Job Title | Location | Description | Last Seen & URL |
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Head of Growth & Business Strategy
Orand Gaming |
Remote New Zealand
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Head of Growth & Business Strategy Company: The Brown Academy Limited (NZ based) Remote/Work from home standard working hours IST Immediate start 23 June 2025 About Us (Startup Stage) We’re a small nimble Kiwi-registered agency focused on delivering high-quality websites and digital services to New Zealand small businesses. As a startup we're lean on fixed costs—but ambitious on growth. That means base salary is modest but commission rates are generous unlocking ₹1 lakh+ per month income potential for performers. Responsibilities1. Market Research & Strategy Conduct in-depth research on NZ SMEs (e.g. hospitality retail services) to validate demand pricing norms and competitors. Craft go-to-market strategy: define target niches messaging and launch channels. Provide monthly analytics and insights: lead flow pricing research conversion gaps. 2. Lead Generation & Campaign Execution Plan launch and manage lead‑gen campaigns on Google Ads LinkedIn Facebook targeting NZ clients. Manage outreach via CRM—cold email LinkedIn messaging follow‑ups appointment setting. 3. Sales & Client Conversion Handle proposals negotiations and close deals. Convert leads into contracts for website and digital packages. Hand off signed clients to the India-based delivery team. 4. Reporting & Collaboration Update weekly CRM dashboards: pipeline close rate revenue generated. Provide feedback to adjust pricing strategy and marketing materials. Collaborate directly with startup leadership in NZ. Compensation & Commission Base Salary: ₹300000 LPA Commission Rate: 10–20% of net revenue per new client (higher than typical 5–7% for digital services in Indian sales roles) Accelerator: Once monthly quota is exceeded commission rate increases (e.g. up to 35%) on new revenue. On‑Target Earnings (OTE): At quota OTE ≈ ₹6 LPA high performers consistently can reach ₹12 LPA+ Candidate Profile 2–4 years experience in B2B or digital sales. High proficiency in written and verbal English. Strong self-starter comfortable managing full sales cycle in a startup context. Experience with CRM tools Google/Facebook/LinkedIn ads and cold outreach. Familiarity with international markets is an advantage. Why Join Opportunity to shape and own NZ-facing sales function in a growing startup. High earning potential—base is modest but uncapped commissions enable rapid income growth. Flexibility autonomy direct visibility and stake in future growth. How to Apply Please send an email to orandsw@gmail.com with the following information: Your CV or resume Any relevant examples or experience—even if informal or early-stage—and what skills you can bring to this opportunity Feel free to include any questions you may have Additional Task – Strategy Summary As part of your application we request that you submit a brief 1-page summary outlining a strategy you would propose if hired for this role. This should be a high-level plan on how you would approach: Identifying and reaching potential clients in New Zealand Promoting our website development services effectively Generating leads with minimal initial investment Building sustainable and scalable growth over time We understand that a comprehensive plan would take several days but for this step we’re looking for a concise overview that shows your thinking creativity and potential approach. This is not a test of perfection—it’s a way for us to see how you would begin to contribute and take ownership if selected. Don’t worry if you don’t check every box—everyone starts somewhere. If you are passionate and determined to make this work we want to hear from you. Experience is valued—but its absence will never disqualify you. We're looking for someone who can deliver results grow fast and earn well. Based on your submission if we feel you’re a good fit we will contact you and proceed to the next stage of the process. We’re excited to meet someone who believes in the mission and has potential to grow. If you're determined and eager to take initiative please apply—you might just be the person we need to build this company together. Job Type: Fixed term contract Contract length: 3 months Work Location: Remote Expected Start Date: 08/08/2025
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4 hour(s) ago
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Senior Business Analyst - 12 month FTC
xero |
Auckland, NZ / Wellington, NZ / Remote New Zealand
