At LegitScript we are passionate about making the internet and payment ecosystems safer and more transparent. We help companies of all sizes keep their services legal and safe for consumers. To do this LegitScript combines big data with the world’s leading team of experts skilled in highly regulated and complex sectors including transaction laundering detection pharmaceuticals online gambling and more. The result? Unmatched accuracy and deep risk analysis that identifies which commercial entities play by the rules and which do not. Our diverse industry partnerships provide unique insights that keep businesses and governments at the forefront of emerging trends. That’s why LegitScript is trusted by the world's largest search engines internet platforms payment companies and regulatory agencies. Overview: At LegitScript we are passionate about making the internet and payment ecosystems safer and more transparent. We help companies of all sizes keep their services legal and safe for consumers. To do this LegitScript combines big data with the world’s leading team of experts skilled in highly regulated and complex sectors including transaction laundering detection pharmaceuticals online gambling and more. The result? Unmatched accuracy and deep risk analysis that identifies which commercial entities play by the rules and which do not. Our diverse industry partnerships provide unique insights that keep businesses and governments at the forefront of emerging trends. That’s why LegitScript is trusted by the world's largest search engines internet platforms payment companies and regulatory agencies. What You'll Do: The Analyst is responsible for the accurate analysis and classification of assigned websites products and / or merchants. They use open-source intelligence proprietary tools and industry best practices to identify potential areas of risk or non-compliance. By identifying potentially risky illegal or otherwise violative activities the Analyst contributes directly to LegitScript’s mission of making the internet and payment ecosystems safer and more transparent. They work in a fast-paced environment and are comfortable balancing competing priorities and delivering their work within deadlines. What You'll Do: Analyze assess and/or classify merchants by using open-source intelligence proprietary tools and industry best practices and leveraging contextual data Understand and utilize the various tools and resources necessary to perform regular program tasks. Make quick accurate analytical decisions based on information that is at times ambiguous Summarize analysis findings in clear concise written reporting Submit reports adhering to your program’s reporting standards within strict deadlines Escalate questions to appropriate colleagues using sound judgment Assist on other projects and tasks when assigned to do so by Manager Assist in the maintenance of program documentation as directed by Sr. Analysts and Manager Engage in behaviors aligned with LegitScript’s core values: Be Awesome Be Open Be Thoughtful Be Invested What You'll Bring: Ability to work in a dynamic market with a continuous improvement mindset Comfortable accepting feedback for overall growth Excellent time management and prioritization skills Ability to use good judgment and make sound independent decisions Experience with large data sets (Excel and Google Sheets) Fantastic attention to detail Problem-solving skills as well as the ability to use good judgment and make sound independent decisions Self-motivated independent resourceful and curious Strong interpersonal and communication skills Tech-savvy Well-developed ability to speak read comprehend and write English Qualifications Open to candidates with a 4-year college degree or a comparable blend of education and experience. We value practical skills strong work ethic and passion for learning regardless of formal education Comfortable with potential exposure to offensive material Proficiency using MacOS Proficiency with Google Workspace (Sheets Docs Etc) and Microsoft Excel In addition to competitive salaries full-time employees enjoy a great benefits package: Multiple Medical plans (one with $0 employee premium option) Dental & Vision plans 401k with company match and immediate vesting Generous paid time off package and 11 paid holidays And much more! If you got to this point we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement we still encourage you to apply. We're eager to meet people that believe in LegitScript’s mission and can contribute to our team in a variety of ways. This job description is not designed to cover or contain a comprehensive listing of all activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice. Please note that visa sponsorship is not available for this position. We cannot support international remote work. We do not accept unsolicited applications from third-party recruiters or agencies for this job posting. Any candidate submission without a prior agreement will be considered the property of our company and we will not be responsible for any fees or obligations related to such submissions. We encourage interested candidates to apply directly through our official channels. The pay range for this role is: 23.22 - 23.22 USD per hour(Remote (Portland Oregon US))

G'day! We are ServiceRocket a global tech-enabled services company headquartered in Palo Alto California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting we’ve got your back. Why is ServiceRocket the place for you A 20+ year tech services expert of many solutions and partnerships with industry giants. Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor. Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. We're recognized for our innovation impact and outstanding customer support even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award. Visit our website to learn more and become a part of our Rocketeer Nation. Are you passionate about working with the latest ground-breaking disruptive technologies? Do you pride yourself on learning quickly? Do you consider yourself a Linux specialist (for example deep knowledge with at least two years experience)? If you join our Docker team you are guaranteed to fully enjoy your work every day! In addition to engaging with clients (global leaders and household names) to solve challenging technical issues and having fun while collaborating with your teammates you will be working with world-class latest disruptive technologies. We are seeking a friendly polished communicator who is inherently interested in solving complex problems and delivering a high-level of customer satisfaction with every customer interaction (via help content and tickets). You will work closely with Knowledge Management Engineering and Product Management to represent the voice of the customer. What you’ll be doing Deliver a top tier customer support experience and become an expert in Docker technologies and products Apply advanced troubleshooting techniques (debug and diagnosis) on critical problems that span multiple layers of the Docker technology stack Engage with the engineering team to identify bugs and resolve technical issues Partner cross-functionally with other teams to support & assist on collaborative projects Engage in enterprise level customer calls or remote screen-sharing sessions to drive resolution for complex issues Maintain and track detailed records for all customer interactions in our internal