TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies career mentoring resume and portfolio preparation and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development Quality Assurance (QA) Data Analytics and Data Science programs. Join our team as a Sales Country Manager in the dynamic field of educational technology! We're on the lookout for a motivated sales-oriented leader to drive our expansion. Requirements: 3+ years of previous experience in a managerial or supervisory role. 5+ years experience in B2C sales. Previous experience as a Head of Sales for B2C companies Commercial Director or Sales Director leading 50+ people. Fluency in Spanish and English(at least B2/C1). Project management and time management skills. Strong analytical skills and experience working with KPIs and sales metrics. Experience with HubSpot or similar CRM. What you will do: Achieve the sales objectives by developing and executing effective sales strategies. Form and lead sales teams (Closers) providing guidance motivation and support to ensure the achievement of targets. Lead the team of up to 7 Sales Supervisors with up to 10 closers in each team. Oversee day-to-day operations of the team including customer interactions and sales processes. Identify opportunities for growth and efficiency improvements within the sales department implementing initiatives to optimize performance and maximize results. Collaborate with cross-functional teams. Monitor and analyze sales performance metrics providing regular reports and insights to senior management. Recruit train and develop sales representatives to build a high-performing team. Stay informed about market trends competitor activities and industry developments to inform strategic decision-making and maintain a competitive edge. Produce weekly and monthly sales reports. What we can offer you: Work in a rapidly growing team with great results and ambitious targets. Competitive salary and bonus in USD. Full-time remote collaboration: a 5-day working week where you choose 4 active days from Monday to Friday plus 1 additional day on either Saturday or Sunday. Hours: 12 PM - 9 PM CDMX for Monday to Friday and 10 AM – 7 PM CDMX for Saturday or Sunday . Convenient digital office with collaboration tools like Slack Miro Notion. Professional freedom where we trust your experience instead of wasting each other’s time and effort micromanaging. International team of industry leaders.

Job Description: JOB SUMMARY: This position is responsible for following the industry standard project management practices in planning and managing the development and execution of projects. Creates the project scope and charter defines project guidelines obtains project sponsor approvals estimates task and determines dependencies and coordinates the resources necessary to successfully complete the project. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Responsible for managing all aspects of multiple projects. Prioritizes work efforts on projects within a program. Defines/refines the project scope estimates project cost further defines project deliverables and develops/updates charter to be submitted for approval. Determines staffing requirements and is able to recommend project teams consisting of representatives from multiple entities filling necessary roles for the project based on a staffing estimate and schedule. Provides work directions and leadership to assigned projects including scheduling assignment of work and review of project efforts. Ensures that all project members understand their role expected deliverables and task completion dates. Proactively resolves dependencies with other projects and activities. Monitors project milestones critical dates and dependencies to identify potential issues that could jeopardize the project schedule. Implements strategies to resolve schedule issues. Keeps management aware of the major issues. Proactively manages any effects on related projects. Assesses variances from the project plan analyzes them gathers metrics and develops and implements changes as necessary to ensure that the project remains within specified scope (e.g. original charter and all approved changes) budget (e.g. time and cost) and quality objectives. Manages effects on related sub-projects and projects with dependencies. Reports status to project sponsor during the project execution. At project completion informs project sponsor of the deliverables and confirms their acceptance. Evaluates internal customer satisfaction level and develops strategies to increase the level of satisfaction when needed. Develops and enhances a productive working relationship with project sponsors vendors and key entities which may include making project team changes. Participate in other projects or duties. Occasional travel may be required. KNOWLEDGE SKILLS AND ABILITIES: Moderate knowledge of facilitation and influencing and project management methods. Moderate ability to apply advanced project management methodology (e.g. Agile Waterfall Iterative Critical Chain) concepts (e.g. Earned Value Dynamic Modeling Multi-constraint Analysis) and tools (e.g. MS Project Oracle @Risk) to all projects. Moderate knowledge of project planning execution controlling and closing as described in the Project Management Body of Knowledge (e.g. PMBOK) and have a working knowledge of program and portfolio methods. Moderate ability to estimate (multiple methods) plan and track complex technical and dependent tasks. Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Ability to work as part of a team. Ability to build collaborative relationships. Have strong problem solving risk assessment and negotiation skills with experience in managing project dependencies. Have advanced interpersonal skills with ability to serve as primary liaison for internal customers. Good time management communications decision-making presentation skills (to all levels of leadership) and organization is required. Results oriented customer focused and exhibit good interpersonal skills. Proficiency in Microsoft office packages. EDUCATION AND TRAINING: Bachelor’s Degree or equivalent required. Four (4) plus years of Project Management experience. Two (2) plus years of experience in managing multiple projects. Professional project management certification is preferred. Agile certification is preferred. Or equivalent combination of education and/or experience. Other Qualifications The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other our customers and our partners. Communicate with Clarity - Be clear concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. Act with Urgency - Adopt an agile mentality - frequent iterations improved speed resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough. Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. Own the Outcome - Defined milestones commitments and intended results. Assess your work in context if you’re unsure ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $86600.00 - $112500.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience geographic location and business needs. The range displayed does not encompass the full potential of the role which allows for further growth and career progression. In addition as a part of our total compensation package this role may be eligible for the Vertex Bonus Plan (VOB) a role-specific sales commission/bonus and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. In no case will your pay fall below applicable local minimum wage requirements.

