Remote Product Specialist Jobs

17 remote jobs*

Job Title Location Description Posted**
Automation Product Specialist (Remote India)
Snapscale
Remote India
About the Role The Automation Product Specialist will support the development and implementation of automation solutions that enhance efficiency and scalability within healthcare marketing operations. Working closely with the Automation Product Manager and cross-functional teams this role ensures automation tools are effectively integrated into existing workflows. The primary focus will be GoHighLevel (GHL) for landing page builds email design/deployment and CRM management. The role will also include some HubSpot campaign deployment. Candidates should be comfortable executing automations building assets and optimizing workflows for lead generation and conversion. Responsibilities Execute product roadmaps for automation solutions within healthcare marketing operations. Build and optimize landing pages (HTML/CSS/WordPress) focusing on UX/UI and conversion. QA landing page functionality improve designs/flows perform edits and A/B testing. Design QA and deploy email templates in GoHighLevel (GHL) and HubSpot. Manage CRM processes in GHL (lists reporting troubleshooting). Collaborate with engineering data and marketing teams to support automation initiatives. Conduct product QA for new features integrations and tools. Support scalable workflow implementation and efficiency gains. Requirements: Requirements Bachelor’s degree in Computer Science Business Marketing or related field. 3+ years in product management automation or process optimization (healthcare/marketing tech preferred). Experience with GHL (GoHighLevel) and HubSpot automations. Strong understanding of UX/UI design for lead generation and conversion. Basic HTML CSS and WordPress skills. Hands-on experience with automation tools workflow optimization and QA. Detail-oriented deadline-driven and comfortable managing multiple priorities.
1 day(s) ago
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Product Support Specialist (AMS) - Remote
Teamworks
Remote United States
Teamworks the Operating System for Sports powers more than 6500 sports organizations worldwide including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located in over a dozen different countries Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world. We are looking for a cooperative responsive and detail-oriented Product Support Manager to make an exceptional impact on customer satisfaction by solving time-sensitive business-critical challenges. This role is an excellent opportunity for the right candidate to help pioneer the next frontier in sports and to contribute to the continued rapid scaling of one of the fastest-growing companies in sports technology. Game Plan - How You'll Drive Impact: Become deeply knowledgeable about the Teamworks product suite with a specialty in Teamworks AMS and the technologies used to troubleshoot and prioritize issues. Gain an understanding of our customer’s challenges and needs in order to troubleshoot and solve complex problems in a prompt and friendly manner. Manage a queue of cases prioritizing issues based on severity and customer impact. Fulfill technical requests (form configuration dashboard and visualization building third-party integration setup data uploads account configuration and general troubleshooting). Analyze customer data draw insights to inform accounts’ success and identify opportunities to drive value. Handle sensitive information and enforce data security measures to protect all information. Coordinate with internal stakeholders to ensure products are improving and customer needs are being met. Player Profile - What You Bring to the Team: 3+ years of applied sports science experience in a high-performance sport environment. Strong familiarity with any athlete data management system medical software and/or Teamworks AMS. Experience with Salesforce JIRA (or other ticketing support systems) MS Excel and G-Suite. Bachelor’s degree. The Ideal Recruit - Skills & Experience: Experience in the athletics industry. Experience using data management & visualization tools to make informed decisions and recommendations experience with data analysis and statistical packages such as R Python Tableau. Champion Mindset - Traits for Success: Strong problem-solving skills with a knack for handling multiple tasks under pressure Ability to think analytically and accurately manage complex tasks and requests Friendly and responsive to others’ needs and concerns relationship-focused with a “how can I help you” attitude. Able to work accurately within established guidelines relishes handling multiple details quickly correctly and efficiently. Excellent verbal and written communication skills. Aligned with our core values: honesty humility hard work commitment innovation and exceptionalism. #### The Perks of Playing for Teamworks: At Teamworks you’re not just joining a company—you’re joining a team that’s shaping the future of sports. We believe that success starts with investing in our people and here’s how we support and reward every teammate: Play to Win: Grow your career as we grow. Shape the future of sports technology while building a career that scales with your ambition. Winning Culture: Join a global team of high achievers innovators and problem solvers who value teamwork and humility. Competitive Compensation: Earn a competitive salary performance-based incentives and equity so you share in our success. Comprehensive Benefits: Access region-specific benefits designed to support your well-being including health coverage life and disability insurance retirement plans unlimited paid time off flexible and remote work options catered