Job Title | Location | Description | Last Seen & URL |
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Customer Support Specialist - Fully Remote - Work from anywhere - 6 Month Fixed Term Contract
omnipresent |
Romania-Remote
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Who we are Omnipresent is a global employment platform that enables organisations to compliantly hire onboard pay and manage their employees and contractors worldwide. With our team of global HR legal payroll and benefits experts we offer premium Employer of Record services in over 150 countries which includes legal support and streamlined employee onboarding and offboarding. Our services ensure compliance with tax obligations and local labor laws timely and accurate payroll and competitive global benefits including pensions health insurance and family leave to ensure a great experience for both the employer and employee. We enable our clients to be able to employ anyone anywhere any way.Why? With so many companies transitioning to remote work what we offer is more relevant than ever. We need great people who can hit the ground running and provide great front line support to our customers. What? You'll be joining a well-oiled machine and serving as the first point of contact for inbound conversations. You'll assist where you can and escalate tickets to subject matter experts (SMEs) when needed. We have a lot of customers and customer employees that require a great customer journey of which Support is key to delivering. Who? You have an incredible drive are task oriented and are naturally curious and independent in your work. You have the drive and will to own the support queue and engage in delivering great support to our customers by thriving to drive one touch resolution. You are empathetic and thrive in a fast paced environment The detail About Omnipresent Remote work is one of the great equalisers of our time allowing people to secure employment opportunities from companies around the world no matter where they were born or where they live. Yet at a time when remote work is exploding most companies are finding it too complex costly and time consuming to employ workers internationally. At Omnipresent we’re cutting this complexity and providing our clients and their remote workers with a simplified cost effective and legally compliant employment experience. With a network of legal entities across the world coupled with an automation-focused tech platform we’re building the premier global employment-as-a-service offering on the market. Your role The Support Specialist will be our front line inbound support for our customers. In addition to all the usual stuff a front line support rep does in a SaaS startup you will be: Providing first-level support to customers via email and chat within the Central Standard Time zone (9-5 CST) Working independently on first-level issues. Triaging customer enquiries. Differentiate between the issues that can be solved with help of existing documentation or with routing questions to internal and external SMEs and issues that require complex researching and multiple SMEs assistance. Recognise issues demanding urgent action and escalate them to support leadership immediately. For issues where documentation isn’t readily available as a first line get assistance from the wider support team. If proceeding with the issue is straightforward resolve the issue. Where more complex investigation or multiple SMEs assistance is requiredpromptly hand the ticket off to a more senior support representative. Document customer service interactions in the ticket management system. Adhere to the defined SLA’s on first response timings. Adhere to the best effective business communication practices internal communication style guidelines and provide precise correct and timely responses with a human touch. Adhere to the company security and data protection practices. Documenting and updating processes when required. You’ve done some of these things… Delivered tasks and worked on projects of a limited scope in collaboration with more senior team members. Focuses on learning existing tools resources and processes. Followed standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Built stable working relationships internally. Delicately navigated customer objections and demands Used judgment discretion and resources to solve a variety of problems of limited scope and complexity Sought guidance from supervisor and more senior peers as needed when determining appropriate courses of action Supported customers via chat email or even phone. Demonstrated strong written communication skills in English (an additional language is a plus) Demonstrated compassion and patience. Worked in or closely with an HR team. What's in it for you? Shared ownership: Being a part of our journey means you'll own a piece of Omnipresent. Flexible working: Work from anywhere in the world! We are genuinely as flexible as the work allows. Development: Training coaching and an environment that promotes career ambition and progression. Work environment: We are fully remote allowing you to work from wherever you live in a flexible manner. Wellbeing: Mental health and wellbeing support and services through Plumm Home office setup: We will provide you with the equipment you need to work from home: laptop monitor and we will also cover your internet costs. Additional benefits: We offer additional benefits that vary from region to region such as medical life insurance pension/retirement funds and more! We believe remote working is a great equalizer and we practice what we preach. Inclusivity is fundamental to our mission and we are committed to conscious inclusion. We believe in the potential of everyone regardless of race religion or belief ethnic origin different physical ability family structure socio-economics age nationality or citizenship marital domestic or civil partnership status sexual orientation or gender identity. #LI-Remote