ticketing system Create best-in-class help content and proactively perform audits for our knowledge base Participate in on-call rotations identify and recommend process improvements to deliver the highest level of customer satisfaction What you’ll bring to the table ‍ BA/BS degree or equivalent practical experience 3+ years of enterprise technical support experience at a high-growth SaaS technology company Experienced with the Docker products such as Docker Engine Docker Hub Docker Desktop and other related technologies Extensive experience troubleshooting Docker technologies and SaaS products Strong written and verbal English communication skillsAbility to work remotely across time zones Familiarity with macOS Microsoft Windows and Linux systems Nice to have: Familiarity with Kubernetes orchestration Familiarity with IT automation software (CI/CD) Familiarity with the Go programming language Familiarity with REST API and web applications Comfortable with programming languages such as Python JavaScript or similar language Only shortlisted candidates will be notified Perks ✨ Share the fruit program: when we grow the tree we share the fruit–when the company grows we share the profit. Stock options: you have the opportunity to participate in the ownership of the company. Health insurance: we support you and your family–your well-being matters. Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location. Career pathways program: you can grow horizontally vertically or any way you want. Generous monthly fixed allowances including Rockettoria Scholarship & Learning Tech Choice Wellness. Generous PTO plus one cultural heritage and community day to celebrate your story family and culture. Our Selection Process Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. You will first meet our TA member in charge of the process they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area. Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career! Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Only shortlisted candidates will be notifiedAlthough the position is hybrid/remote preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance. RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us.Recruiters will never request payments ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket please email careers@servicerocket.com.

About Invisible Invisible Technologies is the AI operating system for the enterprise. Our end-to-end AI Software Platform structures messy data builds digital workflows deploys agentic solutions evaluates/measures impact and mobilizes relevant human experts. Invisible has trained foundation models for more than 80% of the world’s leading AI model providers including Cohere Microsoft and AWS and we have the expertise to customize AI for any industry function or use case. Invisible makes AI work in the real world. In 2024 we reached $134M in revenue and were named the #2 fastest growing AI company on the Inc. 5000.About The Role We are looking for a highly organized and proactive IT Asset & Executive Support Specialist to join our IT team. This role combines global IT asset lifecycle management with direct technical support for our executive team and the New York office. You'll play a key part in delivering exceptional user experiences maintaining accurate asset visibility and collaborating with internal teams to enforce secure scalable IT practices. This position is based in our New York office located in the Union Square area of Manhattan and will provide on-site support including workstation setup AV assistance and local network infrastructure. Occasional domestic and international travel is expected to support executive onboarding and other critical business needs. What You’ll Do Manage the full lifecycle of global IT assets—hardware software and peripherals—from procurement through decommissioning with a focus on automation and process improvement in collaboration with internal stakeholders.  Maintain accurate and up-to-date inventory using Rippling and related tools with full accountability for distributed and remote devices. Enforce asset policies and procedures for onboarding offboarding and refresh cycles. Provide high-touch white-glove support for executive team members including device provisioning issue resolution and on-the-go preparedness. Deliver comprehensive IT support for the New York office including networking AV systems local hardware and workspace tech setups. Collaborate with IT engineers and the security team to roll out endpoint configurations patch management routines and device compliance policies. Coordinate executive onboarding by preparing secure travel-ready hardware kits with appropriate configurations and access. Support asset audits policy updates and process improvements to enhance IT operations and compliance. What We Need 3–5 years of experience in IT asset management enterprise desktop operations and  executive support Expert-level understanding of MDM platforms including Rippling with hands-on experience managing macOS Windows and mobile endpoints. Proficient in supporting and administering Google Workspace Enterprise Slack Enterprise Zoom Microsoft Office Suite Outlook and related tools. Skilled in remote and on-site technical support with a strong ability to troubleshoot across platforms and resolve hardware/software issues quickly. Comfortable working in a fast-paced executive-facing environment with excellent communication organization and discretion. Able to travel occasionally (e.g. quarterly or as needed) to support new executive hires or major company events. What’s In It For You Invisible is committed to fair and competitive pay ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. For this position the annual salary ranges by location are:Tier 1$99000 - $138700 USDAn Invisible Talent Acquisition Partner can provide more information on which locations are included in each of our geographic pay tiers during the interview process. For candidates outside the U.S. compensation will be adjusted to reflect local market conditions and cost-of-living differentials. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors including location job-related experience skills knowledge internal pay equity and overall market conditions. Because of this every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here you won’t just execute tasks—you’ll build innovate and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas relentless drive and the ability to turn ambiguity into opportunity. The pace is fast the challenges are big and the growth is unmatched. We’re not for everyone and we’re okay with that. If you’re looking for predictable routines this isn’t the place for you. But if you’re driven to create thrive in dynamic environments and want a front-row seat to the AI revolution you’ll fit right in. Country Hiring Guidelines:Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.AI Interviewing Guidelines:Our hiring team thoughtfully uses AI to support an efficient engaging and inclusive interview process. Since AI can also be a helpful tool for candidates we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement:We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email.  Equal Opportunity Statement:We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status or any other basis protected by law. Due to a high volume of candidates Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us. 