lunches (where applicable) and more. Investing in Your Growth: Receive stipends for learning and development home office equipment and company gear to set you up for success—no matter where you are in the world. ### Compensation Philosophy: For this role the salary target is $65000-$80000 with your final offer determined by your experience skills and interview performance. Every Teamworks teammate is an owner with equity aligning your success with ours. We’ve built our compensation framework to attract retain and reward top performers. We believe in pay for performance ensuring that your growth and impact are reflected in your rewards. As Teamworks grows so do your opportunities—whether that’s through advancing your career contributing to game-changing innovations or building long-term financial security. We continuously review and refine our compensation practices to ensure fairness and alignment with both company goals and individual aspirations. We encourage open discussions about career growth and compensation and your hiring manager is always available to answer your questions. At Teamworks we’re committed to supporting you in and out of the game—empowering you to do your best work while enjoying meaningful rewards. #### Inside our Locker Room: Teamworks is the leading operating system for elite sports empowering organizations worldwide to optimize performance streamline operations and unlock athlete potential. Founded in 2006 we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle. Our solutions span four key categories: Personnel: Manage the complete roster lifecycle from recruiting and NIL management to financial operations. Performance: Optimize athlete health and training with advanced tools for nutrition strength & conditioning and holistic performance tracking. Operations: Streamline logistics communication compliance and inventory management to keep teams running efficiently. Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports. At Teamworks we’re driven by innovation and a passion for sports. We serve more than 6500 sports organizations globally helping teams achieve excellence on and off the field. Join us and be part of the future of sports technology. Our offices are open for work collaboration and optional team-building events – but as a remote-first company we also have teammates working from places across the globe including New York London Perth and Austin. ### What to Expect When Interviewing at Teamworks Our interview process is designed to be transparent engaging and reflective of our team culture. You can expect authentic conversations clear steps and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you. Learn more about our process here. Teamworks is an equal opportunity employer - if you live our core values every day and are honest hardworking humble committed innovative and an all-around exceptional person you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics. This policy applies to all employment practices within our organization including but not limited to recruiting hiring promotion termination compensation benefits and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email hiring@teamworks.com. To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes. The pay range for this role is: 65000 - 80000 USD per year(Remote (United States))
9 day(s) ago
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Product Support Specialist (AMS) - Remote
Teamworks
Remote
Teamworks the Operating System for Sports powers more than 6500 sports organizations worldwide including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located in over a dozen different countries Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world. We are looking for a cooperative responsive and detail-oriented Product Support Manager to make an exceptional impact on customer satisfaction by solving time-sensitive business-critical challenges. This role is an excellent opportunity for the right candidate to help pioneer the next frontier in sports and to contribute to the continued rapid scaling of one of the fastest-growing companies in sports technology. Game Plan - How You'll Drive Impact: Become deeply knowledgeable about the Teamworks product suite with a specialty in Teamworks AMS and the technologies used to troubleshoot and prioritize issues. Gain an understanding of our customer’s challenges and needs in order to troubleshoot and solve complex problems in a prompt and friendly manner. Manage a queue of cases prioritizing issues based on severity and customer impact. Fulfill technical requests (form configuration dashboard and visualization building third-party integration setup data uploads account configuration and general troubleshooting). Analyze customer data draw insights to inform accounts’ success and identify opportunities to drive value. Handle sensitive information and enforce data security measures to protect all information. Coordinate with internal stakeholders to ensure products are improving and customer needs are being met. Player Profile - What You Bring to the Team: 3+ years of applied sports science experience in a high-performance sport environment. Strong familiarity with any athlete data management system medical software and/or Teamworks AMS. Experience with Salesforce JIRA (or other ticketing support systems) MS Excel and G-Suite. Bachelor’s degree. The Ideal Recruit - Skills & Experience: Experience in the athletics industry. Experience using data management & visualization tools to make informed decisions and recommendations experience with data analysis and statistical packages such as R Python Tableau. Champion Mindset - Traits for Success: Strong problem-solving skills with a knack for handling multiple