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11 hour(s) ago
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Expert Rater - German
welocalize |
Spain / Germany / Remote - Europe / Ireland / Greece / Romania / Italy
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Overview Are you detail-oriented and curious about technology? We are currently looking for a German-Expert Rater to join our strong pool of talent supporting a fast-growing program aimed at raising the standard of digital advertising quality. In this role you'll help support projects that teach AI to see hear and understand the world—on your schedule. As a German-Expert Rater you will review and assess online ads to improve their relevance and usefulness. Your feedback helps train AI systems to deliver better ad experiences while maintaining clear standards for quality and accuracy. What you will do: - Evaluate digital ads in German and help set the standard for quality in AI training. - Solve language-based challenges and ensure solutions align with guidelines. - Collaborate with global teams to improve AI and drive innovation experiences. Requirements: - Native-level German and strong English skills. - Living in Spain with legal work authorization. - Tech-savvy independent and ready to work online with reliable internet. While we are prioritizing candidates based in Spain we may consider profiles based in other approved locations such as United Kingdom Greece Ireland Italy Romania or Germany. Note: Please do not use VPNs or IP-masking tools during the recruitment process. Our security system requires accurate regional verification. ➡ ➡ Why join Welo Data? ✨ Limitless Flexibility: Work on projects that fit your schedule while collaborating with a global leader in AI data services and localization. 🌱 Limitless Growth: Apply your skills access diverse content types develop through structured learning and explore career paths that can lead to permanent roles. 🌍 Limitless Support: Be part of a global community with real-time assistance from our Community Experience team. How to Apply? Apply now by answering a few quick questions to join our database and become part of our growing community. We can’t wait to meet you! About Welo Data Welo Data part of Welocalize is a global AI data company with 500000+ contributors delivering high-quality ethical data to train the world’s most advanced AI systems. We’re building smarter more human AI with a diverse community in 100+ countries. At Welo Data Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution offering limitless opportunities for our global community to grow contribute and work on their terms.
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2 day(s) ago
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Expert Rater - Dutch
welocalize |
Spain / Greece / Romania / Italy / Remote - Europe / Ireland
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Overview Are you detail-oriented and curious about technology? We are currently looking for a Dutch-Expert Rater to join our strong pool of talent supporting a fast-growing program aimed at raising the standard of digital advertising quality. In this role you'll help support projects that teach AI to see hear and understand the world—on your schedule. As a Dutch-Expert Rater you will review and assess online ads to improve their relevance and usefulness. Your feedback helps train AI systems to deliver better ad experiences while maintaining clear standards for quality and accuracy. What you will do: - Evaluate digital ads in Dutch and help set the standard for quality in AI training. - Solve language-based challenges and ensure solutions align with guidelines. - Collaborate with global teams to improve AI and drive innovation experiences. Requirements: - Native-level Dutch and strong English skills. - Living in Spain with legal work authorization. - Tech-savvy independent and ready to work online with reliable internet. While we are prioritizing candidates based in Spain we may consider profiles based in other approved locations such as United Kingdom Greece Ireland Italy or Romania. Note: Please do not use VPNs or IP-masking tools during the recruitment process. Our security system requires accurate regional verification. ➡ ➡ Why join Welo Data? ✨ Limitless Flexibility: Work on projects that fit your schedule while collaborating with a global leader in AI data services and localization. 🌱 Limitless Growth: Apply your skills access diverse content types develop through structured learning and explore career paths that can lead to permanent roles. 🌍 Limitless Support: Be part of a global community with real-time assistance from our Community Experience team. How to Apply? Apply now by answering a few quick questions to join our database and become part of our growing community. We can’t wait to meet you! About Welo Data Welo Data part of Welocalize is a global AI data company with 500000+ contributors delivering high-quality ethical data to train the world’s most advanced AI systems. We’re building smarter more human AI with a diverse community in 100+ countries. At Welo Data Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution offering limitless opportunities for our global community to grow contribute and work on their terms.