READ THIS REQUIRED: To work as efficiently as possible please send a 30-SECOND MAXIMUM Introductory Video Clip in English via WhatsApp at +1 305 984 2829. Please say something about yourself in English and what makes you motivated to work other than a paycheck in English as well. If you do not do this your request to interview will be DENIED. THIS STEP IS REQUIRED OTHERWISE APPLICATIONS WILL NOT BE CONSIDERED. MUST BE BILINGUAL AND FLUENT IN ENGLISH AND BE VERY GOOD WITH COMPUTERS. IF YOU DO NOT SPEAK AND UNDERSTAND BOTH ENGLISH AND SPANISH WELL PLEASE DO NOT APPLY. Paid in US Dollars monthly no transfer fees deducted. Compensation commensurate with experience. We are professional agile and customer-centric. Our work environment includes: Work-from-home Growth opportunities On-the-job training Safe work environment International workforce Casual work attire LAW OFFICE REMOTE PARALEGAL FOR A SMALL LAW FIRM JOB DESCRIPTION: Full-time work-from-home and long-term position. No cold calling or selling! We are looking for a new member ideally with proven firsthand experience as a Virtual Assistant paralegal or relevant role. Ideal candidates must be (1) reliable (2) trustworthy (3) can type quickly (4) intuitive thinker (5) good at task completion (6) presentable and (7) available to Zoom/phone with clients. This person will be a detail- and goal-oriented highly accurate and motivated paralegal. Will be assisting with various administrative and organizational needs such as taking phone calls managing appointments and emails disseminating information to clients coordinating schedules reviewing documents and creating Word documents from standard templates etc. RESPONSIBILITIES Must be available during working hours to take calls go on Zoom to client appointments write down client information carefully and schedule and confirm appointments. Review client-submitted documents and complete document templates in English. Respond to emails and phone calls. Provide customer service as the first point of contact. REQUIREMENTS PERSONAL Strong written and verbal communication skills. Highest Advanced English Speaker (Interview will be in English and proficiency will be tested). Fluent in Spanish. Grammar and spelling are very important for this position therefore all candidates must know how to write formal emails. Encouraged but not required experience as a Virtual Assistant paralegal or relevant role. Watch videos in English explaining step by step how the job is performed. Familiarity with technologies like desktop sharing cloud services and VoIP. Experience with word-processing software and spreadsheets (e.g. MS Office Word Excel). Knowledge of online calendars and scheduling (e.g. Google Calendar Outlook). Excellent phone email and instant messaging communication skills. Excellent time management skills. Solid organizational skills. Experience in bankruptcy and divorce filings is a plus but not a requirement. Ability to multitask and work courteously and respectfully with clients. LOCATION Working computer (8GB RAM i5 or above) and noise-canceling headset. Wired fast-speed internet (at least 20 mbps). Clean and quiet place to work so clients can reliably Zoom through scheduled appointments. STARTING RATE Our starting rate is stated herein payments every month. SCHEDULE Full-time job (35 hours per week) Monday – Friday from 9 AM to 5 PM EST (NYC) with 1 hour lunch break in between and with additional hours available during the week and on Saturday mornings as needed. 10 US Holidays and 2 weeks of vacation. ADDITIONAL DETAILS: Great and friendly work environment Job Type: Full-time Schedule: 8 hour shift Language: Spanish (Required) English (Required) Job Types: Full-time New-Grad Permanent Education: High school or equivalent (Preferred) Language: English (Required) Spanish (Required) Education: High school or equivalent (Preferred) Language: English (Required) Spanish (Required) Job Type: Full-time Pay: B/.700.00 per month Work Location: Remote Expected Start Date: 08/08/2025

JOB DETAILS The Position The Marketplace Customer Service Representative position offers an opportunity to manage multiple aspects of marketplace stores from operational tasks to sales strategies. The role involves coordinating with various teams to ensure smooth day-to-day operations managing inventory executing marketing initiatives and contributing to marketplace expansion discussions. Qualifications include basic MS Excel skills a desire for rapid career growth fluency in English and availability for flexible shifts. The ideal candidate should be communicative collaborative and eager to learn through active engagement and asking questions. Self-motivation and a positive attitude are crucial as the role requires initiative-taking and effective teamwork within a low workload interactive environment. Responsibilities Manage multiple marketplace stores from operations (shipping orders review etc.) to sales (marketing campaigns ads etc.). Keeping strong and regular communication with the team leader about the daily operations and marketplace notifications. Oversee day-to-day operations coordinating internal communication between logistics customer service and supply chain teams as well as external communication with partners and customers to