Job Title | Location | Description | Posted** |
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Drug Information Technical Writer - Remote
Prime Therapeutics |
Remote United States
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Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Drug Information Technical Writer - Remote Job Description The Technical Writer is responsible for creating editing reviewing and publishing documentation. This position will coordinate prioritize and implement writing and documentation projects including a rotating review and maintenance of existing documentation. This position will routinely collaborate with subject matter experts (SMEs) Trainers Business Process Analysts and management in the development and production of necessary materials for new processes and plans. Responsibilities Develop a thorough knowledge of tools used at Prime to document the process and write user guides tools may include but are not limited to: Microsoft Office Suite RxCLAIM Benefit Edit Tool IBM Notes CoverMyMeds Clinical Review Engine MSA Clinical Operations Review Engine and Prime Knowledge Resources Write edit review and publish all documentation still in use on a regular rotation to ensure up to date information is communicated update documentation on an ad hoc basis communicating changes as needed Create new documentation (i.e. standard operating procedures desktop procedures job aids user guides training materials process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriately Collaborate with SMEs Trainers and Business Process Analysts to support accuracy in process documentation Other duties as assigned - Project Support: + Ability to support and collaborate on various project tasks. + Proven experience in organizing and managing work efficiently. + Strong attention to detail and accuracy in documentation. + Excellent written and verbal communication skills. + Ability to work effectively within a team environment with leaders pharmacists and business analysts. Clinical Pharmacy Documents: + Experience in writing and reviewing clinical pharmacy documents specifically Therapeutic Class Reviews. + Experience in document management and writing is highly desirable. + Proficiency in technical writing and ability to convey complex information clearly. Education & Experience Bachelor's degree in English Communications Technical Writing Education or related area of study or equivalent combination of education and/or relevant work experience HS diploma or GED is required 2 years of work experience in technical or process specific documentation Must be eligible to work in the United States without need for work visa or residency sponsorship Must be eligible to work in the United States without the need for work visa or residency sponsorship. Additional Qualifications Proficient in Microsoft Word PowerPoint Excel Visio Adobe Acrobat Snagit and Teams Strong writing and editing skills Strong process and detail orientation Strong organization and prioritization skills Ability to work independently and as part of a team Preferred Qualifications PBM experience Experience with a web-based workflow management system (i.e. Confluence SharePoint JIRA) Certified Pharmacy Technician (CPhT): + Certification as a Pharmacy Technician is a plus or experience working in a Pharmacy Benefit Management (PBM) or pharmacy environment. + Familiarity with pharmaceutical terminology. Physical Demands Constantly required to sit use hands to handle or feel talk and hear Frequently required to reach with hands and arms Occasionally required to stand walk and stoop kneel and crouch Occasionally required to lift and/or move up to 10 pounds Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus Every employee must understand comply with and attest to the security responsibilities and security controls unique to their job and comply with all applicable legal regulatory and contractual requirements and internal policies and procedures. Potential pay for this position ranges from $59000.00 - $94000.00 based on experience and skills. Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race color religion gender sex (including pregnancy) national origin disability age veteran status or any other legally protected class under federal state or local law.We welcome people of different backgrounds experiences abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays.