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Our Purpose At Xero we’re here to help you supercharge your business. We do this by automating routine tasks surfacing actionable insights and connecting businesses with the right data advisors and apps. When that happens we’re not only making life better for small business we’ll be building a stronger economy that can change the world.As a Senior Business Analyst you will be a part of the New Zealand-based team within the Enterprise Platforms function. The purpose of the role is to work closely with product managers and business stakeholders across the whole business to build a deep understanding of customer problems through data driven analysis translating insights effectively back to the team organising work to be done and contributing towards solutions that realise customer and business value. Working with these product managers you will take on the challenge of assessing internal tools their capabilities and assessing whether the relevant range of business requirements from stakeholders matches those tools capabilities or whether other existing or industry tooling is more suitable.You will have an opportunity to contribute to strategic planning drive operational efficiency and solve complex problems in order to achieve stakeholder problems. All of this will be supported by a collaborative team offering you an exciting journey of growth learning and impactful contributions within a dynamic and supportive work environment. ➡ What you'll do ➡ Engage with stakeholders delivery team members and vendors to fully understand communicate and document process workflows requirements and solutions.Qualify and analyse work requests developing a good understanding of the audiences/end users and the purpose of the requestSupport the Product Manager with delivery planning grooming estimation and prioritisation of the backlogSupport the Product Manager with analysis and scope tasks for strategic enhancements and features being involved in procurement processes as neededWhere required project manage small or discrete pieces of work including communication around milestones dependencies and blockersDevelop a clear understanding of committed and upcoming work on the team’s roadmap. This includes listening to and interacting with product specialists leadership teams product managers sales and marketing other business analysts product teams customers and accountants.Develop working relationships with a variety of internal specialists such as Architects Data teams project managers and more in order to deliver projects effectivelyInput into and help the ongoing review and refinement of delivery practicesCreate / contribute to a fun working environment living Xero’s values daily with a focus on customer service and delivery both within the immediate team and wider Enterprise Platforms Team What you'll bring with you ➡ Experience in analysing complex data providing insights and recommendations Experience solving complex problems using critical thinking skills Experience supporting or developing business analysis related practice collateral and trainingDemonstrated experience effectively leading a body of work engaging with and communicating outcomes to stakeholders Ability to work with Product Managers and stakeholders to understand objectives value and success measures for new features and enhancement.Gathering eliciting and documenting business processes workflows and requirementsAbility to comprehend and have an understanding of the wider Teams portfolio of delivery and how you fit into thatProactive ‘can-do’ attitude exceptionally self-motivated and directedAbility to lead motivate and manage team(s) and set priorities in a collaborative environment managing all the moving partsSuperior analytical evaluative and problem-solving abilities with a keen attention to detailUnderstanding of systems and information models is critical.Demonstrated experience in mentoring coaching and supporting team membersExperience with B2B internal tooling in the productivity collaboration and development space such as Google Workspace Slack Asana Jira and Confluence. ➡ Why Xero? Offering very generous paid leave to use however you’d like (plus statutory holidays!) dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family free medical insurance wellbeing and sports programmes employee resource groups 26 weeks of paid parental leave for primary caregivers an Employee Share Plan beautiful offices flexible working career development and many other benefits that reflect our human value you’ll do the best work of your life at Xero.
