Remote Call Center Rep Jobs

MDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose-where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications you won't just make calls-you'll make a difference. For over 33 years the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics Habitat for Humanity CARE Heifer International Operation Smile Project Hope Save the Children the International Fellowship of Christians and Jews The American Red Cross and Christian ministries like Focus on the Family Prison Fellowship the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance. As an MDS Communication Specialist you will: Receive in-depth training. Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. Call for 4-8 different clients over the course of an 8 hour day using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. Communicate with donors and prospective donors in a positive engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability Dedicated wired internet connection A quiet place to work at home free from normal household interruptions Basic computer skills. A commitment and enthusiasm to the charitable and non-profit causes we represent. A willingness to learn. Persistence Benefits of joining MDS: $15-$16 per hour for 40 hours shifts (depending on schedule). Participation in our performance bonus program (MDS paid $635000 in bonuses in 2024 equating to over $12000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. Paid break time. Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time off. The opportunity to transition to working from home after you have established yourself in the call center. The opportunity to advance to management positions Inbound Donor Services positions as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety we want to help you on that journey.

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Aston Carter. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We are hiring for 60 100% remote HR Call Center Customer Service Reps for a well-known tech. company! Job Description We need exceptionally talented bright and driven people to join our HR Live Support Customer Service Team. As a Call Center HR Assistant you will play a key role in delivering best-in-class Leave of Absence Disability and HR services to employees applicants and candidates globally. You will provide accurate consistent and timely responses to inquiries through various contact channels including phone web case and chat. Responsibilities Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of problem-solving and customer service. Receive and resolve inquiries primarily via phone chats and emails as the first point of contact for Leave Disability and HR-related inquiries. Resolve inquiries holistically by referring to available documentation such as frequently asked questions knowledge base articles and standard operating procedures and escalate when necessary. Build customer trust through empathetic personalized conversations by assessing and adjusting the case management plan to each employee's changing needs. Respond to employee-impacting issues that may arise during the leave event and ensure the right communication and documentation occurs. Use high judgment critical thinking and rationale to balance process adherence with employees' needs to analyze and decide on disability leave and accommodations requests. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and update policies. Essential Skills 3+ years of recent customer support particularly with phone and chat communications. HR knowledge and experience. Strong communication skills. Ability to show and demonstrate empathy. Proficiency in computers and ability to research to find answers and information. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast-paced environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail-oriented with the ability to analyze problem-solve organize and manage multiple priorities. Work Environment This is a 100% remote position. Candidates are expected to be on camera during the training and nesting period. You must have a dedicated space in your residence to successfully perform the role and responsibilities. Benefits Medical Dental Vision 401(k) options Career Advancement Growth Opportunities 100% Remote Full-Time Hours Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. If eligible the benefits available for this temporary role may include the following: Medical dental & vision - Critical Illness Accident and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 26 2025. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting finance human resources talent acquisition procurement supply chain and select administrative professions we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S. Canada Asia Pacific and Europe Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. If you have questions about this posting please contact support@lensa.com"

