Remote Jobs Pakistan

Job Title Location Description Last Seen & URL
Data Annotator
gomotive
Pakistan - Remote
Who we are: Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 100000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector. Visit gomotive.com to learn more.Who We Are:  Motive builds technology to improve the safety productivity and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking driver safety compliance maintenance spend management and more. Motive serves more than 120000 businesses across a wide range of industries including trucking and logistics construction oil and gas food and beverage field service agriculture passenger transit and delivery.  Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront. About the Role:  Being customer obsessed and data driven is what drives this role. We’re looking for individuals who can empathize with users and work towards making their everyday lives easier.  If you’re analytical detail-oriented and organized but also excited to roll up your sleeves and get your hands dirty you’d fit right in. The role will require rotational working hours to ensure smooth operational running of the 24/7/365 real-time set up and collaboration with a global team. This role directly powers a critical live customer-facing product safety product which forms the foundation for multiple other safety features. You would be the expert at risk identification for all our customers using our safety products. You would also work closely with the Research & Development teams to power our in-house Machine Learning and Artificial Intelligence models by generating high quality training datasets. This requires an understanding of data requirements data definitions edge-cases tooling and review processes.  In addition to that you would also work closely with the Product team to run proof of concepts and experiments which guide the direction of our Safety product suite particularly in the areas of risk identification mitigation and reduction. You would also contribute toward analyzing data to improve the user experience for our customers.  What You’ll Do:  Review and analyze live videos captured by Motive’s dashcam for risk identification based on the known risk factors combined with the contextual knowledge which would vary from case to case. Adhere to the established guidelines and protocols for annotation to ensure consistency and reliability of data. Ensure timely delivery of accurate data as per SLAs. Consistently strive to enhance the annotation procedures and play a role in shaping the team's best practices through active participation. Exhibit flexibility and adaptability in taking on new responsibilities beyond the scope of the defined job description showcasing a proactive and versatile approach to work. While remote work offers flexibility it also requires a high level of self-discipline time management and communication skills to maintain productivity and collaboration in a distributed team environment. What We’re Looking For:  Bachelors in Computer Science IT Management or related field. 0-2 years of experience Detail oriented and organized with a growth mindset. Thinks designs and executes keeping customers at the center of the solution.  Interested  in learning about the annotation landscape and application of AI/ML in the trucking industry  Ability to work collaboratively in a 24/7/365 set up with strong coordination across the team.  Good communication skills oral and written. Ability to work on multiple projects and tools and switch context in between them. Creating a diverse and inclusive workplace is one of Motive  core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.  Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.  #LI-Remote
2 day(s) ago
 
Senior Integration Developer [Remote - EMEA]
cargobase
Pakistan (Remote)
Job Description Cargobase is transforming how thousands of industry professionals worldwide process logistics. We help customers across many sectors including automotive semiconductors electronics and oil & gas to improve their transportation management. We are seeking a talented and motivated Senior Integration Developer to join our growing team. As a Senior Integration Developer you will play a crucial role in facilitating the seamless integration of our software with clients' existing systems and applications. You will work closely with both our internal development teams and clients to ensure a smooth and efficient implementation process. Job Responsibilities System Analysis: Conduct thorough analysis of clients' existing systems and infrastructure to identify integration points and requirements. Collaborate with clients to understand their business processes and objectives. Integration Planning: Develop comprehensive integration plans considering data mapping workflow optimisation and system compatibility. Provide expert advice on best practices for integration based on industry standards. Implementation: Lead the implementation of integration solutions working closely with both internal development teams and clients. Implement and configure integrations with low code integration platform based on internal and external API specifications Testing and Debugging: Conduct thorough testing of integration processes to ensure data accuracy security and reliability. Debug and resolve issues that may arise during the integration process. Documentation: Create detailed documentation for integration processes configurations and troubleshooting procedures. Provide training to clients and internal teams on integrated systems. Collaboration: Collaborate with cross-functional teams including developers project managers and support teams to ensure a cohesive integration process. Act as a liaison between clients and internal teams facilitating effective communication. Job Requirements Bachelor’s degree in Computer Science Information Technology or related field. Experience with iPaaS software such as Axway Boomi Mulesoft or internal platform Strong understanding of API integrations web services and data exchange formats. Proficiency in programming languages (e.g. Python Django) Excellent problem-solving and troubleshooting skills. Effective communication and interpersonal skills. Ability to manage multiple projects simultaneously. Familiarity with SaaS solutions and cloud platforms. What we offer Competitive compensation  Excellent team environment and culture in an international setting Growth opportunities within the role and beyond Remote work About Cargobase  Incorporated in 2013 Cargobase was founded to improve the collaboration between shippers and logistics service providers through a user-friendly transportation management software solution. Our initial solution changed how spot-freight procurement was done and quickly grew to become the leading enterprise software provider in this segment. Cargobase’s team is a unique blend of logistics and tech professionals. With our deep roots in the logistics industry we understand the challenges shippers and LSPs face. Interwoven with a tech team devoted to building user-friendly products we are proud to be transforming the TMS and logistics software space. Our team hails from over 10 nationalities and is spread out across USA Europe Asia and Africa. Simplified and automated freight for all is our vision. To realise that vision our team at Cargobase dedicates our time knowledge skills and efforts to develop the best transportation management software that will suit the needs of every company that offers transportation and freight services worldwide. Our modular transportation management software now serves as a platform that covers all modes of freight services. We provide customisation options for all major languages and our product is being utilised by leading shippers and logistics service providers worldwide.
4 day(s) ago
 