solve any operational issues. Manage inventory in own warehouse as well as in marketplaces warehouses e.g. FBA Plan and execute marketing initiatives across different platforms and channels. Participate in discussions about marketplace strategies identifying opportunities to expand product offerings and reach a wider audience. Keep up-to-date with changes in the e-commerce landscape marketplace platform policies and industry best practices. Qualifications Basic knowledge of MS Excel and Google Sheets Channel Advisor is a plus Strong desire to grow their career really fast Fluency in verbal and written English Customer service experience is preferred Excellent time management and documentation skills Availability for 30 - 40 hours a week with flexible shifts (weekends and/or evening) Skills & Requirement The candidate has to be communicative and collaborative Someone who's attentive to the messages and requests Hungry to learn more and more by asking questions Self-Motivation - This quality is essential and takes initiative without constant supervision Positive Attitude COMPANY PROFILE SmartBuyGlasses Optical Group is one of the world’s leading designer eyewear e-retailers with sites in more than 30 countries. With over 200 employees we retail the world’s best eyewear brands including Ray-Ban Tom Ford Gucci and many more. SmartBuyGlasses has a young international entrepreneurial culture promoting fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions operating teams with high degrees of ownership. Who are we? We are the team members of SmartBuyGlasses making something great. We are MoGos. MoGos is an acronym from our parent company Motion Global. We are a truly multifaceted team from the four corners of the globe. Our dynamic personalities are our strength our ambition is what drives us forward and together we are building a company that we can be truly proud of. Our Core Values We believe in the empowerment of the individual. We believe that everyone has the right to be who they want to be achieve their ambitions and live their dreams. We empower our team members by offering unique opportunities to build their skills and accelerate their careers. We give back to the communities where we operate. Most importantly through our buy-one-give-one program we drive positive change globally one glass frame at a time. SMART MOGOs are outcome-driven. We begin with the end in mind but we also know that the journey is just as important. PASSIONATE MOGOs are passionate about what they do. We believe in making a difference and building strong relationships with our peers. ENTREPRENEURIAL MOGOs not only come up with awesome ideas we take ownership of them and push them forward. COLLABORATIVE As MOGOs we know that our team is stronger than the sum of its parts. Together we can achieve the impossible! CARING As MOGOs we care for the people and the planet. What’s in it for you? Performance bonuses Free designer glasses annually Annual/Sick Leaves Career development/learning program Fast-paced dynamic and multicultural work environment Kindly be advised that only candidates who have been shortlisted will be contacted for further proceedings. We encourage you to visit our website for additional job opportunities and career information. wKqJTguluy

How to Apply To be considered for this position you must record a short video in English explaining why you are excited and qualified for this role. You can use a free tool like Loom to create your video. Please describe: Why you're excited about this role Your experience building full stack software (before and after AI tools) A brief walkthrough of something you’ve built using AI tools Please send us a message on Indeed with a link to your video. We will not consider an any applications that don't meet this requirement it helps us find those who are truly interested and motived. Thank you! Flow RMS is changing the game for the manufacturing sales world. Forget slow legacy systems and fragmented spreadsheets. We’re building the AI-powered sales operations platform that finally connects manufacturers sales reps and distributors — automating workflows recovering lost commissions and creating real-time visibility like never before. We’re already growing fast with top firms on board — but we’re only scratching the surface of a massive underserved market. If you want to help lead product in a company that’s not just another SaaS — but a movement to modernize an entire industry — we should talk. The Task in One Sentence Build and maintain secure performant full stack applications using modern coding practices and AI tools — including automated data gathering summarization and feed-based product interfaces. What You’ll Own Build and deploy scalable full stack applications using tools like Base44 v0 or Kiro Write clean secure well-structured code across backend and frontend Set up automated scraping and data pipelines to bring in external info Use LLMs and AI tools to synthesize that data into usable insights posts or reports Work closely with product and design to ship features with real customer value Leverage agentic development tools like Claude Code Cursor or TestSprite with: Agent hooks Agent steering Structured specs MCPs Must-Have Skills 3+ years professional experience as a