This role is remote and can be executed from anywhere in the USA or if you'd prefer from our offices in New York or San Francisco. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. About the Role We’re hiring a seasoned technology marketer to accelerate our Enterprise sales in North America. In this high-impact high-autonomy role you’ll shape our local growth strategy and drive both lead generation and pipeline nurturing. Your responsibilities will span organizing events and webinars producing thought leadership content optimizing nurture sequences crafting sales collateral identifying top-tier partnership and sponsorship opportunities and collaborating with the performance marketing team on retargeting and ABM initiatives. Requirements Experience in Enterprise marketing and growth Proven ability to plan and execute high-impact demand generation campaigns (e.g. webinars white papers e-books paid media) End-to-end ownership of Enterprise events user conferences and industry tradeshows Strong product marketing instincts: understanding the customer base and crafting compelling positioning and messaging Ability to identify emerging trends buying-cycle shifts and tech priorities to inform strategy Experience monitoring campaign performance producing executive-level reporting and recommending optimizations Self-starter with strong ownership autonomy and a bias toward action Bonus Experience Proficiency in one or more key channels (e.g. cold email SEO affiliate management performance marketing) Product sense Design skills

This role is remote and can be executed from anywhere in the USA or if you'd prefer from our offices in New York or San Francisco. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. About the Role We’re hiring a seasoned technology marketer to accelerate our Enterprise sales in North America. In this high-impact high-autonomy role you’ll shape our local growth strategy and drive both lead generation and pipeline nurturing. Your responsibilities will span organizing events and webinars producing thought leadership content optimizing nurture sequences crafting sales collateral identifying top-tier partnership and sponsorship opportunities and collaborating with the performance marketing team on retargeting and ABM initiatives. Requirements Experience in Enterprise marketing and growth Proven ability to plan and execute high-impact demand generation campaigns (e.g. webinars white papers e-books paid media) End-to-end ownership of Enterprise events user conferences and industry tradeshows Strong product marketing instincts: understanding the customer base and crafting compelling positioning and messaging Ability to identify emerging trends buying-cycle shifts and tech priorities to inform strategy Experience monitoring campaign performance producing executive-level reporting and recommending optimizations Self-starter with strong ownership autonomy and a bias toward action Bonus Experience Proficiency in one or more key channels (e.g. cold email SEO affiliate management performance marketing) Product sense Design skills

This role is remote and can be executed from anywhere in Brazil.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. About the Role We’re hiring a seasoned technology marketer to accelerate our Enterprise sales in Brazil. In this high-impact high-autonomy role you’ll shape our local growth strategy and drive both lead generation and pipeline nurturing. You’ll adapt proven growth tactics and collateral from the US and EMEA markets to the Brazilian context. Your responsibilities will span organizing events and webinars producing thought leadership content optimizing nurture sequences crafting sales collateral identifying top-tier partnership and sponsorship opportunities and collaborating with the performance marketing team on retargeting and ABM initiatives. Requirements 5+ years of experience in Enterprise marketing and growth Based in Brazil with strong understanding of the local market Proven ability to plan and execute high-impact demand generation campaigns (e.g. webinars white papers e-books paid media) End-to-end ownership of Enterprise events user conferences and industry tradeshows Strong product marketing instincts: understanding the customer base and crafting compelling positioning and messaging Ability to identify emerging trends buying-cycle shifts and tech priorities to inform strategy Experience monitoring campaign performance producing executive-level reporting and recommending optimizations Self-starter with strong ownership autonomy and a bias toward action Fluent English is required Bonus Experience Proficiency in one or more key channels (e.g. cold email SEO affiliate management performance marketing) Product sense Design skills

This role is remote so it can be executed globally. If you prefer you can work from our offices in New York and San Francisco.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. About the role We’re looking for a self-starting highly energetic Customer Success professional based in the USA who is passionate about voice technology. We don’t just sell a product we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding daily management and value extraction experience. In this role you will: Manage a scale book of business of around 100 accounts. Partner on the development of ElevenLabs’ scaled Customer Success playbook that helps us grow this important part of the Enterprise business. Build and maintain strong relationships with high potential clients to drive their success. Own the upsell cross sell and renewal processes for the scale segment. Bring a value at volume mindset to create repeatable and self-serve processes + resources for these customers. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own your NRR + customer health KPIs and track them against the company goals. Requirements 1-3 years of previous experience in Customer Success in a SaaS fast-paced organization. A strong scalability and customer excellence mindset. Strong communication and interpersonal skills with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving technical and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. #LI-remote