tasks under pressure Ability to think analytically and accurately manage complex tasks and requests Friendly and responsive to others’ needs and concerns relationship-focused with a “how can I help you” attitude. Able to work accurately within established guidelines relishes handling multiple details quickly correctly and efficiently. Excellent verbal and written communication skills. Aligned with our core values: honesty humility hard work commitment innovation and exceptionalism. #### The Perks of Playing for Teamworks: At Teamworks you’re not just joining a company—you’re joining a team that’s shaping the future of sports. We believe that success starts with investing in our people and here’s how we support and reward every teammate: Play to Win: Grow your career as we grow. Shape the future of sports technology while building a career that scales with your ambition. Winning Culture: Join a global team of high achievers innovators and problem solvers who value teamwork and humility. Competitive Compensation: Earn a competitive salary performance-based incentives and equity so you share in our success. Comprehensive Benefits: Access region-specific benefits designed to support your well-being including health coverage life and disability insurance retirement plans unlimited paid time off flexible and remote work options catered lunches (where applicable) and more. Investing in Your Growth: Receive stipends for learning and development home office equipment and company gear to set you up for success—no matter where you are in the world. ### Compensation Philosophy: For this role the salary target is $65000-$80000 with your final offer determined by your experience skills and interview performance. Every Teamworks teammate is an owner with equity aligning your success with ours. We’ve built our compensation framework to attract retain and reward top performers. We believe in pay for performance ensuring that your growth and impact are reflected in your rewards. As Teamworks grows so do your opportunities—whether that’s through advancing your career contributing to game-changing innovations or building long-term financial security. We continuously review and refine our compensation practices to ensure fairness and alignment with both company goals and individual aspirations. We encourage open discussions about career growth and compensation and your hiring manager is always available to answer your questions. At Teamworks we’re committed to supporting you in and out of the game—empowering you to do your best work while enjoying meaningful rewards. #### Inside our Locker Room: Teamworks is the leading operating system for elite sports empowering organizations worldwide to optimize performance streamline operations and unlock athlete potential. Founded in 2006 we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle. Our solutions span four key categories: Personnel: Manage the complete roster lifecycle from recruiting and NIL management to financial operations. Performance: Optimize athlete health and training with advanced tools for nutrition strength & conditioning and holistic performance tracking. Operations: Streamline logistics communication compliance and inventory management to keep teams running efficiently. Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports. At Teamworks we’re driven by innovation and a passion for sports. We serve more than 6500 sports organizations globally helping teams achieve excellence on and off the field. Join us and be part of the future of sports technology. Our offices are open for work collaboration and optional team-building events – but as a remote-first company we also have teammates working from places across the globe including New York London Perth and Austin. ### What to Expect When Interviewing at Teamworks Our interview process is designed to be transparent engaging and reflective of our team culture. You can expect authentic conversations clear steps and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you. Learn more about our process here. Teamworks is an equal opportunity employer - if you live our core values every day and are honest hardworking humble committed innovative and an all-around exceptional person you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics. This policy applies to all employment practices within our organization including but not limited to recruiting hiring promotion termination compensation benefits and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email hiring@teamworks.com. To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes. The pay range for this role is: 65000 - 80000 USD per year(Remote (United States))
9 day(s) ago
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Production Specialist- Remote
Shopwindow
"About Us Touchpoint Labs is a fast-growing lean innovative early-stage technology company. Our software gives small and local businesses the same capabilities only enjoyed by the big brands. We believe local businesses & organizations should have the same access to technology and techniques to communicate & compete like big brands and do it better. It’s vital small businesses are fully competitive so that our local economies and communities can be healthy. Responsibilities: Crafting Digital Masterpieces: Design engaging landing pages digital forms brochures and marketing automation workflows that captivate and convert. The client hands you their images videos and copy you weave it into an engaging experience for their end consumer. Blending Creativity with Structure: In some instances you’ll follow a proven process to incorporate images videos links and pre-written content into our templates. In others you'll use your creativity to turn a