About Invisible Invisible Technologies is the AI operating system for the enterprise. Our end-to-end AI Software Platform structures messy data builds digital workflows deploys agentic solutions evaluates/measures impact and mobilizes relevant human experts. Invisible has trained foundation models for more than 80% of the world’s leading AI model providers including Cohere Microsoft and AWS and we have the expertise to customize AI for any industry function or use case. Invisible makes AI work in the real world. In 2024 we reached $134M in revenue and were named the #2 fastest growing AI company on the Inc. 5000.About The Role We are seeking a highly skilled and customer-focused Senior IT Associate to be the go-to technology partner for our San Francisco Bay Area office and our globally distributed workforce. This on-site role is essential to ensuring our employees have a seamless IT experience whether they are working in the office or remotely across the world. As a Senior IT Associate you’ll provide hands-on support for in-office staff while also troubleshooting and resolving technical issues for employees and contractors worldwide. You’ll work the help desk to resolve complex tickets and serve as a point of escalation for other IT Associates ensuring issues are addressed quickly and effectively. You’ll also play a key role in keeping our systems secure reliable and efficient—supporting daily operations enabling collaboration and driving technology improvements across the organization. Invisible is entering a critical stage of growth and transformation where reliability security and operational excellence are more important than ever. In this role you will ensure our teams can work seamlessly across borders systems and environments while helping the company meet the highest standards of trust and compliance. By keeping people productive and systems resilient you will directly contribute to scaling the business and unlocking future opportunities. This is a full-time position with working hours of 9:00 AM – 6:00 PM Pacific Time with occasional light travel to support team events. What You’ll Do Serve as the primary on-site IT support for Bay Area staff including laptop support workstation setup conference room technology (Zoom Rooms A/V equipment) and local network troubleshooting. Deliver remote IT support to employees and contractors globally resolving escalated tickets and issues across time zones. Work the IT help desk and act as a point of escalation for IT Associates ensuring timely resolution of complex technical issues. Provide A/V support for in-person events including setup operation and troubleshooting of microphones speakers projectors and streaming equipment. Provide comprehensive laptop support (Mac & Windows) ensuring secure reliable and consistent operation. Support and administer conferencing hardware and collaboration platforms to ensure reliable communication across the company. Assist with AWS remote workstations and other third-party application access. Manage accounts and access lifecycle including onboarding offboarding and team changes. Document IT processes ticket resolutions and system configurations. Collaborate with IT leadership on infrastructure upgrades endpoint security initiatives and process improvements. Monitor system performance proactively identify recurring issues and implement sustainable solutions. What We Need 3–5 years of IT/Helpdesk or system administration experience in enterprise environments. Strong troubleshooting skills across networking (LAN/WAN Wi-Fi) conferencing hardware and end-user devices. Advanced knowledge of macOS and Windows 11. Proficient in Google Workspace Slack Zoom Atlassian Microsoft Office Suite and many other SaaS tools. Experience supporting both on-site staff and globally distributed remote teams. Skilled in in-person and remote IT support with strong problem-solving ability. Excellent communication organization and customer service skills in a fast-paced environment. Experience with MDM and IDP platforms Familiarity with cloud environments such as AWS or GCP. Prior involvement in IT infrastructure or security-related projects. Tier 1$106000 - $118000 USDAn Invisible Talent Acquisition Partner can provide more information on which locations are included in each of our geographic pay tiers during the interview process. For candidates outside the U.S. compensation will be adjusted to reflect local market conditions and cost-of-living differentials. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors including location job-related experience skills knowledge internal pay equity and overall market conditions. Because of this every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here you won’t just execute tasks—you’ll build innovate and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas relentless drive and the ability to turn ambiguity into opportunity. The pace is fast the challenges are big and the growth is unmatched. We’re not for everyone and we’re okay with that. If you’re looking for predictable routines this isn’t the place for you. But if you’re driven to create thrive in dynamic environments and want a front-row seat to the AI revolution you’ll fit right in. Country Hiring Guidelines:Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.AI Interviewing Guidelines:Our hiring team thoughtfully uses AI to support an efficient engaging and inclusive interview process. Since AI can also be a helpful tool for candidates we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement:We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email.  Equal Opportunity Statement:We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status or any other basis protected by law. Due to a high volume of candidates Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us. 