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1 day(s) ago
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Community & Inclusion Specialist
Education Perfect |
Remote New Zealand
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Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning assessment and insights tools helping them and their students reach their full potential. As an EPeep you’ll work on projects that have a real impact on students' lives and have the freedom support and resources you need to develop your skills and grow your career. Are you passionate about creating inclusive thriving workspaces where everyone feels they belong? We’re looking for an amazing people-focused individual to join us on a 12-month adventure as our Community & Inclusion Specialist joining our People & Culture team. In this role you'll be the heartbeat of our global office experience keeping our spaces humming and our culture strong. You’ll also champion DEI initiatives that make a real impact helping us build a workplace where everyone is seen heard and celebrated. While we welcome applications from candidates across Aotearoa preference may be given to those based in or near one of our main hubs in New Zealand (Dunedin Christchurch Auckland and Wellington) to allow for occasional in-person connection and collaboration. This is the perfect role for someone looking to work part-time hours (25 hours per week) while flexing both their strategic and creative muscles. If you love bringing people together sparking joy in the everyday and making EP an even better place to work—we want to hear from you! What you will do Global Workplace Management & Operations: Leasing & Space Management: Manage the lifecycle of leases across multiple global locations including lease negotiation support renewals and space planning to ensure optimal inclusive and cost-effective environments. Operational Oversight: Oversee the day-to-day operations of all designated work spaces including vendor management (e.g. facilities catering cleaning) supply procurement and maintenance coordination ensuring safe and functional environments. Budget Management: Manage and monitor operational budgets for workplaces identifying efficiencies and ensuring responsible resource allocation. Health Safety & Security: Partner with our local workplace providers to ensure they comply with local health safety and security regulations and best practices adapting to specific country requirements. Community Building & Workplace Engagement: Program Development & Execution: Design implement and manage engaging workplace-based and virtual programs events and initiatives that foster a strong sense of community collaboration and belonging across all global locations. Employee Experience: Act as a central point of contact for workplace-related inquiries and feedback ensuring a positive and seamless employee experience within physical workspaces. Employee Communication & Confluence Lead: Monitor employee communications on Confluence and other platforms to ensure all documentation is current relevant and accurately represents the company and team. Connection: Develop strategies and facilitate activities that connect employees across different locations promoting cross-cultural understanding and a unified company culture. Work closely with the local Office Coordinator group to deliver these initiatives. Diversity Equity & Inclusion (DEI): DEI Initiative Design & Implementation: Support the P&C team with the development implementation and evaluation of impactful DEI programs and initiatives (e.g. awareness campaigns training modules employee resource groups) that resonate with our global workforce. Culture Champion: Actively champion an inclusive culture within all office communities promoting equitable practices and challenging unconscious biases. DEI Best Practices: Stay current with global DEI best practices and trends integrating new approaches to continuously enhance our inclusion efforts. P&C Business Partner Support & Collaboration: Information Surfacing: Collect analyse and surface relevant data and insights related to office utilisation employee engagement and DEI metrics to inform strategic decision-making. Strategic Partnership: Collaborate closely with P&C team on broader people strategies ensuring office environments and community initiatives support talent attraction retention and overall organisational effectiveness. Feedback Loop: Establish clear communication channels to gather feedback from EPeeps sharing insights with P&C Business Partners to address emerging needs and improve the employee experience. About you Outstanding Communication Skills: Able to build rapport influence and convey information effectively across all levels and diverse cultures both written and verbal. Possesses strong presentation and facilitation abilities. Proven Project Management: Adept at handling multiple projects concurrently with meticulous organisation and a focus on delivering results. Proactive Problem-Solver & Adaptable: Innovative in devising practical solutions and highly adaptable to a fast-paced dynamic global environment and changing priorities. Strong Cultural Competence & Empathy: Understands and appreciates diverse perspectives sensitively navigating social dynamics to foster belonging. Analytical Thinker: Able to link operational activities to broader strategic goals analyse data for insights and make informed recommendations. Effective Stakeholder Management: Proven ability to build and maintain strong relationships with internal colleagues (employees leaders P&C team) and external suppliers. High Initiative & Self-Directed: Able to work autonomously while being a strong team player. Equitable opportunities growth and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes but are not sure you check every box we would love to still hear from you! What we offer Christmas Shutdown Leave: Enjoy a full company shutdown during the week of Christmas with 3 extra days of paid leave to bridge any non-public holidays Volunteer Day: All EPeeps receive one paid day per year to volunteer and give back to their communities Employee Assistance Program: Access 24/7 confidential support via Sonder for mental health safety and medical needs - available globally and fully funded by EP Communication Allowance: Get $50 NZD/month toward your phone and internet costs if you work remotely or in a hybrid setup Referral Bonus: Recommend great people and earn a $2000 NZD pre-tax bonus when your referral joins and passes their trial period EP Support Groups: Mana Wahine DEI Environmental Impact and Wellness Committees The opportunity to work within a growing global business with Diversity Works accreditation Carbon Net Zero BCorp status Digital Promise certification and an unwavering commitment to our mission people and community We celebrate individuality value diversity and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us you're not just joining a company - you're joining a team united by the desire to make a difference.