software engineer (not just AI prompt hacking) Strong full stack coding skills — you’ve shipped production apps end-to-end Comfortable with at least 4 of the following: ▪ JavaScript / TypeScript ▪ Python ▪ SQL (PostgreSQL or similar) ▪ Node.js ▪ React or similar frameworks ▪ REST APIs and webhooks ▪ Git + CI/CD workflows Familiarity with AI-enhanced development using tools like: ▪ Claude Code ▪ Cursor ▪ Kiro ▪ TestSprite / MCP-based frameworks Understanding of security auth flows and performance tradeoffs Proven ability to work independently and own features from spec to deployment Nice to Have Experience deploying apps using Base44 v0 or similar low-code/AI-native platforms Prior startup experience or fast-paced product teams Experience building internal tooling or data aggregation dashboards Familiarity with data summarization scraping or AI-driven reporting Understanding of the manufacturing/distribution space (not required) Why Join Flow RMS? We’re redefining how manufacturers sales reps and distributors operate You’ll build on the frontier of AI-native product development Work directly with a small sharp founder-led team Remote-first but collaborative (we meet in Raleigh occasionally for whiteboarding and strategy) You’ll see your work ship fast and make real impact This is a chance to learn fast contribute from day one and be part of building something big — before everyone else figures out what we’re up to. Job Type: Full-time Pay: B/.49000.00 - B/.64000.00 per year Work Location: Remote

How to Apply To be considered for this position you must record a short video in English explaining why you are excited and qualified for this role. You can use a free tool like Loom to create your video. Please describe: Why you're excited about this role Your experience building full stack software (before and after AI tools) A brief walkthrough of something you’ve built using AI tools Please send us a message on Indeed with a link to your video. We will not consider an any applications that don't meet this requirement it helps us find those who are truly interested and motived. Thank you! Flow RMS is changing the game for the manufacturing sales world. Forget slow legacy systems and fragmented spreadsheets. We’re building the AI-powered sales operations platform that finally connects manufacturers sales reps and distributors — automating workflows recovering lost commissions and creating real-time visibility like never before. We’re already growing fast with top firms on board — but we’re only scratching the surface of a massive underserved market. If you want to help lead product in a company that’s not just another SaaS — but a movement to modernize an entire industry — we should talk. The Task in One Sentence Build and maintain secure performant full stack applications using modern coding practices and AI tools — including automated data gathering summarization and feed-based product interfaces. What You’ll Own Build and deploy scalable full stack applications using tools like Base44 v0 or Kiro Write clean secure well-structured code across backend and frontend Set up automated scraping and data pipelines to bring in external info Use LLMs and AI tools to synthesize that data into usable insights posts or reports Work closely with product and design to ship features with real customer value Leverage agentic development tools like Claude Code Cursor or TestSprite with: Agent hooks Agent steering Structured specs MCPs Must-Have Skills 3+ years professional experience as a software engineer (not just AI prompt hacking) Strong full stack coding skills — you’ve shipped production apps end-to-end Comfortable with at least 4 of the following: ▪ JavaScript / TypeScript ▪ Python ▪ SQL (PostgreSQL or similar) ▪ Node.js ▪ React or similar frameworks ▪ REST APIs and webhooks ▪ Git + CI/CD workflows Familiarity with AI-enhanced development using tools like: ▪ Claude Code ▪ Cursor ▪ Kiro ▪ TestSprite / MCP-based frameworks Understanding of security auth flows and performance tradeoffs Proven ability to work independently and own features from spec to deployment Nice to Have Experience deploying apps using Base44 v0 or similar low-code/AI-native platforms Prior startup experience or fast-paced product teams Experience building internal tooling or data aggregation dashboards Familiarity with data summarization scraping or AI-driven reporting Understanding of the manufacturing/distribution space (not required) Why Join Flow RMS? We’re redefining how manufacturers sales reps and distributors operate You’ll build on the frontier of AI-native product development Work directly with a small sharp founder-led team Remote-first but collaborative (we meet in Raleigh occasionally for whiteboarding and strategy) You’ll see your work ship fast and make real impact This is a chance to learn fast contribute from day one and be part of building something big — before everyone else figures out what we’re up to. Job Type: Full-time Pay: B/.31000.00 - B/.41000.00 per year Work Location: Remote

