Remote Bilingual Jobs

Cranial Technologies is the only company in the world completely dedicated to researching diagnosing and treating plagiocephaly (commonly called flat head syndrome). With over 300000 babies successfully treated we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.    We are currently looking for a full-time Bilingual (Spanish) Customer Service Representative to join our rapidly growing team! Our ideal candidate will build a rapport with families healthcare providers and insurance companies in a compassionate and efficient manner over the phone. You will educate potential families about the evaluation appointment treatment process and insurance process expediting the process for families while maintaining excellent customer service. We are looking for someone to work in Mountain/Pacific time. We will train you on our process and all things unique to Cranial Technologies!   Responsibilities include: Providing outstanding customer service to our families over the phone Accurately entering patient registration information and initial appointment scheduling including identifying potential conflicts or trends for each Clinic schedule Coordination of information between referring physicians insurance companies and our own treatment clinics Review cost share amounts co-payments and financial responsibility with our families Handling variable call-volume on multiple queues averaging 40 to 70 calls a day   Requirements: Fluency in Spanish and English required 1 – 2 years’ customer service or related experience 1 – 2 years’ experience with computer software Exceptional communication including phone etiquette and human relations skills Ability to work with people from diverse backgrounds Proactive mindset with the ability to absorb new information in a timely manner Professional demeanor in both written and spoken communication with families providers and coworkers. Ability to problem-solve and prioritize daily tasks to manage individual workload.   We offer an excellent benefits package: Medical Vision and Dental Insurance 401k Retirement Plan Flex Spending Plans 3.5 Weeks Paid Time Off plus 7 paid Holidays Life Insurance Short/Long Term Disability Insurance The pay range for this position is $19.50 - $20.00 per hour. Pay is dependent on the applicant's relevant experience. $1000 Sign-On Bonus   Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed you should receive an update on your status via email. Please keep an eye on your spam and junk mail Please no phone calls to the clinic or offices regarding the position. If you are unable to submit your application please email the recruiting department at careers@cranialtech.com for assistance internal candidates are not eligible for a sign-on bonus.

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in Orange County CA Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Equity compensation package Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in Ventura County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in Ventura County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located near San Joaquin County Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Equity compensation package Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in Ventura County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in Ventura County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in Ventura County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters food pantries and other community-based organizations to turn them into a site of care. As a support system for the community we provide wraparound clinical services up-skill CBO staff to become Community Health Workers and utilize our proprietary data-driven technology platform Arc for care coordination. Through Medicaid MCOs we provide healthcare for hard-to-reach high-need individuals while sharing healthcare dollars with community groups to expand their social support programs. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.  We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home   What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members  Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist  with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations  Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks   What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located in Orange County CA Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish  Strong understanding of cultural fluency High degree of empathy  Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity  Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications:  Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder  2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment   Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Equity compensation package Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth!  Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law.  Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!