| Description | Improvado is an AI-powered unified platform designed for marketing teams in medium to large-scale enterprises and agencies who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers organizes and untangles marketing data to deliver instant insights through BI and AI helping to eliminate complexity delivering laser-focused insights to optimize budgets enhance campaign efficiency and marketing ROI. As a rapidly scaling Series A startup that raised $34 million in funding we're proud to partner with globally recognized brands such as ASUS Docker Activision H&R Block and many others. Our diverse team of curious open and hard-working individuals is committed to cultivating a fast-paced agile culture that values personal and professional growth. About the Role An experienced and strategic Account Manager is needed to manage and grow relationships with key enterprise clients. This position requires understanding complex business objectives developing and executing marketing strategies and utilizing marketing analytics and AI to drive client success. If passionate about data-driven marketing with excellent client relationship skills and the ability to thrive in a dynamic agency setting apply. ### Key Responsibilities Client Relationship Management: Serve as the primary contact and advisor for a portfolio of enterprise clients building strong lasting relationships at all levels including C-suite stakeholders. Strategic Account Planning: Develop and execute strategic account plans aligning marketing solutions with client business goals and revenue targets. Marketing Analytics & AI Integration: Able to work with clients to utilize marketing analytics and AI tools to analyze campaign performance derive insights and optimize strategies. Business Development & Growth: Identify and pursue new business opportunities within existing accounts demonstrating the value of services and driving upsell and cross-sell initiatives. Cross-Functional Collaboration: Collaborate with internal teams including data scientists developers and strategists to ensure client satisfaction and successful project delivery. Performance Monitoring & Reporting: Track key performance indicators (KPIs) generate reports and present results to clients highlighting successes and providing recommendations. Thought Leadership & Industry Expertise: Stay current with the latest trends in marketing analytics AI and the relevant industries of enterprise clients proactively sharing insights and best practices. Negotiation & Contract Management: Manage contract negotiations renewals and ensure compliance with agreements. Problem-Solving & Issue Resolution: Address client concerns and challenges promptly and effectively. ### Qualifications Bachelor's degree in Marketing Business Administration or a related field equivalent experience will be considered.5+ years of account management experience within a marketing agency setting with a focus on enterprise accounts. Strong understanding of marketing analytics platforms (e.g. Google Analytics Adobe Analytics) and the ability to interpret data. Experience with AI tools and applications in marketing such as personalized content generation predictive analytics and marketing automation. Excellent communication presentation and negotiation skills. Strategic thinker with the ability to develop long-term account strategies and identify growth opportunities. Strong organizational and time management skills with the ability to manage multiple complex accounts and deadlines simultaneously. Proficiency in CRM software (e.g. Salesforce HubSpot).Ability to work independently and as part of a collaborative team. Demonstrated ability to drive revenue growth and exceed sales quotas. ### What We Offer Remote-first environment. Competitive base salary and commission. Stock options. Medical and dental benefits. 401K plan. Unlimited PTO. 13 paid holidays. Professional development reimbursement. Base + commission. Improvado is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex national origin age marital status sexual orientation genetic information disability protected veteran status or any other consideration made unlawful by applicable federal state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment. If you are interested in applying for employment with Improvado and need special assistance or an accommodation to apply for a posted position contact us at: hr@improvado.io |