About Rocket Lawyer   We believe everyone deserves access to affordable and simple legal services. Founded in 2008 Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America South America and Europe Rocket Lawyer has helped over 30 million people create over 50 million legal documents and get their legal questions answered.   We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history to capture audiences worldwide. We are expanding our team to take on this challenge!About your role Leading Billing and Payment Operations this role is responsible for ensuring a simple and versatile  payment experience for customers effective internal tooling and operations optimizing global payment processing and mitigating risk for all constituents. This role will report to the VP Operations and be responsible to manage payments in the US UK EU and BR markets.  How you will make a difference day to day Strategy & Roadmap Execution  Lead the development and delivery  of Rocket Lawyer’s overall billing payment processing and payment risk management roadmap  Effectively partner with Product Management Operations Engineering Finance Risk/Security and external platform partners defining and documenting clear and unambiguous definitions of roles responsibilities handoffs and dependencies of each Identify opportunities for improvement and proactively organize resources to drive constant optimization of billing and payment processing platforms tools and operations Operational Excellence  Maintain expert level  understanding end to end billing and payment operations and drive increased internal efficiency optimized customer experience maximum transaction success rates while minimizing refunds and chargebacks globally Partner with Product and Engineering leadership to evaluate select and implement new billing and payment options methods features etc. in constant quest for optimization Maintain detailed command of Rocket Lawyer billing and payment processing documentation policies and tools and ensure partner organizations are engaged and supported at every turn  Customer Experience & Risk Management Ensure Rocket Lawyer is always using the most current accurate and optimal alerting and risk management solutions and tirelessly work to mitigate fraud losses/prevent fraudulent activity  Function as an extremely hands on leader maintaining detailed command of all billing and payment operations reviewing operational results daily/hourly/as needed ensuring KPI attainment communicating and managing response to any variances  Maintain deep working knowledge of all aspects of end to end customer experience from product selection through to fulfillment and renewal and understand how bill/pay operations contribute to a successful customers experience constantly evaluating and implementing improvements Data & Reporting  Define and deliver regular meaningful data analysis and insights based in deep understanding of the data and end to end business operations to inform and drive payment strategy and key decisions in each country Rocket Lawyer operates including complete command documentation and maintenance of end to end of all reporting methodologies architecture etc and ability to translate understanding into action and relevant communication Serve as subject matter expert for all payment related discussions and efforts across the enterprise effectively lead and participate in all discussions and meetings benefiting from bill/pay domain expertise Lead all efforts across the enterprise related to chargeback prevention and response ensuring Rocket Lawyer’s CB management is world-class Vendor Management Own key vendor and industry relationships including contract negotiation/execution/adherence and run regular vendor performance reviews (processors risk services providers etc.) ensuring all billing and payment processing expenses are closely monitored and optimized and vendor KPIs consistently met/exceeded  Team Leadership Effectively lead a high performing Payment Operations team in a very hands on manner Understand in detail each team member’s work product and contributions  Continuously coach and develop and ensure excellent morale and drive continuous improvement on the team What you’ll need 8-10 years in payments at a SaaS or subscription-based e-commerce business Expert-level understanding of credit/debit card processing and intimate familiarity with the all facets of the payment card processing ecosystem alternative payment method experience helpful Demonstrated track record developing and managing high performing teams with excellent morale Proven history of effective cross functional partnership and collaboration with key stakeholders peers and other internal constituents Ability to effectively communicate and convey critical information to all levels of the organization tailoring style and content appropriately for all situations Experience with Stripe required  Deep understanding of payment settlement and reconciliation processes Proven ability to optimize payment success while managing risk and minimizing chargebacks Expertise in regional (US UK EU BR) payment systems and trends preferred Proven track record as a self-starter who can also manage a small team and work cross functionally to drive projects to completion preferred Knowledge of relevant federal and state regulations and card industry rules preferred Bachelor's degree preferred Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical Dental and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Fertility Assistance and Planning options Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates  Interview Process: Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.   All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.   CompensationBase salary range by location: San Francisco Bay Area CA: $166000 - $225000 California (outside of San Francisco Bay Area): $153000 - $205000 Colorado: $141000 - $191000 Utah Arizona and North Carolina: $135000 - $180000 Actual compensation packages are determined by various factors unique to each candidate including but not limited to skill set depth of experience certifications specific work location and performance during the interview process.$135000 - $225000 USDBy applying for this position your data will be processed as per Rocket Lawyer Privacy Policy. 