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Drug Information Technical Writer - Remote
Prime Therapeutics |
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Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Drug Information Technical Writer - Remote Job Description The Technical Writer is responsible for creating editing reviewing and publishing documentation. This position will coordinate prioritize and implement writing and documentation projects including a rotating review and maintenance of existing documentation. This position will routinely collaborate with subject matter experts (SMEs) Trainers Business Process Analysts and management in the development and production of necessary materials for new processes and plans. Responsibilities Develop a thorough knowledge of tools used at Prime to document the process and write user guides tools may include but are not limited to: Microsoft Office Suite RxCLAIM Benefit Edit Tool IBM Notes CoverMyMeds Clinical Review Engine MSA Clinical Operations Review Engine and Prime Knowledge Resources Write edit review and publish all documentation still in use on a regular rotation to ensure up to date information is communicated update documentation on an ad hoc basis communicating changes as needed Create new documentation (i.e. standard operating procedures desktop procedures job aids user guides training materials process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriately Collaborate with SMEs Trainers and Business Process Analysts to support accuracy in process documentation Other duties as assigned - Project Support: + Ability to support and collaborate on various project tasks. + Proven experience in organizing and managing work efficiently. + Strong attention to detail and accuracy in documentation. + Excellent written and verbal communication skills. + Ability to work effectively within a team environment with leaders pharmacists and business analysts. Clinical Pharmacy Documents: + Experience in writing and reviewing clinical pharmacy documents specifically Therapeutic Class Reviews. + Experience in document management and writing is highly desirable. + Proficiency in technical writing and ability to convey complex information clearly. Education & Experience Bachelor's degree in English Communications Technical Writing Education or related area of study or equivalent combination of education and/or relevant work experience HS diploma or GED is required 2 years of work experience in technical or process specific documentation Must be eligible to work in the United States without need for work visa or residency sponsorship Must be eligible to work in the United States without the need for work visa or residency sponsorship. Additional Qualifications Proficient in Microsoft Word PowerPoint Excel Visio Adobe Acrobat Snagit and Teams Strong writing and editing skills Strong process and detail orientation Strong organization and prioritization skills Ability to work independently and as part of a team Preferred Qualifications PBM experience Experience with a web-based workflow management system (i.e. Confluence SharePoint JIRA) Certified Pharmacy Technician (CPhT): + Certification as a Pharmacy Technician is a plus or experience working in a Pharmacy Benefit Management (PBM) or pharmacy environment. + Familiarity with pharmaceutical terminology. Physical Demands Constantly required to sit use hands to handle or feel talk and hear Frequently required to reach with hands and arms Occasionally required to stand walk and stoop kneel and crouch Occasionally required to lift and/or move up to 10 pounds Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus Every employee must understand comply with and attest to the security responsibilities and security controls unique to their job and comply with all applicable legal regulatory and contractual requirements and internal policies and procedures. Potential pay for this position ranges from $59000.00 - $94000.00 based on experience and skills. Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race color religion gender sex (including pregnancy) national origin disability age veteran status or any other legally protected class under federal state or local law.We welcome people of different backgrounds experiences abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays.
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Technical Writer - India Remote
outseer |
Remote
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As a Technical Writer you will be responsible collaborating with various global stakeholder to create and maintain internal and customer-facing documentation for Outseer applications and solutions. You will be responsible for writing and maintaining advanced technical user guides release notes and other product-supporting documentation. You should proactively engage with key stakeholders to ensure that all written content is appropriate and up to the highest quality standards with the ability to clearly convey technical solutions in a highly readable customer-focused format. Essential Duties Plan develop organize structure and write technical documentation by collaborating with engineering product and design teams. Build and maintain writing standards regarding order clarity conciseness style and terminology. Proactive in tracking and communicating documentation deliverables status and risks to the stakeholders regularly. Research and prioritize multiple documentation tasks as requested by customer-facing teams without affecting the timelines of ongoing project deliverables. Collaborate with localization manager and other technical writer(s) to publish the documentation as per the documentation plan. Propose improvements in published documentation and work with design team to improve customer experience. Excellent communication skills with the ability to organize and document information in a clear and concise manner to a variety of audiences. Desired Requirements 6+ yrs. working in a technical writing position. Tenured use of content authoring and editing tools like MadCap Flare Paligo ClickHelp etc. JIRA and/or Confluence is required. Strong writing editing and proof-reading skills to produce error-free content. Use of style guides and style sheets. Write explanatory and procedural styles for multiple audiences. Work in a dynamic collaborative results driven environment. Detailed working knowledge of Fraud Managment and 3DS SaaS applications Proficiency in the use of the Microsoft Office products with advanced skills in Microsoft Word and Excel along with Adobe PDF generation and editing. Proven ability to effectively communicate with Subject Matter Experts and global teams. Strong attention to detail Working in an Agile environment Skilled at prioritization and multi-tasking Adaptability in a quick paced and geographically distributed work environment. Experience working in a global organization in AGILE development model. Desired Behaviors Adaptability: Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes. Proactive Action: Takes initiative and is driven by results. Takes ownership of actions and outcomes meeting commitments and striving for high performance. Effective Workload Management: Makes timely decisions prioritizes tasks effectively solves problems monitors results and takes corrective action when necessary. Technical Proficiency: Possesses a solid understanding of their role and responsibilities demonstrating competence in performing tasks and utilizing relevant technical skills. Continuous Learning: Takes personal responsibility for learning and development. Recognizes personal strengths and areas for improvement actively seeks feedback and embraces opportunities to learn. Effective Communication: Demonstrates strong facilitation and written communication skills. Clearly articulates ideas and proposals actively listens to colleagues' perspectives and values diverse viewpoints. Collaboration: Shares information fosters teamwork and contributes to a positive work environment. Actively collaborates with others and encourages a sense of unity and cooperation among team members. Ethical Conduct and Competence: Acts with integrity and intent displaying ethical character in all actions. Takes accountability for one's own behavior and aligns actions with the company's values and principles. Good Citizenship: Represents the values and interests of Outseer. Acts as a positive ambassador for the company and contributes to the overall well-being and success of the organization.