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2 day(s) ago
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Product & Design Manager - Giftware
1000 Miles Limited |
Remote New Zealand
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Location: Yiwu China Company Overview: At 1000 Miles we specialize in creating thoughtful trend-forward gift products that spark joy. Based in Yiwu China we work with global clients to design standout items that top online marketplaces across North America Europe and Australia. Our multicultural team brings passion creativity and attention to detail into every collection we build. The Opportunity: We are looking for a hands-on responsible and energetic Lead Product Designer to manage and grow our product development capabilities. This role is ideal for someone with a strong background in design (fashion accessories or industrial) who is ready to take on leadership responsibilities in a sales-driven hands-on product development environment. You will lead the creative development of products —from concept to prototype—working closely with designers suppliers and our sales team to bring collections to life. Job Responsibilities: Collaborate with internal and external design teams to develop new concepts materials and styles Lead the team in creating samples and prototypes that meet cost and quality goals Work closely with suppliers to ensure pricing and production feasibility Assign tasks track timelines and actively follow up to keep development on schedule Mentor junior designers and ensure clear execution of design directions Collaborate with the sales team to ensure all collections support business goals. Support the business by improving how we develop present and sell our products Align product collections with customer expectations and sales goals. What We Are Looking For: Strong design background ideally in gift products fashion accessories or merchandise goods Experience in product development from concept to final prototype High level of responsibility and work ethic Clear communicator who can organize tasks and help the team grow Comfortable working with suppliers and understanding cost vs. design trade-offs Good leadership skills and a team-oriented mindset Organized detail-oriented and creative with a strong sense of trends and aesthetics Able to turn feedback into action and manage timelines efficiently Send your portfolio to hr@1000miles.biz Why Join 1000 Miles? Join a company where your design work reaches global markets Collaborate with a diverse and passionate international team Work on constantly evolving collections where creativity leads Enjoy a role that blends creativity leadership and hands-on development Embark on your next career step with 1000 Miles where your vision can shape the future of gift-giving. Apply today and join us in creating products that make the world smile! Please note that this job will require you to relocate to Yiwu China. Job Types: Full-time Internship Pay: $1320.00 – $2470.00 per month Application Question(s): Are you willing to relocate to Yiwu China? Do you have a portfolio of your work? Please send to hr@1000miles.biz Experience: Product Designer: 1 year (Required) Leadership: 1 year (Required) Language: English (Required) Willingness to travel: 25% (Required) Work Location: Remote
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2 day(s) ago
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Tour Staff Coordinator
G Adventures |
Remote New Zealand
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About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one our tours have been built to establish meaningful relationships with local communities directly benefiting the people and places we visit at every step of our tours. With the demand for travel coming back strong we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it. Our DNA revolves around building nurturing and developing a diverse culture of people and a true sense of belonging where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career and yourself alongside a passionate talented and welcoming community that works hard to spread goodness around the world. If all that sounds like your kind of thing well we can’t wait for you to join us. Sneak Preview Our Operations team is looking for our next superstar to join the team. Our tour leaders are called CEOs here at G Adventures - Chief Experience Officers and this role is all about supporting CEOs from start to finish. If you are someone who loves organisation and leading others with a passion for travel and a good understanding of New Zealand and Australia as travel destinations keep on reading! As a member of the Oceania Operations team you will lead by example and support our Tour Leaders out on the road to deliver life changing small group adventure tours across New Zealand and Australia. Along with supporting Tour Leaders this role will be responsible for a wide range of administration tasks to ensure a streamlined delivery of all Oceania tours. The Tour Staff Coordinator will share responsibility for the on-call emergency phone on a rotational basis with the rest of the regional operations team. This is a remote-first role but with access to world class systems and the full support of both regional and global operations teams. If you are looking for the next step in your career and with plenty of opportunity to grow apply now! ROLE DESCRIPTION Tour Leader Support + Lead Tour Leader recruitment onboarding and performance management + Assignment of tour staff trips training programs and learning modules + Maintain and upkeep tour leader profiles on multiple platforms + Support tour leader growth and development through coaching and mentoring + Support with quarterly Tour Leader performance reviews + Support global tour leader initiatives + Foster a culture of collaboration and innovation through ongoing brainstorming and other sessions with our Tour Leaders On tour operations and admin + Lead Tour Leader trip rostering and logistics + Conduct pre and post trip briefings as required + Maintain and contribute to improving Tour Leader resources + Support tour leaders with on trip group management complaint resolution itinerary disruptions and incident management + Support Tour Leaders with learning and adhering to all procedures and processes inclusive of incident reporting + Share responsibility for the emergency phone in rotation with the regional operations team + Support in pre and on tour itinerary disruption planning and management + Support with on tour budget reconciliation + Build and maintain strong relationships with all stakeholders both internal and external + Contribute to the culture and growth of the Oceania Operations Team and broader G Adventures community Who We're Looking For (Your Superpowers) 2+ years in the tourism industry. Being a Tour Leader (CEO) before is a plus! Ready to travel/train on the road as/when needed. Know your way around Australia and New Zealand. Amazing customer service and communication skills Strong leadership skills with a desire to foster growth in our tour leader (CEO) team Strong administration skills including proficiency with Google Suite Self-motivated super organized great at admin and a problem-solving whiz. The Nitty Gritty Location: Remote in New Zealand (Auckland/Christchurch preferred but all regions in NZ considered). You absolutely need consistent phone reception and Wi-Fi. You'll report to: The Regional Operations Manager Oceania. What do we offer you? Competitive salary commensurate with the role Competitive benefits package Birthday day off Vacation time for you to recharge Enhanced Parental Leave Learning and growth opportunities Employee Resource Groups Applicable based on location G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
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2 day(s) ago
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Senior CRA - Remote New Zealand
Thermo Fisher Scientific |
Remote New Zealand
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Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description At Thermo Fisher Scientific you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio our work spans laboratory digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our global Clinical Operations colleagues within our PPD clinical research services provide end-to-end support for clinical trials from study start up to monitoring through to study close out across commercial and government contracts. Together we help clients define and develop clinical programs minimize delays and execute high-quality cost-efficient clinical studies. Ideal candidates will possess three or more years of onsite monitoring experience with at least 1 year within New Zealand. This position requires travel 40%-60% and occasionally overnight nationally but occasionally internationally dependent on business needs. Location/Division Specific Information Performs and coordinates different aspects of the clinical monitoring and site management process. This home-based position requires candidates to currently be resident in New Zealand located within proximity of a well-connected air travel hub ideally Auckland. Discover Impactful Work: Performs and coordinates all aspects of the clinical monitoring and site management process. Conducts remote or on-site visits to assess protocol and regulatory compliance and manages required documentation. Manages procedures and guidelines from different sponsors. Acts as a site processes specialist ensuring that the trial is conducted in accordance with the approved protocol ICH-GCP guidelines applicable regulations and SOPs to guarantee subjects rights well-being and data reliability. Ensures audit readiness. Develops collaborative relationships with investigational sites. Detailed tasks and responsibilities assigned to role are outlined in the task matrix. A day in the Life: Monitors investigator sites with a risk-based monitoring approach: applies root cause analysis (RCA) critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. Ensures data accuracy through SDR SDV and CRF review as applicable through on-site and remote monitoring activities. Assess investigational product through physical inventory and records review. Documents observations in reports and letters in a timely manner using approved business writing standards. Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution. Maintains regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed that previously identified issues are being resolved and that the data is being recorded in a timely manner. Conducts monitoring tasks in accordance with the approved monitoring plan. Participates in the investigator payment process. Ensures a shared responsibility with other project team members on issues/findings resolution. Investigates and follows-up on findings as applicable Provides trial status tracking and progress update reports to the Clinical Team Manager (CTM) as required. Ensures study systems are updated per agreed study conventions (e.g. Clinical Trial Management System CTMS). Performs QC check of reports generated from CTMS system where required. May participate in investigator meetings as necessary. Identifies potential investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites. Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations making recommendations where warranted. Ensures trial close out and retrieval of trial materials. Ensures that required essential documents are complete and in place according to ICH-GCP and applicable regulations. Conducts on-site and remote file reviews as per project specifications. Contributes to the project team by assisting in preparation of project publications/tools and sharing ideas/suggestions with team members. Performs additional study tasks as assigned by CTM (e.g. trip report review newsletter creation lead CRA team calls etc). Facilitates effective communication between investigative sites the client company and the PPD project team through written oral and/or electronic contacts. Responds to company client and applicable regulatory requirements/audits/inspections. Maintains & completes administrative tasks such as expense reports and timesheets in a timely manner. Contributes to other project work and initiatives for process improvement as required. Keys to Success: Education and Experience: Bachelor's degree in a life sciences related field or a Registered Nursing certification or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge skills and abilities to perform the job (comparable to 2+ years as a clinical research monitor). Valid New Zealand driver's license is required and ability to drive. In some cases an equivalency consisting of a combination of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role. Knowledge Skills and Abilities: Effective clinical monitoring skills Demonstrated understanding of medical/therapeutic area knowledge and medical terminology Excellent understanding and demonstrated application of ICH GCPs applicable regulations and procedural documents Well-developed critical thinking skills including but not limited to: critical mindset in-depth investigation for appropriate root cause analysis and problem solving Ability to manages Risk Based Monitoring concepts and processes Effective oral and written communication skills with the ability to communicate effectively with medical personnel Ability to maintain customer focus through the utilization of good listening skills attention to detail and the ability to perceive customers’ underlying issues Effective interpersonal skills Strong attention to detail Effective organizational and time management skills Ability to remain flexible and adaptable in a wide range of scenarios Ability to work in a team or independently as required Good computer skills: proficient knowledge of Microsoft Office and the ability to learn appropriate software Good English language and grammar skills Good presentation skills Physical Requirements / Work Environment Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate receive and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Able to work in non-traditional work environments. Able to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments. This role requires independent travel up to 60% inclusive of traveling in automobiles airplanes and trains. As a condition of employment with PPD in this role you must have received your Covid-19 vaccine and you must disclose proof of your vaccination status upon employment. Our Mission is to enable our customers to make the world healthier cleaner and safer. As one team of 100000+ colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory with PPD part of Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued. This position will also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer. We offer a comprehensive Total Rewards package that our NZ colleagues can count on. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.
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2 day(s) ago
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Customer Care Associate (New Zealand)
remotecom |
Remote-New Zealand
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About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit pay and manage international teams. With our core values at heart and future focused work culture our team works tirelessly on ambitious problems asynchronously around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.We encourage every member of the Remote team to bring their talents experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic curious motivated and ambitious be part of our world. Apply now and define the future of work!The position The Customer Care Associate position at Remote is focused on supporting our standard users. The Customer Care Associate will be responsible for providing customer support to our various user types across a number of verticals and product areas via email and live messaging channels. Requirements Strong problem-solving skills with a passion for enhancing the customer journey and advocating for customer needs. Experience (or equivalent) in Customer Support or Customer Enablement within a product or tech environment with hands-on experience in Live Chat and Email Support. Experience using CRM tools to manage customer interactions and support workflows. Proven ability to collaborate with multiple stakeholders who have varying priorities. Excellent team collaboration and communication skills—diligent persistent yet kind and patient with others. Strong interest in modern web technologies and applications with the ability to navigate ambiguous situations comfortably. Fluent in written and spoken English. Nice-to-have: Experience working remotely or in a fast-growing organization. Familiarity with HR Payroll Healthcare and/or Pension systems. Key responsibilities Responsible for solving tickets per week across various Remote verticals Maintain productivity standards while ensuring high attention to detail with a healthy obsession with the customer journey and customer advocacy. Respond within agreed Service Level time to standard tickets via email and live messaging across all verticals Work in close collaboration with the Customer Success cross-vertical operational teams and Sales. You’ll be the voice and the ear for our users Practicals You'll report to: Customer Care Manager Team: Customer Experience Location: Remote - New Zealand Start date: As soon as possible Remote Compensation Philosophy Remote's Total Rewards philosophy is to ensure fair unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At Remote we foster internal mobility as a key element of our culture of employee growth and development supported by a compensation philosophy that guarantees pay equity and fairness. Therefore all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. Application process Interview with recruiter Interview with future manager Interview with team members (no managers present) Interview with an executive Bar Raiser Interview Offer + Prior employment verification check Remote's Total Rewards philosophy is