Remote IT Specialist Jobs

Overview: NAH reserves the right to make hiring decisions based on applicants' state of residence if outside the state of Arizona. NAH currently hires for remote positions in the following states: Alabama Arizona Florida Georgia Idaho Indiana Kansas Michigan Missouri North Carolina Ohio Oklahoma Pennsylvania South Carolina Tennessee Texas Virginia The IT Service Center Help Desk Specialist provides telephone support and resolution for issues reported in clinical and business systems and on Northern Arizona Healthcare issued devices. While telephonic support is the primary function other modes of support include responding to self-service tickets within our Information Technology ticketing platform and responding to/addressing emails received to our group inbox. He/she provides timely technical support and troubleshooting for devices and systems. The IT Service Center Help Desk Specialist works with other team members to implement and provide system and technology support system security and preventative maintenance programs. Responsibilities: Operations Utilize a through understanding of hospital inpatient/ acute care clinic outpatient/ ambulatory and business/financial settings and operations providing support for the healthcare system and device product lines. Proven enterprise hardware and software support experience including operating and troubleshooting computers and peripheral equipment. Independently diagnose and troubleshoot issues providing technical clinical and business resolutions. Collaborate with direct team unit (IT Service Center) in order to most effectively share knowledge and issue status' solve issues assign triaged tickets to correct teams and more. Provide coaching/ training on the use of various applications and sofware. Adapt and adjust to 24/7 demands of IT Service Center support supporting shift gaps and overtime as needed as well as identifying opportunities to mitigate unnecessary overtime working with the IT Service Center Manager. Provision IT accounts in accordance with IT Security policies and procedures to include new accounts reenabled and disabled accounts transferring roles and students. Responsible for special functions and duties as directed by management. Communication Demonstrate strong telephonic communication using multi-line phone systems and orienting toward an amazing customer experience every person every time. Communicate clearly referencing tickets and utilizing on-call structure support in collaborating with all other tiers/teams and IT colleagues. Follow-up and track issues by resolution communicating tips and tricks as well as potentially trending issues out to the team. Respond to requests for technical assistance by phone email and within our Information Technology ticketing platform. Act as a liaison between customers and technical escalation teams. Follows up on customer needs and issues as appropriate to ensure priority is being addressed per expectations. Keeps customers/patients informed about the status of pending actions and inquiries about customer /patient satisfaction with products or services escalating an unresolved concern or situation needing service recovery as appropriate. Responsible for providing quality status updates to customers technical teams and other operational support areas to include Access Control/Security Biomedical Engineering Business Intelligence Education Engineering/Facilities Environmental Services and Human Resources. Responsible for triaging issues of higher urgency/impact affecting multiple colleagues or department-wide issues to IT Service Desk Manager during business hours and to our IT Manager On-Call after business hours following on-call schedules and escalating per Incident Management Guidelines expectations. Share expectations with customers by communicating next steps and timelines. Compassionately and respectfully engage in 2-way dialogue with customers fellow team members and all other colleagues while respectfully listening to others allowing them to share their information and perspective. Implement a manage up and down approach always speaking highly of others and sharing their good intentions in all interactions setting the tone for an amazing experience. Ability to resolve interpersonal conflict and miscommunications. Compliance & Safety If required for position ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. Completes all company mandatory modules and required job specific training in the specified time frame. Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool attends all safety related training programs performs work in a safe manner monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. Responsible for maintaining up-to-date knowledge of cybersecurity trends developments best practices and regulatory changes. Responsible for reporting any safety related IT incident/s following Incident Management Guidelines including escalation to IT Leadership. Puts safety first - safety/security issues should always be treated with care escalated and followed-up on. Understand and highlight IT Security policies that help to protect NAHs systems employees and patients at every opportunity. Qualifications: Education High School Diploma or GED - REQUIRED. 2 year degree in computer science or related field - PREFERRED. Certification & Licensures Comp TIA A+ certification - PREFERRED. HDI certification - PREFERRED. ITIL certification - PREFERRED. Telephone Etiquette - Customer Service certification - PREFERRED. Experience 1-2 years of experience in a customer service-oriented environment - REQUIRED. Skill in using a Windows-based computer - REQUIRED. 2 years of call center experience - PREFERRED. 2 years of Information Technology experience - PREFERRED. 1 year of experience working with a ticketing platform for tracking and resolving needs - PREFERRED. Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers and competence in using computers and basic software programs.