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Technical Writer (Health Tech)- Remote, Canada
smiledigitalhealth |
Toronto, Ontario
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Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day and the results can be seen in the impact of our innovative health data platform and data management solutions which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! Apply today and find plenty of reasons to SMILE!The Technical Writer will support internal and client-facing projects with a primary focus on producing and maintaining high-quality product documentation such as implementation guides runbooks and user manuals. This role acts as a bridge between business needs technical execution and knowledge management by translating complex healthcare and FHIR-related functionality into accessible easy-to-follow documentation. The BSA Technical Writer will work closely with solution architects developers and technical product managers to gather insights define processes and communicate product capabilities through written content that empowers Smile’s users and enhances implementation success. ➡ Responsibilities: ➡ Develop and maintain in-depth understanding of Smile Digital Health’s product capabilities and how they integrate with client environments. Translate high-level business needs into detailed technical requirements.Collaborate with solution architects developers and QA to ensure solution requirements are properly documented.Maintain high-quality documentation throughout the project lifecycle.Create and manage client support documentation internal knowledge libraries and transition materialsCollaborate cross-functionally with UX Sales Implementation and Support teams.Lead and record outcomes of knowledge exchange meetings ensure relevant updates are reflected in documentation.Own and resolve documentation-related tickets and drive documentation update cycles.Track and report on quarterly documentation metrics.Maintain and manage a client FAQ repository and ensure compliance with privacy and security standards.Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized. Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.Research and document key business processes with relevant organizationsFacilitate meetings with technical and product experts to produce templates and ensure clarity in documentation requirements Requirements: ➡ 5+ years of experience in business/systems analysis and technical writing.Experience in healthcare/health informatics/health information technology is required.Familiarity with system integration EMRs HL7 REST APIs FHIR DBMS and application development.Proven experience in strong ability to translate complex technical concepts into digestible content for diverse audiences.Proven ability to work independently and collaboratively across departments.Experience with Agile Scrum and/or Waterfall methodologies.Experience with Darwin Information Typing Architecture (DITA) as a nice-to-haveBachelor’s degree in Computer Science Information Systems Library and Information Science English or a related field.A natural problem-solver with a passion for clarity precision and helping others succeed through accessible information.Excellent analytical verbal/written communication and organizational skills. ➡ Some of the benefits we offer: Remote Work Environment Flexible Time Away From Work Policy including PTO Personal and Sick Days Competitive Salary and Health/Medical Benefits RRSP/TFSA/401K Employee Contribution Life and Disability Employee Assistance Program FHIR Study Program and Skillsoft Learning Super HAPI Fun ClubSmile's core values include respect inclusion embracing our differences and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity equity and inclusion. We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
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Senior Technical Writer
onthespotdev |
All Cities
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Orca Security is a cybersecurity startup and cloud innovation leader. Founded in 2019 in Israel by former Check Point managers it raised $630+ million and became a 'unicorn' in 2021.Orca is delivering a modern cloud security platform built for engineers who care about visibility context and speed. We scan your entire cloud environment – across AWS Azure GCP Kubernetes and more – giving you deep insights into risks like misconfigurations vulnerabilities and active threats. Our unified platform shows you what actually matters by prioritizing findings based on context like exposure privilege and potential impact.At Orca we believe that in the right environment and with the right team talent has no boundaries. This team spirit together with our drive to always aim high (because the cloud is the limit) have quickly earned us unicorn status and turned us into a global cloud security innovation leader.About the role:We're seeking an exceptional and highly-talented Technical Writer who can bring clarity and precision to our cutting-edge products. In this role you’ll work closely with our engineering and product teams to create exceptional documentation that helps our customers understand and make the most of our solutions. This is a great opportunity to work in a fun collaborative environment that encourages creativity innovation and growth. ➡ What You’ll Do: ➡ Collaborate with engineers product managers and subject matter experts to document new features updates and cutting-edge technologiesDesign develop and maintain knowledge base articles that make complex topics easy to understand for our usersEnsure that our documentation is clear concise and accurate providing comprehensive resources for both technical and non-technical audiencesProactively update and improve existing documentation based on feedback product changes and industry trendsTake ownership of documentation projects from start to finish contributing to the continuous improvement of our documentation processes Requirements: ➡ 5+ years of experience in a technical writing or product documentation role ideally in SaaS cloud security or a related fieldOutstanding writing and editing skills with the ability to make complex topics accessible and engagingStrong collaboration and communication skills with experience working with cross-functional teams (engineering product marketing etc.)Self-motivated independent and driven to take ownership of projects while managing multiple tasks simultaneouslyFamiliarity with cloud technologies SaaS products or cybersecurity is a big advantageExperience mentoring others or contributing to documentation planning and coordination is an advantageExperience with API documentation – an advantageA proactive attitude always looking for ways to improve processes and content quality Benefits ➡ Work in a highly professional team. Informal and friendly atmosphere in the teamPaid vacation — 20 business days per year 100% sick leave paymentEquipment provisionPartially compensated educational costs (for courses certifications professional events etc.)Legal and Accounting support in PolandAbility to work from our comfortable office in Warsaw at Prosta 515 sick days per yearMedical insurance (after the end of the probationary period)Flexible working hours – we care about you (!) and your outputEnglish and Polish classes 2 times a week (online)Bright and memorable corporate life: corporate parties gifts to employees on significant dates ➡ If you're passionate about technology and documentation and you thrive in a fun fast-paced environment we’d love to meet you!
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Business Process Analyst / Technical Writer (Remote)
Oxley Enterprises®, Inc. |
Stafford, VA
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The following states/districts are excluded from this job ad: AK CA CO CT DC HI IL LA MA MN MO NE NV NH NJ NM NY ND OR PR RI VT WA WY Location: Remote We are seeking an experienced Business Process Analyst/Technical Writer to support the Department of Veterans Affairs (VA). This role offers the opportunity to make a meaningful impact by translating complex technical concepts into clear user-friendly documentation that supports mission-critical cybersecurity initiatives. Position Description: The Business Process Analyst/Technical Writer will help support the Cybersecurity Execution Management Services (CEMS) Task Lead and Team with software technical writing on a dynamic and exciting cybersecurity program for the Department of Veterans Affairs (VA). Minimum/General Experience: 10 years of experience with business process analysis and technical writing Minimum Education: Bachelors degree in computer science electronics engineering or related field Essential Skills/Qualifications: Excellent experience creating and maintaining high quality software documentation Excellent experience writing use cases Excellent experience writing implementation plans Above average experience making complex technical concepts easily understandable to a variety of audiences using text and pictures Strong knowledge of the Microsoft Office Suite (e.g. SharePoint Teams Word) Ability to work in a collaborative team-based environment Excellent oral and written communication skills Excellent attention to detail skills Ability to work in a shift-based environment to support 24/7 cybersecurity operations Experience with Zero Trust programs (preferred) General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment. Assignment Location - Remote Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects. Typing communicating repetitive motions. Close visual acuity to prepare and analyze data view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. Inside environmental conditions with protection from outside elements. Security: Ability to obtain/maintain a Federal Civilian Public Trust U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years Federal Civilian Public Trust Consists of a review of up to but not limited to: Covers 10 year period and in some instances lifetime events OPM Security Investigations Index (SII) DOD Defense Central Investigations Index (DCII) National Agency Check (NAC) records FBI name check FBI fingerprint check Credit report check Written inquiries to previous employers and references listed on the application for employment Potential interviews with the subject spouse neighbors supervisor coworkers Law enforcement check Court records check Education check- Attendance and Degrees Tasks/activities include but are not limited to: Works with internal teams to obtain an in-depth understanding of the product use case or implementation to draft documentation including use cases documents implementation plans and training documentation Produces high-quality documentation that meets applicable standards and is appropriate for its intended audience Maintains version control and organization of all documents within approved repository Writes easy-to-understand user interface text online help