to ensure fair unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role level and location and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location transferable or job-related skills work experience relevant training business needs and market demands. The base salary range may be subject to change.At Remote we foster internal mobility as a key element of our culture of employee growth and development supported by a compensation philosophy that guarantees pay equity and fairness. Therefore all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.The annual salary range for this full-time position is$47650 - $53600 NZDBenefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company each country works differently but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first and fit work around your needs. If that sounds like something you want apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups genders sexuality age abilities disability status and any other under-represented group to apply but we prioritize a sense of belonging. We have 4 ERGs (Women Disability Queer Minorities in Tech) who meet regularly with the People team. During your interviews and beyond we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds identities and experiences and this data will help us to stay accountable. We thank you for providing this data if you chose to. At Remote we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.
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2 day(s) ago
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Customer Care Associate (New Zealand)
remotecom?ref=weremoto |
Remote-New Zealand
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About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit pay and manage international teams. With our core values at heart and future focused work culture our team works tirelessly on ambitious problems asynchronously around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.We encourage every member of the Remote team to bring their talents experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic curious motivated and ambitious be part of our world. Apply now and define the future of work!The position The Customer Care Associate position at Remote is focused on supporting our standard users. The Customer Care Associate will be responsible for providing customer support to our various user types across a number of verticals and product areas via email and live messaging channels. Requirements Strong problem-solving skills with a passion for enhancing the customer journey and advocating for customer needs. Experience (or equivalent) in Customer Support or Customer Enablement within a product or tech environment with hands-on experience in Live Chat and Email Support. Experience using CRM tools to manage customer interactions and support workflows. Proven ability to collaborate with multiple stakeholders who have varying priorities. Excellent team collaboration and communication skills—diligent persistent yet kind and patient with others. Strong interest in modern web technologies and applications with the ability to navigate ambiguous situations comfortably. Fluent in written and spoken English. Nice-to-have: Experience working remotely or in a fast-growing organization. Familiarity with HR Payroll Healthcare and/or Pension systems. Key responsibilities Responsible for solving tickets per week across various Remote verticals Maintain productivity standards while ensuring high attention to detail with a healthy obsession with the customer journey and customer advocacy. Respond within agreed Service Level time to standard tickets via email and live messaging across all verticals Work in close collaboration with the Customer Success cross-vertical operational teams and Sales. You’ll be the voice and the ear for our users Practicals You'll report to: Customer Care Manager Team: Customer Experience Location: Remote - New Zealand Start date: As soon as possible Remote Compensation Philosophy Remote's Total Rewards philosophy is to ensure fair unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At Remote we foster internal mobility as a key element of our culture of employee growth and development supported by a compensation philosophy that guarantees pay equity and fairness. Therefore all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. Application process Interview with recruiter Interview with future manager Interview with team members (no managers present) Interview with an executive Bar Raiser Interview Offer + Prior employment verification check Remote's Total Rewards philosophy is to ensure fair unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role level and location and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location transferable or job-related skills work experience relevant training business needs and market demands. The base salary range may be subject to change.At Remote we foster internal mobility as a key element of our culture of employee growth and development supported by a compensation philosophy that guarantees pay equity and fairness. Therefore all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.The annual salary range for this full-time position is$47650 - $53600 NZDBenefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company each country works differently but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first and fit work around your needs. If that sounds like something you want apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups genders sexuality age abilities disability status and any other under-represented group to apply but we prioritize a sense of belonging. We have 4 ERGs (Women Disability Queer Minorities in Tech) who meet regularly with the People team. During your interviews and beyond we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds identities and experiences and this data will help us to stay accountable. We thank you for providing this data if you chose to. At Remote we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.
