Join the VRChat Team! VRChat offers a first-of-its-kind game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250000 worlds and growing VRChat’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised $100M to date with the support of investors Makers Fund Anthos Capital and HTC. We have a great team which includes people from Netflix Twitter Meta Microsoft Roblox Google Amazon Unity Spotify Discord Uber eBay Robinhood Twitch Zynga and TikTok. Come and join the mission! ➡ Job Overview ➡ We are looking for a Senior/Staff Platform Engineer to help improve the reliability performance and scalability of our production platform. This role focuses on operating reliable infrastructure improving observability driving incident response and using data-driven reliability practices such as SLIs SLOs SLAs error budgets and DORA metrics. Database experience with MongoDB Elasticsearch or Redis is a must. Help us run and secure our platform that allows our users to connect and create their part of the VRChat universe. If you’re interested in keeping the machinery behind the scenes humming and finely tuned then this role could be right up your alley. The role reports to the Head of Platform at VRChat. This Engineer will work closely with the IT and Engineering teams as well as the heads of various functions to plan and deploy infrastructure. Duties & Responsibilities ➡ Operate and improve production infrastructure with a focus on reliability security performance and cost efficiency. Define measure and improve reliability using SLIs SLOs SLAs error budgets and DORA metrics. Build and improve monitoring alerting dashboards logging and incident response processes. Participate in incident management root cause analysis postmortems and follow-up remediation. Automate infrastructure and operational workflows using modern IaC and scripting tools. Work closely with engineering teams to improve service reliability deployment quality and operational readiness. Turn ambiguous infrastructure reliability and operational problems into clear scalable and measurable solutions. Engage with backend codebases through code reviews pull requests and occasional feature or tooling work to build shared context with product engineering teams. Experience Skills & Qualifications ➡ 8+ years of experience in SRE DevOps Platform Engineering or Infrastructure Engineering. Strong experience operating high-availability production systems. Experience with cloud or hybrid cloud environments and tools such as Terraform or OpenTofu. Strong knowledge of Linux networking automation observability and incident management. Strong communication skills and ability to work with technical and non-technical stakeholders. Operational knowledge of databases such as MongoDB Elasticsearch or Redis. Nice to Have ➡ Experience with AWS including core infrastructure services cost optimization and multi-account architecture. Experience with Kubernetes including networking service discovery ingress and workload reliability. Experience with Cilium or other Kubernetes networking/security solutions. Experience supporting large-scale storage systems. Experience with CDNs caching distributed systems or real-time platforms. Benefits ➡ Work from anywhere! VRChat is a 100% remote company Health Benefits 401K for US & RRSP for Canadian Employees Stock Options Generous paid holiday schedule Unlimited/Flexible vacation time Paid parental leave benefits ➡ VRChat is an equal-opportunity employer and we welcome applicants from all backgrounds. VRChat fosters a diverse creative and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you’re a passionate team player who wants to have an impact on a dynamic team we’d love to hear from you! All job offers are subject to satisfactory referencing and background checks.