Job description Our client is growing their client base and we are inviting a passionate Senior IT Support Specialist to come join our team! Also known as an Implementation Support Specialists ensure a smooth experience throughout the client implementation process. Implementation Support Specialists work both behind the scenes and directly with clients to gather requirements and deliver on-time results. This is an ideal position for someone who enjoys teaching technical concepts during an implementation process to a variety of audiences. They are an innovative company that evolves quickly so come ready to learn at a fast pace! About Us: FCA is a business Development firm. As a leading provider of business solutions we understand that one of the biggest concerns for businesses is to cut costs while maintaining high standards of quality. Our products and services are designed to help you achieve both these goals providing you with cost-effective solutions that don't compromise on quality. FCA works directly with Estreet Security. Essential Duties Work troubleshoot close and/or route ITA tickets for assigned implementation clients Research tickets and provide correct and timely solutions apply proper rules and settings Provide correct and timely updates on project deliverables as requested Conduct training as requested Complete initial and ongoing product configuration Schedule and deploy maintenance release packets Deploy quarterly updates and installation packets Complete database configuration settings after Practice database setup is completed Conduct requirements gathering for project deliverables for assigned products and clients Complete testing/deployment for assigned tasks modules and products Seek overall process improvements for client transition period (from Implementations to Client Services) Administer smooth client transitions from Implementations to Support communicating effectively between both departments Other duties as assigned Education and/or Experience Needed BS/BA in Healthcare or Computer/IT related degree preferred 2+ years’ experience in healthcare IT industry RCM Qualifications You Must Have Basic-to-Intermediate level knowledge of SQL database environments and code trouble-shooting preferred Excellent verbal and written communication skills Ability to work independently to meet deadlines and manage multiple projects Strong interpersonal and organization skills Excellent problem-solving skills Proven client relations ability Flexibility to work with internal groups and external users Must be a self-starter Proven ability to research and resolve complex technical issues Employment Type Full-Time Remote Reporting Structure Director of Implementation We are an equal-opportunity employer and do not discriminate because of race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category. We are an E-Verify Employer in the United States. Job Type: Full-time Pay: $115000.00 - $160000.00 per year Benefits: 401(k) Health insurance Paid time off Language: English (Required) Work Location: Remote

Company Description Passion for Life Inc. is a 501(c)(3) organization. Our mission is to provide forward-thinking career coaching and immersion opportunities driven by the student’s passions and talents in a fun structured and high-energy environment helping under-resourced youth transform their passions into rewarding careers. Job Description We are looking for an IT Specialist to join our Information and Security Support Team. In this role you will draw upon your technical abilities and inquisitive nature to identify evaluate and implement solutions to the businesses’ challenges. Additionally the IT Specialist is involved in department planning project management systems integration and oversight of critical business systems. This is an excellent career opportunity for a self-motivated goal-oriented team player. While this is an unpaid volunteer role you will be able to gain additional skills contribute to good cause and expand your network. Duties and Responsibilities Provide support and maintenance of computer systems cloud-based solutions software and mobile devices Support the helpdesk by troubleshooting problems and providing resolutions Provide support for Google Workspace macOS Windows and other P4L systems Execute the security and compliance strategies of the organization Manage user accounts groups and permissions Communicate and collaborate across all organizational departments and external resources Monitor systems safeguard user up-time and perform daily security and compliance tasks Other duties as assigned Qualifications Qualifications: Bachelor’s or Master’s degree in Computer Science or a related field 1-2 years’ experience within and IT Support Team or as IT Administrator Good practical experience of managing IT systems and applications٫ troubleshooting and repairing issues Working knowledge of Windows Azure and Microsoft Office Strong communication and interpersonal skills Strong organizational and coordination abilities with close attention to detail Knowledge and understanding of Cybersecurity Additional Information Estimated time commitment: 8-10 hours/ week depending on needs including Monthly meetings Weekly conference calls Busiest time period: work is consistent throughout the school year Term limit: 3 Months Note - Unpaid Volunteer position