half-baked idea into tangible impactful campaigns. Innovative Problem Solving: Work with varying degrees of guidance from detailed briefs to broad concepts requiring you to think on your feet and deliver creative solutions that align with our clients' goals. Respect for Brand: Each client has a unique style and brand identity (colors styling the vibe of their messaging - do they seem professional fun inviting). You must keenly observe a client's styling and branding when in some cases the specifics aren't spelled out for you and emulate their brand in new contexts. Said simply you have a natural love and appreciation for the discipline of branding. This is primarily a ""behind the scenes"" role. Meeting with clients is not something you will experience on a typical day. Doing well in this entry-level role your next leap forward may be around the corner. This may include more creative responsibilities Bot prompting UX video editing client consulting or a path that aligns with your passions. We are focused on identifying everyone's strengths and matching them to a role they will be happy in. Qualifications: Technical Proficiency: While coding skills are not required (far from it) you should be eager to learn and adept at using online content management and marketing automation software. Full training is provided and fully paid. Reliable Internet Connection: A high-speed internet connection is essential for seamless remote work. Detail-Oriented and Deadline-Driven: You must be able to follow instructions with accuracy and adhere to deadlines consistently. Familiarity with Digital Tools: Experience with CRM tools email marketing software or website builders like Weebly Wix or Squarespace is a plus though not mandatory. Self-Motivated and Disciplined: The freedom of remote work comes with a need for motivation and self-discipline as you'll be managing your tasks without constant supervision. Experience with AI: You will be learning AI chatbot prompting in this role What’s In It For You? Hands-On Experience: Gain valuable experience working in a fast-paced technology-driven start-up environment providing you with skills that can catapult your career in various directions including graphic design creative marketing or account management. Flexible Work Environment: Enjoy the freedom to work from anywhere that inspires you be it your home a coffee shop or a co-working space. No more time-consuming commutes. Room for Growth: Touchpoint Labs is a young company with ample opportunities for career advancement. Your contributions can help shape the company’s future and there’s potential for this role to evolve into a full-time position if desired. Additional Information Usually starts as a part-time position. If you have a different arrangement in mind let's talk. The exact working schedule is flexible so this can be done in between classes or during evenings or weekends. This job has the potential to become a full-time position if that is your ultimate desire. This job is an independent contractor position. You will be a 1099 worker. Must Be English Speaking. Job-Type: Part-Time 15-20 hours per week Salary: 54.00 BRL per hour Please attach your resume."
21 day(s) ago
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Production Specialist- Remote
ShopWindow
Remote Brazil
"About Us Touchpoint Labs is a fast-growing lean innovative early-stage technology company. Our software gives small and local businesses the same capabilities only enjoyed by the big brands. We believe local businesses & organizations should have the same access to technology and techniques to communicate & compete like big brands and do it better. It’s vital small businesses are fully competitive so that our local economies and communities can be healthy. Responsibilities: Crafting Digital Masterpieces: Design engaging landing pages digital forms brochures and marketing automation workflows that captivate and convert. The client hands you their images videos and copy you weave it into an engaging experience for their end consumer. Blending Creativity with Structure: In some instances you’ll follow a proven process to incorporate images videos links and pre-written content into our templates. In others you'll use your creativity to turn a half-baked idea into tangible impactful campaigns. Innovative Problem Solving: Work with varying degrees of guidance from detailed briefs to broad concepts requiring you to think on your feet and deliver creative solutions that align with our clients' goals. Respect for Brand: Each client has a unique style and brand identity (colors styling the vibe of their messaging - do they seem professional fun inviting). You must keenly observe a client's styling and branding when in some cases the specifics aren't spelled out for you and emulate their brand in new contexts. Said simply you have a natural love and appreciation for the discipline of branding. This is primarily a ""behind the scenes"" role. Meeting with clients is not something you will experience on a typical day. Doing well in this entry-level role your next leap forward may be around the corner. This may include more creative responsibilities Bot prompting UX video editing client consulting or a path that aligns with your passions. We are focused on identifying everyone's strengths and matching them to a role they will be happy in. Qualifications: Technical Proficiency: While coding skills are not required (far from it) you should be eager to learn and adept at using online content management and marketing automation software. Full training is provided and fully paid. Reliable Internet Connection: A high-speed internet connection is essential for seamless remote work. Detail-Oriented and Deadline-Driven: You