Lensa is the leading career site for job seekers at every stage of their career. Our client Conduent is seeking professionals. Apply via Lensa today! Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Call Center Customer Service Representative Medicaid Member Support – Tier 1 For The State of Iowa You Need to Reside in the State of Iowa to be Eligible Need to reside within an Hour of Des Moines Iowa $18.00/ Hourly Paid Training Equipment Provided from Des Moines IA office - Will be picking Equipment up from Location. Full-time Position With Full Benefits Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks Shifts Monday - Friday 8:00 AM to 5:00 PM Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive employee-friendly culture while playing an important role in supporting our clients. $18.00 per hour pay rate (bi-weekly pay) Paid Training with Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package so you’ll be able to thrive both personally and professionally. About The Role Act as initial point of contact for inquiries from potential and existing Iowa Medicaid Program recipients and affiliates. Provide one-to-one telephone contact with applicants beneficiaries and enrollees in customer service roles. Accurately document enrollment requests and status changes Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. Maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other related program policies. Provide clear complete accurate and objective information based on a full understanding of program requirements. Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes. Ability to establish and maintain effective working relationships with applicants beneficiaries and co-workers. Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge empathy and commitment. Ability to work with people of diverse backgrounds. High School diploma or GED Background required. Must reside within 1 hour driving distance from Des Moines IA Those Successful In This Role Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge empathy and commitment. Ability to work with people of diverse backgrounds. Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Ability to understanding/utilize policy. Excellent customer service skills. Excellent phone etiquette skills Reliable internet access Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The pay for this role is $18.00 per hour.   #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex/gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military/veteran status citizenship status basis of genetic information or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdtadaaaaccommodationpol.pdf) . At Conduent we value the health and safety of our associates their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs we DO require that you provide us with your vaccination status where legally permissible. Providing this information is a requirement of your employment at Conduent.

Lensa is the leading career site for job seekers at every stage of their career. Our client Conduent is seeking professionals. Apply via Lensa today! Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Call Center Customer Service Representative Medicaid Member Support – Tier 1 For The State of Iowa You Need to Reside in the State of Iowa to be Eligible Need to reside within an Hour of Des Moines Iowa $18.00/ Hourly Paid Training Equipment Provided from Des Moines IA office - Will be picking Equipment up from Location. Full-time Position With Full Benefits Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks Shifts Monday - Friday 8:00 AM to 5:00 PM Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive employee-friendly culture while playing an important role in supporting our clients. $18.00 per hour pay rate (bi-weekly pay) Paid Training with Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package so you’ll be able to thrive both personally and professionally. About The Role Act as initial point of contact for inquiries from potential and existing Iowa Medicaid Program recipients and affiliates. Provide one-to-one telephone contact with applicants beneficiaries and enrollees in customer service roles. Accurately document enrollment requests and status changes Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. Maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other related program policies. Provide clear complete accurate and objective information based on a full understanding of program requirements. Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes. Ability to establish and maintain effective working relationships with applicants beneficiaries and co-workers. Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge empathy and commitment. Ability to work with people of diverse backgrounds. High School diploma or GED Background required. Must reside within 1 hour driving distance from Des Moines IA Those Successful In This Role Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge empathy and commitment. Ability to work with people of diverse backgrounds. Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Ability to understanding/utilize policy. Excellent customer service skills. Excellent phone etiquette skills Reliable internet access Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The pay for this role is $18.00 per hour.   #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex/gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military/veteran status citizenship status basis of genetic information or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdtadaaaaccommodationpol.pdf) . At Conduent we value the health and safety of our associates their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs we DO require that you provide us with your vaccination status where legally permissible. Providing this information is a requirement of your employment at Conduent.