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2 day(s) ago
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Executive Assistant
siennacharles |
Romania, Bucharest (Remote)
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Position: Executive AssistantLocation: Remote (Work-from-home setup required)Working Hours: Primarily aligned with US Eastern Time business hoursCompany: Sienna Charles About Sienna Charles Sienna Charles is a premier luxury lifestyle company celebrated for curating bespoke experiences and delivering unparalleled service to our elite clientele. Recognized in prestigious publications such as Forbes we are dedicated to setting new standards of excellence innovation and personalized attention within the luxury market. Our mission is to craft memorable seamless experiences that embody sophistication exclusivity and meticulous detail—hallmarks of our brand. Role Overview We are seeking a highly organized proactive and discreet Executive Assistant to support our CEO. This pivotal role involves managing a dynamic schedule facilitating effective communication coordinating projects and maintaining a polished social media presence—all while embodying the high standards of our luxury brand. The ideal candidate will be resourceful adaptable and thrive in a fast-paced remote environment ensuring flawless execution of daily operations and executive priorities. Key Responsibilities Calendar Ownership & Management:Take full ownership of the CEO’s calendar scheduling rescheduling and prioritizing appointments and meetings to optimize time and productivity. Administrative & Correspondence Support:Manage emails and correspondence and handle confidential information with utmost discretion. Draft review and send communications on behalf of the CEO as needed. Research and Preparation: Conduct research and gather information to support decision-making ensuring that all necessary materials and insights are organized and readily available for review. Meeting Preparation & Follow-up:Prepare agendas gather necessary materials and take minutes during meetings. Follow up on action items and ensure deadlines are met Correspondence & Communication: Draft send and manage emails including thank-you notes client communications and follow-up messages while ensuring professional and timely exchanges. Social Media & Personal Assistance:Schedule and post on the CEO’s personal social media accounts. Perform basic photo editing to align with brand standards. Support personal tasks as needed. Document & File Organization: Maintain and organize all digital files documents and assets in Dropbox or other platforms ensuring easy access and proper categorization for quick retrieval. Project & Event Coordination:Support or manage special projects company events or initiatives to ensure seamless execution. Liaison & Stakeholder Management:Act as a point of contact between the CEO and internal teams clients partners and external vendors maintaining professionalism and confidentiality. Proactive Problem-Solving & Anticipation of Needs:Proactively identify potential issues or needs and resolve or escalate them efficiently ensuring the CEO’s focus remains on strategic priorities. Support During Calls & Email Communication: In the CEO calls when necessary take notes and assist in drafting and sending follow-up emails to clients trip teams or other stakeholders ensuring clear and professional communication. General Office & Administrative Tasks:Maintain and update all relevant databases project management tools and systems. Keep all tasks organized and prioritized. Persona Fit & Attributes The right candidate will embody the following qualities: Discretion & Confidentiality:Trusted to handle sensitive information with integrity and professionalism. Relatable & Engaging Personality:Enjoys working with others and has excellent interpersonal skills Exceptional Attention to Detail:Obsessed with accuracy and quality in every task. Efficient & Prioritized:Skilled at managing multiple priorities with a strong sense of urgency. Proactive & Ownership-Oriented:Takes initiative to improve processes and anticipates needs before they arise. Technologically Proficient:Quick learner of new systems and adept with common tools like MS Office social media platforms and CRM systems. Resilient & Flexible:Adaptable to a fast-changing environment able to work calmly under pressure. Requirements 3-5 years supporting senior executives preferably in luxury or high-pressure environments. Proven experience as an executive or personal assistant supporting high-level executives. Strong organizational skills with a focus on confidentiality. Ability to handle on-demand requests including some weekends. Technological aptitude and proficiency with relevant tools. Excellent communication skills—written and verbal. Preferred - certifications in administration or related fields. Why Join Sienna Charles? At Sienna Charles you’ll enjoy a fast-paced engaging remote workplace that values continuous learning and improvement. Our small close-knit team offers the opportunity to work directly with leadership and make a meaningful impact. We uphold the highest standards of attention to detail efficiency and discretion—if you excel in such an environment we want to hear from you.