E-commerce Brand Manager
mintsource
Pakistan (Remote)
Job Title: E-commerce Brand ManagerLocation: RemoteEmployment Type: Full-Time (40 hrs)Working Hours: 8:00 AM – 4:00 PM ESTIndustry: E-commerce  About UsMint Source is a remote-first bridge that connects vibrant talent with international clients and agencies enabling skilled individuals to showcase their expertise on a global stage. Role Overview:Mint Source is seeking an experienced and detail-oriented E-commerce Brand Manager to work with two fast-growing brands in the wellness and personal care space. This role is ideal for someone who thrives in a high-growth e-commerce environment enjoys taking ownership and knows how to dig deep into the numbers and operations to keep everything running smoothly. You’ll be responsible for day-to-day operations and growth initiatives across Amazon Shopify and TikTok Shops including account health inventory accuracy listing optimization product launches creative coordination and ad performance monitoring. You’ll work independently most of the time but align closely with leadership and collaborate cross-functionally with operations customer support and creatives. What You'll Do Manage daily operations in Amazon Seller Central: including listing quality account health backend keywords and compliance Monitor inventory across Amazon Shopify and TikTok Shops to prevent stockouts or oversupply Plan and execute new product launches including Vine promotions and review strategy Run A/B tests through Manage Your Experiments and optimize listings using Helium 10 or Data Dive Support paid media strategy: coordinate with PPC teams on campaign performance (Amazon Meta TikTok) Maintain tight documentation: build SOPs workflows and checklists for repeatable processes Collaborate with ops creative and support teams to keep messaging aligned and CX strong What We’re Looking For 3–5 years of experience in e-commerce with strong expertise in Amazon Seller Central Skilled in listing optimization keyword research and launch execution Analytical thinker with a sharp eye for detail: strong in Google Sheets Helium 10 and Data Dive Familiarity with paid media performance metrics like ROAS TACoS and CVR Self-starter who communicates clearly and works well with minimal oversight Bonus: Background in supplements or beauty brands Key Performance Metrics (KPIs) Marketplace Health: Inventory listings and performance stay optimized Profitability: ROAS / TACoS targets are maintained or improved across platforms Executional Ownership: Documentation is clear issues are anticipated and the work runs smoothly What You Get Ownership of two fast-growing ecom brands with strong founder involvement A remote-first role with real autonomy and long-term stability Market-competitive salary Support from Mint Source across onboarding payroll and day-to-day logistics A seat at the table your work will directly impact growth and performance Note: This is a hands-on role in a fast-paced environment. We’re looking for someone who treats the brands like their own and thrives in a business that’s always moving.
4 day(s) ago
 
