| Description | Draft Job Description – Operations Manager Overview SenseAI is a fast-growing technology company making advanced software to enhance analytical equipment such as electron microscopes. It is on a high trajectory and requires structure processes and operational support to thrive. It is looking for an Operations Manager to look after operational aspects of the business complementing the Finance Operations Manager who will primarily cover Finance (payroll expenses R&D tax credits and other Xero related tasks) and HR (recruitment contracts holidays appraisals). Sales and Marketing Support - Marketing support around trade shows / events - Newsletters and marketing actions complementing marketing consultant - Customer basic support stakeholder engagement - Lead management (supporting sales CRM interaction) - Conference registration and logistics including shipping of exhibition stands posters etc. - Website/comms. support Policy Support - Update and circulation of documentation and policies ie. Handbook Health & Safety etc. Logistics - Filing and organisation to ensure smooth operations by implementing effective administrative and project management systems - Travel and hotel bookings in line with expenses policy Processes - Filing and organisation - Policies – data security privacy environmental business continuity - ISO Operating Standards – knowledge of or willingness to learn Executive Support - Assist with administration in support of grants - Diary management / organise meetings and visits - Any prep for board meetings - Sensitive admin tasks – share options EMI EIS share certificates - Procurement insurance - Track actions minutes and commitments Skills general and specialist knowledge Excellent interpersonal written and verbal communication skills. Excellent planning organisational prioritising and project management skills demonstrated by proven ability to prioritise work resolve conflicting priorities and progress work thoroughly reliably and to a consistently high standard. Excellent IT skills including use of Microsoft suite ± time management tools. Personal attributes Positive approach highly motivated reliable with ability to work Independently. Consistent ability to produce high quality/quantity of work. Ability to work effectively under pressure to strict deadlines and on multiple concurrent tasks. Able to work independently and willing to work in a team environment contributing to the development and growth of the research team. A logical focused problem-solving approach and ability to use initiative. Adaptable and flexible approach to all aspects of work. Ability to exercise tact diplomacy sensitivity and confidentiality Working Arrangements Flexible working from home is OK expected to join most office F2F meetings which are monthly in Liverpool. May be suited to someone looking for a 4-day working week. Full-time suited too. Job Types: Full-time Part-time Pay: £35000.00-£50000.00 per year Expected hours: No less than 32 per week Benefits: Flexitime Work from home Education: GCSE or equivalent (preferred) Experience: Operations management: 3 years (preferred) Work authorisation: United Kingdom (preferred) Work Location: Remote |