Technical Customer Success Manager, UK (remote)

2 month(s) ago Remote
CSM Jira Shopify Cloud
Job Overview
Company Nash
Job Type Full-time
Job Level mid-senior
Category Other
Posted 2026-08-09
Last Seen 2 month(s) ago

Job Description

About The Role We’re hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role—you are the long-term owner of the customer relationship accountable for adoption performance and ongoing outcomes. Acting as an embedded partner you will work directly with customer product engineering and operations teams to design deploy and continually optimize solutions on Nash’s platform. This role sits within our Customer Success organization and blends strategic account leadership with hands-on technical problem solving. You will drive adoption reduce defects improve operational performance and ensure customers realize meaningful business impact. In short you own the account the results and the success of the partnership. Responsibilities Own … Sign In to View

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