| Description | Job Summary We are seeking a dedicated and enthusiastic Customer Assistant to help new users with onboarding. The role is part-time (2–5 hrs/week) remote and ideal for UK students. Most of our customers are in the US so availability during US afternoon hours (evenings UK time weekends possible) is preferred. Role Description You’ll play a key role in ensuring a smooth onboarding experience: greeting customers via online chat phone or email answering questions performing light data entry and following up with welcome messages. You’ll also log feedback resolve simple issues and help guide customers toward features that meet their needs. You must be available and responsive when notified of a new signup with strong verbal/written English clear communication attention to detail and a friendly manner. Experience in customer support or sales is a plus. Pay Starting base pay is £12.21/hr (UK minimum for 21+) plus commission for selling specific services. Payment is based on timesheets for actual customer-facing support time . Job Types: Part-time Temporary Freelance Zero hours contract Pay: £12.21-£14.00 per hour Expected hours: No less than 3 per week Benefits: Flexitime Work from home Work Location: Remote |