| Description | Vacancy Name Database Administrator (Oracle) Req Number VN246 Employment Type Full-Time Location UK/Remote Position Summary About Claranet Founded at the beginning of the dot.com bubble in 1996 our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts who deliver solutions across 11+ countries. At Claranet we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems delivering answers quickly and making a lasting impact to their business. We are agile focused and experienced in business modernisation. Our approach helps customers make genuine significant shifts in their business strategy to deliver financial savings boost innovation and create a resilient business. We continually invest in our people and the latest technologies so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have over 500 staff working in London Gloucester Warrington and Leeds or as homeworkers. Working For Claranet Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes we really mean it). We offer an extensive benefits package that you can tailor to your needs inclusive of a matching contribution pension scheme healthcare insurance dental discounted gyms and app supported benefit access. But what we think makes us different is ‘Team Claranet’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations support employees with paid charity leave organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts. Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations we are dedicated to building a more diverse and inclusive workforce. Our Vision Our vision is to become the most trusted technology solutions partner renowned for being the best and brightest having lasting impact with our customers and delivering exceptional returns to our stakeholders. Position Summary The Database Administrator is part of the Data and AI practice. This team is made up of experts dedicated to Data centric offers (Data platform Data Analytics IoT Big Data Data compliance) who support our customers in their IT and Data transformations. We help customers choose the right tools and services build highly scalable secure environments and help them manage the maintenance of those environments. We come up with creative solutions to difficult problems and every engineer gets to have a large direct impact on each of those customers. The team is made up of engineers from all around the country in distributed teams. You can work fully remote or at any Claranet UK office - most people choose a combination of the two. We’ve worked hard to create a remote-friendly culture and believe you can have a big impact no matter where you live. Working in the Data Practice we can offer an environment where you will be surrounded by like-minded highly technical people. Due to the nature of our business interesting projects and the possibility to learn and use new technologies are commonplace. We want you to develop and grow as our organisation does. Role Mission Claranet’s strategy is to build long-term trusted relationships with its customers by delivering market-leading integrated managed services. We are seeking a leader to build and to own the existing and future market-leading multi-solutions portfolio that Claranet offers to customers that enables cross and up sell. Duties and Responsibilities Essential duties and responsibilities Supporting Oracle Database platforms. This will include: o Troubleshooting o Monitoring o Optimisation/tuning of system performance o Database Migration o Security o Reporting On-Call for fourth-line support 24/7 rota. Automation of all support activities including backups patching and script deployments. Accompany customers towards Cloud technologies PaaS data platforms and other cloud-native Data Services. Ensure the storage processing and quality of customer data You will build new customer environments working as part of a large project team You will deliver projects on a single Cloud Platform You will provide managed support for the Oracle Database platforms You’ll contribute to and develop new automation to improve the delivery of the service You’ll act as a fourth line escalation for any database support issues. You'll be able to take business requirements and translate that into high-level designs You'll be able to articulate design decisions to both technical and non-technical stakeholders You'll be required to produce new technical content for internal use by our engineering teams Teams to collaborate with Customer Experience and Managed Services – ensure we are consistently providing the best service to our customers proactively monitoring their needs and integrating their feedback into our future portfolio and propositions Customer Success and Growth – ensure that the portfolio is up to date meets customer needs and enables cross and up selling. Agree Portfolio Mix Volumes and Targets to ensure alignment. Finance – contribute to the budget process for portfolio and propositions development HR and People – support recruitment and learning and development strategies to develop industry leading product and service offerings. Position Specifications Position specifications Behavioural competencies – organisational and behavioural fit You have a positive mindset: you're excited by unfamiliar challenges and learning new things You're collaborative supportive and love to help others learn You believe in shared accountability celebrating success and learning from failures You’re Enthusiastic and eager to learn a wide variety of technologies You keep up to date on new technologies and trends Be customer focused and be comfortable talking and communicating to customers. Must either be NPPV3 cleared or able to undergo and pass the certification UK CRB / DBS cleared. Critical competencies – technical fit You will have experience with the following technologies o Oracle Database with appropriate up-to-date certifications o Experience with features such as Oracle Real Application Clusters (RAC) Automatic Storage Management (ASM) Active Data Guard Oracle Enterprise Manager (OEM) and Golden Gate replication o Experience with Backup and Recovery using Oracle Recovery Manager (RMAN) Working knowledge of Windows and Linux Clustering Salary Competitive |