About Us At Netwrix our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented motivated employees and hundreds of trusted partners in nearly every geography Netwrix solutions are relied upon daily by security professionals across more than 13500 organizations in over 100 countries around the world. Over the past two decades Netwrix has expanded its market presence through innovation organic growth and strategic acquisitions and are proud to be backed by renowned private equity firms TA Associates and Centerbridge Partners. Netwrix maintains a global presence fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues customers and partners. Position Overview We are seeking an exceptional Director to lead our core technology capabilities and drive digital transformation across the organization. This role requires a unique combination of deep technical expertise in enterprise IT systems proven people leadership capabilities and strategic vision to align technology solutions with business objectives. The ideal candidate will be a hands-on leader who can build high-performing teams while maintaining a relentless focus on execution and who thrives in fast-paced environments to deliver measurable impact quickly. Responsibilities Leadership & Team Development (~10%) + Lead mentor and scale a team of 8-10 IT professionals across infrastructure systems administration security and application support + Build and execute comprehensive talent acquisition strategies to attract top-tier technical talent + Establish clear performance metrics career development pathways and retention strategies + Foster a culture of continuous learning innovation and technical excellence + Conduct regular one-on-ones performance reviews and provide ongoing coaching to direct reports Technical Strategy & Architecture (~10%) + Define a comprehensive strategy and execute a 3-year roadmap for internal IT services including cloud migration infrastructure modernization and security enhancement + Lead architectural decisions for core systems including Active Directory Office 365/Microsoft 365 network infrastructure endpoint management and enterprise applications + Drive standardization and automation initiatives to reduce operational overhead and improve service reliability + Evaluate and implement emerging technologies including AI/ML tools zero-trust security frameworks and modern DevOps practices using an Agile approach + Maintain 99.9%+ uptime for critical business systems and services Core IT Services Expertise (~50%) + Must have hands-on experience and deep knowledge in: + - Identity & Access Management: Active Directory Okta Entra ID SAML/SSO privileged access management multi-factor authentication - Cloud Infrastructure: AWS/Azure/GCP platform management hybrid cloud architectures infrastructure as code - Security: Firewall management VPN solutions network segmentation endpoint protection vulnerability management incident response data loss prevention (DLP) encryption standards compliance frameworks (HIPAA SOX CCPA/CPRA GDPR) and incident response procedures - Network Infrastructure: Understanding how end-user devices connect to corporate networks including VPN technologies wireless infrastructure bandwidth management and network access control (NAC). - Device Management and Deployment: Understanding onboarding and modern device lifecycle management from procurement and imaging to deployment and retirement. This includes knowledge of mobile management (MDM/MAM) unified endpoint management (UEM) platforms and automated deployment tools like Microsoft System Center Configuration Manager (SCCM) or Intune. - Operating Systems and Platforms: Deep familiarity with Windows macOS iOS and Android ecosystems including their enterprise features security models and management capabilities. Understanding hybrid environments where multiple platforms coexist is essential. - Application Delivery and Virtualization: Expertise in various application delivery methods including virtual desktop infrastructure (VDI) desktop-as-a-service (DaaS) application virtualization (VMware etc…) and modern app deployment through cloud-based solutions. - Help Desk and Change Control Operations: Expertise in ITSM frameworks like ITIL ticketing systems remote support tools and metrics for measuring user satisfaction and support effectiveness. - Collaboration Platforms: Microsoft 365 administration SharePoint Teams Exchange Online - Monitoring & Observability: SIEM solutions network monitoring tools application performance monitoring log management - Backup & Disaster Recovery: Enterprise backup solutions business continuity planning disaster recovery testing Business Partnership Stakeholder & Vendor Management (~10%) + Serve as the primary IT liaison to executive leadership department heads and key business stakeholders + Translate complex technical concepts into business-relevant language and ROI metrics + Lead cross-functional projects involving HR Finance Operations and other business units + Establish and maintain IT service level agreements (SLAs) with clear success metrics + Participate in budget planning and vendor negotiations for IT services and solutions + Skills in technology procurement contract negotiation total cost of ownership (TCO) analysis and managing relationships with hardware and software vendors. + Understanding organizational change management principles user training methodologies and strategies for driving adoption of new technologies and processes through championing user experience improvements. Operational Excellence & Delivery (~20%) + Implement and maintain ITIL-based service management processes and procedures + Drive rapid problem resolution with mean time to resolution (MTTR) targets under 4 hours for critical issues + Establish automated deployment pipelines and infrastructure as code practices + Ensure compliance with industry standards (SOX GDPR HIPAA as applicable) and internal security policies + Implement change management processes that balance speed of delivery with operational stability Qualifications Education & Certifications: + Bachelor’s degree in Information Systems Computer Science or related field + 10+ years of progressive experience in enterprise IT environments with 5+ years in leadership roles + Hands-on experience with multi-cloud environments (AWS Azure GCP) and hybrid infrastructure + Expert-level knowledge of Microsoft ecosystem (Windows Server Active Directory Office 365 Azure) + Proven track record implementing and managing enterprise security tools and frameworks + Experience with automation tools AI and scripting languages (PowerShell Python Bash) + Current industry certifications strongly preferred (CISSP CISM AWS/Azure certifications Microsoft certifications) Experience & Skills: + Leadership Requirements + - Demonstrated success building and leading high-performing technical teams (10+ direct and indirect reports) - Experience managing IT budgets of $2M+ and complex vendor relationships - Proven ability to develop and execute multi-year technology strategies aligned with business objectives - Track record of delivering large-scale infrastructure projects on time and within budget - Experience in change management and organizational transformation initiatives + Business Acumen + - Strong presentation and communication skills with ability to influence C-level executives - Experience translating technical initiatives into measurable business outcomes - Understanding of financial modeling for technology investments and ROI analysis - Knowledge of regulatory compliance requirements in enterprise environments - Experience in vendor management contract negotiation and service level management + Other Critical Skills: + - Demonstrated experience with Agile frameworks - Requirements gathering and documentation techniques - Business case development and ROI analysis - Exceptional communication (verbal and written) across technical and non-technical audiences - Strong facilitation and negotiation abilities - Critical thinking and problem-solving capabilities - Adaptability and comfort with ambiguity - Self-motivation bias toward action and organizational discipline - Conflict resolution and team building Working Environment: + Fast-paced technology company with a focus on innovation and customer success + Collaborative environment that values cross-functional teamwork + Opportunity to influence product strategy and business outcomes + Balance of strategic planning and hands-on execution + Direct exposure to executive leadership and key stakeholders This role requires a unique blend of technical understanding business acumen and interpersonal skills. The ideal candidate will thrive in a dynamic environment where they can contribute to both the immediate execution of initiatives and the long-term vision of our company. Our Values At Netwrix our values guide every action: Next-Level Customer Focus -Customers first always. We listen protect and go the extra mile— because their success is our mission. Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins seek constant improvement and address shortcomings professionally. Transparent Ownership - We celebrate our successes own up to our mistakes communicate openly and face challenges head-on with a genuine commitment to doing the right thing. Winning with Clear Thinking - We value clarity find straightforward solutions to complex problems and make swift effective decisions. Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking and we embrace new approaches. Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge striving to be the trusted experts our customers rely on. eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths we achieve outcomes that surpass individual contributions. Join us in a culture where integrity respect and hard work are foundational. Be part of a team dedicated to making a lasting impact. Why You’ll Love Working at Netwrix Competitive Health Benefits Continuous Learning and Development Opportunities Team-Oriented Collaborative and Innovative Work Environment Regular Company Town Halls to Keep You Informed Opportunities for Career Growth and Advancement We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission. Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race color religion sex national origin age disability veteran status or any other protected characteristic under applicable law. Please let us know if you require any accommodation.

  COMPANY OVERVIEW  Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare analyze visualize automate and build data products that are amplified by AI.  POSITION SUMMARY  Our IT team looking for an Associate Desktop Services Specialist to be a part of our fast-paced high-energy team. Our Desktop Services Specialists are serious about the success of the company and are given the training tools and environment they need to succeed. If you have a passion for solving interesting problems and you believe that planning hard work teamwork and creating high quality experiences is what it takes to succeed then this entry-level position is for you.  KEY RESPONSIBILITIES  Work with fellow team members to serve as front-line support within our organizational technical support area receiving cases from end users  Perform initial troubleshooting for standard and routine end-user problems including (but not limited to) computer equipment software email teleconferencing and basic network-related issues  Document end-user issues / requests status and resolution  Manage help desk tickets and meet the Service Level Agreements (SLA) defined by the business  Finds ways to automate tasks for the IT function and other functions  Takes ownership of assigned tasks from the IT leadership from start to finish  Follow up with end-user to ensure issues have been resolved to a high level of satisfaction  Troubleshoot all technology-related problems and bring issues to a successful and timely resolution  Consolidate and simplify any systems and processes where it makes business sense and where efficiencies can be gained  Create and update knowledge base articles for self-help employee incident resolution.  Maintain employee device security compliance  Supporting a hybrid workforce of onsite and remote employees with their technology issues and requests  Communicate professionally and effectively to team members and employees even in stressful situations  Ordering shipping and setup of IT equipment for employees  Help with IT onboarding of new hire local and international employees.  JOB REQUIREMENTS  Education: Bachelor's degree or technical certification(s) highly preferred. Equivalent years of experience may substitute for education  Good communication skills – verbal and written  Familiarity with Apple Macintosh Hardware and MacOS   Familiarity with PC Hardware and Windows  Familiarity with iOS iPadOS and Apple Mobile devices  Knowledgeable in Microsoft Office/Office365 for Mac and Windows.  LOCATION: American Fork UT  Domo is an equal opportunity employer.  #LI-BD1 #LI-Onsite

Senior Backend Engineer (Python/Django Microservices) Location: Argentina Mexico Panama Brazil Chile Work Type: Remote Experience: 7+ years ### About the Opportunity We are looking for a Senior Backend Engineer to join the Carriers Capabilities Team. This team powers global integrations with shipping carriers to streamline fulfillment workflows for businesses partners and customers worldwide. You will expand and maintain the Shipping Carrier Library build scalable backend services and mentor other engineers while ensuring high availability and performance across millions of requests daily. ### Key Responsibilities Design implement test and deploy software services with high SLAs handling millions of daily requests. Ensure scalability and maintainability through microservices decoupled architectures job queuing and containerized deployments. Enhance CI/CD pipelines for safe and efficient production releases. Verify system performance (latency throughput) and optimize where needed. Architect new systems and refactor existing ones for scalability and reuse. Collaborate with business teams on product ideas and technical feasibility. Participate in design/code reviews and mentor junior engineers. Define and monitor metrics to ensure service quality. Participate in on-call rotations for production incidents. ### Requirements 7+ years of software development experience. Proficiency in Python/Django with proven production experience. Experience building large-scale applications and scalable APIs/services. Strong SQL and database design knowledge. Familiarity with microservices architectures and distributed systems. Hands-on experience consuming APIs (processing millions of integrations/second). Experience with CI/CD pipelines and automated testing. Strong understanding of OOP design patterns and architectural best practices. Must own a Mac and be proficient in macOS environments. Excellent communication skills (verbal & written). Bachelor's or Master's degree in Computer Science or equivalent experience. Nice to Have: Experience with Go or additional backend frameworks (FastAPI Rails Spring .NET). Familiarity with messaging/streaming systems (Kafka SQS Celery NSQ). Experience with workflow orchestration tools (Temporal Kestra Prefect). Exposure to shipping/postal carrier integrations. Hands-on experience with DevOps & Cloud tooling (Docker Kubernetes Terraform AWS GitHub Actions etc.). ### Hiring Process Live Coding Round (60 min) – Python/Django + Microservices. Introductory Chat (15 min). Client Interviews (Rounds 3–5). ### What We Offer 100% remote and international role. Work on large-scale high-impact systems with millions of daily users. Collaborative agile and innovation-driven environment.