Recruitment Associate
mintsource
Pakistan (Remote)
Job Title: Recruitment AssociateLocation: Remote (Pakistan-based)Employment Type: Full-timeWorking Hours: 5 PM - 1 AM (PKT)Industry: Recruitment/Staffing Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies enabling skilled individuals to showcase their expertise on a global stage. Role Overview: Mint Source is looking for a proactive and resourceful Recruitment Associate to join our growing team. In this role you will manage end-to-end recruitment for a diverse portfolio of international clients working across various industries and time zones. From sourcing to screening and coordinating interviews you’ll play a critical role in helping companies build high-performing remote teams. This is a fast-paced role ideal for someone passionate about talent acquisition and experienced in recruiting across global markets. What You’ll Do: Own the end-to-end recruitment process — from crafting job descriptions and posting roles to sourcing screening interviewing and coordinating final onboarding. Source high-quality candidates globally using LinkedIn Recruiter Lite job boards referrals and ATS databases. Conduct initial interviews and assessments to ensure strong alignment between candidates and client needs. Manage and streamline onboarding processes to ensure smooth transitions and clear role expectations for new hires. Monitor the performance of placed candidates and assist in drafting performance improvement plans when necessary. Maintain accurate and organized candidate data within BambooHR or other ATS platforms. Build and nurture a pipeline of qualified candidates across diverse roles and industries to support ongoing hiring needs. What We’re Looking For: 1.5 to 2.5 years of hands-on experience in a recruitment role ideally within a recruitment agency setting. Strong interviewing and candidate evaluation skills. Familiarity with BambooHR or other applicant tracking systems is a plus. Experience using LinkedIn Recruiter Lite or similar sourcing tools. Excellent communication skills in English — both spoken and written. Highly organized self-motivated and capable of handling multiple requisitions simultaneously. A solid LinkedIn network is a plus. Experience in a client facing role is a plus. Key Performance Metrics (KPIs): Fill roles within agreed-upon timelines and client expectations. Maintain a healthy pipeline of qualified candidates for active and future roles. Consistently provide high-quality candidate shortlists that align with client requirements. Maintain accurate and up-to-date records in the ATS. What You Get: Work in a dynamic remote-first environment with global exposure. Opportunities to grow your recruitment expertise across industries and geographies. Clear performance goals and opportunities for promotion. Paid time off. Collaborative fast-paced culture with a focus on impact and delivery.
4 day(s) ago
 
Cold Outreach Specialist
mintsource
Pakistan (Remote)
Job Title: Cold Outreach SpecialistLocation: RemoteEmployment Type: Part-Time (20 hrs/week)Working Hours: EST (flexible) with check-ins as neededIndustry: Marketing/Lead GenerationAbout UsMint Source is a remote-first bridge that connects vibrant talent with international clients and agencies enabling skilled individuals to showcase their expertise on a global stage.Role OverviewMint Source is hiring a highly self-driven and results-oriented Cold Outreach Specialist for a Canadian marketing agency to lead outbound prospecting and engagement efforts across email and LinkedIn. You’ll be supporting both their internal lead generation and that of select client accounts.This role is ideal for someone with a sharp sense for messaging strong attention to detail and a hunger to experiment and drive results. You’ll be managing cold email campaigns optimizing outreach sequences consulting on LinkedIn content strategy and creating targeted lead lists with precision. The agency operates with a structure that favors independence and performance.What You'll Do Manage and execute cold email outreach campaigns across internal and client accounts Use tools like Email Bison Instantly and Apollo to segment and automate sequences Create lead lists tailored to specific ICPs using LinkedIn Navigator and Apollo Conduct LinkedIn outreach campaigns and track engagement across multiple profiles Provide guidance and structure around the founder’s LinkedIn content strategy Track and optimize outreach performance across channels Monitor inboxes reply to warm leads and flag opportunities for follow-up Propose new tactics to improve open rates click-throughs and reply rates Report weekly on campaign performance and lead progress What We’re Looking For 2+ years of experience in outbound lead generation email marketing or outreach management Familiarity with tools like Email Bison Instantly Apollo LinkedIn and LinkedIn Navigator Strong attention to detail and ability to segment and personalize at scale Excellent written communication and copy instincts Creative problem-solving mindset with a “test and learn” attitude Self-motivated and proactive communicator who doesn’t wait to be told what to do Comfortable working independently in a fast-paced async-first environment Key Performance Metrics (KPIs) Cold emails sent monthly LinkedIn messages sent LinkedIn content posted by the founder based on your input and recommendations Generate interested and qualified leads within the first 30–60 days Begin contributing to content and outreach strategy by week 2 Demonstrate consistent performance improvements through testing and iteration What You Get Base salary plus commission tied to performance and closed opportunities Direct impact on lead generation and client growth Flexible working hours and remote setup Opportunities to test new tools and shape outbound strategy from day one
4 day(s) ago
 