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4 day(s) ago
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Chief Operations Officer - Romania
siennacharles |
Romania (Remote)
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Position: Chief Operations Officer (COO)Location: Remote (Work-from-home setup required)Working Hours: Predominantly US business hours (Eastern Time)Company: Sienna Charles About Sienna Charles:Sienna Charles is the premier luxury lifestyle company renowned for curating bespoke experiences and delivering unmatched service to our elite clientele. Featured in prestigious publications such as Forbes we are committed to setting new standards of excellence innovation and personalized attention in the luxury market. Our mission is to create memorable seamless experiences that reflect the sophistication and exclusivity of our brand. Role Overview:As the Chief Operations Officer (COO) you will be a key member of the executive leadership team responsible for translating our strategic vision into operational reality. You will oversee all aspects of daily operations ensuring that every touchpoint aligned with our brand promises delivers exceptional service and operational efficiency. This role demands a proactive strategic thinker with a passion for high-end service exceptional leadership skills and the ability to manage a remote team in a fast-paced luxury environment. Key Responsibilities: Strategic Operations Management: Develop implement and refine operational strategies to support the company’s growth and long-term vision. Ensure that operational goals are aligned with overall business objectives. Customer Experience Excellence: Lead initiatives to elevate the customer service experience ensuring consistency personalization and surpassing client expectations. Act as a champion for client satisfaction and loyalty across all departments. Team Leadership & Development: Build lead and inspire a high-performing remote team of customer service professionals operations staff and other key personnel. Foster a culture of excellence accountability and continuous learning. Streamline workflows: Implement advanced operational systems automation tools and digital platforms to optimize daily processes reduce manual tasks and improve overall efficiency. This includes adopting CRM solutions project management tools and communication platforms that facilitate seamless remote collaboration. Process Optimization & Innovation: Streamline workflows adopt best practices and leverage technology to improve operational efficiency. Drive innovation in service delivery and operational processes to maintain a competitive edge in the luxury market. Drive operational innovation: Lead initiatives to reimagine traditional service models through technological enhancements such as virtual concierge services AI-powered chatbots or mobile apps that enhance client engagement and streamline service delivery. Maintain a competitive edge: Regularly evaluate new tools and technological trends in the luxury and high-end service sectors to ensure the organization remains innovative agile and differentiated in a crowded marketplace. Leverage cutting-edge technology: Utilize data analytics AI and other emerging technologies to gain insights into customer preferences operational bottlenecks and service opportunities. Use this data to personalize experiences and anticipate client needs proactively. Financial Oversight: Manage budgets resource allocation and financial planning to ensure operational sustainability and profitability. Collaborate with finance teams to analyze costs optimize expenditures and improve financial performance. Quality Control & Compliance: Establish and monitor quality standards compliance protocols and risk management procedures to uphold brand integrity and legal standards. Adopt best practices: Continuously research and integrate industry-leading practices and technological innovations to stay ahead of competitors. Establish standardized procedures and quality benchmarks that uphold the highest standards of luxury service delivery. Vendor & Partner Relations: Cultivate strong relationships with vendors partners and service providers to ensure reliable high-quality offerings that meet brand standards. Data-Driven Decision Making: Utilize analytics and KPIs to monitor operational performance identify areas for improvement and implement strategic solutions. Provide regular reports to the executive team. Cross-Functional Collaboration: Work closely with marketing sales product development and other departments to ensure a seamless integrated approach to delivering luxury experiences. Training and adoption: Ensure team members are well-trained on new technologies and processes fostering a culture of continuous improvement and technological literacy. Foster a fast-paced agile environment: Promote a culture of adaptability quick decision-making and continuous improvement. Encourage teams to embrace change experiment with new ideas and iterate rapidly to meet evolving client expectations and business needs. Qualifications: (Preferred) Bachelor's or Master's degree in business administration marketing or a related field. Minimum of 10+ years of professional experience including at least 5-7 years in senior leadership roles such as Director VP or equivalent. Proven success in senior operations leadership roles ideally within luxury hospitality concierge or high-end service sectors. Extensive experience managing remote teams and implementing effective communication and collaboration strategies. Strong strategic and analytical skills with a track record of translating vision into actionable plans. Exceptional leadership qualities with a demonstrated ability to motivate develop and retain top talent. Excellent interpersonal and communication skills capable of engaging high-net-worth clients and internal stakeholders at all levels. Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail. Advanced understanding of operational systems CRM customer service platforms and technological tools relevant to luxury services. Prior experience in luxury hospitality or high-end service sectors is highly advantageous. Why Join Us:At Sienna Charles you will be part of a dedicated innovative team committed to redefining luxury lifestyle experiences. We offer a flexible work-from-home environment that empowers you to lead impactful initiatives and shape the future of our company. Join us and make a tangible difference in the lives of our elite clientele while advancing your career in a dynamic prestigious organization.
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4 day(s) ago
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Senior WordPress Developer
caseproof |
Romania (Remote)
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Caseproof is a company that specializes in creating innovative WordPress plugins and services tailored for online businesses. Our products are designed to streamline and automate marketing efforts and payment systems empowering businesses to elevate their operations and reach new heights of success. By integrating seamlessly with WordPress our solutions enable entrepreneurs to enhance their online presence and efficiency. We want all of our users to succeed by continuing to offer innovative ways of solving their problems. Whether it's new add-ons or unit tests improving existing features or fixing bugs it all helps. We hope you'll join our remote team. Position Summary We're seeking a talented PHPDeveloper with expertise in React and WordPress to join our dynamic team. You'll play a key role in developing and maintaining a wide range of web applications and websites with a particular emphasis on leveraging the power of WordPress and its block editor (Gutenberg). Responsibilities Development: Design develop and maintain robust web applications and websites using PHP React and WordPress. WordPress Expertise: Extend and customize WordPress functionality including custom theme and plugin development. Block Editor (Gutenberg) Mastery: Create custom blocks and utilize the block editor's capabilities to build dynamic engaging content layouts. API Integration: Integrate with third-party APIs and services to enhance functionality. Problem Solving: Troubleshoot and resolve technical issues. Collaboration: Work collaboratively with designers project managers and other developers. Help in managing the software development making new product releases and communicating the information to our customers. Help lead the development and ensure high quality outputs Help design team with the technical solution Help with code reviews and enforce coding standards Closely oversee the performance of critical tasksWork with project leads to keep projects on scope on time and within budget Qualifications Proven Experience: Experience in full stack web development with a focus on PHP. React Skills: Demonstrated proficiency in React for building modern interactive user interfaces. WordPress Expertise: In-depth knowledge of WordPress core themes plugins and the block editor. 5+ years of experience developing WordPress. Front-End Fundamentals: Strong HTML CSS and JavaScript skills. Version Control: Experience with Git or similar version control systems. Bonus: Experience with RESTful APIs cloud platforms (AWS Azure etc.) and DevOps practices. Double Bonus: Experience using MemberMouse or AccessAlly What we offer: Working for a fast-growing bootstrapped company is a rare opportunity one we consider a lifestyle choice rather than a job choice. Our positions are challenging but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. Competitive Salary. Flexible Schedule – Work from your home. We encourage employees to take the time they need for vacation to stay healthy and to spend time with friends and family. We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning. We give you the opportunity to solve challenging and meaningful problems that makes a difference. Laptop at your five year anniversary. We cover all costs of company travel (including our annual all-company retreat and mini-team meetups). Ability to work with some of the best people in the business through frequent if not daily interactions. And in case you were wondering: no politics no b.s. and no jerks. Inclusion Statement: At MemberPress we strive to have the broadest possible view of diversity going beyond visible differences to include the background experiences skills and perspectives that make each person unique. MemberPress is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or any other basis protected by federal state or local law.
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4 day(s) ago
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Software Architect
iipay |
Romania (Remote)
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Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you innovative? Are you looking to take your career to the next level by driving success through our values of Respect Integrity Teamwork Accountability Diversity and Community? Do you have a strong work ethic global mindset and the desire to help build a great team and culture? iiPay is an award winning high growth innovative company based in US Mexico Europe and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services. iiPay is looking for an Architect who wants to be part of this rapidly expanding business! We are looking for someone with experience in technical leadership and the expertise to architect design and develop new systems and to extend the capabilities of our current platform. All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations our team members are welcome to work remotely on a hybrid basis or fully office based as they wish. Role Overview As part of the Product Development Team the role involves working closely with stakeholders across iiPay to ensure the technical requirements are understood and everyone is aligned for an accurate and timely delivery of technical solutions. The Senior Software Engineer will be key to the detailed design and coding of software solutions that can deliver significant positive impact to iiPay business processes and payroll service delivery. Core Responsibilities: Finding pragmatic technical and process solution among all possible options to solve the business requirements. Deliver solutions quickly and iterate on them. Demonstrate a full understanding of the requirements and articulate clearly to key stakeholders how they impact the design of the iiPay solution. Providing technical designs to which the solution is developed and delivered. Breaking down the features phases and technical requirements to feed sprint planning. Key objectives of the role The successful candidate requires minimum 4 years’ experience of the software development process and the ability to demonstrate a proven track record in the following areas: Broad development skills with the ability/willingness to work across codebases – Primarily C# and the Microsoft .Net technologies with Typescript/Angular for the user interfaces. Java is also an advantage for backend processing systems. Thorough understanding of key cloud application technologies and techniques - Authentication session management and encryption and how they relate to the creation of secure solutions. Understanding of HTTP protocol and how it relates to RESTful API services. Knowledge of related