must be able to follow instructions with accuracy and adhere to deadlines consistently. Familiarity with Digital Tools: Experience with CRM tools email marketing software or website builders like Weebly Wix or Squarespace is a plus though not mandatory. Self-Motivated and Disciplined: The freedom of remote work comes with a need for motivation and self-discipline as you'll be managing your tasks without constant supervision. Experience with AI: You will be learning AI chatbot prompting in this role What’s In It For You? Hands-On Experience: Gain valuable experience working in a fast-paced technology-driven start-up environment providing you with skills that can catapult your career in various directions including graphic design creative marketing or account management. Flexible Work Environment: Enjoy the freedom to work from anywhere that inspires you be it your home a coffee shop or a co-working space. No more time-consuming commutes. Room for Growth: Touchpoint Labs is a young company with ample opportunities for career advancement. Your contributions can help shape the company’s future and there’s potential for this role to evolve into a full-time position if desired. Additional Information Usually starts as a part-time position. If you have a different arrangement in mind let's talk. The exact working schedule is flexible so this can be done in between classes or during evenings or weekends. This job has the potential to become a full-time position if that is your ultimate desire. This job is an independent contractor position. You will be a 1099 worker. Must Be English Speaking. Job-Type: Part-Time 15-20 hours per week Salary: 54.00 BRL per hour Please attach your resume."
22 day(s) ago
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Product Development Specialist - In Office, Hybrid, Remote
Longbridge Financial
Paramus, NJ
Company Description At Longbridge we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors we’re committed to helping older homeowners make the most of what they’ve worked hard to build so they can live the retirement they imagined. And we don’t just do it well we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does too! We’ve been named a Great Place to Work three years in a row because we believe that when people enjoy what they do and where they do it everyone wins. Why Longbridge? At Longbridge we don’t just offer jobs we offer careers that grow with you. Here’s why you’ll love being part of our team: Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths we support your professional growth every step of the way. Plus we love promoting from within—because when you succeed we all do. A Culture That Clicks – We work hard but we have fun doing it! Whether it’s team-building events friendly competitions or just an atmosphere of open communication and collaboration we make sure work feels less like “just work.” Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical dental vision HSA and FSA) generous PTO paid holidays company-paid life insurance and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference we’d love to have you on board. Apply today and let’s do great things together! Job Description We are excited to announce a new opportunity at Longbridge for a Product Development Specialist to join our team! This role will be instrumental in shaping our products supporting cross-functional initiatives and driving continuous improvement across the organization. This position is designed for a candidate that has strong analytical and organizational skills has a proven ability to manage cross-functional projects and likes to proactively problem solve. This is an exciting chance to make a real impact by influencing product growth supporting post-launch success and collaborating with teams across the business. Reporting to the Director of Product and Strategic Development the Product Development Specialist assists in managing cross-functional projects and contributing to new and existing product development. Individuals must exhibit strong analytical skills within their assessments strong organizational/time management skills and exceptional communication skills when interacting with all levels of employees within the company. Primary Job Duties: Identify opportunities within target markets to support product enhancements and new product development and portfolio growth. Support cross-functional initiatives involving sales marketing capital markets training operations underwriting and IT. Manage product lifecycle activities from ideation through implementation ensuring milestones are met. Proactively identify project risks and provide practical solutions to maintain timelines. Conduct competitive intelligence research and track trends across relevant markets. Foster a culture of continuous improvement by recommending enhancements to department processes and outputs. Key Responsibilities: Monitor Product Performance: Track and analyze KPIs adoption rates user feedback and support trends to assess how products are performing in real-world use. Drive Continuous Improvement: Identify opportunities for refinement or enhancement based on data customer insights and cross-functional feedback. Manage Post-Launch Roadmap: Collaborate with sales IT marketing and operations to prioritize and execute post-launch updates or fixes. User Feedback Loop: Establish structured channels to collect and interpret feedback from users customer service sales and partners. Issue Resolution: Proactively identify post-launch issues and coordinate solutions with technical and business teams to minimize user friction and risk. Training and Enablement: Support internal teams (e.g. sales customer support) with updated product knowledge documentation