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Republic Services. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. POSITION SUMMARY: With appropriate knowledge of the Company’s services and processes the Customer Resource Associate works under the direct supervision of the Customer Resource Supervisor in a Customer Resource Center to deliver the highest level of quality service to our customers. The Customer Resource Associate receives and responds to customer calls inquiries requests and complaints which may require research and investigation to reach resolution and delivers superior customer service in a prompt respectful and courteous manner to ensure customer concerns are resolved. Principal Responsibilities Successfully completes training to become knowledgeable about the waste services industry and Republic Services’ processes services and policies. Responds in a timely and accurate manner to customer service calls ensuring that service issues and concerns are treated in a respectful and professional manner. Effectively responds to routine issues regarding residential and commercial service matters which may involve outbound calls and other communications to resolve service inquiries and equipment issues. Returns all internal and external calls emails and faxes in a timely manner to ensure that customers’ concerns are understood addressed and resolved in an efficient and complete manner. Receives and reviews individual performance metric reports and action plans with manager to understand individual performance. Enters service data into computer. Logs information about customer service interactions into systems updates information in a timely and accurate manner in order for associates to able to track service inquiries and resolution. Performs other job-related duties as assigned or apparent. Qualifications Experience using bilingual skills particularly Spanish in a business environment. Minimum Qualifications 1 year recent customer service or call center experience START DATE: November 7th 2025 SCHEDULE: You must be available to work any 40 hour work week between 7:30am-6:30pm Eastern Time Monday through Friday. TRAINING: Paid training. No time off allowed during orientation training and nesting during the first three weeks. PAY RATE: $18.50/hour REMOTE WORK: Both training and the position will be work from home. The company provides equipment and the employee supplies the internet a hard-wired internet connection and a distraction-free work environment. Internet Requirements: Ping/Latency 100ms or less Download 25MBPS Upload 5MPBS Packet loss 0% (Cannot use: Mobil hot-spot tethering or Satellite ISP service) Remote Requirements: Employees are required to be on video in internal meetings and trainings. Rewarding Compensation And Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). Washington PTO: https://www.republicservices.com/sites/default/files/legacydocuments/Washington-PTO-Table.pdf The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities duties and skills required by an incumbent so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status relationship or association with a protected veteran (spouses or other family members) genetic information or any other characteristic protected by applicable law. About The Company Republic Services Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services including recycling waste special waste hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023 Republic’s total company revenue was $14.9 billion and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1000 locations including collection and transfer stations recycling and polymer centers treatment facilities and landfills. Although we operate across North America the collection recycling treatment or disposal of materials is a local business and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level closest to the customer. Our customers including small businesses major corporations and municipalities want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41000 team members understand that it's not just what we do that matters but how we do it. Our Company Values Guide Our Daily Actions Safe : We protect the livelihoods of our colleagues and communities. Committed to Serve : We go above and beyond to exceed our customers’ expectations. Environmentally Responsible: We take action to improve our environment. Driven : We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste environmental solutions and sustainability innovation. With our integrated approach strengthening our position in one area advances other areas of our business. For example as we grow volume in recycling and waste we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale unlocking new opportunities for advanced recycling. In addition we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings including PFAS remediation an increasing customer need. SUSTAINABILITY INNOVATION Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers a joint venture with Ravago to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron’s 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere’s World’s Most Ethical Companies Fortune World’s Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global Job Posting End Date 09-14-2025 The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible. If you have questions about this posting please contact support@lensa.com"

POSITION SUMMARY: With appropriate knowledge of the Company’s services and processes the Customer Resource Associate works under the direct supervision of the Customer Resource Supervisor in a Customer Resource Center to deliver the highest level of quality service to our customers. The Customer Resource Associate receives and responds to customer calls inquiries requests and complaints which may require research and investigation to reach resolution and delivers superior customer service in a prompt respectful and courteous manner to ensure customer concerns are resolved. Principal Responsibilities Successfully completes training to become knowledgeable about the waste services industry and Republic Services’ processes services and policies. Responds in a timely and accurate manner to customer service calls ensuring that service issues and concerns are treated in a respectful and professional manner. Effectively responds to routine issues regarding residential and commercial service matters which may involve outbound calls and other communications to resolve service inquiries and equipment issues. Returns all internal and external calls emails and faxes in a timely manner to ensure that customers’ concerns are understood addressed and resolved in an efficient and complete manner. Receives and reviews individual performance metric reports and action plans with manager to understand individual performance. Enters service data into computer. Logs information about customer service interactions into systems updates information in a timely and accurate manner in order for associates to able to track service inquiries and resolution. Performs other job-related duties as assigned or apparent. Qualifications Experience using bilingual skills particularly Spanish in a business environment. Minimum Qualifications 1 year recent customer service or call center experience START DATE: November 7th 2025 SCHEDULE: You must be available to work any 40 hour work week between 7:30am-6:30pm Eastern Time Monday through Friday. TRAINING: Paid training. No time off allowed during orientation training and nesting during the first three weeks. PAY RATE: $18.50/hour REMOTE WORK: Both training and the position will be work from home. The company provides equipment and the employee supplies the internet a hard-wired internet connection and a distraction-free work environment. Internet Requirements: Ping/Latency 100ms or less Download 25MBPS Upload 5MPBS Packet loss 0% (Cannot use: Mobil hot-spot tethering or Satellite ISP service) Remote Requirements: Employees are required to be on video in internal meetings and trainings. Rewarding Compensation And Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). Washington PTO: https://www.republicservices.com/sites/default/files/legacydocuments/Washington-PTO-Table.pdf The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities duties and skills required by an incumbent so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status relationship or association with a protected veteran (spouses or other family members) genetic information or any other characteristic protected by applicable law. About The Company Republic Services Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services including recycling waste special waste hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023 Republic’s total company revenue was $14.9 billion and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1000 locations including collection and transfer stations recycling and polymer centers treatment facilities and landfills. Although we operate across North America the collection recycling treatment or disposal of materials is a local business and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level closest to the customer. Our customers including small businesses major corporations and municipalities want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41000 team members understand that it's not just what we do that matters but how we do it. Our Company Values Guide Our Daily Actions Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers’ expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste environmental solutions and sustainability innovation. With our integrated approach strengthening our position in one area advances other areas of our business. For example as we grow volume in recycling and waste we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale unlocking new opportunities for advanced recycling. In addition we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings including PFAS remediation an increasing customer need. SUSTAINABILITY INNOVATION Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers a joint venture with Ravago to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron’s 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere’s World’s Most Ethical Companies Fortune World’s Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global Job Posting End Date 09-14-2025 The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible.