E-commerce Operations Coordinator
mintsource
Pakistan (Remote)
Job Title: E-commerce Operations CoordinatorLocation: RemoteEmployment Type: Full-Time (40 hrs)Working Hours: 8:00 AM – 4:00 PM EST (with some flexibility)Industry: E-commerceAbout UsMint Source is a remote-first bridge that connects vibrant talent with international clients and agencies enabling skilled individuals to showcase their expertise on a global stage. Role OverviewMint Source is seeking a highly organized and detail-driven E-commerce Operations Coordinator to support two growing e-commerce brands in the wellness and personal care space. This role is ideal for someone who thrives in structured system-oriented environments and enjoys making logistics invoicing and inventory operations run like clockwork. You’ll take ownership of key backend functions: managing freight and inventory across Amazon Shopify and TikTok Shops coordinating with suppliers and 3PLs tracking and processing invoices and building internal systems and SOPs from the ground up. You’ll work independently most of the time but in close alignment with the COO and founder. What You’ll Do Coordinate domestic and international freight shipments and FBA/3PL deliveries Create and manage inbound shipments to Amazon Seller Central and 3PL partners Track logistics timelines costs and confirm delivery status Process supplier and freight invoices categorize and upload them in QuickBooks Maintain timely payments based on terms (e.g. Net 30/60) and ensure accuracy in recording Build and refine inventory tracking systems across Amazon Shopify and TikTok Shops Develop forecasting tools and weekly stock reports using Google Sheets or similar Monitor and report real-time inventory levels reorder points and supply alerts Serve as point of contact for manufacturers freight brokers and 3PLs: ensuring clarity on timelines delays or discrepancies Build SOPs and internal documentation to standardize workflows (inventory invoicing logistics) Identify inefficiencies and propose solutions for smoother backend operations What We’re Looking For 2+ years of experience in operations supply chain or logistics (preferably in e-commerce) Proficient in Google Sheets (pivot tables lookups formulas etc.) Comfortable working in QuickBooks or similar bookkeeping software Experience building or managing an inventory system — even if it was fully built in Sheets Familiarity with Amazon Seller Central shipment creation Highly organized reliable and attentive to detail: thrives in checklist-based work Strong written communication and vendor coordination skills Bonus: Experience with Flexport or freight forwarding platforms Key Performance Metrics (KPIs) Inventory Accuracy RateTarget: ≥ 98% across all platforms and warehousesTrack alignment between reported and actual stock across Amazon Shopify and TikTok Shops On-Time Shipment ExecutionTarget: 100% of shipments created and dispatched on scheduleIncludes coordination of FBA 3PL and freight shipments according to inventory needs Invoice Processing TurnaroundTarget: ≤ 3 business days from invoice receipt to upload in QuickBooksMust ensure full accuracy and timely payment tracking based on vendor terms What You Get Ownership over operational systems for two active e-commerce brands A full-time remote role with clear structure and high autonomy Direct collaboration with founders and senior leadership Market-competitive salary Back-office support from Mint Source for onboarding payroll and admin The chance to shape and scale backend processes in a growing ecom business
4 day(s) ago
 
Technical Support Specialist - Spanish
gomotive
Pakistan - Remote
Who we are: Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 100000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector. Visit gomotive.com to learn more.About the Role:  As a Technical Support Specialist you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist you will be responsible for providing support in both Spanish and English. What You’ll Do:  Provide bilingual Spanish & English Email Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline live chat feature or support email address during  Pacific Standard Time business hours Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale What We’re Looking For:  Bilingual: Fluent in speaking Spanish and English (US) Skilled in written communication (both Spanish and English) Natural instinct to empathize with users Strong analytical skills Excellent verbal and written communications skills Native or bilingual spoken and written English skills Comfortable with rotational shifts Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.  Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.  #LI-Remote
7 day(s) ago
 