About Rocket Lawyer   We believe everyone deserves access to affordable and simple legal services. Founded in 2008 Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America South America and Europe Rocket Lawyer has helped over 30 million people create over 50 million legal documents and get their legal questions answered.   We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history to capture audiences worldwide. We are expanding our team to take on this challenge!About your role Leading Billing and Payment Operations this role is responsible for ensuring a simple and versatile  payment experience for customers effective internal tooling and operations optimizing global payment processing and mitigating risk for all constituents. This role will report to the VP Operations and be responsible to manage payments in the US UK EU and BR markets.  How you will make a difference day to day Strategy & Roadmap Execution  Lead the development and delivery  of Rocket Lawyer’s overall billing payment processing and payment risk management roadmap  Effectively partner with Product Management Operations Engineering Finance Risk/Security and external platform partners defining and documenting clear and unambiguous definitions of roles responsibilities handoffs and dependencies of each Identify opportunities for improvement and proactively organize resources to drive constant optimization of billing and payment processing platforms tools and operations Operational Excellence  Maintain expert level  understanding end to end billing and payment operations and drive increased internal efficiency optimized customer experience maximum transaction success rates while minimizing refunds and chargebacks globally Partner with Product and Engineering leadership to evaluate select and implement new billing and payment options methods features etc. in constant quest for optimization Maintain detailed command of Rocket Lawyer billing and payment processing documentation policies and tools and ensure partner organizations are engaged and supported at every turn  Customer Experience & Risk Management Ensure Rocket Lawyer is always using the most current accurate and optimal alerting and risk management solutions and tirelessly work to mitigate fraud losses/prevent fraudulent activity  Function as an extremely hands on leader maintaining detailed command of all billing and payment operations reviewing operational results daily/hourly/as needed ensuring KPI attainment communicating and managing response to any variances  Maintain deep working knowledge of all aspects of end to end customer experience from product selection through to fulfillment and renewal and understand how bill/pay operations contribute to a successful customers experience constantly evaluating and implementing improvements Data & Reporting  Define and deliver regular meaningful data analysis and insights based in deep understanding of the data and end to end business operations to inform and drive payment strategy and key decisions in each country Rocket Lawyer operates including complete command documentation and maintenance of end to end of all reporting methodologies architecture etc and ability to translate understanding into action and relevant communication Serve as subject matter expert for all payment related discussions and efforts across the enterprise effectively lead and participate in all discussions and meetings benefiting from bill/pay domain expertise Lead all efforts across the enterprise related to chargeback prevention and response ensuring Rocket Lawyer’s CB management is world-class Vendor Management Own key vendor and industry relationships including contract negotiation/execution/adherence and run regular vendor performance reviews (processors risk services providers etc.) ensuring all billing and payment processing expenses are closely monitored and optimized and vendor KPIs consistently met/exceeded  Team Leadership Effectively lead a high performing Payment Operations team in a very hands on manner Understand in detail each team member’s work product and contributions  Continuously coach and develop and ensure excellent morale and drive continuous improvement on the team What you’ll need 8-10 years in payments at a SaaS or subscription-based e-commerce business Expert-level understanding of credit/debit card processing and intimate familiarity with the all facets of the payment card processing ecosystem alternative payment method experience helpful Demonstrated track record developing and managing high performing teams with excellent morale Proven history of effective cross functional partnership and collaboration with key stakeholders peers and other internal constituents Ability to effectively communicate and convey critical information to all levels of the organization tailoring style and content appropriately for all situations Experience with Stripe required  Deep understanding of payment settlement and reconciliation processes Proven ability to optimize payment success while managing risk and minimizing chargebacks Expertise in regional (US UK EU BR) payment systems and trends preferred Proven track record as a self-starter who can also manage a small team and work cross functionally to drive projects to completion preferred Knowledge of relevant federal and state regulations and card industry rules preferred Bachelor's degree preferred Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical Dental and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Fertility Assistance and Planning options Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates  Interview Process: Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.   All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.   CompensationBase salary range by location: San Francisco Bay Area CA: $166000 - $225000 California (outside of San Francisco Bay Area): $153000 - $205000 Colorado: $141000 - $191000 Utah Arizona and North Carolina: $135000 - $180000 Actual compensation packages are determined by various factors unique to each candidate including but not limited to skill set depth of experience certifications specific work location and performance during the interview process.$135000 - $225000 USDBy applying for this position your data will be processed as per Rocket Lawyer Privacy Policy. 

About Rocket Lawyer   We believe everyone deserves access to affordable and simple legal services. Founded in 2008 Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America South America and Europe Rocket Lawyer has helped over 30 million people create over 50 million legal documents and get their legal questions answered.   We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history to capture audiences worldwide. We are expanding our team to take on this challenge!About your role Leading Billing and Payment Operations this role is responsible for ensuring a simple and versatile  payment experience for customers effective internal tooling and operations optimizing global payment processing and mitigating risk for all constituents. This role will report to the VP Operations and be responsible to manage payments in the US UK EU and BR markets.  How you will make a difference day to day Strategy & Roadmap Execution  Lead the development and delivery  of Rocket Lawyer’s overall billing payment processing and payment risk management roadmap  Effectively partner with Product Management Operations Engineering Finance Risk/Security and external platform partners defining and documenting clear and unambiguous definitions of roles responsibilities handoffs and dependencies of each Identify opportunities for improvement and proactively organize resources to drive constant optimization of billing and payment processing platforms tools and operations Operational Excellence  Maintain expert level  understanding end to end billing and payment operations and drive increased internal efficiency optimized customer experience maximum transaction success rates while minimizing refunds and chargebacks globally Partner with Product and Engineering leadership to evaluate select and implement new billing and payment options methods features etc. in constant quest for optimization Maintain detailed command of Rocket Lawyer billing and payment processing documentation policies and tools and ensure partner organizations are engaged and supported at every turn  Customer Experience & Risk Management Ensure Rocket Lawyer is always using the most current accurate and optimal alerting and risk management solutions and tirelessly work to mitigate fraud losses/prevent fraudulent activity  Function as an extremely hands on leader maintaining detailed command of all billing and payment operations reviewing operational results daily/hourly/as needed ensuring KPI attainment communicating and managing response to any variances  Maintain deep working knowledge of all aspects of end to end customer experience from product selection through to fulfillment and renewal and understand how bill/pay operations contribute to a successful customers experience constantly evaluating and implementing improvements Data & Reporting  Define and deliver regular meaningful data analysis and insights based in deep understanding of the data and end to end business operations to inform and drive payment strategy and key decisions in each country Rocket Lawyer operates including complete command documentation and maintenance of end to end of all reporting methodologies architecture etc and ability to translate understanding into action and relevant communication Serve as subject matter expert for all payment related discussions and efforts across the enterprise effectively lead and participate in all discussions and meetings benefiting from bill/pay domain expertise Lead all efforts across the enterprise related to chargeback prevention and response ensuring Rocket Lawyer’s CB management is world-class Vendor Management Own key vendor and industry relationships including contract negotiation/execution/adherence and run regular vendor performance reviews (processors risk services providers etc.) ensuring all billing and payment processing expenses are closely monitored and optimized and vendor KPIs consistently met/exceeded  Team Leadership Effectively lead a high performing Payment Operations team in a very hands on manner Understand in detail each team member’s work product and contributions  Continuously coach and develop and ensure excellent morale and drive continuous improvement on the team What you’ll need 8-10 years in payments at a SaaS or subscription-based e-commerce business Expert-level understanding of credit/debit card processing and intimate familiarity with the all facets of the payment card processing ecosystem alternative payment method experience helpful Demonstrated track record developing and managing high performing teams with excellent morale Proven history of effective cross functional partnership and collaboration with key stakeholders peers and other internal constituents Ability to effectively communicate and convey critical information to all levels of the organization tailoring style and content appropriately for all situations Experience with Stripe required  Deep understanding of payment settlement and reconciliation processes Proven ability to optimize payment success while managing risk and minimizing chargebacks Expertise in regional (US UK EU BR) payment systems and trends preferred Proven track record as a self-starter who can also manage a small team and work cross functionally to drive projects to completion preferred Knowledge of relevant federal and state regulations and card industry rules preferred Bachelor's degree preferred Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical Dental and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Fertility Assistance and Planning options Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates  Interview Process: Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.   All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.   CompensationBase salary range by location: San Francisco Bay Area CA: $166000 - $225000 California (outside of San Francisco Bay Area): $153000 - $205000 Colorado: $141000 - $191000 Utah Arizona and North Carolina: $135000 - $180000 Actual compensation packages are determined by various factors unique to each candidate including but not limited to skill set depth of experience certifications specific work location and performance during the interview process.$135000 - $225000 USDBy applying for this position your data will be processed as per Rocket Lawyer Privacy Policy. 

About Rocket Lawyer   We believe everyone deserves access to affordable and simple legal services. Founded in 2008 Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America South America and Europe Rocket Lawyer has helped over 30 million people create over 50 million legal documents and get their legal questions answered.   We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history to capture audiences worldwide. We are expanding our team to take on this challenge!About your role Leading Billing and Payment Operations this role is responsible for ensuring a simple and versatile  payment experience for customers effective internal tooling and operations optimizing global payment processing and mitigating risk for all constituents. This role will report to the VP Operations and be responsible to manage payments in the US UK EU and BR markets.  