About Kellton Kellton (NSE: KELLTONTEC) is a global IT services and digital transformation company with over 1800 professionals across the US Europe and Asia. We help enterprises accelerate innovation and scale with confidence delivering solutions across AI data cloud and enterprise applications. With a strong presence across key global markets and a commitment to growth in the EMEA region Kellton continues to invest in expanding its client base through digital transformation initiatives and strategic partnerships with global cloud and enterprise technology providers including AWS Microsoft Snowflake and ServiceNow. Role Overview We are seeking a high-energy and driven Lead Generation Specialist to join our EMEA team with a focus on the UK & Ireland region. In this role you will help aggressively curate and qualify leads identify whitespace accounts and create early-stage opportunities for our IT services business. You will support Account-Based Marketing (ABM) and outbound sales initiatives working closely with regional sales teams to build a strong top-of-funnel pipeline and unlock new market opportunities. Key Responsibilities - Aggressively identify curate and qualify high-potential leads across target industries - Conduct detailed research to map buyer personas identify decision-makers and gather actionable intelligence - Create and manage targeted outreach campaigns using tools such as LinkedIn Crunchbase and DiscoverOrg - Execute outbound prospecting via email phone and social platforms to drive interest and generate meetings - Support Account-Based Marketing (ABM) strategies by developing account insights contact lists and personalized outreach - Engage prospects through needs analysis to uncover pain points and align with Kellton's service offerings - Collaborate with the sales team to ensure seamless lead handoff and help convert leads into qualified sales opportunities - Maintain accurate records and engagement history in internal tools and marketing platforms - Draft and refine outreach assets including phone scripts email templates and LinkedIn messages - Ensure all lead generation activities follow GDPR and data compliance standards Qualifications & Experience - Bachelor's degree in Business Communications Marketing or a related field - 1-3 years of lead generation inside sales or demand generation experience preferably in IT services or B2B tech - Strong understanding of outbound lead generation cold outreach and ABM methodologies - Demonstrated ability to meet and exceed activity and pipeline generation targets - Excellent communication and relationship-building skills - Knowledge of GDPR compliance in lead generation activities - Self-starter with a bias for action creativity and a collaborative attitude Job Types: Full-time Permanent Pay: €27000.00-€30000.00 per year Benefits: Company pension Private medical insurance Work from home Work Location: Remote

### Job Description Jefferson is seeking a Task Lead – IT Acquisition Specialist/Consultantto support the National Information Technology Operations and Application Development (NITOAD) branch within the Defender Services Office (DSO) the Administrative Office of the United States Courts (AOUSC). This position requires experience with the acquisition of telecommunications services such as 1) managed virtual private networking 2) unified communications 3) internet protocol 4) data center co-location hosting 5) ethernet transport 6) analog voice 7) toll-free and 8) managed software defined network. This role will be remote (8:00 AM – 5:00 PM CT Monday–Friday excluding Federal holidays). The annual salary range is negotiable. Compensation decisions depend on a wide range of factors including but not limited to skill sets experience and training security clearances licensure and certifications and other business and organizational needs. At Jefferson we are not just building a team we are cultivating a community of exceptional individuals driven by a shared passion for innovation and excellence. Joining the Jefferson team means stepping into an environment that values collaboration encourages creative thinking and celebrates individual strengths. Here you’ll find a vibrant culture that fosters sharing and connectedness where careers are nurtured exciting and meaningful work is encouraged and continuous learning from the smartest people in the industry. Our commitment to unlocking your potential goes beyond conventional career paths offering a dynamic and supportive space where your ideas are not just heard but valued. Join us at Jefferson where your career becomes a journey of continuous advancement and your talents find the platform they deserve. Responsibilities: Serve as the primary point of contact for all work products. Manage all deliverables under the contract such as Meeting agendas/notes Milestone Schedules Monthly Status Report (MSR) etc. Lead a team of information technology specialists/consultants supporting the federal government within program offices in performing federal acquisition related functions to develop and process IT-focused requirements packages. Gathering requirements from technical offices program managers and Contracting Officer’s Representatives (CORs). Draft and support technical offices in development procurement packages including SOW/PWS/SOO QASP Market Research Reports IGCEs acquisition strategy