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Aston Carter. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We are hiring for 40 100% remote HR Call Center Customer Service Reps for a well-known tech. company! Job Description We need exceptionally talented bright and driven people to join our HR Live Support Customer Service Team. As a Call Center HR Assistant you will play a key role in delivering best-in-class Leave of Absence Disability and HR services to employees applicants and candidates globally. You will provide accurate consistent and timely responses to inquiries through various contact channels including phone web case and chat. Responsibilities Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of problem-solving and customer service. Receive and resolve inquiries primarily via phone chats and emails as the first point of contact for Leave Disability and HR-related inquiries. Resolve inquiries holistically by referring to available documentation such as frequently asked questions knowledge base articles and standard operating procedures and escalate when necessary. Build customer trust through empathetic personalized conversations by assessing and adjusting the case management plan to each employee's changing needs. Respond to employee-impacting issues that may arise during the leave event and ensure the right communication and documentation occurs. Use high judgment critical thinking and rationale to balance process adherence with employees' needs to analyze and decide on disability leave and accommodations requests. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and update policies. Essential Skills 3+ years of recent customer support particularly with phone and chat communications. HR knowledge and experience. Strong communication skills. Ability to show and demonstrate empathy. Proficiency in computers and ability to research to find answers and information. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast-paced environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail-oriented with the ability to analyze problem-solve organize and manage multiple priorities. Work Environment This is a 100% remote position. Candidates are expected to be on camera during the training and nesting period. You must have a dedicated space in your residence to successfully perform the role and responsibilities. Benefits Medical Dental Vision 401(k) options Career Advancement Growth Opportunities 100% Remote Full-Time Hours Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. If eligible the benefits available for this temporary role may include the following: Medical dental & vision - Critical Illness Accident and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 5 2025. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting finance human resources talent acquisition procurement supply chain and select administrative professions we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S. Canada Asia Pacific and Europe Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. If you have questions about this posting please contact support@lensa.com"

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Aston Carter. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We are hiring for 40 100% remote HR Call Center Customer Service Reps for a well-known tech. company! Job Description We need exceptionally talented bright and driven people to join our HR Live Support Customer Service Team. As a Call Center HR Assistant you will play a key role in delivering best-in-class Leave of Absence Disability and HR services to employees applicants and candidates globally. You will provide accurate consistent and timely responses to inquiries through various contact channels including phone web case and chat. Responsibilities Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of problem-solving and customer service. Receive and resolve inquiries primarily via phone chats and emails as the first point of contact for Leave Disability and HR-related inquiries. Resolve inquiries holistically by referring to available documentation such as frequently asked questions knowledge base articles and standard operating procedures and escalate when necessary. Build customer trust through empathetic personalized conversations by assessing and adjusting the case management plan to each employee's changing needs. Respond to employee-impacting issues that may arise during the leave event and ensure the right communication and documentation occurs. Use high judgment critical thinking and rationale to balance process adherence with employees' needs to analyze and decide on disability leave and accommodations requests. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and update policies. Essential Skills 3+ years of recent customer support particularly with phone and chat communications. HR knowledge and experience. Strong communication skills. Ability to show and demonstrate empathy. Proficiency in computers and ability to research to find answers and information. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast-paced environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail-oriented with the ability to analyze problem-solve organize and manage multiple priorities. Work Environment This is a 100% remote position. Candidates are expected to be on camera during the training and nesting period. You must have a dedicated space in your residence to successfully perform the role and responsibilities. Benefits Medical Dental Vision 401(k) options Career Advancement Growth Opportunities 100% Remote Full-Time Hours Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. If eligible the benefits available for this temporary role may include the following: Medical dental & vision - Critical Illness Accident and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 5 2025. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting finance human resources talent acquisition procurement supply chain and select administrative professions we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S. Canada Asia Pacific and Europe Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. If you have questions about this posting please contact support@lensa.com"