How you will make a difference day to day Strategy & Roadmap Execution  Lead the development and delivery  of Rocket Lawyer’s overall billing payment processing and payment risk management roadmap  Effectively partner with Product Management Operations Engineering Finance Risk/Security and external platform partners defining and documenting clear and unambiguous definitions of roles responsibilities handoffs and dependencies of each Identify opportunities for improvement and proactively organize resources to drive constant optimization of billing and payment processing platforms tools and operations Operational Excellence  Maintain expert level  understanding end to end billing and payment operations and drive increased internal efficiency optimized customer experience maximum transaction success rates while minimizing refunds and chargebacks globally Partner with Product and Engineering leadership to evaluate select and implement new billing and payment options methods features etc. in constant quest for optimization Maintain detailed command of Rocket Lawyer billing and payment processing documentation policies and tools and ensure partner organizations are engaged and supported at every turn  Customer Experience & Risk Management Ensure Rocket Lawyer is always using the most current accurate and optimal alerting and risk management solutions and tirelessly work to mitigate fraud losses/prevent fraudulent activity  Function as an extremely hands on leader maintaining detailed command of all billing and payment operations reviewing operational results daily/hourly/as needed ensuring KPI attainment communicating and managing response to any variances  Maintain deep working knowledge of all aspects of end to end customer experience from product selection through to fulfillment and renewal and understand how bill/pay operations contribute to a successful customers experience constantly evaluating and implementing improvements Data & Reporting  Define and deliver regular meaningful data analysis and insights based in deep understanding of the data and end to end business operations to inform and drive payment strategy and key decisions in each country Rocket Lawyer operates including complete command documentation and maintenance of end to end of all reporting methodologies architecture etc and ability to translate understanding into action and relevant communication Serve as subject matter expert for all payment related discussions and efforts across the enterprise effectively lead and participate in all discussions and meetings benefiting from bill/pay domain expertise Lead all efforts across the enterprise related to chargeback prevention and response ensuring Rocket Lawyer’s CB management is world-class Vendor Management Own key vendor and industry relationships including contract negotiation/execution/adherence and run regular vendor performance reviews (processors risk services providers etc.) ensuring all billing and payment processing expenses are closely monitored and optimized and vendor KPIs consistently met/exceeded  Team Leadership Effectively lead a high performing Payment Operations team in a very hands on manner Understand in detail each team member’s work product and contributions  Continuously coach and develop and ensure excellent morale and drive continuous improvement on the team What you’ll need 8-10 years in payments at a SaaS or subscription-based e-commerce business Expert-level understanding of credit/debit card processing and intimate familiarity with the all facets of the payment card processing ecosystem alternative payment method experience helpful Demonstrated track record developing and managing high performing teams with excellent morale Proven history of effective cross functional partnership and collaboration with key stakeholders peers and other internal constituents Ability to effectively communicate and convey critical information to all levels of the organization tailoring style and content appropriately for all situations Experience with Stripe required  Deep understanding of payment settlement and reconciliation processes Proven ability to optimize payment success while managing risk and minimizing chargebacks Expertise in regional (US UK EU BR) payment systems and trends preferred Proven track record as a self-starter who can also manage a small team and work cross functionally to drive projects to completion preferred Knowledge of relevant federal and state regulations and card industry rules preferred Bachelor's degree preferred Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical Dental and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Fertility Assistance and Planning options Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates  Interview Process: Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.   All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.   CompensationBase salary range by location: San Francisco Bay Area CA: $166000 - $225000 California (outside of San Francisco Bay Area): $153000 - $205000 Colorado: $141000 - $191000 Utah Arizona and North Carolina: $135000 - $180000   Actual compensation packages are determined by various factors unique to each candidate including but not limited to skill set depth of experience certifications specific work location and performance during the interview process.$135000 - $225000 USDBy applying for this position your data will be processed as per Rocket Lawyer Privacy Policy. 

About Rocket Lawyer   We believe everyone deserves access to affordable and simple legal services. Founded in 2008 Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America South America and Europe Rocket Lawyer has helped over 30 million people create over 50 million legal documents and get their legal questions answered.   We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history to capture audiences worldwide. We are expanding our team to take on this challenge!About your role Leading Billing and Payment Operations this role is responsible for ensuring a simple and versatile  payment experience for customers effective internal tooling and operations optimizing global payment processing and mitigating risk for all constituents. This role will report to the VP Operations and be responsible to manage payments in the US UK EU and BR markets.  How you will make a difference day to day Strategy & Roadmap Execution  Lead the development and delivery  of Rocket Lawyer’s overall billing payment processing and payment risk management roadmap  Effectively partner with Product Management Operations Engineering Finance Risk/Security and external platform partners defining and documenting clear and unambiguous definitions of roles responsibilities handoffs and dependencies of each Identify opportunities for improvement and proactively organize resources to drive constant optimization of billing and payment processing platforms tools and operations Operational Excellence  Maintain expert level  understanding end to end billing and payment operations and drive increased internal efficiency optimized customer experience maximum transaction success rates while minimizing refunds and chargebacks globally Partner with Product and Engineering leadership to evaluate select and implement new billing and payment options methods features etc. in constant quest for optimization Maintain detailed command of Rocket Lawyer billing and payment processing documentation policies and tools and ensure partner organizations are engaged and supported at every turn  Customer Experience & Risk Management Ensure Rocket Lawyer is always using the most current accurate and optimal alerting and risk management solutions and tirelessly work to mitigate fraud losses/prevent fraudulent activity  Function as an extremely hands on leader maintaining detailed command of all billing and payment operations reviewing operational results daily/hourly/as needed ensuring KPI attainment communicating and managing response to any variances  Maintain deep working knowledge of all aspects of end to end customer experience from product selection through to fulfillment and renewal and understand how bill/pay operations contribute to a successful