G'day! We are ServiceRocket a global tech-enabled services company headquartered in Palo Alto California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting we’ve got your back. Why is ServiceRocket the place for you A 20+ year tech services expert of many solutions and partnerships with industry giants. Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor. Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. We're recognized for our innovation impact and outstanding customer support even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award. Visit our website to learn more and become a part of our Rocketeer Nation. Are you passionate about working with the latest ground-breaking disruptive technologies? Do you pride yourself on learning quickly? Do you consider yourself a Linux specialist (for example deep knowledge with at least two years experience)? If you join our Docker team you are guaranteed to fully enjoy your work every day! In addition to engaging with clients (global leaders and household names) to solve challenging technical issues and having fun while collaborating with your teammates you will be working with world-class latest disruptive technologies. We are seeking a friendly polished communicator who is inherently interested in solving complex problems and delivering a high-level of customer satisfaction with every customer interaction (via help content and tickets). You will work closely with Knowledge Management Engineering and Product Management to represent the voice of the customer. What you’ll be doing Deliver a top tier customer support experience and become an expert in Docker technologies and products Apply advanced troubleshooting techniques (debug and diagnosis) on critical problems that span multiple layers of the Docker technology stack Engage with the engineering team to identify bugs and resolve technical issues Partner cross-functionally with other teams to support & assist on collaborative projects Engage in enterprise level customer calls or remote screen-sharing sessions to drive resolution for complex issues Maintain and track detailed records for all customer interactions in our internal ticketing system Create best-in-class help content and proactively perform audits for our knowledge base Participate in on-call rotations identify and recommend process improvements to deliver the highest level of customer satisfaction What you’ll bring to the table ‍ BA/BS degree or equivalent practical experience 3+ years of enterprise technical support experience at a high-growth SaaS technology company Experienced with the Docker products such as Docker Engine Docker Hub Docker Desktop and other related technologies Extensive experience troubleshooting Docker technologies and SaaS products Strong written and verbal English communication skillsAbility to work remotely across time zones Familiarity with macOS Microsoft Windows and Linux systems Nice to have: Familiarity with Kubernetes orchestration Familiarity with IT automation software (CI/CD) Familiarity with the Go programming language Familiarity with REST API and web applications Comfortable with programming languages such as Python JavaScript or similar language Only shortlisted candidates will be notified Perks ✨ Share the fruit program: when we grow the tree we share the fruit–when the company grows we share the profit. Stock options: you have the opportunity to participate in the ownership of the company. Health insurance: we support you and your family–your well-being matters. Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location. Career pathways program: you can grow horizontally vertically or any way you want. Generous monthly fixed allowances including Rockettoria Scholarship & Learning Tech Choice Wellness. Generous PTO plus one cultural heritage and community day to celebrate your story family and culture. Our Selection Process Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. You will first meet our TA member in charge of the process they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area. Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career! Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Only shortlisted candidates will be notifiedAlthough the position is hybrid/remote preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance. RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us.Recruiters will never request payments ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket please email careers@servicerocket.com.