documents and sole-source justification documents. Define performance standards. Coordinate with Contracting Officers to finalize procurement documents for solicitation. Draft post-award documentation. Support tracking of post-award financials and performance. Partner with CORs and Contracting Officers to address needs and challenges. Develop and maintain a catalog of services. Provide a wide variety of support to CORs. Required Qualifications: At least ten (10) years of experience leading a team of information technology specialists/consultants supporting the federal government. Familiarity with federal acquisition related functions to develop and process IT-focused requirements packages. Experience developing procurement packages and providing contract administration support telecommunications contracts consisting of these services: Managed virtual private networking service Unified Communications Services Internet Protocol Services Data Center co-location hosting services Ethernet Transport Services Analog Voice Services Toll-Free Services Managed Software-Defined Network Services Preferred Qualifications: Project Management Professional (PMP) Certification. Federal Acquisition Certification for Program and Project Managers (FAC-P/PM) with IT Core-Plus Specialization. Federal Acquisition Certification for Contracting Officer’s Representatives (FAC-COR) Level II or III. Benefit Overview: Health Benefits Medical Dental Vision Retirement Plan Match Competitive Annual Leave Package Education Reimbursement Basic and Voluntary Life Insurance Disability Insurance Cafeteria Plan Employee Assistance Program (EAP) Domestic and Global Health Insurance Floating Holidays Wellness Program ### About Jefferson Consulting Group Jefferson Solutions Group is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status disability status or any other characteristic protected by federal state or local laws. Jefferson Solutions Group is committed to providing opportunity for all qualified individuals. As part of this commitment Jefferson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact the Human Resources Department at (202) 626-8550 via email: HR@jeffersonconsulting.com

Die INVENTRY GmbH ist ein IT-Dienstleistungsunternehmen mit Schwerpunkt IT-Security und Sitz in Griesheim bei Darmstadt. Zu den Kerndienstleistungen gehören vor allem die IT-Security-Beratung IT-Support und die individuelle Kundenbetreuung nach den jeweiligen Bedürfnissen. Unser Kundenkreis besteht aus deutschen international und weltweit tätigen mittelständischen Unternehmen. Wir wachsen darum brauchen wir tatkräftige Verstärkung! Wir suchen engagierte IT-Profis die Lust darauf haben mit Leidenschaft und Schwung am Wachstum eines aufstrebenden Unternehmens aktiv beteiligt zu sein. Aufgaben Du kategorisierst und priorisierst Serviceanfragen analysierst bestehende Kundenumgebungen bist zuständig für die Remote- sowie Onsite-Unterstützung unserer Kunden bearbeitest Störungen Anfragen und Änderungswünsche erstellst nachvollziehbare Dokumentationen und Anleitungen für Kollegen und Kunden betreust Projekte unserer internationalen Kunden wächst gemeinsam mit uns und unseren Herausforderungen bewahrst deinen Freiraum für Kreativität und neue Ideen arbeitest selbstständig und übernimmst gerne Verantwortung Qualifikation Du hast ein gutes Wissen sowie Erfahrung in der Administration von Windows Client und Windows Server Systemen Dich interessiert nicht nur die technische Seite sondern es begeistert dich Produkte und Ausrichtung von INVENTRY aktiv mitzugestalten Du hast eine Hands-on-Mentalität setzt dich gerne mit neuen Themen auseinander und bildest dich kontinuierlich weiter Dein Sinn für unternehmerisches Denken und deine starke Kundenorientierung zeichnen dich aus Du bringst eine erfolgreich abgeschlossene Ausbildung zum Fachinformatiker oder vergleichbare Ausbildung mit Du bist ein echter Teamplayer und stellst dich gerne neuen Herausforderungen Du verfügst über gute Deutsch- und Englischkenntnisse in Wort und Schrift Benefits Wir sagen es nicht nur: unsere Benefits sind wirklich beyond Obstkorb. Klar den gibts bei uns auch. Und noch etliche andere Feel-Good-Faktoren: Firmenwagen bei vollem Ausgleich des geldwerten Vorteils - auch zur privaten Nutzung Firmenhandy & Firmenlaptop vielfältige Lern- & Weiterbildungsmöglichkeiten Ticket-Plus Karte mit steuerfreier Aufladung iHv €600 p.a. - zusätzlich zum Gehalt Gewinnbeteiligung Doch das was INVENTRY so besonders macht ist unsere einzigartige Kultur mit selbstorganisierten Teams in einem agilen Arbeitsumfeld Mit flachen Hierarchien leben wir ein wertschätzendes Miteinander auf Augenhöhe Sämtliche Entscheidungen werden im Team getroffen - volle Transparenz Flexible Arbeitszeiten und Homeoffice erlauben uns eine gesunde Work-Life-Balance Regelmäßige Teamevents - die haben bei uns Family & Friends-Charakter Für uns steht die Familie an erster Stelle: #FamilyFirst Unser jährliches Offsite-Meeting nutzen wir nicht nur zur gemeinsamen Erarbeitung der strategischen Ausrichtung sondern auch zum Feiern unserer Erfolge Bei uns erwartet dich eine gut strukturierte Einarbeitungsphase die dir hilft dich schnell einzugewöhnen und sicher in deine Aufgaben zu starten. Dabei steht dir das Team jederzeit unterstützend zur Seite Du denkst das könnte für dich passen? Dann sollten wir miteinander sprechen!