POSITION SUMMARY: With appropriate knowledge of the Company’s services and processes the Customer Resource Associate works under the direct supervision of the Customer Resource Supervisor in a Customer Resource Center to deliver the highest level of quality service to our customers. The Customer Resource Associate receives and responds to customer calls inquiries requests and complaints which may require research and investigation to reach resolution and delivers superior customer service in a prompt respectful and courteous manner to ensure customer concerns are resolved. PRINCIPAL RESPONSIBILITIES: Successfully completes training to become knowledgeable about the waste services industry and Republic Services’ processes services and policies. Responds in a timely and accurate manner to customer service calls ensuring that service issues and concerns are treated in a respectful and professional manner. Effectively responds to routine issues regarding residential and commercial service matters which may involve outbound calls and other communications to resolve service inquiries and equipment issues. Returns all internal and external calls emails and faxes in a timely manner to ensure that customers’ concerns are understood addressed and resolved in an efficient and complete manner. Receives and reviews individual performance metric reports and action plans with manager to understand individual performance. Enters service data into computer. Logs information about customer service interactions into systems updates information in a timely and accurate manner in order for associates to able to track service inquiries and resolution. Performs other job-related duties as assigned or apparent. QUALIFICATIONS: Experience using bilingual skills particularly Spanish in a business environment. MINIMUM QUALIFICATIONS: 1 year recent customer service or call center experience START DATE: November 7th 2025 SCHEDULE: You must be available to work any 40 hour work week between 7:30am-6:30pm Eastern Time Monday through Friday. TRAINING: Paid training. No time off allowed during orientation training and nesting during the first three weeks. PAY RATE: $18.50/hour REMOTE WORK: Both training and the position will be work from home. The company provides equipment and the employee supplies the internet a hard-wired internet connection and a distraction-free work environment. Internet Requirements: Ping/Latency 100ms or less Download 25MBPS Upload 5MPBS Packet loss 0% (Cannot use: Mobil hot-spot tethering or Satellite ISP service) Remote Requirements: Employees are required to be on video in internal meetings and trainings. Rewarding Compensation and Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). Washington PTO: https://www.republicservices.com/sites/default/files/legacydocuments/Washington-PTO-Table.pdf The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities duties and skills required by an incumbent so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status relationship or association with a protected veteran (spouses or other family members) genetic information or any other characteristic protected by applicable law.ABOUT THE COMPANY Republic Services Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services including recycling waste special waste hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023 Republic’s total company revenue was $14.9 billion and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1000 locations including collection and transfer stations recycling and polymer centers treatment facilities and landfills. Although we operate across North America the collection recycling treatment or disposal of materials is a local business and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level closest to the customer. Our customers including small businesses major corporations and municipalities want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41000 team members understand that it's not just what we do that matters but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers’ expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste environmental solutions and sustainability innovation. With our integrated approach strengthening our position in one area advances other areas of our business. For example as we grow volume in recycling and waste we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale unlocking new opportunities for advanced recycling. In addition we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings including PFAS remediation an increasing customer need. SUSTAINABILITY INNOVATION Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers a joint venture with Ravago to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron’s 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere’s World’s Most Ethical Companies Fortune World’s Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global Job Posting End Date 09-14-2025 The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible.