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2 day(s) ago
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Graphic Designer
Education Perfect |
Remote New Zealand
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Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning assessment and insights tools helping them and their students reach their full potential. We’re looking for a Graphic Designer based in New Zealand to create clear high-quality graphics and illustrations for our Maths content. This is a contract role with a set number of graphics to produce each week following our style guide and specifications. You’ll work closely with our project team so regular communication and progress updates are important. Final files will need to be delivered on time and in the correct formats. If you're detail-oriented and enjoy producing thoughtful well-crafted visuals we'd love to hear from you. The project will kick off in early September and run through to late December 2025. We’re looking for someone who can commit up to 30 hours a week but we’re flexible and happy to work around your schedule. This is a contract role and the rate is $35 NZD per hour. What you will do Create fun engaging and appealing visuals with an educational tone that use appropriate colours typography and composition to enhance readability and comprehension Ensure graphics balance mathematical accuracy with creativity to simplify complex ideas and explain abstract concepts through the use of clear and intuitive visual storytelling For efficiency and clear consistent communication we need you to ensure that Brand guidelines style guides and project-specific requirements are followed Visuals are accessible (e.g. colourblind-friendly palettes clear contrast alternative text considerations) supporting information will be provided Diverse characters and perspectives are represented in illustrations when applicable Apply and add to our library of reusable assets and styles To ensure we produce quality learning materials for students you will need to Accept and incorporate feedback efficiently and remain adaptable to revisions and iterative design processes Manage deadlines and deliverables in a contract/freelance setting Organise files and maintain a structured workflow for easy revisions Collaborate with subject matter experts (SMEs) to validate accuracy If you’d like to be part of this exciting opportunity please apply online with your resume along with a brief cover letter outlining your suitability and experience.
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4 day(s) ago
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General Manager
HR South |
Remote New Zealand
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Catchment Communities Aotearoa (CCA) is an incorporated society representing over 220 catchment groups across 9 million hectares driven by the voice and vision of grassroots communities. We’re seeking our first General Manager to bring structure strategy and connectivity to our thriving network. This newly established role offers the opportunity to lead with purpose drive impact and represent our community within government industry and the wider public—all under the guidance and support of a dedicated board. As General Manager you will: Lead execution of the Board-approved workplan and priorities Build trust and relationships across stakeholders investors and industry partners Advocate for sustainable funding and impact measurement Support communications data insights and member engagement Grow our national footprint through strategic partnerships and storytelling. We’re looking for someone who is: Passionate about landowner-led catchment/community groups and networks A connector—with the mana and respect to bring diverse voices together A strategist—comfortable managing budgets contracts and reporting to a Board A communicator—able to engage with central and regional authorities media and grassroots members alike Entrepreneurial and resourceful—with the confidence to navigate some uncertainty while building something from the ground up. This is a flexible part-time (20 hours/week) role with national significance and The chance to co-create systems stories and impact that matter A board that values integrity innovation and collaboration Meaningful work with and for the land the people and the future of Aotearoa. The position will include travel within NZ and you will need to be able to connect effectively with landowners catchment/community groups and collectives regional authorities and central ministries. Refer to www.anzcc.org.nz for further information about the organisation. We will consider engaging an independent contractor or an employee for this role. For more information and a confidential discussion about the role including a full job description contact tracey@hrsouth.co.nz or ph 02108334633. Applications close 8 August 2025
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4 day(s) ago
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