Overview GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington DC and is a hybrid remote position. Responsibilities Guides ITSM strategy planning and service delivery to emphasize efficiency and effectiveness. Contributes ITSM-related recommendations for implementation consideration spanning across service management policies guidelines and processes. Capable of working independently as well as collaboratively with remote teams and clients Design and develop queries reports and dashboards Design and configure ServiceNow modules and forms Administer ServiceNow applications including updating security and workflow configurations Design and develop scoped applications as well as a service portal Provide additional support based on subject matter expertise Qualifications Bachelor's with 8+ years (or commensurate experience) Required Skills And Experience Minimum of 6 years of overall IT experience Minimum of 6+ years of experience as a ServiceNow developer in various roles Thorough knowledge of the ServiceNow System Experience with JavaScript HTML CSS Jelly HTTP XML Experience in REST SOAP services etc An understanding of ITIL and/or ITIL Certified Strong communication skills (written and verbal) strong interpersonal skills customer-centric attitude Clearance Required US citizenship is required to acquire a Top Secret Clearance. Preferred Skills And Experience ServiceNow Administrator Certification ITIL Foundation Certified ServiceNow Developer Certifications ServiceNow Certified Implementation Specialist Posted Salary Range USD $130000.00 - USD $140000.00 /Yr.