About Us At Netwrix our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented motivated employees and hundreds of trusted partners in nearly every geography Netwrix solutions are relied upon daily by security professionals across more than 13500 organizations in over 100 countries around the world. Over the past two decades Netwrix has expanded its market presence through innovation organic growth and strategic acquisitions and are proud to be backed by renowned private equity firms TA Associates and Centerbridge Partners. Netwrix maintains a global presence fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues customers and partners. Position Overview We are seeking an exceptional Director to lead our core technology capabilities and drive digital transformation across the organization. This role requires a unique combination of deep technical expertise in enterprise IT systems proven people leadership capabilities and strategic vision to align technology solutions with business objectives. The ideal candidate will be a hands-on leader who can build high-performing teams while maintaining a relentless focus on execution and who thrives in fast-paced environments to deliver measurable impact quickly. Responsibilities Leadership & Team Development (~10%) + Lead mentor and scale a team of 8-10 IT professionals across infrastructure systems administration security and application support + Build and execute comprehensive talent acquisition strategies to attract top-tier technical talent + Establish clear performance metrics career development pathways and retention strategies + Foster a culture of continuous learning innovation and technical excellence + Conduct regular one-on-ones performance reviews and provide ongoing coaching to direct reports Technical Strategy & Architecture (~10%) + Define a comprehensive strategy and execute a 3-year roadmap for internal IT services including cloud migration infrastructure modernization and security enhancement + Lead architectural decisions for core systems including Active Directory Office 365/Microsoft 365 network infrastructure endpoint management and enterprise applications + Drive standardization and automation initiatives to reduce operational overhead and improve service reliability + Evaluate and implement emerging technologies including AI/ML tools zero-trust security frameworks and modern DevOps practices using an Agile approach + Maintain 99.9%+ uptime for critical business systems and services Core IT Services Expertise (~50%) + Must have hands-on experience and deep knowledge in: + - Identity & Access Management: Active Directory Okta Entra ID SAML/SSO privileged access management multi-factor authentication - Cloud Infrastructure: AWS/Azure/GCP platform management hybrid cloud architectures infrastructure as code - Security: Firewall management VPN solutions network segmentation endpoint protection vulnerability management incident response data loss prevention (DLP) encryption standards compliance frameworks (HIPAA SOX CCPA/CPRA GDPR) and incident response procedures - Network Infrastructure: Understanding how end-user devices connect to corporate networks including VPN technologies wireless infrastructure bandwidth management and network access control (NAC). - Device Management and Deployment: Understanding onboarding and modern device lifecycle management from procurement and imaging to deployment and retirement. This includes knowledge of mobile management (MDM/MAM) unified endpoint management (UEM) platforms and automated deployment tools like Microsoft System Center Configuration Manager (SCCM) or Intune. - Operating Systems and Platforms: Deep familiarity with Windows macOS iOS and Android ecosystems including their enterprise features security models and management capabilities. Understanding hybrid environments where multiple platforms coexist is essential. - Application Delivery and Virtualization: Expertise in various application delivery methods including virtual desktop infrastructure (VDI) desktop-as-a-service (DaaS) application virtualization (VMware etc…) and modern app deployment through cloud-based solutions. - Help Desk and Change Control Operations: Expertise in ITSM frameworks like ITIL ticketing systems remote support tools and metrics for measuring user satisfaction and support effectiveness. - Collaboration Platforms: Microsoft 365 administration SharePoint Teams Exchange Online - Monitoring & Observability: SIEM solutions network monitoring tools application performance monitoring log management - Backup & Disaster Recovery: Enterprise backup solutions business continuity planning disaster recovery testing Business Partnership Stakeholder & Vendor Management (~10%) + Serve as the primary IT liaison to executive leadership department heads and key business stakeholders + Translate complex technical concepts into business-relevant language and ROI metrics + Lead cross-functional projects involving HR Finance Operations and other business units + Establish and maintain IT service level agreements (SLAs) with clear success metrics + Participate in budget planning and vendor negotiations for IT services and solutions + Skills in technology procurement contract negotiation total cost of ownership (TCO) analysis and managing relationships with hardware and software vendors. + Understanding organizational change management principles user training methodologies and strategies for driving adoption of new technologies and processes through championing user experience improvements. Operational Excellence & Delivery (~20%) + Implement and maintain ITIL-based service management processes and procedures + Drive rapid problem resolution with mean time to resolution (MTTR) targets under 4 hours for critical issues + Establish automated deployment pipelines and infrastructure as code practices + Ensure compliance with industry standards (SOX GDPR HIPAA as applicable) and internal security policies + Implement change management processes that balance speed of delivery with operational stability Qualifications Education & Certifications: + Bachelor’s degree in Information Systems Computer Science or related field + 10+ years of progressive experience in enterprise IT environments with 5+ years in leadership roles + Hands-on experience with multi-cloud environments (AWS Azure GCP) and hybrid infrastructure + Expert-level knowledge of Microsoft ecosystem (Windows Server Active Directory Office 365 Azure) + Proven track record implementing and managing enterprise security tools and frameworks + Experience with automation tools AI and scripting languages (PowerShell Python Bash) + Current industry certifications strongly preferred (CISSP CISM AWS/Azure certifications Microsoft certifications) Experience & Skills: + Leadership Requirements + - Demonstrated success building and leading high-performing technical teams (10+ direct and indirect reports) - Experience managing IT budgets of $2M+ and complex vendor relationships - Proven ability to develop and execute multi-year technology strategies aligned with business objectives - Track record of delivering large-scale infrastructure projects on time and within budget - Experience in change management and organizational transformation initiatives + Business Acumen + - Strong presentation and communication skills with ability to influence C-level executives - Experience translating technical initiatives into measurable business outcomes - Understanding of