| Description | Type of Requisition: RegularClearance Level Must Currently Possess: NoneClearance Level Must Be Able to Obtain: Top Secret/SCIPublic Trust/Other Required: NoneJob Family: Technical SolutionsJob Qualifications: Skills: Analytical Thinking Digital Transformation Initiatives Information Technology Infrastructure Library (ITIL) ITSM Management ProcessCertifications: NoneExperience: 15 + years of related experienceUS Citizenship Required: YesJob Description: Apply your expertise to advance the mission and optimize our business strategy as an IT Services & Technical Solutions Architect SME at GDIT. Here you’ll support solving some of our clients’ biggest challenges and help us grow the business. At GDIT people are our differentiator. As an IT Services & Technical Solutions Architect SME you will help ensure today is safe and tomorrow is smarter. Our work depends on aligning proven ITSM expertise with mission priorities transforming complex technological challenges into measurable outcomes that strengthen resilience accelerate readiness and increase customer confidence by aligning our delivery of our proposals to customer requirements. HOW YOU WILL MAKE AN IMPACT: Analyzes markets for company products and services. Recommends strategies to achieve business development goals Lead IT strategy and technical consulting engagements aligning ITSM Agile and enterprise frameworks with business objectives through direct consulting efforts on new program wins. Drive end-to-end program delivery ensuring seamless execution from planning to transition enabling teams for long-term success. Facilitate technical and operational governance ensuring compliance with industry best practices ITIL Agile and ITSM frameworks. Assess organizational readiness and process maturity ensuring teams are aligned with ITIL Agile facilitating workshops and cross-functional discussions aligning with customer goals. Serve as a visionary and technical strategist driving alignment between ITSM Agile digital transformation initiatives and mission objectives. Engage directly with Growth and Delivery teams to provide subject matter expertise in ITSM for active efforts across the Defense Division. Familiarity with multiple ITSM platforms (ServiceNow BMC Jira etc.) ability to tailor implementations optimize workflows and advise on integration strategy and platform. Bring together cross-functional expertise bridging ITSM cybersecurity Zero Trust and enterprise architecture to create a unified force to tackle complex problems. WHAT YOU’LL NEED TO SUCCEED: Required Experience: 15+ years of progressive technical implementation team leadership and customer relationship experience. Deep knowledge in ITIL 4 practices (Incident Problem Change Configuration Knowledge Event etc.) Required Technical Skills: ITSM Tools & Platforms (ServiceNow BMC Helix/Remedy) especially ITSM ITOM ITAM modules. Experience with workflow and automation/integration across platforms and a broad technical literacy across infrastructure platforms integrations and tools is highly desired. Security Clearance Level: Maintain Top Secret Clearance with SCI Required Skills and Abilities: Strong communication analytical and time management skills that enable innovative design and technical thought leadership in a fast-evolving environment. Preferred Skills: Experience working with Government Customers specifically the US Military. Location: Remote. 25-50% travel. US Citizenship Required GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $182750 - $247250. This is not however a guarantee of compensation or salary. Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours: 40Travel Required: 25-50%Telecommuting Options: RemoteWork Location: Any Location / RemoteAdditional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options some with Health Savings Accounts dental plan options a vision plan and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance GDIT offers employees full flex work weeks where possible and a variety of paid time off plans including vacation sick and personal time holidays paid parental military bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations personal business and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income other offerings such as short and long-term disability benefits life accidental death and dismemberment personal accident critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting technology and mission services to every major agency across the U.S. government defense and intelligence community. Our 30000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide offering leading capabilities in digital modernization AI/ML Cloud Cyber and application development. Together with our clients we strive to create a safer smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans |