Remote Technical Consultant Jobs

Join The GlideFast Team = Work with the best consultants and developers in the industry. GlideFast Consulting - Senior Technical Consultant- CSM/Telco (Remote) Reference - JBRQ0001010 Job Details - Remote As a Senior Technical Consultant with GlideFast Consulting you will work to develop design and own technical solutions on the ServiceNow platform. You will provide administration application development maintenance and technical support by using best-practice web programming techniques to configure robust solutions for clients utilizing the ServiceNow platform. What is the role? - Deliver high-quality consulting services to install configure and integrate software products from ServiceNow Develop custom software solutions as required through scripting and software development Prepare technical documentation as specified in customer contracts and as internally required Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software Write/create custom business rules client scripts script includes UI policies ACL’s data policies UI scripts Troubleshoot basic configuration/script issues Attend requirements review and validation sessions as required Participate in scrum ceremonies Deliver measurable results within the appropriate timeline resulting in positive customer feedback Perform code review of peers as needed Work independently and actively support other Technical Consultants as mentor and team lead Lead sessions in implementation practices What experience do you need for success? 2+ years delivering technical solutions on the ServiceNow platform 1+ years of experience in the telecommunications industry specifically with the implementation of ITSM CSM FSM or OMT solutions for telecom customers 1+ year(s) in a consulting role delivering software implementations preferable Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: CSM FSM Telco 3rd Party Integrations Development (REST SOAP MID Servers or other additional products) Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux Windows) Thorough knowledge of networking concepts such as IP Addressing Firewalls ports Knowledge of relational databases (MySQL MSSQL Oracle) Experience in multiple application architectures and supporting technologies Experience with scripting languages such as PERL JavaScript Python and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical What will you bring with you? - ServiceNow Certified System Administrator ServiceNow Certified Application Developer (1) ServiceNow Mainline Implementation Certification (ITSM CSM) required ITIL v3 or v4 Certification preferred Maintain active government security clearance if applicable The starting pay range for this role is $125000.00 - $165000.00. Actual compensation will depend on a number of factors including actual work location relevant experience (internal or external) technical skills and other qualifications. Apex Systems LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) age sexual orientation gender identity national origin ancestry citizenship genetic information registered domestic partner status marital status disability status as a crime victim protected veteran status political affiliation union membership or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation in using our website for a search or application please contact recruits@glidefast.com.

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS Software or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes 💛 What you will do: Provide exceptional customer support via emails Troubleshoot technical products and applications Provide product information and assist with sales-related questions Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in customer service within a SaaS or cybersecurity company Comfortable with technology and eager to learn new tools KPI-driven with a clear understanding of performance metrics Hands-on experience with CRM (Zendesk preferred) Creative thinker able to propose alternate solutions when needed Patience and resilience when handling complex cases or difficult customers. Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical customer support and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010 we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients surrounding them with unlimited care an individual approach and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS Software or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes 💛 What you will do: Provide exceptional customer support via emails Troubleshoot technical products and applications Provide product information and assist with sales-related questions Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in customer service within a SaaS or cybersecurity company Comfortable with technology and eager to learn new tools KPI-driven with a clear understanding of performance metrics Hands-on experience with CRM (Zendesk preferred) Creative thinker able to propose alternate solutions when needed Patience and resilience when handling complex cases or difficult customers. Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical customer support and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010 we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients surrounding them with unlimited care an individual approach and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS Software or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes 💛 What you will do: Provide exceptional customer support via emails Troubleshoot technical products and applications Provide product information and assist with sales-related questions Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in customer service within a SaaS or cybersecurity company Comfortable with technology and eager to learn new tools KPI-driven with a clear understanding of performance metrics Hands-on experience with CRM (Zendesk preferred) Creative thinker able to propose alternate solutions when needed Patience and resilience when handling complex cases or difficult customers. Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical customer support and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010 we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients surrounding them with unlimited care an individual approach and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS Software or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes 💛 What you will do: Provide exceptional customer support via emails Troubleshoot technical products and applications Provide product information and assist with sales-related questions Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in customer service within a SaaS or cybersecurity company Comfortable with technology and eager to learn new tools KPI-driven with a clear understanding of performance metrics Hands-on experience with CRM (Zendesk preferred) Creative thinker able to propose alternate solutions when needed Patience and resilience when handling complex cases or difficult customers. Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Benefits and Perks: Flexible schedule Opportunity to work fully remote Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical customer support and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010 we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients surrounding them with unlimited care an individual approach and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS Software or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes 💛 What you will do: Provide exceptional customer support via emails Troubleshoot technical products and applications Provide product information and assist with sales-related questions Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in customer service within a SaaS or cybersecurity company Comfortable with technology and eager to learn new tools KPI-driven with a clear understanding of performance metrics Hands-on experience with CRM (Zendesk preferred) Creative thinker able to propose alternate solutions when needed Patience and resilience when handling complex cases or difficult customers. Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical customer support and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010 we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients surrounding them with unlimited care an individual approach and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS Software or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes What You Will Do Provide exceptional customer support via emails Troubleshoot technical products and applications Provide product information and assist with sales-related questions Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What You Need To Succeed In This Role Excellent English skills (at least C1 for both spoken and written) Experience in customer service within a SaaS or cybersecurity company Comfortable with technology and eager to learn new tools KPI-driven with a clear understanding of performance metrics Hands-on experience with CRM (Zendesk preferred) Creative thinker able to propose alternate solutions when needed Patience and resilience when handling complex cases or difficult customers. Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected. Who We Are SupportYourApp is a Support-as-a-Service company that provides secure technical customer support and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010 we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients surrounding them with unlimited care an individual approach and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of opportunities and benefits.

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS Software or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: Provide exceptional technical support via calls chats and emails Resolve support inquiries of various difficulties Gather data to ensure the required technical info is collected to resolve even more complex tickets Gather required technical information to ensure the resolution of complex cases Ensure customers' satisfaction with any interaction Maintain working knowledge of our client’s products and services Securely work with customers’ sensitive information Communicate with developers and other departments of various IT companies to identify and troubleshoot technical issues What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written) Prior experience in tech support desktop support or a similar role is a must Strong troubleshooting and problem-solving skills attention to detail Basic understanding of networking (VPN/firewall/Amazon/Azure services network as a service cloud networking) is a must Basic understanding of cybersecurity working experience with ISP Customer-oriented and responsible attitude Excellent interpersonal skills Will be a great plus: Experience with Zendesk or similar CRM systems Experience with engineers Degree in computer science or information technology Certification in Microsoft Linux or Cisco Experience with remote desktop applications and help desk software Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical customer support and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010 we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients surrounding them with unlimited care an individual approach and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English pointing out your outstanding skills! DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

Join The GlideFast Team = Work with the best consultants and developers in the industry. GlideFast Consulting - Senior Technical Consultant- SecOps (Remote) - Reference - JBRQ0001010 Job Details - Remote As a Senior Technical Consultant with GlideFast Consulting you will work to develop design and own technical solutions on the ServiceNow platform. You will provide administration application development maintenance and technical support by using best-practice web programming techniques to configure robust solutions for clients utilizing the ServiceNow platform. What is the role? - Deliver high-quality consulting services to install configure and integrate software products from ServiceNow Develop custom software solutions as required through scripting and software development Prepare technical documentation as specified in customer contracts and as internally required Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software Write/create custom business rules client scripts script includes UI policies ACL’s data policies UI scripts Troubleshoot basic configuration/script issues Attend requirements review and validation sessions as required Participate in scrum ceremonies Deliver measurable results within the appropriate timeline resulting in positive customer feedback Perform code review of peers as needed Work independently and actively support other Technical Consultants as mentor and team lead Lead sessions in implementation practices What experience do you need for success? 2+ years delivering technical solutions on the ServiceNow platform 1+ year(s) in a consulting role delivering software implementations preferable Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: ServiceNow Mainline Application(s) (SecOps and IRM or other additional products) Service Portal (HTML CSS AngularJS SASS Bootstrap) ServiceNow Application Development (Scoped Applications) 3rd Party Integrations Development (REST SOAP MID Servers or other additional products) ServiceNow development experience with CSM or HRSD modules preferred Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux Windows) Thorough knowledge of networking concepts such as IP Addressing Firewalls ports Knowledge of relational databases (MySQL MSSQL Oracle) Experience in multiple application architectures and supporting technologies Experience with scripting languages such as PERL JavaScript Python and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical What will you bring with you? - ServiceNow Certified System Administrator ServiceNow Certified Application Developer (1) ServiceNow Mainline Implementation Certification (SIR and VR) required ITIL v3 or v4 Certification preferred Maintain active government security clearance if applicable The starting pay range for this role is $125000.00 - $165000.00. Actual compensation will depend on a number of factors including actual work location relevant experience (internal or external) technical skills and other qualifications. Apex Systems LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) age sexual orientation gender identity national origin ancestry citizenship genetic information registered domestic partner status marital status disability status as a crime victim protected veteran status political affiliation union membership or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation in using our website for a search or application please contact recruits@glidefast.com.

Join The GlideFast Team = Work with the best consultants and developers in the industry. GlideFast Consulting - Senior Technical Consultant- IRM (Remote) Reference - JBRQ0001010 Job Details - Remote As a Senior Technical Consultant with GlideFast Consulting you will work to develop design and own technical solutions on the ServiceNow platform. You will provide administration application development maintenance and technical support by using best-practice web programming techniques to configure robust solutions for clients utilizing the ServiceNow platform. What is the role? - Deliver high-quality consulting services to install configure and integrate software products from ServiceNow Develop custom software solutions as required through scripting and software development Prepare technical documentation as specified in customer contracts and as internally required Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software Write/create custom business rules client scripts script includes UI policies ACL’s data policies UI scripts Troubleshoot basic configuration/script issues Attend requirements review and validation sessions as required Participate in scrum ceremonies Deliver measurable results within the appropriate timeline resulting in positive customer feedback Perform code review of peers as needed Work independently and actively support other Technical Consultants as mentor and team lead Lead sessions in implementation practices What experience do you need for success? 2+ years delivering technical solutions on the ServiceNow platform 1+ year(s) in a consulting role delivering software implementations preferable Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: ServiceNow Mainline Application(s) (IRM or other additional products) Service Portal (HTML CSS AngularJS SASS Bootstrap) ServiceNow Application Development (Scoped Applications) 3rd Party Integrations Development (REST SOAP MID Servers or other additional products) ServiceNow development experience with IRM/GRC Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux Windows) Thorough knowledge of networking concepts such as IP Addressing Firewalls ports Knowledge of relational databases (MySQL MSSQL Oracle) Experience in multiple application architectures and supporting technologies Experience with scripting languages such as PERL JavaScript Python and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical What will you bring with you? - ServiceNow Certified System Administrator ServiceNow Certified Application Developer (1) ServiceNow Mainline Implementation Certification (Risk and Compliance) required ITIL v3 or v4 Certification preferred Maintain active government security clearance if applicable The starting pay range for this role is $125000.00 - $165000.00. Actual compensation will depend on a number of factors including actual work location relevant experience (internal or external) technical skills and other qualifications. Apex Systems LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) age sexual orientation gender identity national origin ancestry citizenship genetic information registered domestic partner status marital status disability status as a crime victim protected veteran status political affiliation union membership or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation in using our website for a search or application please contact recruits@glidefast.com.