Job Details


Job Title	AI Transformation Specialist
Company	channelfactory
Job Location	Anywhere in Europe, Europe (Remote)
Workplace Type
Job Type	fulltime
Job Category	Product
Min Pay	0
Max Pay	0
Pay Currency
Pay Cycle
Last Seen	1 day(s) ago
Description	"AI Transformation Specialist (Lead +AI ➜ AI+ Operational Transformation) The Opportunity Channel Factory is on a mission to become an AI-First and AI-Native organization. As a company we’re now at a critical inflection point—bringing AI not just into our product but into the operational DNA of how we work. We are seeking an AI Transformation Specialist to lead operational excellence through the adoption of GenAI technologies across all departments—from Media Planning to Finance from Product to Sales. You’ll work directly with senior leadership and frontline teams to identify inefficiencies reimagine processes and drive scalable improvements that AI can uniquely enable. Key Outcomes Objective Success Criteria AI+ Roadmap Execution Clear department-wide action plans for AI integration delivered within 3 months Operational Efficiency Gains ≥20% cycle-time reduction in key processes (e.g. campaign setup client reporting QA cycles) GenAI Use-Case Delivery 5+ practical GenAI solutions deployed across at least 3 business functions Culture of Adoption 80% of employees AI-trained with departmental AI Champions embedded Governance & Change Readiness Responsible AI principles and risk assessments embedded into transformation playbook What You’ll Do 1. Lead Enterprise-Wide AI+ Transformation Partner with Channel Factory’s senior leaders to define and execute the company-wide AI operational transformation strategy Help every department move from ""+AI"" (AI as an add-on) to ""AI+"" (AI as a core operating mode) 2. Identify High-Impact Opportunities Work with Product Ad Ops Sales HR Customer Success and Finance to map workflows ripe for automation or augmentation with GenAI Prioritize initiatives using a combination of effort-impact analysis value streams and stakeholder readiness 3. Operationalize AI Use Cases Define use-case briefs build proof-of-concept pilots with internal or external AI partners and support implementation Example use cases: GenAI co-pilots for campaign planning Automated client QBR generation Real-time language localization Internal knowledge assistant for onboarding SOP access and policy interpretation 4. Drive Change Management Champion the “AI+ mindset” through training programs brown bags and live workshops Set up and lead a network of departmental AI Champions to scale adoption 5. Ensure Responsible Use & Governance Collaborate with Legal IT and Security to embed privacy data handling and risk review protocols into all GenAI deployments Ideal Background Preferred Experience Examples 5+ years in operations consulting program management or business transformation e.g. Ops Lead in tech strategy consultant with AI transformation experience Track record of cross-functional program delivery Able to speak business with Sales ops with CS and roadmap with Product Demonstrated experience deploying GenAI tools in practical workflows Not expected to code models but should know how to scope and lead Deep familiarity with tools like ChatGPT Claude Gemini Notion AI Airtable AI etc. Comfortable piloting tools comparing vendors and recommending fit Strong communication and influence skills Can lead workshops coach VPs and align execs with boots-on-the-ground teams Who You Are Builder & Optimizer – You love taking messy processes and making them sing using systems thinking and modern tools Curious Generalist – You may not be an engineer but you’ve explored GPTs agents and workflows and have a real POV Change Leader – You can rally teams defuse resistance and make innovation feel accessible Outcome-Obsessed – You know that success isn’t just the tech—it’s getting teams to work smarter and faster Channel Factory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organisation including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications merit and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace including an LGBTQ+ committee."
Apply Now

Job Title

AI Transformation Specialist

Company

channelfactory

Job Location

Anywhere in Europe, Europe (Remote)

Workplace Type

Job Type

fulltime

Job Category

Product

Min Pay

0

Max Pay

0

Pay Currency

Pay Cycle

Last Seen

1 day(s) ago

Description

"AI Transformation Specialist (Lead +AI ➜ AI+ Operational Transformation) The Opportunity Channel Factory is on a mission to become an AI-First and AI-Native organization. As a company we’re now at a critical inflection point—bringing AI not just into our product but into the operational DNA of how we work. We are seeking an AI Transformation Specialist to lead operational excellence through the adoption of GenAI technologies across all departments—from Media Planning to Finance from Product to Sales. You’ll work directly with senior leadership and frontline teams to identify inefficiencies reimagine processes and drive scalable improvements that AI can uniquely enable. Key Outcomes Objective Success Criteria AI+ Roadmap Execution Clear department-wide action plans for AI integration delivered within 3 months Operational Efficiency Gains ≥20% cycle-time reduction in key processes (e.g. campaign setup client reporting QA cycles) GenAI Use-Case Delivery 5+ practical GenAI solutions deployed across at least 3 business functions Culture of Adoption 80% of employees AI-trained with departmental AI Champions embedded Governance & Change Readiness Responsible AI principles and risk assessments embedded into transformation playbook What You’ll Do 1. Lead Enterprise-Wide AI+ Transformation Partner with Channel Factory’s senior leaders to define and execute the company-wide AI operational transformation strategy Help every department move from ""+AI"" (AI as an add-on) to ""AI+"" (AI as a core operating mode) 2. Identify High-Impact Opportunities Work with Product Ad Ops Sales HR Customer Success and Finance to map workflows ripe for automation or augmentation with GenAI Prioritize initiatives using a combination of effort-impact analysis value streams and stakeholder readiness 3. Operationalize AI Use Cases Define use-case briefs build proof-of-concept pilots with internal or external AI partners and support implementation Example use cases: GenAI co-pilots for campaign planning Automated client QBR generation Real-time language localization Internal knowledge assistant for onboarding SOP access and policy interpretation 4. Drive Change Management Champion the “AI+ mindset” through training programs brown bags and live workshops Set up and lead a network of departmental AI Champions to scale adoption 5. Ensure Responsible Use & Governance Collaborate with Legal IT and Security to embed privacy data handling and risk review protocols into all GenAI deployments Ideal Background Preferred Experience Examples 5+ years in operations consulting program management or business transformation e.g. Ops Lead in tech strategy consultant with AI transformation experience Track record of cross-functional program delivery Able to speak business with Sales ops with CS and roadmap with Product Demonstrated experience deploying GenAI tools in practical workflows Not expected to code models but should know how to scope and lead Deep familiarity with tools like ChatGPT Claude Gemini Notion AI Airtable AI etc. Comfortable piloting tools comparing vendors and recommending fit Strong communication and influence skills Can lead workshops coach VPs and align execs with boots-on-the-ground teams Who You Are Builder & Optimizer – You love taking messy processes and making them sing using systems thinking and modern tools Curious Generalist – You may not be an engineer but you’ve explored GPTs agents and workflows and have a real POV Change Leader – You can rally teams defuse resistance and make innovation feel accessible Outcome-Obsessed – You know that success isn’t just the tech—it’s getting teams to work smarter and faster Channel Factory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organisation including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications merit and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace including an LGBTQ+ committee."

Apply Now