This role is remote so it can be executed globally. If you prefer you can work from our offices in New York and San Francisco.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. About the role We’re looking for a self-starting highly energetic Customer Success professional based in the USA who is passionate about voice technology. We don’t just sell a product we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding daily management and value extraction experience. In this role you will: Manage a commercial book of business of about 50 - 70 accounts Partner on the development of ElevenLabs’ Customer Success playbook that helps us scale to $500M+ in ARR supporting 1000s of enterprises. Build and maintain strong relationships with your clients to drive their success. Play a key role in onboarding clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own your NRR + customer health KPIs and track them against the company goals. Requirements 3-7 years of previous experience in Customer Success in a SaaS fast-paced organization. A strong scalability and customer excellence mindset. Strong communication and interpersonal skills with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. #LI-remote

This role is remote so it can be executed globally. If you prefer you can work from our offices in New York and San Francisco.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. About the role We’re looking for a self-starting highly energetic Customer Success professional based in the USA who is passionate about voice technology. We don’t just sell a product we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding daily management and value extraction experience. In this role you will: Manage an enterprise book of business of about 20 accounts Partner on the development of ElevenLabs’ Customer Success playbook that helps us scale to $500M+ in ARR supporting 1000s of enterprises. Build and maintain strong relationships with your clients to drive their success. Play a key role in onboarding clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own your NRR + customer health KPIs and track them against the company goals. Requirements 3-7 years of previous experience in Customer Success in a SaaS fast-paced organization. A strong scalability and customer excellence mindset. Strong communication and interpersonal skills with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving technical and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. #LI-remote

This role is remote so it can be executed globally. If you prefer you can work from our offices in New York and San Francisco.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. About the role We’re looking for a self-starting highly energetic Customer Success professional based in the USA who is passionate about voice technology. We don’t just sell a product we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding daily management and value extraction experience. In this role you will: Manage a commercial book of business of about 50 - 70 accounts Partner on the development of ElevenLabs’ Customer Success playbook that helps us scale to $500M+ in ARR supporting 1000s of enterprises. Build and maintain strong relationships with your clients to drive their success. Play a key role in onboarding clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own your NRR + customer health KPIs and track them against the company goals. Requirements 3-7 years of previous experience in Customer Success in a SaaS fast-paced organization. A strong scalability and customer excellence mindset. Strong communication and interpersonal skills with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. #LI-remote

This role is remote so it can be executed globally. If you prefer you can work from our offices in New York and San Francisco.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. About the role We’re looking for a self-starting highly energetic Customer Success professional based in the USA who is passionate about voice technology. We don’t just sell a product we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding daily management and value extraction experience. In this role you will: Manage a scale book of business of around 100 accounts. Partner on the development of ElevenLabs’ scaled Customer Success playbook that helps us grow this important part of the Enterprise business. Build and maintain strong relationships with high potential clients to drive their success. Own the upsell cross sell and renewal processes for the scale segment. Bring a value at volume mindset to create repeatable and self-serve processes + resources for these customers. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own your NRR + customer health KPIs and track them against the company goals. Requirements 1-3 years of previous experience in Customer Success in a SaaS fast-paced organization. A strong scalability and customer excellence mindset. Strong communication and interpersonal skills with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving technical and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. #LI-remote

This role is remote so it can be executed globally. If you prefer you can work from our offices in New York and San Francisco.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. About the role We’re looking for a self-starting highly energetic Customer Success professional based in the USA who is passionate about voice technology. We don’t just sell a product we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding daily management and value extraction experience. In this role you will: Manage an enterprise book of business of about 20 accounts Partner on the development of ElevenLabs’ Customer Success playbook that helps us scale to $500M+ in ARR supporting 1000s of enterprises. Build and maintain strong relationships with your clients to drive their success. Play a key role in onboarding clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own your NRR + customer health KPIs and track them against the company goals. Requirements 3-7 years of previous experience in Customer Success in a SaaS fast-paced organization. A strong scalability and customer excellence mindset. Strong communication and interpersonal skills with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving technical and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. #LI-remote

This role is remote and can be executed from anywhere in Brazil. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. About the role We’re looking for a highly motivated self-starter Account Executive in Brazil who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement automation or cost efficiency Develop and maintain a deep understanding of the conversational AI landscape including customer use cases competitive solutions and emerging trends Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support virtual agents in-app assistants and more Requirements 5+ years of sales experience in a SaaS or technology company focused on the Enterprise segment ideally with exposure to AI generative AI LLM-based products or API platforms Experience selling technical solutions to product engineering or innovation teams is a strong plus with the proven ability to manage complex negotiations across multiple stakeholders Proven track record of meeting & exceeding sales targets in a fast-paced environment Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects Excellent communication and interpersonal skills with the ability to build and maintain relationships with stakeholders at all levels of an organisation A hybrid of customer & product-driven mentality that prioritises client satisfaction & scale Fluency in Brazilian Portuguese and a deep understanding of the regional and cultural nuances fluency in English is also required Proven ability to craft tailored proposals and ROI analyses that effectively demonstrate how our solutions solve enterprise-scale challenges #LI-Remote