customers experience constantly evaluating and implementing improvements Data & Reporting  Define and deliver regular meaningful data analysis and insights based in deep understanding of the data and end to end business operations to inform and drive payment strategy and key decisions in each country Rocket Lawyer operates including complete command documentation and maintenance of end to end of all reporting methodologies architecture etc and ability to translate understanding into action and relevant communication Serve as subject matter expert for all payment related discussions and efforts across the enterprise effectively lead and participate in all discussions and meetings benefiting from bill/pay domain expertise Lead all efforts across the enterprise related to chargeback prevention and response ensuring Rocket Lawyer’s CB management is world-class Vendor Management Own key vendor and industry relationships including contract negotiation/execution/adherence and run regular vendor performance reviews (processors risk services providers etc.) ensuring all billing and payment processing expenses are closely monitored and optimized and vendor KPIs consistently met/exceeded  Team Leadership Effectively lead a high performing Payment Operations team in a very hands on manner Understand in detail each team member’s work product and contributions  Continuously coach and develop and ensure excellent morale and drive continuous improvement on the team What you’ll need 8-10 years in payments at a SaaS or subscription-based e-commerce business Expert-level understanding of credit/debit card processing and intimate familiarity with the all facets of the payment card processing ecosystem alternative payment method experience helpful Demonstrated track record developing and managing high performing teams with excellent morale Proven history of effective cross functional partnership and collaboration with key stakeholders peers and other internal constituents Ability to effectively communicate and convey critical information to all levels of the organization tailoring style and content appropriately for all situations Experience with Stripe required  Deep understanding of payment settlement and reconciliation processes Proven ability to optimize payment success while managing risk and minimizing chargebacks Expertise in regional (US UK EU BR) payment systems and trends preferred Proven track record as a self-starter who can also manage a small team and work cross functionally to drive projects to completion preferred Knowledge of relevant federal and state regulations and card industry rules preferred Bachelor's degree preferred Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical Dental and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Fertility Assistance and Planning options Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates  Interview Process: Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.   All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.   CompensationBase salary range by location: San Francisco Bay Area CA: $166000 - $225000 California (outside of San Francisco Bay Area): $153000 - $205000 Colorado: $141000 - $191000 Utah Arizona and North Carolina: $135000 - $180000 Actual compensation packages are determined by various factors unique to each candidate including but not limited to skill set depth of experience certifications specific work location and performance during the interview process.$135000 - $225000 USDBy applying for this position your data will be processed as per Rocket Lawyer Privacy Policy. 

Cribl does differently.  What does that mean? It means we are a serious company that doesn’t take itself too seriously and we’re looking for people who love to get stuff done and laugh a bit along the way. We’re growing rapidly - looking for collaborative curious and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work wherever they are.  As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.Why You'll Love This Role We seek a visionary and proven leader to establish and lead our Global Remote Operations team at Cribl. The Remote First Operations team at Cribl will be responsible for partnering cross-functionally to develop our remote first practices that ensure our global herd can thrive from anywhere using both AI-driven solutions and a strong remote-first culture. As a vital member of Cribl's centralized Business Operations team you will lead transformative initiatives that drive strategy growth and operational excellence. Your role will involve partnering with cross-functional teams—including finance product and go-to-market—to deliver high-impact programs that drive our strategy and create long-term success. You will be responsible for the company-wide effort to establish our remote operations practice as well as define and execute the strategy for AI enablement and modern tool adoption that supports the productivity collaboration and operational consistency to move work across Cribl!   As An Active Member Of Our Team You Will ... Global Remote Operations: Develop and implement strategies policies and processes to advance remote-first culture and AI-enabled operations ensuring alignment with Cribl’s productivity and collaboration goals. Enablement and Training: Design and deliver comprehensive training programs to build digital dexterity across the organization equipping teams with the skills and knowledge to effectively use AI tools and collaborate in a distributed remote-first environment. Change Management and Adoption: Lead cross-functional change management initiatives to drive successful adoption of remote work technologies and AI-enabled tools. Partner with People IT and Enterprise Applications to ensure smooth rollouts high engagement and sustained behavior change across teams. Innovation and Tool Strategy: Continuously assess and pilot new AI automation and collaboration tools to drive growth and efficiency for a distributed workforce. Continuous Improvement and Analytics: Track metrics on remote work and AI adoption using data and feedback to optimize and enhance remote and AI-driven workflows.   If You Got It - We Want It Built and led high-performing teams in fast-growth tech environments driving successful adoption of new processes and tools for measurable business impact. Proven experience in remote work management with a particularly strong understanding of emerging best practices for distributed technology-enabled teams. Influenced stakeholders at all levels and led change in dynamic technology-driven settings. Delivered digital transformation and organizational change initiatives overseeing rollout of advanced technologies and AI tools. Designed and facilitated training programs that strengthen remote-first practices and cultivate a culture of innovation and continuous improvement. Leveraged data and analytics to optimize remote work tech adoption and AI initiatives for ongoing operational excellence.   Salary Range ($160000 - $205000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge skills and experience.  In addition to a competitive salary Cribl also offers a generous benefits package which includes health dental vision short-term disability and life insurance paid holidays and paid time off a fertility treatment benefit 401(k) equity and eligibility for a discretionary company-wide bonus.Bring Your Whole SelfDiversity drives innovation enables better decisions to support our customers and inspires change for the better. We’re building a culture where differences are valued and welcomed and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest funniest most passionate goats you’ll ever meet at cribl.io/about-us. 

Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: PlanSource is a leading cloud-based provider of benefits administration technology and services focused on simplifying how people manage benefits through AI-powered experiences. They are seeking a strategic Director of Security Engineering and Operations to lead their security infrastructure and operations ensuring the protection of sensitive data and services for clients in the HR and benefits technology ecosystem. Responsibilities: • Define and execute the roadmap for enterprise-wide security engineering and operations. • Lead mentor and develop a high-performing team of security engineers analysts and architects. • Partner with the CISO on security program design incident response readiness and budget planning. • Oversee the architecture implementation and maintenance of security tools and technologies (e.g. EDR/XDR WAF Messaging Security Data Loss Prevention etc). • Integrate with internal processes for ITSM Change Management Release Management and Review Boards. • Drive adoption of security solutions and services to enable the business to respond to our market quickly and securely. • Ensure that runbooks guidelines and procedures are maintained for all security solutions and capabilities. • Direct 24/7 operational management of threat detection alerting and incident response working with PlanSource’s MDR service. • Establish SLAs operational runbooks and escalation protocols for the Security Operations Center (SOC). • Lead response efforts to security incidents in coordination with Legal IT and Communications teams. • Perform semi-annual Incident Response tabletop exercises. • Establish and maintain reportable metrics covering the performance of our cyber security solutions services and capabilities. • Support audits compliance efforts (e.g. SOC 2 HIPAA ISO 27001) and vulnerability remediation. • Continuously assess gaps in tooling and coverage through tabletop exercises red/purple team tests and control evaluations. • Collaborate with the GRC team on policies metrics and board-level reporting. Qualifications: Required: • 10+ years of experience in cybersecurity with at least 5 years leading security engineering and operations teams. • Proven success implementing and overseeing tools such as EDR/XDR DLP WAF PAM etc. • Experience with cloud security operations (AWS and Azure) and hybrid infrastructure environments. • Strong knowledge of cybersecurity frameworks (e.g. NIST CSF MITRE ATT&CK ISO 27002). • Track record of incident response leadership and coordinated mitigation for real-world threats. • Understanding of DevSecOps practices CI/CD pipeline security and secure code delivery. • Excellent leadership communication and cross-functional collaboration skills. Preferred: • Bachelor's degree in Information Security Computer Science Management & Information Systems or related field is preferred. • Industry certifications preferred: CISSP CISM GSEC or GIAC/GCIH. • Previous experience in a SaaS healthcare fintech or regulated industry is a strong plus. Company: PlanSource is a technology company that automates employee benefits programs. Founded in 2008 the company is headquartered in Orlando Florida USA with a team of 501-1000 employees. The company is currently Late Stage. PlanSource has a track record of offering H1B sponsorships.

If you're the strategic powerhouse who turns plans into tangible results we've got the role for you. 2 Hour Learning is in hyper-growth mode with 25-30 new school campuses set to launch in just six months. This is a call to senior operators ready to take command of one of four critical domains: approvals onboarding or finance. You'll have full reign no bureaucratic red tape no endless handoffs. It's your arena your mandate your opportunity to engineer the future. We're not seeking armchair strategists we're looking for ex-MBB+ consultants eager to transition from advising to action. This position is tailor-made for those who thrive in uncertainty but insist on a clear mission — those who can transform a blank sheet into a strategic roadmap and a roadmap into success. 2 Hour Learning fuels Alpha GT School and other high-performance K-12 institutions built on the audacious premise that students can master a year's curriculum in just two concentrated hours daily. The remainder of the day? Dedicated to passions projects and personal growth. Our schools integrate real-time analytics adaptive learning paths and dynamic guidance — offering students both structure and freedom to flourish. Backed by private equity with secured funding our model is proven and now it's time to scale our infrastructure — rapidly. Step up if you're ready to shift from PowerPoint to profit and loss from theory to tangible outcomes and from hesitancy to absolute certainty. What You Will Be Doing Taking charge of one domain in our national launch strategy: regulatory approvals onboarding & systems or financial operations. Leading cross-functional teams with complete decision-making authority and accountability. Creating new operational playbooks and rigorously testing them in real-time scenarios. Working closely with founders department heads and campus teams to establish launch-ready infrastructure. Leveraging AI and automation tools to optimize operations and expedite execution. What You Won’t Be Doing Advising from the sidelines — this is an execution role not strategy. Navigating through hierarchical layers — you'll have direct access to decision-makers. Focusing on a single market or workstream — you'll spearhead multiple initiatives across various regions. Waiting for direction — you'll be expected to forge it. Passing off difficult decisions — they will be yours to handle. Executive Director Of Operations Key Responsibilities Drive the execution of a core operational pillar in 2HL's national school launch ensuring rapid seamless and scalable implementation. Basic Requirements We are recruiting for several operational verticals each demanding speed precision strategic thinking and the capability to execute with vigor. You Should Bring Minimum of 3 years at a leading strategy consulting firm (McKinsey Bain BCG). Proven experience in overseeing cross-functional operations in high-pressure uncertain settings. Specialization in one or more areas: regulatory compliance onboarding systems or large-scale financial operations. Analytical thinker with a strong bias for action — able to transition from strategy to execution independently. Authorization to work in the U.S. and readiness to travel approximately one week per month. Proficiency in using AI tools to streamline processes and enhance delivery speed. About 2 Hour Learning Education is broken but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day. With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth they’re proving that smarter learning is possible. At 2 Hour Learning it’s talent and performance that matter. They offer a dynamic on-campus and remote-friendly environment where innovators educators and AI specialists can be a part of fixing a broken school system. 