We are looking for an experienced SAP CRM Functional Lead with strong expertise in SAP CRM 7.0 on-premises particularly in the Service module. The candidate should have a good understanding of business processes functional configuration and implementation activities within SAP CRM. Lead functional activities for SAP CRM 7.0 On-Premise implementation projects. Gather and analyze business requirements related to the SAP CRM Service module. Configure and customize SAP CRM functionalities to meet business requirements. Prepare functional specifications and coordinate with technical consultants for required developments. Work with business stakeholders to understand service processes and recommend suitable SAP CRM solutions. Support functional testing integration testing defect resolution and user acceptance testing (UAT). Provide functional guidance to the project team and support end-to-end … Sign In to View