Technical Support Lead - Tracking & Telematics / Embedded Engineer
gomotive
Pakistan - Remote
Who we are: Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 100000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector. Visit gomotive.com to learn more.About the Role: The Lead Technical Support Engineer role is a senior subject matter expert responsible for providing complex technical support for a range of products and services. As an L4 support engineer the Lead Technical Support Engineer is the go-to individual for troubleshooting complex issues or product-level bugs that cannot be resolved by Technical Support Engineers.  In addition to managing tracking diagnosing and troubleshooting high-level cases for Technical Support Engineers the Lead Technical Support Engineer also provides leadership to the technical support team. This includes mentoring training and coaching other technical support engineers helping them to develop their skills and expertise. One of the key responsibilities of the Lead Technical Support Engineer is to collaborate with engineering teams across the company including product development quality assurance and Backend teams to identify and address technical issues that are affecting customers.  The Lead Technical Support Engineer is also responsible for driving continuous improvement in the technical support process. This includes identifying and analyzing trends in customer issues creating and implementing new support processes and procedures and working closely with the Technical Lead to ensure that technical support is aligned with the company's overall strategy and goals. What You'll Do: Must have a deep understanding of the product be able to analyze and diagnose complex issues and provide solutions that minimize user disruption. Identify and resolve complex technical issues as well as product-level limitations that cannot be resolved by Technical support engineers.  Responsible for creating and maintaining technical documentation for internal and external use. They must ensure that documentation is up-to-date accurate and easy to understand. Work closely with cross-department teams such as product development quality assurance and backend engineering teams to identify and address technical issues that are affecting customers.  Must have excellent communication and collaboration skills to work effectively with different teams. Provide leadership and mentoring to Technical Support Engineers. They must share their knowledge and expertise to help other team members improve their technical skills. Responsible for identifying opportunities for process improvement and driving changes to improve the efficiency and effectiveness of technical support. They must have a continuous improvement mindset and be able to work collaboratively with different teams to implement process changes. Required to participate in on-call support rotations to provide 24/7 support to incoming escalations during business hours as well as after hours. They must be available to respond to urgent support requests and be able to resolve issues in a timely manner. What We're Looking For: Minimum 3-year tenure in Technical Support Customer Support Respond to customer inquiries and issues: Provide timely and accurate responses to customer inquiries and issues via phone email or chat. Diagnose and troubleshoot technical issues: Use technical knowledge and analytical skills to diagnose and troubleshoot technical issues. Identify root causes of problems and develop effective solutions to address them. Escalate issues as needed: When an issue cannot be resolved at the Technical Support level escalate the issue to the appropriate team or personnel. Provide detailed information about the issue and steps taken to resolve it. Document technical issues and solutions: Maintain detailed records of customer inquiries issues and solutions in a ticketing system or other databases. Ensure that information is accurate up-to-date and easily accessible to other team members. Collaborate with cross-functional teams: Work closely with other teams such as Tier 1 support engineering and product management to resolve complex issues and improve customer support processes. Contribute to knowledge management: Develop and update knowledge base articles FAQs and other support materials to help customers resolve common issues independently. Provide excellent customer service: Maintain a positive and professional attitude while providing customer support. Strive to exceed customer expectations and provide a high level of customer satisfaction. Participate in on-call rotation: Be available to provide technical support during off-hours weekends and holidays as part of an on-call rotation schedule. These responsibilities require excellent communication and problem-solving skills technical knowledge and analytical skills attention to detail and the ability to work well in a team-oriented environment.  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.  Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.  #LI-Remote
7 day(s) ago
 
Interested in joining our team?
gomotive
Remote - Pakistan
Who we are: Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 100000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector. Visit gomotive.com to learn more.If you’re interested in joining our team but don't see an opportunity that you'd like to apply to please send us your resume. We'll keep your information on file and will reach out if we find a match!  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.  Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.  #LI-Remote
7 day(s) ago
 
Technical Support Specialist - French
gomotive
Pakistan - Remote
Who we are: Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 100000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector. Visit gomotive.com to learn more.About the Role:  As a Technical Support Specialist you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist you will be responsible for providing support in both French and English. What You’ll Do:  Provide bilingual French & English Email Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline live chat feature or support email address during  Pacific Standard Time business hours Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale What We’re Looking For:  Bilingual: Native speaker in  French and English (US) Skilled in written communication (both French and English) Natural instinct to empathize with users Strong analytical skills Excellent verbal and written communications skills Native or bilingual spoken and written English skills Comfortable with rotational shifts  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.  Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.  #LI-Remote
7 day(s) ago
 

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