financial modeling for technology investments and ROI analysis - Knowledge of regulatory compliance requirements in enterprise environments - Experience in vendor management contract negotiation and service level management + Other Critical Skills: + - Demonstrated experience with Agile frameworks - Requirements gathering and documentation techniques - Business case development and ROI analysis - Exceptional communication (verbal and written) across technical and non-technical audiences - Strong facilitation and negotiation abilities - Critical thinking and problem-solving capabilities - Adaptability and comfort with ambiguity - Self-motivation bias toward action and organizational discipline - Conflict resolution and team building Working Environment: + Fast-paced technology company with a focus on innovation and customer success + Collaborative environment that values cross-functional teamwork + Opportunity to influence product strategy and business outcomes + Balance of strategic planning and hands-on execution + Direct exposure to executive leadership and key stakeholders This role requires a unique blend of technical understanding business acumen and interpersonal skills. The ideal candidate will thrive in a dynamic environment where they can contribute to both the immediate execution of initiatives and the long-term vision of our company. Our Values At Netwrix our values guide every action: Next-Level Customer Focus -Customers first always. We listen protect and go the extra mile— because their success is our mission. Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins seek constant improvement and address shortcomings professionally. Transparent Ownership - We celebrate our successes own up to our mistakes communicate openly and face challenges head-on with a genuine commitment to doing the right thing. Winning with Clear Thinking - We value clarity find straightforward solutions to complex problems and make swift effective decisions. Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking and we embrace new approaches. Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge striving to be the trusted experts our customers rely on. eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths we achieve outcomes that surpass individual contributions. Join us in a culture where integrity respect and hard work are foundational. Be part of a team dedicated to making a lasting impact. Why You’ll Love Working at Netwrix Competitive Health Benefits Continuous Learning and Development Opportunities Team-Oriented Collaborative and Innovative Work Environment Regular Company Town Halls to Keep You Informed Opportunities for Career Growth and Advancement We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission. Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race color religion sex national origin age disability veteran status or any other protected characteristic under applicable law. Please let us know if you require any accommodation.

G'day!We are ServiceRocket🚀 a global tech-enabled services company headquartered in Palo Alto California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket we are committed to the development of every Rocketeer and the trust of every customer.Twenty years on and counting we’ve got your back. Why is ServiceRocket the place for you 🧡- A 20+ year tech services expert of many solutions and partnerships with industry giants.- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. - We're recognized for our innovation impact and outstanding customer support even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.Visit our website to learn more and become a part of our Rocketeer Nation.Are you passionate about working with the latest ground-breaking disruptive technologies?Do you pride yourself on learning quickly?Do you consider yourself a Linux specialist (for example deep knowledge with at least two years experience)?If you join our Docker team you are guaranteed to fully enjoy your work every day! In addition to engaging with clients (global leaders and household names) to solve challenging technical issues and having fun while collaborating with your teammates you will be working with world-class latest disruptive technologies.We are seeking a friendly polished communicator who is inherently interested in solving complex problems and delivering a high-level of customer satisfaction with every customer interaction (via help content and tickets). You will work closely with Knowledge Management Engineering and Product Management to represent the voice of the customer.What you’ll be doing 💪- Deliver a top tier customer support experience and become an expert in Docker technologies and products- Apply advanced troubleshooting techniques (debug and diagnosis) on critical problems that span multiple layers of the Docker technology stack- Engage with the engineering team to identify bugs and resolve technical issues- Partner cross-functionally with other teams to support & assist on collaborative projects- Engage in enterprise level customer calls or remote screen-sharing sessions to drive resolution for complex issues- Maintain and track detailed records for all customer interactions in our internal ticketing system- Create best-in-class help content and proactively perform audits for our knowledge base- Participate in on-call rotations identify and recommend process improvements to deliver the highest level of customer satisfactionWhat you’ll bring to the table 🧑‍💻- BA/BS degree or equivalent practical experience- 3+ years of enterprise technical support experience at a high-growth SaaS technology company- Experienced with the Docker products such as Docker Engine Docker Hub Docker Desktop and other related technologies- Extensive experience troubleshooting Docker technologies and SaaS products- Strong written and verbal English communication skillsAbility to work remotely across time zones- Familiarity with macOS Microsoft Windows and Linux systemsNice to have:- Familiarity with Kubernetes orchestration- Familiarity with IT automation software (CI/CD)- Familiarity with the Go programming language- Familiarity with REST API and web applications- Comfortable with programming languages such as Python JavaScript or similar language ➡ ➡ Only shortlisted candidates will be notifiedPerks ✨🍇🚀-Share the fruit program: when we grow the tree we share the fruit–when the company grows we share the profit.-Stock options: you have the opportunity to participate in the ownership of the company.-Health insurance: we support you and your family–your well-being matters.-Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location. -Career pathways program: you can grow horizontally vertically or any way you want.-Generous monthly fixed allowances including Rockettoria Scholarship & Learning Tech Choice Wellness.-Generous PTO plus one cultural heritage and community day to celebrate your story family and culture.Our Selection Process 🔎Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. You will first meet our TA member in charge of the process they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!Additional InformationServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Only shortlisted candidates will be notifiedAlthough the position is hybrid/remote preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us.Recruiters will never request payments ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket please email careers@servicerocket.com.