The Groups and Events Executive is responsible for planning coordinating and executing events and group bookings to ensure a seamless experience for clients. This role involves liaising with clients to understand their needs organizing logistics managing budgets and collaborating with vendors to secure services. Post-event they gather feedback to evaluate success and inform future planning ultimately aiming to deliver memorable events that exceed client expectations. Key Responsibilities Group Reservation & Block Management Build modify and manage group room blocks in the PMS (preferably Opera Cloud) based on signed contracts and event details Ensure room block accuracy (dates rates room types cut-off dates and allotments) Monitor room nights booked vs. picked up and proactively flag discrepancies Manage block wash reductions and extensions in alignment with attrition schedules Maintain clear audit trails for all block adjustments PMS & System Expertise Serve as the primary resource for group block management in Opera Cloud Ensure group blocks are properly linked to reservations routing instructions and billing windows Maintain accurate routing tax setup and direct bill instructions Troubleshoot PMS issues related to group reservations and coordinate with internal teams when needed Group Lifecycle Support Manage groups from definite to departure and final billing Input and update rooming lists accurately and on time Coordinate with Front Office on arrivals departures and special rooming needs Support post-departure reconciliation and folio accuracy Billing & Reporting Ensure group billing instructions are correctly set up in the PMS Support the creation and accuracy of final folios and invoices Partner with Accounting to resolve discrepancies and ensure clean close-out Maintain organized group documentation for audits and reporting Cross-Functional Collaboration Work closely with Sales & Events teams to ensure contracts and PMS details are aligned Communicate proactively with property teams to avoid operational issues Support leadership with reporting on pickup block status and risks Qualifications & Experience 2–4 years of experience managing group reservations in a luxury hotel environment Hands-on experience with Envision Opera Cloud Reserve Delphi Infor HMS (highly preferred) Proven expertise in group block management rooming lists and billing setup Strong understanding of group contracts attrition and pickup management Experience working cross-functionally with Sales Front Office Revenue and Accounting teams Highly organized with excellent attention to detail and follow-through Comfortable managing multiple groups across different timelines and properties Excellent written and email communication skills Job Type Full-time Pay From Php50000.00 per month Benefits Additional leave Company events Health insurance Life insurance Opportunities for promotion Paid training Pay raise Promotion to permanent employee Work from home Work Location Remote