CALL CENTER REPRESENTATIVE RECRUITING AND ADMISSIONS DEPARTMENT MALCOLM X COLLEGE City Colleges of Chicago’s vision is to be recognized as the city’s most accessible higher education engine of socioeconomic mobility and racial equity – empowering all Chicagoans to take part in building a stronger and more just city. The community college system’s more than 3500 faculty and staff serve more than 60000 students annually at seven colleges and five satellite sites. The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission we focus on the following core values: accountability community diversity empowerment learning and respect. The School of Health Sciences at Malcolm X provides a variety of allied health programs to students interested in completing two-year associate degrees and/or obtaining credentials in the health sciences that will lead to careers in the high-growth healthcare industry. Programs include Nursing Radiography Surgical Technology Respiratory Care Dental Hygiene Pharmacy Technology in addition to other high-demand Health Sciences fields. Reporting to the Call Center Manager the Call Center Representative provides excellent customer service through the City Colleges of Chicago Call Center and delivers quality information and advising to students and the general public who inquire about City Colleges of Chicago’s academic programs and other services. ESSENTIAL DUTIES Responsible for answering incoming calls received through the call center and assisting callers with questions related to any of the seven City Colleges. Responds to requests for information via telephone live chat and by email. Maintains a log of phone and email activities regarding inquiries from marketing leads. Responsible for providing any assistance via telephone live chat and email to students that may need to navigate through the City Colleges administrative requirements. Coaches students via telephone live chat and email on educational planning by advising them on curriculum choices credit policy transferability of credits and financial assistance processes. Maintains ongoing relationships with campus staff and administration to remain current with all marketing and academic components and special events. Coordinates problem resolution with appropriate departments. Refers Financial Aid and Information Technology troubleshooting questions to appropriate departments. Conducts call campaigns to assist with recruitment retention and completion efforts. Guide prospects via telephone live chat and email to complete application process academic program selection and additional enrollment processes. Prepares prospective students via telephone live chat and email for college visits. Navigates PeopleSoft portal and Grades First to provide students with pertinent information. Responsible for attaining and updating accurate information from all seven City Colleges. Adheres to CCC Customer Service Excellence Standards. Performs related remote duties as assigned. QUALIFICATIONS Associates Degree or equivalent education and three years of experience in customer service. Bachelor degree preferred. Employees working remote are responsible for providing a stable internet environment with a connection speed of at least 300 megabytes per second (Mbps). All equipment provided by CCC to an employee must be connected to broadband internet through Ethernet connection. Working knowledge of City Colleges of Chicago’s marketing function and operations is preferred. Must be able to work a flexible schedule including some weekends. Proficient in basic computer skills (Microsoft Excel Word and Powerpoint). Excellent verbal and written communication organizational and administrative skills required. Ability to sit for long periods of time. Must be able to work well with internal and external constituents and possess the ability to handle all situations with tact and diplomacy. Must be able to complete tasks in a timely manner. Salary Range $44846.29 - $47088.60 Offered salary will be determined by the respective collective bargaining agreement and applicant's education experience knowledge skills and abilities. Benefits information is found at https://www.ccc.edu/departments/Benefits/ This position is represented by the Local 1708 Union. Chicago residency is required for all full-time employees within 6 months of hire. We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation holiday personal and sick days and tuition reimbursement. For a more detailed overview of benefits please visit the benefits page of our website. Malcolm X College was selected as a 2025 Promising Places to Work in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD) a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges and Diverse: Issues in Higher Education a leading academic publication. MXC was recognized for its best-in-class student and staff recruitment and retention practices inclusive learning and working environments and meaningful community service and engagement opportunities.

Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day. Remote Call Center Representative Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. We are looking for people with a passion for helping others who are naturally empathetic and determined to deliver a comprehensive solution to these Supplemental benefits-related calls. Customer service experience is a plus but not required to be successful in this role. The starting pay rate is $16.32 an hour. Paid time off is accrued after 180 days (about 6 months) of employment. Health benefits medical dental and vision are available on the1st of employment. Fully work from home. You must successfully complete a 3-week virtual training class and 2 weeks of Nesting. You cannot miss a day of training. Successfully learn to navigate 12-13 systems and average of 30-40 calls per day. Hours of Operation: 24/7 About the Call Center Representative role: High speed internet Ability to pass typing and customer service assessment. Great problem-solving skills Ability to effectively multi-task High school diploma GED or college degree Excellent communication skills Flexibility to work weekends. Manage a steady volume of incoming calls from customers while navigating multiple systems. Successful completion of a background check is required for this position which includes education and previous employment verification (you may be asked to provide proof of each). A few questions you may be asked: I need to submit a reimbursement request can you help me with that? This is my first time logging in to the portal and I need my password reset. Can you help? I need assistance navigating your website can you assist? Equipment and workspace requirements: We provide all equipment. (Computer Monitor Mouse Keyboard Headset Ethernet Cord Power Cables) You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net) Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable. Must have a quiet distraction free workspace. (Workspace must be clutter free free of distraction no one is allowed in workspace during working hours no writing utensils or unauthorized electronics in the work area). The application process will take less than 20 minutes and includes everything required to be considered. Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). Complete a typing test (2 minutes) You will need a keyboard. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) Important It is important that you complete the application in a timely manner to be considered for the role. Your local library shipping store or search ‘public computers near me’ if you do not have a computer. We are currently NOT hiring in the following geographies: States: AK CA HI MA IL MT NY WA CT Metro Areas: MN- Minneapolis IL - Chicago NY - NYC OR - Portland MD - Montgomery County WA – Seattle Washington DC CO (only the city of Denver). Be part of the future: Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! #Remote44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.32/hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex/gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military/veteran status citizenship status basis of genetic information or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs we DO require that you provide us with your vaccination status where legally permissible. Providing this information is a requirement of your employment at Conduent.