and FAQs based on what’s learned in the field. Stakeholder Communication: Deliver regular reports and presentations to leadership outlining product performance lessons learned and next steps. Cross-Functional Collaboration: Partner closely with marketing operations and engineering to ensure alignment on priorities and resource allocation. Qualifications Required Experience: 5+ years of relevant experience preferably in the mortgage or reverse mortgage market. Strong written and verbal communication skills including experience managing cross functional projects. Exceptional attention to detail and commitment to producing high-quality work. Demonstrated problem-solving ability and innovative thinking. Strong organizational and time management skills able to manage multiple priorities. Ability to influence decisions and build consensus across levels and functions. Excellent communication and project management skills Proven ability to translate feedback into actionable improvements Highly collaborative and able to work across departments Detail-oriented and organized with a focus on execution and results Strong analytical skills comfortable with metrics dashboards and basic data tools (ie. Excel Tableau etc.) Additional Information Full benefits 401(k) with company match Paid time off Working in a growing and dynamic industry LBF is an EEO/AA/Vet/Disabled Employe Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites set the estimated salary not Longbridge Financial. Important Note: When you click on a video certain personal information may be sent to the video provider (such as YouTube Vimeo etc.). To learn more about our privacy practices please review our company Privacy Notice.
26 day(s) ago
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Remote - Product Integration Specialist
Green Dot Corporation
We’re looking for talented professionals anywhere in the United States to join us in bringing smart money management and payment solutions to everyone’s fingertips. At Green Dot we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work promote and enable a strong culture of performance and connectedness and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Summary: The Wage and Corporate Disbursements revenue division oversees Green Dot’s wage disbursements offerings including the rapid! PayCard payroll card rapid! Disbursements and rapid! Earned Wage Access platforms. The division has overall P&L responsibility of the products/ services as well as manages the internal direct sales process and external channel partners and sales organizations that leverage our offerings. The Product Integration Specialist will assist with post sales integration and technical product support. The Product Integration Specialist position will work closely with the Channel Managers Enrollment Team as well as external technical clients. This position will be responsible for product related tasks to serve as the link between all teams to ensure integration development testing and release is completed with the external clients. The Product Integration Specialist will also assist the Vice President of Product Management on Product Development Implementation and continuous improvement of new and existing product and services. The Product Integration Specialist will also assist in being the voice of the client as it pertains to wants and needs from the rapid! suite of product and services. Job Responsibilities: Determine client/customer needs and assist with potential solutions Exhibit solid rapid! product knowledge when dealing with clients and their needs and addressing any issues/concerns. Provide technical product support when assisting clients and channel partners during integration development testing and release process. Assist cross functional teams with ongoing support and troubleshooting of production issues Be the technical liaison on behalf of our clients channel partners and internal teams Assist Vice President of Product Management on ad-hoc projects and initiatives Provide active input when needed on Product Development and Implementation process discussions Update existing rapid! manuals/documentation for any product related or integration related changes or additions that are applicable. Create new manuals/documentation when needed. Preferred Qualifications: Minimum 3 years of relevant experience Strong technical and computer software skills Prior Product knowledge (payroll card prepaid card debit card) experience Prior Product Integration experience a plus Ability to collaborate effectively within a team-based environment Excellent written and oral communication skills Strong client and product focus Creative and resourceful problem solver High energy self-starter Preferred Technical Skills: Proficient with the Microsoft Suite of products. Word Excel Visio Teams Outlook Experience with Jira Confluence SQL Data Dog or their equivalent Experience with RESTful and SOAP web services and systems such as SOAPUI and Postman Experience with SFTP Sites and FTP Clients Fundamental understanding of Agile principles POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $84000 to $126100 per year. The final compensation will be determined by a number of factors such as qualifications expertise and the candidate’s geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds perspectives and skills. We believe that the more inclusive we are the better our work (and work environment) will be for everyone. Additionally Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Work Authorization Requirement At Green Dot Corporation we value diversity and strive for fair and inclusive hiring practices. However we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future sponsorship.