and developer guides Creates tutorials to help end-users use a variety of applications Creates standard operating procedures (SOPs) Develops and writes white papers and other ad hoc requests monthly Reviews and provides modifications to existing Communication Plans Concept of Operation and Process Asset Library Maps Analyzes existing and potential content focusing on reuse and single-sourcing opportunities while providing and implementing recommendations Records accurate system requirements as defined by system owner CompensationBenefits: The annual projected pay range for this position is $75697.00 - $84915.00 with consideration being given to various factors including but not limited to qualifications experience job responsibilities and geographic location. Oxley Enterprises Inc. offers a full array of benefits including: Medical dental vision and prescription drug coverage for you and your family. Life Insurance short-term disability and long-term disability paid for by the Company. Supplemental coverages including Accident Critical Illness and Hospital. Additional Life insurance coverage for you and your dependents. 401k plan with various options to select based on your retirement goals. Oxley Enterprises Inc. is a certified service-disabled veteran-owned (SDVOSB) economic disadvantaged woman-owned (EDWOSB) Small Business Administration Certified 8(a) and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016 2017 2018 2021 2023 2024 2025). Oxley is a 2019 - 2024 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal state or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises Inc. please send an email to our Human Resources Department at: careers@oxleyenterprises.com with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name Email address Best number to reach you (optional) We participate in the E-Verify program. http://www.dhs.gov/E-Verify
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Technical Writer - Product Documentation (Remote)
CrowdStrike |
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As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasn’t changed — we’re here to stop breaches and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Technical Writer III you’ll write customer-focused product documentation that helps customers maximize their use of our solutions. You’ll work closely with other writers product managers engineers and UX designers to develop a deep understanding of complex products and what users need to know to use them effectively. What You’ll Do: Produce high-quality product documentation release notes API documentation and more to guide and educate customers. Develop deep product knowledge through researching partnering with SMEs and using the product. Embrace our modern conversational voice and tone and follow our writing team’s standards processes and best practices. Partner with other technical writers and with product managers engineers UX designer and other stakeholders to embed yourself in the software development process. Participate in collaborative content reviews and implement feedback to make your documentation best-in-class. Tailor documentation to the intended audiences and advocate for the customer in all aspects of your job. Independently manage your own projects. What You’ll Need: Excellent writing skills including thoughtful information hierarchy great sentence structure and a conversational yet professional voice. Experience with structured authoring methodologies. + Demonstrated experience with topic-based authoring. + Familiarity with DITA/XML. + Appreciation and understanding of reusable information architecture. Ability to thrive in a fast-paced constantly evolving environment with tight deadlines and high expectations. A user-centric focus on what the customer needs not what the system does. Strong organizational skills a keen eye for detail and appreciation for process. Passion for generative AI and an innate curiosity to experiment with it. + Familiarity with natural language processing (NLP) and large language models (LLMs). + Adaptability to keep up with rapid AI technology changes. + Demonstrated ability to write and optimize AI prompts and agents. Portfolio of writing samples that demonstrate your ability to make complex technical subjects easy to comprehend for an intended audience. Bonus Points: Experience using Oxygen XML Editor or similar tool. Familiarity with a docs-as-code model or experience using Git for documentation source control. Knowledge of and experience with cybersecurity. Experience with Component Content Management Systems. #LI-JC1 #LI-OC1 #LI-Remote #HTF Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks geographic neighborhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions-including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs-on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including but not limited to relevant work experience skills certifications job level supervisory status and location. The base salary range for this position for all U.S. candidates is $0 - $0 per year with eligibility for bonuses equity grants and a comprehensive benefits package that includes health insurance 401k and paid time off. For detailed information about the U.S. benefits package please click here. Expected Close Date of Job Posting is:10-29-2025
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Technical Writer - Product Documentation (Remote)
CrowdStrike |
Remote United States