Job Title: Patient Access Representative – Call Center (Job ID: 2923544) Location: San Francisco CA 94143 Duration: 13 weeks contract w/ possibility of extension Notes: Hybrid role (predominantly remote minimal on-site for example: deployment of equipment). Work hours: Mon - Fri hours TBD either 8:00AM – 4:30PM or 8:30AM – 5:00PM no weekends. Description: Job duties: Back office or Call center. Estimated number of patients in clinic per day or calls per day if call center: 50 call per day average (noting current daily average of staff is approximately 35 calls per day). Qualifications: High School graduate or equivalent with four years related experience or college degree and 6 months related experience or equivalent combination of education and experience. Strong computer skills including basic keyboarding skills and experience with at least two Office-type software programs (i.e. Outlook Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. Apex experience is preferred but not required. Job Types: Full-time Contract Pay: $20.00 - $27.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Computer Skills: 2 years (Required) Keyboarding Skills: 2 years (Required) Patient Records Systems: 2 years (Required) Microsoft Office: 2 years (Required) Ability to Commute: San Francisco CA 94143 (Required) Work Location: Hybrid remote in San Francisco CA 94143

"The position is responsible for direct verbal and written communications with Automatic Rollover/Direct Rollover/Non-Retirement Accountholders Plan Sponsors Record-Keepers and Third-Party Administrators in the Individual Investor Services Savers Department. This role requires the candidate to handle high call volume daily. The role also assumes the primary responsibility of interacting with all the necessary internal departments to resolve client requests or answer any inquiries related to their account activity and investments. Through verbal and written communications the individual in this position develops strengthens and maintains a positive relationship with our clients and firm associates. Handle a high volume of incoming and outgoing client phone calls Respond to email voicemail and chat inquiries from clients Understand and be able to articulate the account opening distributions and investment process to clients Assist clients in ensuring that all required forms are fully completed Handle troubleshooting inquiries in regards to Web and Online issues Provides educated answers with regards to IRA's and IRS Codes Maintain a professional approach to client service consistent with protocol and service levels Other duties as assigned If offered the position equipment will be provided. Equipment that will be provided are: docking station (x1) headset (x1) keyboard (x1) laptop (x1) monitor (x2) and mouse (x1). This position requires a quiet distraction-free work environment without any conflicting responsibilities during the scheduled shift. Internet speed requirements: Upload Speed: >20 Mbps Download Speed: >100 Mbps Must be able to hardwire ethernet cable to internet modem/router. Training Class/Start Date: 08/11/2025 (subject to change due to business needs) Attendance is mandatory during the training period of this position (training is paid PTO accrues while in the training period however PTO cannot be taken during the training period of this position). Training is approximately three months/90 days. Training Schedule/Shift: 8 a.m. ET to 4:30 p.m. CT (subject to change due to business needs) Pacific Time: 6 a.m. to 2:30 p.m. Mountain Time: 7 a.m. to 3:30 p.m. Eastern Time: 9 a.m. to 5:30 p.m. Regular Schedule/Shift: 10:30 a.m. ET to 7 p.m. CT (subject to change due to business needs) Pacific Time: 8:30 a.m. to 5 p.m. Mountain Time: 9:30 a.m. to 6 p.m. Eastern Time: 11:30 a.m. to 8 p.m. Requirements: Years of Experience: • 1-3 years of experience The ideal candidate will have a proven track record of demonstrating: Energetic client service focused individual who is accountable and reliable Possesses strong written keyboarding and verbal communication skills Able to apply relationship building skills to internal and external clients Has strong computer aptitude proficient in Microsoft suite of products Strong problem-solving skills and ability to multi-task and ability to navigate several systems simultaneously to support servicing the client Is detail-oriented organized and dependable Ability to maintain the highest quality of service and professionalism Possess a positive attitude and be able to perform well in a collaborative team environment Working knowledge of Salesforce/Service Cloud preferred Working knowledge of trust accounting systems preferred including some familiarity with investments IRA/IRS rules and regulations knowledge and experience preferred Bilingual language skills preferred Req Benefits: The compensation for this position will vary depending on factors such as your location skills and experience. The compensation package may also include incentive and bonus opportunities. Inspira provides industry-leading benefits including but not limited to: healthcare 401K savings plan company holidays paid time off parental leave and an employee assistance program. Compensation: $18.50/hr (non-negotiable) Additional Details : Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today tomorrow and into retirement. Become part of a company that is people centric and client obsessed in every interaction a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey - relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations remote roles can sit in any of the following states: AL AZ FL GA IA IL IN MI MN MO NC NE PA SC TN TX UT VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Oak Brook IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions. Don't meet every single requirement? Here at Inspira Financial we believe there is no ""perfect"" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative fun environment that champions career development Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company! Inspira Financial provides health wealth retirement and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients representing over $62 billion in assets Inspira works with thousands of employers plan sponsors recordkeepers TPAs and other institutional partners - helping the people they care about plan save and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services health savings accounts emergency savings funds custody services and more. Learn more at inspirafinancial.com. We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000 and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards."

"Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI MA CT NY & NJ. You have applied to a work from home position and as such you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Available shifts: 1st shift. Shift times range between 7:45am-8:15pm. Must be available to work at least one weekend shift. Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? At AAA Northeast as we continue to grow our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions and why AAA Northeast has remained a resilient and reliable brand for over a century. Receives incoming calls from prospective and current members requesting road service processes requests and gathers required information in order to provide timely service answers members' questions and provides detailed information regarding AAA road service products and services provides Five Diamond Customer service to encourage member retention renewal and new membership sales. What you will do: For bilingual roles all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g. safety calming down an angry member providing reassurance to an anxious member etc.). Gathers information regarding road service calls including verification of membership number name telephone number e-mail vehicle description and location and nature of vehicular problem. Utilizes department software such as Sales Force D3 MemberzPlus etc. to ensure efficient dispatch prioritize calls for safety issues and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e. asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work talk time and staffed time. Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate advises the member of other AAA products and services such as mobile battery replacement Premier and PLUS Memberships car rentals and hotel reservations. Determines appropriate course of action for each call received consulting with supervisors for members with special circumstances attempts to accommodate members in ""borderline"" situations including membership verification and new member’s applications refers non-AAANE Club members to appropriate Club for service. Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls acts as interface between Dispatch and members to enhance customer service. Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service) referring members to other departments to ensure customer satisfaction. Salary range: $19.00 - 20.00 per hour Education High School Diploma or GED Required Experience Customer Service experience Required or Call Center experience Preferred Licenses and Certifications If for a bilingual job must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening in accordance with policy Required Skills Ability to address various high volume and challenging situations. Ability to listen to understand and communicate with others by telephone in written form or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust respect and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages English and a target language to effectively and accurately interpret‚ respond. and resolve customer needs and problems."

Lensa is the leading career site for job seekers at every stage of their career. Our client TEKsystems is seeking professionals. Apply via Lensa today! TEKsystems is hiring a large group of Customer Service Representatives to work FULLY REMOTE assisting on an education project. These positions will offer FULLY REMOTE capability however applicants must be available for an 8-hour shift between the hours of 8am-11pm -weekend hours will be included with most shifts Sunday- Sunday EST (40 hour work week) This is a customer support role which will focus on assisting customers in an inbound call center capacity. These positions will entail a call volume of around 60-80 calls per day. NO COLD CALLS. Job Description Support families via inbound calls assisting them through the enrollment process Make outbound calls to families interested in enrolling Inputting all notes from calls into the database Performing follow up calls when needed Qualifications 1-2+ years of call center experience required Ability to learn new systems efficiently Strong computer skills are required Able to handle a fast-paced environment and able to multi-task PAY 17/hr. If interested please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to connecting! Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. If eligible the benefits available for this temporary role may include the following: Medical dental & vision Critical Illness Accident and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 20 2025. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy design execution and operations unlocks business value through a range of solutions. We’re a team of 80000 strong working with over 6000 customers including 80% of the Fortune 500 across North America Europe and Asia who partner with us for our scale full-stack capabilities and speed. We’re strategic thinkers hands-on collaborators helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law.