1 month(s) ago
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Remote - Product Integration Specialist
Green Dot Corporation
Remote United States
We’re looking for talented professionals anywhere in the United States to join us in bringing smart money management and payment solutions to everyone’s fingertips. At Green Dot we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work promote and enable a strong culture of performance and connectedness and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Summary: The Wage and Corporate Disbursements revenue division oversees Green Dot’s wage disbursements offerings including the rapid! PayCard payroll card rapid! Disbursements and rapid! Earned Wage Access platforms. The division has overall P&L responsibility of the products/ services as well as manages the internal direct sales process and external channel partners and sales organizations that leverage our offerings. The Product Integration Specialist will assist with post sales integration and technical product support. The Product Integration Specialist position will work closely with the Channel Managers Enrollment Team as well as external technical clients. This position will be responsible for product related tasks to serve as the link between all teams to ensure integration development testing and release is completed with the external clients. The Product Integration Specialist will also assist the Vice President of Product Management on Product Development Implementation and continuous improvement of new and existing product and services. The Product Integration Specialist will also assist in being the voice of the client as it pertains to wants and needs from the rapid! suite of product and services. Job Responsibilities: Determine client/customer needs and assist with potential solutions Exhibit solid rapid! product knowledge when dealing with clients and their needs and addressing any issues/concerns. Provide technical product support when assisting clients and channel partners during integration development testing and release process. Assist cross functional teams with ongoing support and troubleshooting of production issues Be the technical liaison on behalf of our clients channel partners and internal teams Assist Vice President of Product Management on ad-hoc projects and initiatives Provide active input when needed on Product Development and Implementation process discussions Update existing rapid! manuals/documentation for any product related or integration related changes or additions that are applicable. Create new manuals/documentation when needed. Preferred Qualifications: Minimum 3 years of relevant experience Strong technical and computer software skills Prior Product knowledge (payroll card prepaid card debit card) experience Prior Product Integration experience a plus Ability to collaborate effectively within a team-based environment Excellent written and oral communication skills Strong client and product focus Creative and resourceful problem solver High energy self-starter Preferred Technical Skills: Proficient with the Microsoft Suite of products. Word Excel Visio Teams Outlook Experience with Jira Confluence SQL Data Dog or their equivalent Experience with RESTful and SOAP web services and systems such as SOAPUI and Postman Experience with SFTP Sites and FTP Clients Fundamental understanding of Agile principles POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $84000 to $126100 per year. The final compensation will be determined by a number of factors such as qualifications expertise and the candidate’s geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds perspectives and skills. We believe that the more inclusive we are the better our work (and work environment) will be for everyone. Additionally Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Work Authorization Requirement At Green Dot Corporation we value diversity and strive for fair and inclusive hiring practices. However we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future sponsorship.