We are supporting a global industry-leading client in the search for an experienced IT Support Specialist to join their internationally distributed Service Desk team . This is a great opportunity to work in a truly international environment supporting users across Europe Asia and the Americas. If you're based in Spain and looking to grow your IT career in a collaborative service-oriented team—this could be a great fit. Location: Remote from Spain only Important: Only candidates with the right to work in Spain will be considered. Visa sponsorship is not available. Key Responsibilities • Provide 1st and 2nd level technical support to end users within a global enterprise. • Administer user accounts and access in core business systems. • Respond to phone and written support requests ensuring high levels of customer satisfaction. • Troubleshoot technical issues escalate where needed and contribute to root cause analysis. • Monitor and manage incidents using ServiceNow : categorize prioritize and follow up. • Use internal knowledge base to maximize first-contact resolution. • Collaborate with 2nd/3rd level teams and global IT colleagues across Europe Asia and the Americas. Your Profile • Degree or vocational training in IT (or equivalent experience). Career changers with a strong technical background are welcome. • Proficient with Windows 11 Microsoft 365 Teams Citrix and remote support tools. • Strong problem-solving and troubleshooting skills for hardware/software issues. • Previous experience in a Service Desk or IT support role. • Familiar with ITSM tools ideally ServiceNow . • Knowledge of ITIL v4 is a plus. • Team-oriented structured and customer-focused approach. • Willingness to work in shifts (rotating schedule). • Fluent in German (minimum B2) and good English communication skills. What’s Offered • Full remote position from anywhere in Spain . • Be part of a global IT team with colleagues across continents. • Opportunity to work with modern tools in a fast-paced international setting. • Training onboarding and long-term professional growth. • Stable and reputable organization with strong support systems.

Unternehmensbeschreibung INVENTRY GmbH ist ein Full-Service-IT-Dienstleister der sich auf maßgeschneiderte IT-Lösungen für kleine und mittlere Unternehmen spezialisiert hat. Die Bedürfnisse und Anforderungen unserer Kunden stehen bei uns an erster Stelle. Wir setzen unsere Produkte lösungsorientiert und effizient ein um eine bedarfsgerechte Umsetzung zu gewährleisten. Die Individualität unserer Kunden stellt für uns eine Herausforderung dar der wir uns mit Leidenschaft und Kreativität widmen. Rollenbeschreibung Als IT Specialist/System Engineer (m/w/d) sind Sie verantwortlich für die Planung Implementierung und Wartung von IT-Systemen. Zu Ihren täglichen Aufgaben gehören die Bereitstellung von technischem Support die Fehlerbehebung und die Systemadministration. Diese Vollzeitstelle ist eine Remote-Position und bietet die Möglichkeit von überall aus zu arbeiten. Sie werden Teil eines dynamischen Teams und spielen eine entscheidende Rolle bei der Sicherstellung der Systemstabilität und -effizienz. Qualifikationen System Engineering: Sie sollten Erfahrungen im Systems Engineering haben um IT-Systeme effektiv zu planen und umzusetzen. Fehlerbehebung und technischer Support: Fähigkeiten in der Fehlerbehebung und im technischen Support sind erforderlich um Probleme schnell und effizient zu lösen. Systemadministration: Kenntnisse in der Systemadministration sind notwendig um IT-Systeme zu überwachen und zu warten. Systemdesign: Erfahrungen im Systemdesign sind vorteilhaft um maßgeschneiderte Lösungen für unsere Kunden zu entwickeln. Zusätzlich sind analytisches Denken Problemlösungsfähigkeiten und ein hohes Maß an Selbstorganisation wünschenswert. Ein abgeschlossenes Studium im IT-Bereich oder eine vergleichbare Qualifikation wird ebenfalls erwartet.