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As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasn’t changed — we’re here to stop breaches and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Technical Writer III you’ll write customer-focused product documentation that helps customers maximize their use of our solutions. You’ll work closely with other writers product managers engineers and UX designers to develop a deep understanding of complex products and what users need to know to use them effectively. What You’ll Do: Produce high-quality product documentation release notes API documentation and more to guide and educate customers. Develop deep product knowledge through researching partnering with SMEs and using the product. Embrace our modern conversational voice and tone and follow our writing team’s standards processes and best practices. Partner with other technical writers and with product managers engineers UX designer and other stakeholders to embed yourself in the software development process. Participate in collaborative content reviews and implement feedback to make your documentation best-in-class. Tailor documentation to the intended audiences and advocate for the customer in all aspects of your job. Independently manage your own projects. What You’ll Need: Excellent writing skills including thoughtful information hierarchy great sentence structure and a conversational yet professional voice. Experience with structured authoring methodologies. + Demonstrated experience with topic-based authoring. + Familiarity with DITA/XML. + Appreciation and understanding of reusable information architecture. Ability to thrive in a fast-paced constantly evolving environment with tight deadlines and high expectations. A user-centric focus on what the customer needs not what the system does. Strong organizational skills a keen eye for detail and appreciation for process. Passion for generative AI and an innate curiosity to experiment with it. + Familiarity with natural language processing (NLP) and large language models (LLMs). + Adaptability to keep up with rapid AI technology changes. + Demonstrated ability to write and optimize AI prompts and agents. Portfolio of writing samples that demonstrate your ability to make complex technical subjects easy to comprehend for an intended audience. Bonus Points: Experience using Oxygen XML Editor or similar tool. Familiarity with a docs-as-code model or experience using Git for documentation source control. Knowledge of and experience with cybersecurity. Experience with Component Content Management Systems. #LI-JC1 #LI-OC1 #LI-Remote #HTF Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks geographic neighborhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions-including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs-on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including but not limited to relevant work experience skills certifications job level supervisory status and location. The base salary range for this position for all U.S. candidates is $0 - $0 per year with eligibility for bonuses equity grants and a comprehensive benefits package that includes health insurance 401k and paid time off. For detailed information about the U.S. benefits package please click here. Expected Close Date of Job Posting is:10-29-2025
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Technical Writer (Fully Remote)
Mark43 |
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Mark43 is approved to hire in Canada the UK and 45 U.S. states including Arizona California (excluding San Francisco) Colorado Connecticut Washington D.C. Florida Georgia Iowa Idaho Illinois Indiana Kansas Massachusetts Maryland Maine Michigan Minnesota Missouri North Carolina Nebraska New Hampshire New Jersey New Mexico New York Ohio Oklahoma Oregon Pennsylvania South Carolina Tennessee Texas Utah Virginia Vermont Washington Wisconsin and West Virginia. Before applying to a remote role please ensure that you are able to perform the positionin one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build thoughtful scalable software that redefines what law enforcement and public safety tools can be. Our users are diverse and we're deeply committed to building a team that reflects and embraces that diversity in background perspective and experience. We're looking for a Technical Writer who brings clarity care and confidence to their work. This role sits at the intersection of product people and communication supporting both our customers and internal teams with accessible timely and thoughtful documentation. Whether helping an agency onboard new tools or enabling our team to support customers quickly and with ease your words will guide and empower others. You'll thrive in this role if you're someone who naturally takes initiative pays close attention to detail and enjoys working collaboratively with cross-functional partners. You're comfortable stepping into a fast-moving environment and enjoy finding the signal in the noise. You care deeply about making complex things understandable and you enjoy proactively anticipating needs before they're voiced. What You Can Expect To Work On Write clear supportive release notes and product guides for new features and enhancements. Keep internal (Mark43-facing) and external (customer-facing) documentation up to date and easy to navigate. Translate technical product specs into language that works for users of all experience levels. Track and update screenshots visuals and