| Description | What We Do Care Access is a unique multi-specialty network of research sites that operates as one connected team of physician investigators nurse coordinators and operations managers. Who We Are We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another find new ideas to accelerate medicine and seed a long-term impact for generations. Position Overview As a Senior Clinical Systems Administrator at Care Access Enterprise you will be responsible for the design configuration and ongoing support of our laboratory and clinical information systems (e.g. LIS internal EMR). You’ll partner closely with clinical teams to translate evolving requirements into reliable scalable solutions and work closely with technology teams to leverage scripting of low-/no-code tools to automate workflows and accelerate innovation in patient care. ### What You'll Be Working On (Duties include but are not limited to): Configure & Maintain Clinical Systems: Install upgrade and tune the LIS and similar systems to support the operations of the Future of Medicine program Scripting & Automation: Develop and maintain simple scripts (e.g. Python PowerShell Low/No-code solutions) to automate data flows system health checks and routine maintenance. Troubleshooting & Support: Respond to Tier 2/3 incidents diagnose system issues and coordinate with vendors or internal engineering to resolve defects or performance bottlenecks. Continuous Improvement & Innovation: Research and pilot emerging clinical IT technologies build and review usage reports and recommend enhancements to streamline operations and improve data quality. Other Responsibilities: Assist with ad-hoc reporting data maintenance and interface documentation. Gather requirements from business users. Contribute to validation of regulated system. ### Physical and Travel Requirements: This role requires 100% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment. This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. ### What You Bring (Knowledge Skills and Abilities): Clinical Systems Expertise: Hands-on experience configuring and supporting Laboratory Information Systems (LIS) and related clinical applications. Technical Agility: Proficiency in scripting and automation using Python PowerShell and related languages. Low/No-Code Development: Proven track record building integrations and solutions using Zapier Workato Microsoft Power Apps and Azure Logic Apps. Analytical Problem-Solving: Strong diagnostic and analytical skills to identify root causes and implement sustainable fixes under tight timelines. Forward-Thinking Mindset: Passion for evaluating and adopting new technologies to enhance system capabilities and user experience. Communication & Collaboration: Excellent verbal and written skills adept at partnering with clinical stakeholders and cross-functional teams. Comfortable leveraging AI-driven tools and platforms to enhance day-to-day productivity accelerate decision-making and support continuous improvement in system capabilities. ### Certifications/Licenses Education and Experience: Education: Bachelor’s degree in Information Systems Computer Science Health Informatics or related field. Experience: 5+ years administering clinical systems (LIS EHR CPOE) in a healthcare setting. ### Benefits (US Full-Time Employees Only) Paid Time Off (PTO) and Company Paid Holidays 100% Employer paid medical dental and vision insurance plan options Health Savings Account and Flexible Spending Accounts Bi-weekly HSA employer contribution Company paid Short-Term Disability and Long-Term Disability 401(k) Retirement Plan with Company Match Diversity & Inclusion We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success. At Care Access every day we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the physicians and caring for patients. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. Employment Statement Care Access complies with all employment laws and regulations with respect to its employment practices terms and conditions of employment and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate under any circumstances the use of any form of forced or involuntary labor child labor or human trafficking. This extends to suppliers partners or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere. |