About TripleTen TripleTen is a service that empowers individuals regardless of their prior experience to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering data science business intelligence analytics and QA engineering in a feasible and accessible way ultimately leading them to thrive in a new career. Our mission is to ensure that every student has the opportunity to successfully master a new profession find their purpose and become a valuable member of the tech industry. TripleTen is a remote first organization mirroring our students who complete our bootcamps in a remote environment Please note that after applying for this position you will be required to complete a test assignment. Successfully completing this assignment will be the first step in the interview process. These positions are based in the LATAM market Please Submit All Resumes In English Our Instructors are the role models for the students studying on our Business Intelligence Analyticsprogram. They mentor students help them with difficult concepts and assignments teach them the skills necessary to be a great BIA professional. They guide students through the program and into their future careers making sure all students get the most out of both regardless of their background. Requirements: 3+ experience in Business analysis/Data Analysis in large-scale data sets creating dashboards reports and presentations with compelling visuals with BI-tools You can explain topics in Excel SQL statistics mathematics data visualization tools in a way that is understandable for students Advanced SQL skills including ability to manipulate complex databases create temporary views and functions Professional user of Tableau or Power-BI (ideally being confident with both) 2+ years of experience working in tech industry - experience with the U.S. market is a plus Availability for full-time collaboration (approximately 40 hours per week) A genuine passion for teaching sharing knowledge and staying up to date with the evolving field of Business Intelligence Analytics Language & Communication: Excellent spoken and written English is required. The role involves leading live sessions engaging with students and delivering clear confident communication. We appreciate it if you have: Teaching or tutoring experience Experience with other BI-tools (Looker QlikView Grafana Streamlit Google Analytics etc..) Programming experience in Python/R Experience with analytics pipelines ETL processes using Python Airflow dbt and/or other similar data integrations/scheduling tools Have your own experience as a student online and the desire to help create the best place in the world to study Business Intelligence Analysis What you will do: As an Instructor you will be a core part of students’ educational process and will: Host regular live Q&A sessions to help students unblock and progress confidently Offer personalized support through 1:1 video calls to answer questions and guide assignments Occasionally respond to student questions via direct messages Lead live lessons on core program topics and industry-relevant skills Share your professional insights and best practices to support the learning community Review student projects and provide feedback based on program standards Write clear actionable feedback to help students improve and meet expectations Support students in text by explaining concepts troubleshooting code and clarifying project or review questions What we can offer you: Fixed monthly compensation: 3+ years of experience: $2500–$3000 1 year of experience: $2000 1.5–2.8 years of experience: $2000–$2500 Fully remote role with a consistent weekly schedule 8-hour workdays five days a week scheduled between 10 AM and 2 AM ET (Monday through Sunday). Your exact working hours will be confirmed during the interview process. Free in-house training to help you grow as a skilled Instructor and role model - including communication style soft skills and student engagement techniques Opportunities to grow your visibility as a public expert in the field Cross-cultural collaboration and the chance to connect with passionate teammates who love what they do We're excited to get to know you and work together ? What to expect from the hiring process: The hiring process includes a check of your technical knowledge and teaching skills - this may happen through a technical assignment or a live (technical) interview. While the usual steps include a screening a technical evaluation and a final conversation the exact order may vary depending on the program. We’ll guide you through each step along the way. Scheduling Priorities: We’re building a new full-time team from the ground up. Schedules will be assigned based on coverage needs in the following order of priority: 1. First hire: Monday–Friday 12 PM – 8 PM ET 2. Second hire: Saturday–Wednesday likely 2 PM – 10 PM or 4 PM – 11 PM ET on weekdays and 2 PM – 10 PM ET on weekends 3. Subsequent hires: Schedules will be based on remaining coverage gaps with some weekday overlap with other team members Location: We are specifically targeting candidates based in Latin America. Applicants residing in the U.S. are not eligible for this position. Disclosures At this time we are unable to offer H1B sponsorship opportunities in the USA. This job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race color religion sex national original age religion disability marital status sexual orientation gender identity/expression protected military/veteran status or any other legally protected factor.

IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE employ over 1500 people across 20+ countries and have revenues in excess of $1.5 billion. BOSS Revolution is a fast-growing digital and retail brand that makes it simple and secure for customers to top up mobile phones with credit and/or data across borders to stay connected with loved ones. Our mission is to make mobile top ups easily and instantly accessible through our retail stores website or mobile applications. We are looking for a bilingual (English/Spanish) Senior Marketing Manager who will lead marketing activities across all channels for the International Mobile Top Up and eGift product categories focusing on customer acquisition and retention across the USA and key international markets. The Senior Marketing Manager will lead the development of digital and retail marketing projects campaign creation and execution budget management and performance analysis. The interview process will be conducted in English. ### Responsibilities: Design and implement marketing campaigns for both the digital and retail channels for International Mobile Top Ups and eGift. Execution and measurement of CRM campaigns which include SMS In App messages and emails. Manage the implementation and analysis of programs that drive new customer acquisition such as Refer a Friend community events social media and more. Lead the design and creative elements for campaigns with designers/agency. Analyze/monitor international mobile top up data and propose action plans to grow the business. Collaborate with product and sales teams to effectively launch and market new or enhanced products. Conduct surveys on a needed basis to understand customer behavior preferences and competition. Track marketing competitive activity on an ongoing basis. Manage relationships with product sales external mobile operators and agencies. Develop presentations demonstrating campaign results business analysis etc. Supervise one marketing specialist. ### Requirements: 5+ years of Digital B2C Marketing experience. Experience in the US & international market. Marketing Degree Bilingual English/Spanish – Fluent in English High energy and desire to work in a results-oriented environment. Excellent project management organization communication and interpersonal skills. Strong digital and creative marketing knowledge and project management skills. Ability to work under tight deadlines. 2 or more years prior experience in money transfer or financial services industry. Working for a mobile carrier is a plus. Please attach CV in English. The interview process will be conducted in English. Only accepting applicants from LATAM.

Service Operations & Ticket Management Act as the central point of contact for global IoT service tickets driving the intake prioritization and completion of all service requests across Microsoft locations. Ensure all service tickets are resolved within the defined tolerances of Microsoft service standards escalating issues as needed to maintain compliance and performance. Collaborate closely with regional technical leads and managers to troubleshoot resolve and prevent recurring service issues. Monitor and manage service tickets using ServiceNow (SNOW) ensuring accurate documentation timely updates and effective resolution workflows. Utilize Smart Building Dashboard tools to assist with initial diagnostics and root cause analysis. Coordinate firmware/software updates and validate telemetry data in partnership with IoT Technical Specialists and suppliers. Independently schedule and lead meetings to resolve service-related issues ensuring all stakeholders are aligned. Process Improvement & Knowledge Management Identify service process deficiencies and lead initiatives to improve workflows reduce resolution times and enhance service quality. Partner with technical teams to develop mitigation plans and author Knowledge Base Articles (KBAs) to support triage and resolution efforts. Proactively identify areas of operational risk and implement mitigation strategies to ensure service continuity. Reporting & Metrics Collect analyze and present service ticket metrics using Power BI and other reporting tools. Collaborate with the Program Coordinator to develop and deliver executive-level presentations that highlight service performance trends and improvement opportunities. Global Standards & Compliance Serve as a subject matter expert on IoT service processes and standards across all Microsoft global locations. Assist in the development communication and enforcement of global service standards to ensure consistency and compliance. Collaborate with regional managers and technical leads to align local practices with global objectives. Cross-Functional Collaboration Work closely with global and regional teams to implement service processes and ensure alignment with Microsoft’s operational goals. Partner with contractors suppliers and integrators to improve service delivery and ensure adherence to Microsoft standards. Maintain strong communication channels between global and regional teams to foster collaboration and knowledge sharing. Qualifications Bachelor’s degree in Information Technology Computer Science Engineering or a related field. Proven experience in IoT service coordination or technical support roles. Proficiency in ServiceNow (SNOW) and Smart Building Dashboard tools. Strong troubleshooting skills and experience with firmware/software updates and telemetry validation. Excellent communication and stakeholder engagement skills. Ability to work independently and lead cross-functional initiatives. Experience creating and presenting reports using Power BI. Strong organizational skills and attention to detail. Preferred: Experience working in a global enterprise environment. Familiarity with IoT systems smart building technologies and service process frameworks. Experience developing and maintaining knowledge base content and service documentation. Salary Range $59812.00 - $94440.