workflow documentation to reflect the latest version of our tools. Maintain and organize our documentation libraries and knowledge bases. Work closely with product design engineering and customer-facing teams to understand and plan for upcoming documentation needs. Keep stakeholders informed and engaged through proactive thoughtful communication. What We Are Looking For 2+ years of experience in a high-volume Technical Writing role. A track record of writing for audiences with a wide range of technical comfort levels. Comfort managing your own timelines and projects with transparency and follow-through. A clear consistent writing style that balances warmth accuracy and accessibility. Curiosity and openness when collaborating across teams. Experience with knowledge management tools and an openness to learning new ones. What You Can Expect From Us The chance to contribute to meaningful mission-driven work that supports first responders and the communities they serve. A supportive and inclusive culture that values collaboration communication and kindness. Opportunities to grow both in this role and across new areas as the team and product evolve. Thoughtful feedback professional development support and the chance to help shape processes as we scale. Competitive salary meaningful equity and comprehensive benefits. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources Become knowledgeable about and follow relevant security policies and guidelines Protect the resources under their control such as passwords computers and data that they create receive or download and Promptly report security-related incidents and violations and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. As part of this commitment we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed please email recruiting@Mark43.com requesting the accommodation.
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Technical Writer Sr - Remote in Sacramento, California area
Prime Therapeutics |
Rancho Cordova, CA
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Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Technical Writer Sr - Remote in Sacramento California area Job Description The Senior Technical Writer is responsible for creating editing reviewing and publishing complex documentation. This position will coordinate prioritize and implement writing and documentation projects including a rotating review and maintenance of existing documentation. This position will routinely collaborate with subject matter experts (SMEs) Trainers Business Process Analysts and management in the development and production of necessary materials for new processes and plans. Responsibilities Develop a thorough knowledge of tools used at Prime to document the process and write user guides tools may include but are not limited to: Microsoft Office Suite RxCLAIM Benefit Edit Tool IBM Notes CoverMyMeds Clinical Review Engine MSA Clinical Operations Review Engine and Prime Knowledge Resources Write edit review and publish all documentation still in use on a regular rotation to ensure up to date information is communicated update documentation on an ad hoc basis communicating changes as needed Create new documentation (i.e. standard operating procedures desktop procedures job aids user guides training materials process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriately Ensure templates design style and layout of documentation conform to department standards Collaborate with SMEs Trainers and Business Process Analysts to support accuracy in implementation documentation requirements Mentor and coach Technical Writers as they learn new techniques and gain more complex experience lead the work of other Technical Writers on large work efforts Other duties as assigned Minimum Qualifications Bachelor's degree in English Communications Technical Writing Education or related area of study or equivalent combination of education and/or relevant work experience HS diploma or GED is required 5 years of work experience in technical or process specific documentation Experience with a web-based workflow management system (i.e. Confluence SharePoint JIRA) Must be eligible to work in the United States without need for work visa or residency sponsorship Additional Qualifications Proficient in Microsoft Word PowerPoint Excel Visio Adobe Acrobat Snagit and Teams Strong writing and editing skills Strong process and detail orientation Strong organization and prioritization skills Ability to work independently and as part of a team PBM experience Preferred Qualifications Every employee must understand comply with and attest to the security responsibilities and security controls unique to their job and comply with all applicable legal regulatory and contractual requirements and internal policies and procedures Every employee must be able to perform the essential functions of the job and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions absent undue hardship. In addition Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $74000.00 - $118000.00 based on experience and skills.Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race color religion gender sex (pregnancy sexual orientation and gender identity) national origin disability age veteran status or any other legally protected class under federal state or local law.We welcome people of different backgrounds experiences abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays.
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