Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including but not limited to Tire & Wheel repairs Pre-Paid Maintenance services and Key replacement. They also provide information to policy holders and dealerships such as explaining contract coverage claim processes claim status updates and decisions and other general inquiries. The position requires the CSR to be adept at utilizing a computer database handling several ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to a variety of cases that are presented. Must be able to work M- Thurs 10 AM - 7 PM and Friday 9 AM- 6 PM EST. Essential Duties and Responsibilities … Sign In to View