About The Role You will manage day-to-day mystery shopping operations while helping our automation team document and improve processes. This role is ideal for highly organized candidates who enjoy systems documentation coordination and operations management. Responsibilities Shopper Coordination Assign mystery shopping tasks Follow up with shoppers Track confirmations Manage last-minute replacements Operations Management Maintain Airtable databases Update Google Sheets Track shopper performance Monitor assignment completion Process Documentation Write SOPs Document workflows Create process maps Help automation engineers understand operational requirements Reporting & Quality Control Review submitted reports Verify completeness Ensure data accuracy Escalate issues when necessary Required Skills Operations Attention to detail Strong organization Process documentation Task management Tools Google Sheets Airtable Notion WhatsApp Business AI Tools (Mandatory) Candidates must actively use ChatGPT Claude For SOP creation Documentation Communication drafting Formula generation Process improvement Required Google Sheets Skills INDEX MATCH VLOOKUP Conditional Formatting Pivot Tables Data Validation What We Want To See Candidates must submit SOP sample Screenshot of spreadsheet work Description of organizational system Availability confirmation Screening Questions How do you organize large workloads? Show a process document you created. How do you use AI for operations work? Describe a situation where you handled multiple deadlines. Compensation ₹10000/month Remote Mon–Sat UAE business hours Path to Operations Manager role Pay ₹10000.00 per month Work Location Remote