| Description | You will be required to assist in identifying efficiencies in operational processes across hospitality operations which may at times extend beyond the duties listed below. This includes analyzing data flow between systems recommending automation tools and working across various project and property management systems to improve workflow and overall business performance. This will require you to collaborate closely with different departments to uncover process bottlenecks implement efficiency tools and support automation initiatives to drive continuous improvement. Other responsibilities include but are not limited to: Map current data flow across teams and systems and identify opportunities for improvement. Implement process automation where feasible (e.g. reporting scheduling alerts). Analyze performance data to recommend enhancements in service delivery and cost efficiency. Work across different PMS platforms and operational systems. Document business requirements operational workflows and technical recommendations. Support the development of dashboards and reporting tools (Excel Power BI etc.). Collaborate with internal and client-side teams on project implementations or upgrades. You will be fully trained in the client-specific systems and will be responsible for organizing and prioritizing your tasks independently while contributing to the wider goals of the operations and systems improvement team. We always encourage continuous improvement and team development enhancing internal procedures documentation and client communication while staying current with new tools and practices in operational efficiency. Requirements: A degree in Hospitality Tourism Business or a related field is preferred. Background in hospitality or tourism industry required (2-3 years minimum). Experience with project management tools and multiple PMS platforms is highly regarded. Strong data interpretation and problem-solving skills. Experience in identifying and implementing automation tools or process improvements. Exceptional English communication and documentation skills with the ability to coordinate effectively across multiple teams. Ability to work independently and prioritize high-impact tasks. Tech-savvy with advanced knowledge of Excel Power BI Google Workspace etc. Join our team and enjoy these benefits & perks: Medical dental and life insurance from day one Paid vacation and sick leave (with quarterly conversion) Competitive salary and annual appraisals Financial assistance program Mandatory government benefits and 13th-month pay Complimentary sleeping quarters and free coffee Free access to office fitness and wellness facilities Regular company events promoting work-life balance and career growth Only shortlisted candidates will be contacted Job Types: Full-time Permanent Pay: Php60000.00 - Php80000.00 per month Benefits: Health insurance Paid training Work from home Experience: Oracle Opera Cloud PMS: 3 years (Required) GuestPoint or Protel : 3 years (Preferred) Excel Power BI Google Workspace: 2 years (Required) Work Location: Remote |