Lensa is the leading career site for job seekers at every stage of their career. Our client Mass Markets is seeking professionals. Apply via Lensa today! Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation we have established ourselves as a trusted partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic detail-oriented individuals who enjoy solving problems and creating positive customer experiences from the comfort of their home. To be considered for this role you must complete a full application on our company careers page including all screening questions and a brief pre-employment test. Position Responsibilities Key Responsibilities: Handle customer inquiries via phone email and chat with professionalism. Provide accurate information about products services and policies. Troubleshoot and resolve customer complaints and issues. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve service delivery. Adhere to company policies and compliance standards. Candidate Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All Positive And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities Must be 18 years or older High school Diploma/GED Previous experience in customer service or a call center environment. Strong interpersonal and problem-solving skills. Ability to work independently and manage time effectively. Comfortable using multiple software systems simultaneously. High-speed internet and a distraction-free home office setup. Flexibility to work various shifts including evenings and weekends.f Fluent in English and Spanish Compensation Details WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily weekly and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical dental and vision coverage after 90 days of employment and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography the core of our commitment remains the same: rewarding effort providing growth opportunities and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth MCI is the place for you. Apply today! Physical Requirements This job operates in a professional office environment. While performing the duties of this job the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment including a phone copier and printer. The employee may occasionally be required to move about the office to accomplish tasks reach in any direction raise or lower objects move objects from place to place hold onto objects and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries we embrace differences and believe diversity is a benefit to our employees our company our customers and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment including recruitment hiring training compensation promotion benefits social and recreational programs and discipline . In addition it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws regulations and ordinances where an employee works. About Mci (parent Company) MCI helps customers take on their CX and DX challenges differently creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing staff augmentation contact center customer services and IT Services needs by providing general and specialized hosting software staff and services. In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has ten business process outsourcing service delivery facilities in Georgia Florida Texas New Mexico California Kansas Nova Scotia South Africa and the Philippines. Driving modernization through digitalization MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows acquires and operates companies that have synergistic products and services portfolios including but not limited to Automated Contact Center Solutions (ACCS) customer contact management IT Services (IT Schedule 70) and Temporary and Administrative Professional Staffing (TAPS Schedule 736) Business Process Management (BPM) Business Process Outsourcing (BPO) Claims Processing Collections Customer Experience Provider (CXP) Customer Service Digital Experience Provider (DXP) Account Receivables Management (ARM) Application Software Development Managed Services and Technology Services to mid-market Federal & enterprise partners. MCI now employs 10000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO MCI BPOaaS MarketForce GravisApps Gravis Marketing MarchEast Mass Markets MCI Federal Services (MFS) OnBrand24 The Sydney Call Center Valor Intelligent Processing (VIP) BYC Aqua EastWest BPO TeleTechnology and Vinculum. The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties responsibilities skills and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason. ID2025-48621 Updated Date6/4/2025 DepartmentStandard Evergreen Representative Positions EducationHigh School Diploma/GED Company/BrandMCI Location : LocationUS-IA-Iowa DivisionBusiness Process Outsourcing Employment TypeFull-Time & Part-Time

Lensa is the leading career site for job seekers at every stage of their career. Our client Conduent is seeking professionals. Apply via Lensa today! Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Call Center Customer Service Representative Medicaid Member Support – Tier 1 For The State of Iowa You Need to Reside in the State of Iowa to be Eligible Need to reside within an Hour of Des Moines Iowa $18.00/ Hourly Paid Training Equipment Provided from Des Moines IA office - Will be picking Equipment up from Location. Full-time Position With Full Benefits Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks Shifts Monday - Friday 8:00 AM to 5:00 PM Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive employee-friendly culture while playing an important role in supporting our clients. $18.00 per hour pay rate (bi-weekly pay) Paid Training with Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package so you’ll be able to thrive both personally and professionally. About The Role Act as initial point of contact for inquiries from potential and existing Iowa Medicaid Program recipients and affiliates. Provide one-to-one telephone contact with applicants beneficiaries and enrollees in customer service roles. Accurately document enrollment requests and status changes Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. Maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other related program policies. Provide clear complete accurate and objective information based on a full understanding of program requirements. Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes. Ability to establish and maintain effective working relationships with applicants beneficiaries and co-workers. Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge empathy and commitment. Ability to work with people of diverse backgrounds. High School diploma or GED Background required. Must reside within 1 hour driving distance from Des Moines IA Those Successful In This Role Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge empathy and commitment. Ability to work with people of diverse backgrounds. Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Ability to understanding/utilize policy. Excellent customer service skills. Excellent phone etiquette skills Reliable internet access Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The pay for this role is $18.00 per hour.   #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex/gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military/veteran status citizenship status basis of genetic information or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdtadaaaaccommodationpol.pdf) . At Conduent we value the health and safety of our associates their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs we DO require that you provide us with your vaccination status where legally permissible. Providing this information is a requirement of your employment at Conduent.