1 month(s) ago
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Evercommerce - Product Support Specialist (Remote, US)
EverCommerce
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform providing vertically tailored integrated SaaS solutions that help more than 600000 global service-based businesses accelerate growth streamline operations and increase retention. Our modern digital and mobile applications create predictable informed and convenient experiences between customers and their service professionals. Specializing in Home & Field Services Health Services and Fitness & Wellness industries EverCommerce solutions include end-to-end business management software embedded payment acceptance marketing technology and customer engagement applications. We are building an extraordinary company and looking for talented energetic and motivated people to join our team. You can learn more about our Company Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Product Support Specialist to focus on our Service Fusion Brand. Founded in 2014 Service Fusion now an EverCommerce solution serves nearly 4000 field service contractors in over 20 residential and commercial service verticals with mission-critical business management software. While the largest segments of the customer base are HVAC plumbing electrical and appliance repair contractors our target customer is “anyone in a truck who comes to your home or business to perform a service.” Service Fusion allows such contractors to operate their business from anywhere with enterprise-level features at a small business price. Responsibilities: Manage and resolve customer questions and issues via phone email or chat Take ownership of customer issues reported and seeing problems through to final resolution and root cause with full resolution confirmation from the customer Develop client’s end user software skills Follow standard procedures for proper escalation of unresolved issues Remain knowledgeable on all Service Fusion products Consistently meet or exceed performance metrics Administer value of product Collaborate with peers and clients on projects Drive continuous improvement of software Skills and experience you will need to be successful in the role: 1 year of customer service or technical support is required a bachelor’s degree is a plus Operational experience preferred: ideally has worked in technical support for 1+ years at a software development company using a SaaS platform. Strong verbal written and chat communication skills Technically savvy A clear understanding of computer software A clear understanding of web applications A clear understanding of mobile apps and devices Excellent troubleshooting skills Demonstrated experience in office administration file maintenance data entry spreadsheet analysis and reporting Demonstrated excellent interpersonal ability problem-solving flexibility/adaptability multi-tasking communication research analysis and time-management skills Knowledge of QuickBooks and Excel is a plus Where: The EverCommerce team is distributed globally with teams in the U.S. Canada the U.K. Jordan New Zealand and Australia. With a widely distributed team we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position and this role may require travel to our Corporate Headquarters in Denver Colorado or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office remote or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $50000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location local market variances and candidate experience and expertise and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation age marital status veteran status or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
1 month(s) ago
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Evercommerce - Product Support Specialist (Remote, US)
Evercommerce
Remote United States
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform providing vertically tailored integrated SaaS solutions that help more than 600000 global service-based businesses accelerate growth streamline operations and increase retention. Our modern digital and mobile applications create predictable informed and convenient experiences between customers and their service professionals. Specializing in Home & Field Services Health Services and Fitness & Wellness industries EverCommerce solutions include end-to-end business management software embedded payment acceptance marketing technology and customer engagement applications. We are building an extraordinary company and looking for talented energetic and motivated people to join our team. You can learn more about our Company Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Product Support Specialist to focus on our Service Fusion Brand. Founded in 2014 Service Fusion now an EverCommerce solution serves nearly 4000 field service contractors in over 20 residential and commercial service verticals with mission-critical business management software. While the largest segments of the customer base are HVAC plumbing electrical and appliance repair contractors our target customer is “anyone in a truck who comes to your home or business to perform a service.” Service Fusion allows such contractors to operate their business from anywhere with enterprise-level features at a small business price. Responsibilities: Manage and resolve customer questions and issues via phone email or chat Take ownership of customer issues reported and seeing problems through to final resolution and root cause with full resolution confirmation from the customer Develop client’s end user software skills Follow standard procedures for proper escalation of unresolved issues Remain knowledgeable on all Service Fusion products Consistently meet or exceed performance metrics Administer value of product Collaborate with peers and clients on projects Drive continuous improvement of software Skills and experience you will need to be successful in the role: 1 year of customer service or technical support is required a bachelor’s degree is a plus Operational experience preferred: ideally has worked in technical support for 1+ years at a software development company using a SaaS platform. Strong verbal written and chat communication skills Technically savvy A clear understanding of computer software A clear understanding of web applications A clear understanding of mobile apps and devices Excellent troubleshooting skills Demonstrated experience in office administration file maintenance data entry spreadsheet analysis and reporting Demonstrated excellent interpersonal ability problem-solving flexibility/adaptability multi-tasking communication research analysis and time-management skills Knowledge of QuickBooks and Excel is a plus Where: The EverCommerce team is distributed globally with teams in the U.S. Canada the U.K. Jordan New Zealand and Australia. With a widely distributed team we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position and this role may require travel to our Corporate Headquarters in Denver Colorado or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office remote or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $50000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location local market variances and candidate experience and expertise and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation age marital status veteran status or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
1 month(s) ago
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