supporting software / infrastructure such as web servers (e.g. IIS Apache) Identity Providers SQL & NoSQL databases (e.g. SQL Server / MongoDB). Ability to produce readable well engineered code. Understanding of separations of concern in software using multi-tier strategies. Good delegation time management and problem-solving abilities. Demonstrated ability to collaborate with product development QA and internal users. Client-focused Understand the need for intuitiveness simplicity and ease-of-use. Continuously looking for innovative web-based solutions to solve problems. Continuous Learner. What we are looking for in you On the job experience and the ability to demonstrate your aptitude is the most important factor for this role. The successful applicant will have experience of delivering secure cloud applications. Experience in payroll financial or human capital management would be an advantage. They should have the ability to become a systems expert and have experience of managing and prioritising workloads. Be analytical and an excellent problem solver. For you to be assertive decisive with the ability to work under pressure in an extremely fast paced environment. Be willing to support and mentor junior developers to help build their skills and make them more effective team members. High level of spoken and written English essential - B2 or higher CEFR. Highly motivated and driven professional with excellent communication skills and a track record of delivering complex software systems. What we can offer you Here at iiPay we believe that a choice of working location enables our team members to maximise effectiveness and productivity. You decide whether you work from your own home or the local office where available. As well as offering you the opportunity to be innovative and ambitious iiPay believe in offering a competitive salary generous benefit package which includes Private Medical Cover Continuous development and financial assistance for education and professional memberships and your birthday off! iiPay is an equal opportunity employer that does not tolerate discrimination on any basis. We actively encourage applications from diverse backgrounds perspectives and skills. We are committed to providing an environment of inclusiveness and respect where everyone can excel.
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4 day(s) ago
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Java Developer
iipay |
Romania, Romania (Remote)
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Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you an innovative and experienced developer? Are you looking to take your career to the next level with your expert knowledge and experience and drive success through our values of Respect Integrity Teamwork Accountability Diversity and Community? Do you have a strong work ethic global mindset and the desire to help build a great culture? iiPay winners of the Global Payroll Supplier of the Year award 2020 is a high growth innovative company based in US Europe and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market leading global payroll management system delivering a unique client experience and value-added services. iiPay has a unique opportunity for a highly experienced and motivated Developer who wants to be part of this rapidly expanding business providing expertise to develop new systems and to extend the capabilities of our current platforms to our goal of ‘Paying the Planet’. All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations our team members are welcome to work: remotely on a hybrid basis or fully office based as they wish. Role overview Our highly motivated and engaged team members are at the heart of our success! The successful candidate will be responsible for developing and maintaining the systems used by our payment teams to ensure accurate and timely delivery of our service. They will be required to work across the technology stack therefore a solid grasp of back-end processing and reporting security fundamentals as they relate to web-based applications data transformation and exchange as well as web-based user interface will all be essential. The systems to be developed and supported cover the entire operational lifecycle therefore the successful candidate will be dealing with everything from initial data exchange and loading through processing and reporting and finally the production of reports. Across this process workflow elements are to be provided and status update messages exchanged with external systems. They will be expected to liaise closely with the business analysis team internal payment teams as well as our external partners. Key Objectives and Responsibilities The successful candidate requires experience skills and a proven track record in the following areas: Demonstrated ability to perform at an elevated level in a high-growth fast-paced and technical environment Producing design specifications from analysis documents Identify and analyze user requirements Prioritize assign and execute tasks throughout the software development life cycle Design implement and maintain Java applications Conduct software analysis testing and debugging Write well-designed efficient code Review test and debug your code Design database architecture (as needed) Improve operational efficiency for users through technology Schedule product releases with internal teams Document design and development phases Ensure our applications are secure and up-to-date Participate in software and architectural development activities Ability to transform requirements into design and usable code Recommend changes to improve established Java application processes What we are looking for in you Experience of the whole software development process Experience of Amazon Web Services or the Microsoft Azure platform A solid grasp of source control techniques An understanding of database technologies i.e. data modelling and SQL Ability to produce readable well engineered code Use of Java Generics Understanding unit testing strategies Understanding of separations of concern in software using multi-tier strategies Work experience as a Java Developer or similar role Relational Databases SQL and ORM Experience designing building and testing Java applications for web-based systems In-depth knowledge of popular Java frameworks like J2EE JSF and Spring MVC Experience with Object-Oriented Analysis and Design (OOD) Good delegation and time management skills Problem-solving abilities Strong communications skills Demonstrated ability to collaborate with product development QA and internal users Is extremely client-focused and understands the need for intuitive and user-focused applications – focus on simplicity and ease-of-use Continuously looking for innovative web-based solutions to solve problems Continuous