation activities and stakeholder engagement Provide local insight to support supply chain development and procurement strategies Bridge cultural and language differences to enable effective collaboration across UK and Czech teams Support Programme Managers in driving delivery across a complex regulated environment About you - We’re looking for someone who thrives in complex highly regulated environments and enjoys working across multiple stakeholders and cultures. We’d love to hear from you if you Bring strong experience delivering major infrastructure projects within regulated industries (nuclear utilities or oil & gas) Have deep understanding of Czech Republic regulatory frameworks and bodies Are confident managing relationships with regulators government bodies and external stakeholders Can navigate complexity ambiguity and change with confidence and clarity Are fluent in both Czech and English Bring a proactive solutions-focused mindset and strong personal accountability Key skills & experience - We need you to bring strength in the following areas ### Project & Programme Management Strong knowledge of project delivery frameworks planning risk and change management Experience operating at programme level across complex multi-interface environments ### Regulatory & Stakeholder Expertise Proven experience working with regulatory bodies (e.g. licensing permitting compliance) Ability to influence and engage across government industry and community stakeholders ### Communication & Influence Excellent interpersonal and communication skills Ability to simplify complex topics and influence at all levels ### Industry Knowledge Understanding of the utilities nuclear or oil & gas sectors Qualifications Relevant experience in regulated infrastructure delivery is essential Project management qualification (e.g. APM PMQ or equivalent) is desirable Membership of a relevant professional body is beneficial Location & flexibility This role can be based at any Rolls-Royce SMR location with regular travel to the Czech Republic as required. We support flexible and part-time working arrangements to help you balance your work and personal commitments. Reward & benefits - Salary £60000 - £78750 Benefits allowance £2200 Bonus 12.5% opportunity Pension Excellent Rolls-Royce SMR pension Life assurance 6x pensionable salary Income protection 50% Holiday 28 days + bank holidays Additional £250 new joiner payment Flexible and part-time working options available Pay Range Kč0.00 Kč Why Join Us? You’ll be joining a forward-thinking organisation that values transparency fairness and innovation. We offer A flexible inclusive and supportive working environment. Opportunities for career growth in a rapidly scaling business. A culture that values diversity innovation and continuous learning. We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us and as a Disability Confident organisation we are committed to fair supportive and continually improving recruitment practices that ensure everyone has the opportunity to thrive. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role we would love to hear from you. Also if you are considering a career move or a sector-jump please get in touch – we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry applicants will be required to participate in additional screening. These are Obtaining Baseline Personnel Security Standard (BPSS) clearance Satisfactory completion of a Disclosure and Barring Service (DBS) check Satisfactory completion of a basic financial probity check #LI-CH1 #LI-Hybrid

New 48 min(s). ago 🔥 View

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