We are seeking an experienced IT Telecommunications Specialist to design implement and maintain our organization’s voice data and unified communications infrastructure in a fully remote capacity. The ideal candidate will ensure high availability security and performance of telecom systems while collaborating with cross-functional teams and vendors. Key Responsibilities: Design configure and maintain telecom systems including VoIP SIP trunking PBX UCaaS and contact center solutions. Troubleshoot and resolve complex voice/data network issues (latency jitter call drops) in collaboration with carriers (e.g. AT&T Verizon). Manage migrations from legacy systems to cloud-based telecom platforms (e.g. Microsoft Teams Direct Routing Zoom Phone RingCentral). Monitor performance using tools like SolarWinds Wireshark or PRTG optimize network QoS for VoIP. Implement and enforce telecom security protocols (e.g. SBC hardening SIP encryption). Oversee vendor relationships contracts and telecom expense management (TEM). Document architectures policies and procedures for compliance (HIPAA SOC 2 etc.). Provide Tier 2/3 support and mentor junior staff. Required Qualifications: 5+ years in telecom/network administration with expertise in: + VoIP/SIP protocols PBX (Cisco CUCM Avaya) and session border controllers (SBCs). + UC platforms (Microsoft Teams Webex 8x8). + Network fundamentals (TCP/IP VLANs QoS SD-WAN). Hands-on experience with telecom carriers and troubleshooting tools. Strong knowledge of cloud communications and hybrid deployments. Ability to work independently in a remote environment. U.S. residency required (no visa sponsorship). Preferred Qualifications: Certifications: CCNA Collaboration CCNP Voice CompTIA Network+. Experience with contact center solutions (Genesys Five9). Scripting skills (Python PowerShell) for automation. Benefits (if applicable): Competitive salary + bonus 100% remote flexibility Health/dental/vision 401(k) matching Professional development budget

Responsibilities Kforce has a client that is seeking an IT Network/Telecom Product Specialist (Network Engineer) for a 100 remote (PST) contract role - 6 to 12 months. Summary: This role involves device validation alarm configuration testing troubleshooting - to ensure seamless integration of SNMP traps and alarms into the Spectrum system - and collaboration across teams (Transport and Spectrum teams) to ensure accurate reporting and minimal service impact. This may mean that this person will be doing the research on the current state hardware and work with the vendors to get specific criteria on how to alarm set traps etc. on a variety of hardware for Spectrum. Device Research & Validation: Identify and validate network equipment using internal tools Confirm if devices support SNMP traps and locate MIBs (Management Information Bases) Conduct web searches and consult documentation to gather necessary equipment specifications Alarm & SNMP Trap Configuration: Review and rationalize alarms (type severity response) Change SNMP trap settings in lab environments and ensure correct name location and trap destination settings Validate alarm reporting to Spectrum and ensure it is non-service-affecting Testing & Troubleshooting: Perform basic IP networking tests (ping telnet traceroute) Use test sets to confirm trap configurations and alarm propagation Troubleshoot DNS issues using Infoblox or related DNS systems Update node names and locations on production equipment as needed Cross-Team Collaboration: Coordinate with the Transport and Spectrum Teams to ensure successful alarm integration Provide required MIBs to the Spectrum Team and assist in validation Escalate issues and create work orders (WO) or incident tickets (INC) as required Requirements 10+ years of overall experience related to IT Network and Telecom Monitoring in large enterprises: Supporting physical network and telecom hardware Hands-on administration of network devices and configuration of network hardware and telecom hardware 5+ years of experience in directly supporting Network Fault Management tools in large enterprises 5+ years of experience in directly supporting Network Performance Management tools in large enterprises Experience with an enterprise network monitoring system - ideally Spectrum (others are Telenium SolarWinds) Experience with SNMP traps and alarms and configuration/reporting Experience with Broadcom suite of tools is ideal: Broadcom (CA) DX NetOps solutions: Spectrum PM NFA for network system monitoring including routers switches firewalls load balancers wireless and other Broadcom solutions: Infrastructure Manager (UIM) and AIOps (Operational Intelligence Dashboard) solutions Familiarity with Remedy - creating working incident change and work order tickets Familiarity with supporting monitoring tools for network solutions including routers switches firewalls load balancers wireless Experience working with large telecom companies like AT&T Verizon or others with a vast network infrastructure like Netflix The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education qualifications certifications experience skills seniority location performance union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance HSA FSA 401(k) and life disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status. By clicking “Apply Today” you agree to receive calls AI-generated calls text messages or emails from Kforce and its affiliates and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.