2 Hour Learning is reprogramming learning for the AI era. Here’s How They’re Fixing It. There is so much to cover for this exciting role and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week) long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour which equates to $400000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-4410-US-COUNTRY-ExecutiveDirec.015

Director Head of Sales Operations - Capital One Software (Remote)About the Role: As the Director Head of Sales Operations you will play a pivotal role in shaping the operational strategy and driving the growth of our rapidly expanding B2B Software business. You will be responsible for leading the global Sales Operations function optimizing sales processes tools and policies to increase productivity and ensure scalable global go-to-market (GTM) success. You will be a trusted advisor to sales leadership and a key partner across GTM teams overseeing sales systems processes and reporting all while scaling a high-performing team. Key Responsibilities: Strategic Leadership: Develop and execute the Sales Operations strategy lead annual roadmap planning and drive the operational strategy for enterprise sales to support global go-to-market success and scale operations. Balance long-term strategic planning with the flexibility to adapt to day-to-day operational challenges effectively. Tactical Problem Solving: Act as a first-responder to immediate sales operations issues ensuring swift problem resolution and minimizing disruption to sales activities. Sales Process Optimization: Design develop and optimize scalable sales processes and systems that support evolving go-to-market strategies and rapid expansion. Data and Analytics: Manage and evolve reporting forecasting and analytics improve pipeline visibility and accuracy and implement KPIs and performance measurement frameworks. Partner with data analytics leaders to align on and execute data strategy in support of business reporting and analytics needs. Territory & Compensation Design: Design and implement effective territory structures and sales compensation plans to support expansion into new markets and product launches. Develop strategies to optimize quota setting and minimize the gap between team quotas and revenue targets. Technology Management: Partner with RevTech leader to champion selection implementation and optimization of sales technology ensure CRM data integrity and adoption and streamline the existing sales tech stack. Cross-Functional Collaboration: Partner across various departments like Sales Marketing Enablement Customer Success and Finance to ensure operational alignment and foster knowledge sharing and enablement for Go-to-Market teams. Team Leadership & Development: Lead mentor and scale a high-performing global SalesOps team provide guidance and recruit and develop talent. Desired Skills: Proficiency in Salesforce and experience with other sales analytics and enablement tools including knowledge of modern sales tech stacks and the ability to optimize their usage. Exceptional analytical skills technical acumen and business insight with a strong understanding of the entire revenue lifecycle. Experience performing cohort analyses win-rate assessments and scenario modeling with the ability to translate data into actionable strategies and influence stakeholders. Highly collaborative and able to build trust across organizations. Operates with urgency and flexibility applying structured thinking. Possesses empathy a customer-centric approach curiosity and the ability to drive innovative solutions. Ability to manage multiple projects simultaneously and drive them to completion. Proven expertise designing sales territories quotas and compensation models in rapidly evolving or expanding product portfolios. Basic Qualifications: At least 5 years of experience leading Sales Operations or Revenue Operations teams within B2B SaaS environments. At least 2 years of experience with Salesforce At least 5 years of experience in Sales Customer success or Sales Operations Preferred Qualifications: 10+ years of experience in Sales or Revenue Operations with a proven track record of building scalable infrastructure and leading teams. Experience supporting global SalesOps functions through significant company events such as IPO readiness. Experience working within regulated industries (fintech healthcare tech gov-tech) Familiarity with consumption-based or usage-based billing models. 4+ years experience using sales tools (for example: Gong Groove Clari) and sales productivity platforms. Business Process Improvement certification such as CBPP Lean or Six Sigma. Masters Degree in Business Administration (MBA) At this time Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205400 - $234400 for Director Business Development McLean VA: $226000 - $257900 for Director Business Development Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law San Francisco California Police Code Article 49 Sections 4901-4920 New York City’s Fair Chance Act Philadelphia’s Fair Criminal Records Screening Act and other applicable federal state and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process please send an email to Careers@capitalone.com Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Category Finance Experience Director Primary Address McLean Virginia Overview Director Head of Sales Operations - Capital One Software (Remote) About the Role: As the Director Head of Sales Operations you will play a pivotal role in shaping the operational strategy and driving the growth of our rapidly expanding B2B