Learner BSc in Computer Science Mathematics Information Systems Software Engineering or relevant field The successful applicant will ideally have experience in payroll financial or human capital management software development. They should have the ability to become a systems expert and have experience of managing and prioritising workloads. They should have strong analytical and problem-solving skills excellent communication abilities both verbal and written and possess a keen attention to detail. They will be required to work in a global environment with clients that have an expectation of service excellence. What we can offer you As well as offering you the opportunity to be innovative and ambitious iiPay believe in offering a competitive salary generous benefit package which includes Private Medical Cover Continuous development and financial assistance for education and professional memberships and your birthday off! iiPay is an equal opportunity employer that does not tolerate discrimination on any basis. We actively encourage applications from diverse backgrounds perspectives and skills. We are committed to providing an environment of inclusiveness and respect where everyone can excel. Please be aware that this role cannot be offered on a Contract basis and is offered only on a permanent full-time basis
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4 day(s) ago
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UK Payroll Associate
iipay |
Romania (Remote)
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Are you looking for an exciting opportunity to accelerate your career and join a highly successful global business? Are you looking to take your career to the next level by driving success through our values of Respect Integrity Teamwork Accountability Diversity and Community? Do you have a strong work ethic global mindset and the desire to help build a great culture? iiPay is an award winning high growth innovative company based in US Mexico Europe and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services. iiPay has a unique opportunity for a highly experienced and motivated UK Payroll Associate who wants to working closely with a variety of clients to professionally deliver a quality UK payroll service to help drive to our goal of ‘Paying the Planet’. All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations our team members are welcome to work remotely on a hybrid basis or fully office based as they wish. Role Overview Our highly motivated and engaged team members are at the heart of our success! This role requires owning and delivering the UK payrolls for a range of international clients. Working closely with a variety of clients to professionally deliver a quality UK payroll service. Key objectives of the role The successful candidate requires minimum 2 years of UK Payroll experience and the ability to demonstrate a proven track record in the following areas: Payroll delivery and service level management Delivering accurate and compliant UK payroll processing for a group of assigned clients and payrolls co-ordinating the client’s requirements and managing the process. Scheduling and time management Managing and delivering client payrolls against the agreed schedule - communicating directly with clients to meet or exceed the client deadlines and expectations. Escalating issues within the client and iiPay teams to meet and exceed agreed service level agreement. Operational excellence Individually and as a team member strive to improve the systems processes and payroll delivery environment to maximise the efficiency and accuracy of our client contracts. iiPay team members must be focused on maintaining a high customer satisfaction rating. Communication Managing and maintaining clear and informative communications to clients implementation team and client account managers. Country legislation knowledge Take responsibility for being the primary operations contact point for the UK developing and maintaining detailed knowledge of the statutory processes and legislative deadlines. Working closely with the implementations team to take-on new payrolls and clients. Project delivery Owning or contributing to specific company projects such as improving and/or changing systems processes or functions within the business. Escalation and problem resolution Owning managing and resolving client escalations seeking help and advice where needed. Working with the payroll provider management team to enhance and develop the processes and outcomes for our partner network. What are we looking for in you? · Has worked in a multi-client payroll environment managing a diverse range of payrolls and client relationships. · Proven track record of delivering UK payrolls whilst adhering to strict service level agreements. Competent with all UK complexities including different terms and conditions and treatment of elements. · Experience of different pension schemes salary sacrifice schemes and auto enrolment. · To be fully compliant with all UK legislation statutory monthly and yearly requirements · Is experienced in working with international clients both small and large (FTSE & Fortune 500) and has the ability to communicate clearly and gain trust with your client contacts. · Is a highly motivated and driven professional with excellent communication skills and a track record of delivering high levels of customer satisfaction. · Experience of working within a regulated (ISAE 3402 / SSAE 16) service delivery environment. · Is a highly motivated and driven professional with excellent communication skills and a track record of delivering high levels of customer satisfaction. · Extremely organised and takes pride in standards of work. · Experience of working within a regulated (ISAE 3402 / SSAE 16) service delivery environment. · Can demonstrate the ability to interact effectively with iiPay’s clients and be assertive · Has intermediate to high Excel skills and is capable of effectively and efficiently manipulating data within an Excel workbook. What we can offer you? Here at iiPay we believe that a choice of working location enables our team members to maximise effectiveness and productivity. You decide whether you work from your own home or the local office where available. As well as offering you the opportunity to be innovative and ambitious iiPay believe in offering a competitive salary generous benefit package which includes Cafeteria package Private Medical Cover Continuous development and financial assistance for education and professional memberships and your birthday off! iiPay is an equal opportunity employer that does not tolerate discrimination on any basis. We actively encourage applications from diverse backgrounds perspectives and skills. We are committed to providing an environment of inclusiveness and respect where everyone can excel.