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross) it does not include other forms of compensation which may or may not apply to this specific position namely performance-based bonuses benefits-related payments or other general incentives - none of which are guaranteed may be subject to specific eligibility requirements and are wholly within the discretion of Astreya to remit. Further the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective documented work-related considerations like education experience certifications licenses preferred qualifications among other factors. Astreya offers comprehensive benefits to all Regular Full-Time Employees including: Medical provided through Cigna (PPO HSA EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life Accidental Life Supplemental Life Insurance Short Term & Long Term Disability Critical Illness Critical Hospital and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date capped) Paid Time Off (accrued and prorated maximum of 120 hours annually) Paid Holidays Any other statutory leaves paid time or other fringe benefits required under state and federal law

About AlphaPoint: AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide. Through its secure scalable and customizable white-label digital asset trading platform AlphaPoint has enabled over 150 customers in 35 countries to launch and operate digital asset markets as well as digitize assets. AlphaPoint and its award-winning blockchain technology have helped startups and institutions discover and execute their blockchain strategies since 2013. AlphaPoint is seeking a talented Senior QA Automation Engineer - Backend and Frontend who will perform automation testing. This role plays a vital part in delivering high-quality and highly efficient software web and mobile applications to customers and users. 100% Remote Opportunity for LATAM Region Talent Job Description: As a Senior QA Automation Engineer you will be part of a group of colleagues who ensure the software quality for all the product releases making good use of your mentorship and guidance to achieve important goals with team effort. Ensure the quality and reliability of software applications through automated testing. They design develop and execute automated test scripts to identify defects and improve the overall testing process. This role requires strong programming skills a thorough understanding of automation testing tools and frameworks and the ability to collaborate effectively with development teams. Responsibilities: Web & Mobile Testing techniques: Smoke Exploratory Integrated Functional UX/UI and Regression. Create and track defects errors bugs and improvement tasks for fixing changes/glitches in the applications. Responsible for automated testing of our front end backend and mobile apps Identify record track and report on defects found Automate API testing workflows and integrate them into CI/CD pipelines Troubleshoot and resolve automation test failures in the pipelines Work with the development team to correct bugs and errors Create tools and automation to profile performance and application efficiency Provide Code Reviews for development efforts Must be fluent in English (C1/C2) Basic requirements: At least 5 years in this role being comfortable working with multiple Test Automation Practices and Design Patterns. Experience Automating API Tests with C# built-in Http Client and WebSockets Client libraries Comfortable automating positive/negative/fuzzy test scenarios. Experience collaborating on the test source code using Version Control tools such as Git. Understanding of MSTest or Selenium Frameworks and how to share test results to 3rd Party systems (with exposed APIs) such as Xray/Zephyr Extensive Experience debugging frontend and backend code. Work Closely with TechOps to improve GitLab CI/CD Pipelines Experience with Shell Scripting Experience writing E2E tests for React Native Apps (Mobile & Web) Knowledge of Performance Testing principles and objectives to develop and conduct top quality tests. Knowledge and experience with Load and Stress Testing (Envs. Tools etc.) Preferred: Prior experience working at a financial institution and/or Cryptocurrency Industry JMeter K6 or other load-testing tools and experience. Passionate and knowledgeable about the blockchain and Crypto space Here are some of the benefits of working at AlphaPoint: Competitive salary Paid Time Off Computer equipment and workplace furniture to suit your needs Great colleagues and an inspiring startup environment with colleagues internationally SgtKH2HgrI