Software business. You will be responsible for leading the global Sales Operations function optimizing sales processes tools and policies to increase productivity and ensure scalable global go-to-market (GTM) success. You will be a trusted advisor to sales leadership and a key partner across GTM teams overseeing sales systems processes and reporting all while scaling a high-performing team. Key Responsibilities: Strategic Leadership: Develop and execute the Sales Operations strategy lead annual roadmap planning and drive the operational strategy for enterprise sales to support global go-to-market success and scale operations. Balance long-term strategic planning with the flexibility to adapt to day-to-day operational challenges effectively. Tactical Problem Solving: Act as a first-responder to immediate sales operations issues ensuring swift problem resolution and minimizing disruption to sales activities. Sales Process Optimization: Design develop and optimize scalable sales processes and systems that support evolving go-to-market strategies and rapid expansion. Data and Analytics: Manage and evolve reporting forecasting and analytics improve pipeline visibility and accuracy and implement KPIs and performance measurement frameworks. Partner with data analytics leaders to align on and execute data strategy in support of business reporting and analytics needs. Territory & Compensation Design: Design and implement effective territory structures and sales compensation plans to support expansion into new markets and product launches. Develop strategies to optimize quota setting and minimize the gap between team quotas and revenue targets. Technology Management: Partner with RevTech leader to champion selection implementation and optimization of sales technology ensure CRM data integrity and adoption and streamline the existing sales tech stack. Cross-Functional Collaboration: Partner across various departments like Sales Marketing Enablement Customer Success and Finance to ensure operational alignment and foster knowledge sharing and enablement for Go-to-Market teams. Team Leadership & Development: Lead mentor and scale a high-performing global SalesOps team provide guidance and recruit and develop talent. Desired Skills: Proficiency in Salesforce and experience with other sales analytics and enablement tools including knowledge of modern sales tech stacks and the ability to optimize their usage. Exceptional analytical skills technical acumen and business insight with a strong understanding of the entire revenue lifecycle. Experience performing cohort analyses win-rate assessments and scenario modeling with the ability to translate data into actionable strategies and influence stakeholders. Highly collaborative and able to build trust across organizations. Operates with urgency and flexibility applying structured thinking. Possesses empathy a customer-centric approach curiosity and the ability to drive innovative solutions. Ability to manage multiple projects simultaneously and drive them to completion. Proven expertise designing sales territories quotas and compensation models in rapidly evolving or expanding product portfolios. Basic Qualifications: At least 5 years of experience leading Sales Operations or Revenue Operations teams within B2B SaaS environments. At least 2 years of experience with Salesforce At least 5 years of experience in Sales Customer success or Sales Operations Preferred Qualifications: 10+ years of experience in Sales or Revenue Operations with a proven track record of building scalable infrastructure and leading teams. Experience supporting global SalesOps functions through significant company events such as IPO readiness. Experience working within regulated industries (fintech healthcare tech gov-tech) Familiarity with consumption-based or usage-based billing models. 4+ years experience using sales tools (for example: Gong Groove Clari) and sales productivity platforms. Business Process Improvement certification such as CBPP Lean or Six Sigma. Masters Degree in Business Administration (MBA) At this time Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205400 - $234400 for Director Business Development McLean VA: $226000 - $257900 for Director Business Development Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law San Francisco California Police Code Article 49 Sections 4901-4920 New York City’s Fair Chance Act Philadelphia’s Fair Criminal Records Screening Act and other applicable federal state and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process please send an email to Careers@capitalone.com Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). This carousel contains a column of headings. Selecting a heading will change the main content in the carousel that follows. Use the Previous and Next buttons to cycle through all the options use Enter to select. This carousel shows one item at a time. Use the preceding navigation carousel to select a specific heading to display the content here. How We Hire We take finding great coworkers pretty seriously. Step 1 Apply It only takes a few minutes to complete our application and assessment. Step 2 Screen and Schedule If your application is a good match you’ll hear from one of our recruiters to set up a screening interview. Step 3 Interview(s) Now’s your chance to learn about the job show us who you are share why you would be a great addition to the team and determine if Capital One is the place for you. Step 4 Decision The team will discuss — if it’s a good fit for us and you we’ll make it official! How to Pick the Perfect Career Opportunity Overwhelmed by a tough career choice? Read these tips from Devon Rollins Senior Director of Cyber Intelligence to help you accept the right offer with confidence. Your wellbeing is our priority Our benefits and total compensation package is designed for the whole person. Caring for both you and your family. #### Healthy Body Healthy Mind You have options and we have the tools to help you decide which health plans best fit your needs. #### Save Money Make Money Secure your present plan for your future and reduce expenses along the way. #### Time Family and Advice Options for your time opportunities for your family and advice along the way. It’s time to BeWell. Career Journey Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.