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4 day(s) ago
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Implementation Consultant
iipay |
Romania, Romania (Remote)
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Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you an innovative and experienced Implementation Consultant? Are you looking to take your career to the next level by driving success through our values of Respect Integrity Teamwork Accountability Diversity and Community? Do you have a strong work ethic global mindset and the desire to help build a great culture? iiPay winners of the Global Payroll Supplier of the Year award 2020 is a high growth innovative company based in US Europe and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market leading global payroll management system delivering a unique client experience and value-added services. iiPay has a unique opportunity for a highly experienced and motivated Implementation Consultant who wants to be part of this rapidly expanding business understanding the client’s requirements to develop their international payrolls to help drive to our goal of ‘Paying the Planet’. All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations our team members are welcome to work: remotely on a hybrid basis or fully office based as they wish. Role Overview Our highly motivated and engaged team members are at the heart of our success! This role requires working alongside the project management team to configure and deliver international payroll implementations for our global client base. The role also involves working closely with every department within iiPay to ensure the technical requirements are understood and everyone is aligned for an accurate and timely delivery. The Implementation Consultant may also be required to liaise with our third-party local payroll partners to ensure they are equipped to support us once the implementation passes to live payroll processing. Key objectives of the role The successful candidate requires minimum 2 years of implementation experience and the ability to demonstrate a proven track record in the following areas: Project Set-up – working with the internal project team clients and our local country payroll partners to organise and run kick off meetings create project plans and deliver implementation packs. Client and Project Management – Support project review calls (internal and external) co-ordinating and delivering on the project streams. Manage any changes to the scope of work and delivery schedule Payroll Process – Define and set-up the agreed client payroll processes establishing all of the payroll and data needs. Local Registration Management – Work with the local country payroll partners to conclude all local registration processes for the client. Payment and Banking Process Definition – Work with the iiPay treasury team the payroll partner and client to agree and set-up all payment and banking processes System set-up and parallel payroll process – define agree and configure all interfaces reports and systems configurations to successfully deliver the parallel payroll processes Go-live transition – work with the iiPay operations team and client account manager to transition the payroll at go live to the operations team. Sign-off and documentation – Work with the client to sign-off the project and document all of the client specific needs and processes. What are we looking for in you? Ability to demonstrable data coordination skills Strong communication skills with the ability to manage time critical tasks and to assign responsibilities to third party organisations Experience of using or managing payroll processes and their associated systems Experience of working with international clients both small and large (FTSE & Fortune 500) demonstrating the ability to communicate clearly and gain trust with your client contacts. Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction. Experience of working within a regulated (ISAE 3402 / SSAE 16) service delivery environment The successful applicant will ideally have experience in global payroll or human capital management implementation. They should have the ability to become a systems expert and have experience of managing and prioritising workloads. They should have strong analytical and problem-solving skills excellent communication abilities both verbal and written and possess a keen attention to detail. They will be required to work in a global environment with clients that have an expectation of service excellence. Bilingual applicants desirable. What we can offer you? As well as offering you the opportunity to be innovative and ambitious iiPay believe in offering a competitive salary generous benefit package including Medical Cover Continuous development and financial assistance for education and professional memberships and your birthday off! iiPay is an equal opportunity employer that does not tolerate discrimination on any basis. We actively encourage applications from diverse backgrounds perspectives and skills. We are committed to providing an environment of inclusiveness and respect where everyone can excel. Please note that we do not use agencies in our recruitment and cannot accept unsolicited CVs. Please be aware that this role cannot be offered on a Contract basis and is offered only on a permanent full-time basis
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4 day(s) ago
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