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Aston Carter. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We are hiring for 40 100% remote HR Call Center Customer Service Reps for a well-known tech. company! Job Description We need exceptionally talented bright and driven people to join our HR Live Support Customer Service Team. As a Call Center HR Assistant you will play a key role in delivering best-in-class Leave of Absence Disability and HR services to employees applicants and candidates globally. You will provide accurate consistent and timely responses to inquiries through various contact channels including phone web case and chat. Responsibilities Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of problem-solving and customer service. Receive and resolve inquiries primarily via phone chats and emails as the first point of contact for Leave Disability and HR-related inquiries. Resolve inquiries holistically by referring to available documentation such as frequently asked questions knowledge base articles and standard operating procedures and escalate when necessary. Build customer trust through empathetic personalized conversations by assessing and adjusting the case management plan to each employee's changing needs. Respond to employee-impacting issues that may arise during the leave event and ensure the right communication and documentation occurs. Use high judgment critical thinking and rationale to balance process adherence with employees' needs to analyze and decide on disability leave and accommodations requests. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and update policies. Essential Skills 3+ years of recent customer support particularly with phone and chat communications. HR knowledge and experience. Strong communication skills. Ability to show and demonstrate empathy. Proficiency in computers and ability to research to find answers and information. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast-paced environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail-oriented with the ability to analyze problem-solve organize and manage multiple priorities. Work Environment This is a 100% remote position. Candidates are expected to be on camera during the training and nesting period. You must have a dedicated space in your residence to successfully perform the role and responsibilities. Benefits Medical Dental Vision 401(k) options Career Advancement Growth Opportunities 100% Remote Full-Time Hours Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. If eligible the benefits available for this temporary role may include the following: Medical dental & vision - Critical Illness Accident and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 5 2025. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting finance human resources talent acquisition procurement supply chain and select administrative professions we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S. Canada Asia Pacific and Europe Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. If you have questions about this posting please contact support@lensa.com"

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Aston Carter. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We are hiring for 40 100% remote HR Call Center Customer Service Reps for a well-known tech. company! Job Description We need exceptionally talented bright and driven people to join our HR Live Support Customer Service Team. As a Call Center HR Assistant you will play a key role in delivering best-in-class Leave of Absence Disability and HR services to employees applicants and candidates globally. You will provide accurate consistent and timely responses to inquiries through various contact channels including phone web case and chat. Responsibilities Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of problem-solving and customer service. Receive and resolve inquiries primarily via phone chats and emails as the first point of contact for Leave Disability and HR-related inquiries. Resolve inquiries holistically by referring to available documentation such as frequently asked questions knowledge base articles and standard operating procedures and escalate when necessary. Build customer trust through empathetic personalized conversations by assessing and adjusting the case management plan to each employee's changing needs. Respond to employee-impacting issues that may arise during the leave event and ensure the right communication and documentation occurs. Use high judgment critical thinking and rationale to balance process adherence with employees' needs to analyze and decide on disability leave and accommodations requests. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and update policies. Essential Skills 3+ years of recent customer support particularly with phone and chat communications. HR knowledge and experience. Strong communication skills. Ability to show and demonstrate empathy. Proficiency in computers and ability to research to find answers and information. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast-paced environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail-oriented with the ability to analyze problem-solve organize and manage multiple priorities. Work Environment This is a 100% remote position. Candidates are expected to be on camera during the training and nesting period. You must have a dedicated space in your residence to successfully perform the role and responsibilities. Benefits Medical Dental Vision 401(k) options Career Advancement Growth Opportunities 100% Remote Full-Time Hours Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. If eligible the benefits available for this temporary role may include the following: Medical dental & vision - Critical Illness Accident and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 5 2025. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting finance human resources talent acquisition procurement supply chain and select administrative professions we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S. Canada Asia Pacific and Europe Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. If you have questions about this posting please contact support@lensa.com"

MDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose-where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications you won't just make calls-you'll make a difference. For over 33 years the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics Habitat for Humanity CARE Heifer International Operation Smile Project Hope Save the Children the International Fellowship of Christians and Jews The American Red Cross and Christian ministries like Focus on the Family Prison Fellowship the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance. As an MDS Communication Specialist you will: Receive in-depth training. Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. Call for 4-8 different clients over the course of an 8 hour day using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. Communicate with donors and prospective donors in a positive engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Successful applicants will bring: 1 year or more of successful outbound telemarketing experience Dedicated wired internet connection A quiet place to work at home free from normal household interruptions Basic computer skills. A commitment and enthusiasm to the charitable and non-profit causes we represent. A willingness to learn. Persistence Benefits of joining MDS: $15-$16 per hour for 40 hours shifts (depending on schedule). Participation in our performance bonus program (MDS paid $635000 in bonuses in 2024 equating to over $12000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. Paid break time. Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time off. The opportunity to transition to working from home after you have established yourself in the call center. The opportunity to advance to management positions Inbound Donor Services positions as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety we want to help you on that journey.