| Description | ### Description We reserve the right to close this advertisement at any time if we receive suitable applications for the role. Since inception in 2008 Acorn Training has become a highly successful skills justice employment and health provider with strong corporate values and inclusive ethos – winner of The World Skills UK Social Inclusion and Diversity Network of the Year award. You will join us at our most exciting time with strong plans to double the size of the business each year over the next five years spearheading opportunities to get The United Kingdom back to work and improving the skills of the workforce enabling strong and sustainable future careers for all. Due to contract growth and expansion we are looking for passionate enthusiastic and ambitious individuals that want to progress their career in training and assessment to the next level. ### Key Responsibilities and Key Performance Indicators To work alongside the Business Development Managers and the Head of Business Development for Sector Skills to: Ensure that all referrals logged onto the Acorn Employed Tracker are registered for BKSB within 24 Hours. Ensure that all referrals’ PLR reports are uploaded to the enrolment team within 24 hours To ensure that all referrals once added are emailed & messaged to state that they have been added to the system and that they’ll be contacted by their allocated BDM stating the BDM’s name within 24 hours Co ordinate the booking system for all referrals on to the BKSB initial assessment session Update the Acorn Employed tracker with PLR and IA results timely Co ordinate the progress of learners on the employed tracker To ensure that where students are disengaged disengaged lists are communicated to internal and external stakeholders to apprise them that their referral has not engaged and what they need to do to re-refer the learner back into us Key Performance Indicators Ensuring all inbound referrals internally and externally are logged within 24 hours of receipt Monitoring relationships with external Stakeholders & obtaining feedback Ensure that newly logged referrals are logged accurately to increase contact success rates with the Business Development Managers. Monitoring stakeholder referral numbers with the Head of Business Development: Sector Skills Working with the Business Development Managers to ensure high quality sales records are being kept Monitoring learner and employer feedback Contacting new referrals and advising them of their point of contact and liaising feedback back to referral partners and organisations on the learners next steps Creating Engagement Opportunities through events for new and existing stakeholders alike ### Skills Knowledge and Expertise Qualifications and specific training GSCE A-C (essential) Fully competent in the use of Microsoft office Packages such as Outlook Word Excel and others (essential) Level 2 or above in Information Advice and Guidance (desirable) Experience Previous experience working as an administrator (essential) Previous experience working as a sales administrator (desirable) Knowledge Understanding and commitment to safeguarding Skills Full Driving Licence (essential) We welcome applications from all suitably-qualified candidates irrespective of gender disability marital or parental status ethnic or social origin religion belief or sexual orientation. In addition during the various stages of recruitment reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs. As users of the disability confident scheme we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require or alternative application methods### About Acorn Training Our tailored services are delivered across eight training centres and within the local communities we serve. |