Director, Marketing and Communications, Case School of Engineering

Case Western Reserve University All jobs
Cleveland, OH
1 month(s) ago
Job Overview
Company Case Western Reserve University
Job Typefulltime
CategoryMarketing and Sales
First Seen 1 month(s) ago

Job Description

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $65779 and $83210 depending on qualifications experience department budgets and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare retirement plans tuition assistance paid time off and a winter recess. POSITION OBJECTIVE Case Western Reserve¿s University Marketing and Communications (UMC) team seeks an experienced strategic leader to become the marketing and communications director for the Case School of Engineering. This individual will serve as a key strategic partner and point of contact within the school overseeing the development and execution of holistic marketing and communications plans that serve varied audiences¿from prospective students through to engaged alumni and donors. Working with a high degree of independence and in collaboration with the senior executive director of marketing and communications and the dean this individual will coordinate the resources and budget needed to service projects track performance and adjust course based on outcomes. The director will develop and oversee meaningful campaigns to raise awareness of school successes initiatives and events clearly convey priorities for the school and the university celebrate achievements among its faculty staff and students and keep the university and broader communities informed of significant developments across the school. This individual will oversee all projects created within the school and coordinate their implementation with partners within the school and across UMC including communications managers media relations representatives enrollment marketing professionals and more. Through these activities the director will advance efforts to help engage and inspire stakeholders at all levels within the Case School of Engineering. Essential Functions Deeply understand and intuit the clients¿ needs and develop strategies to meet their objectives. Lead the development and execution of holistic integrated marketing and communications plans that align with the school¿s strategic plan and priorities and work with teams to execute on all initiatives monitoring outcomes and adjusting tactics as needed. Own all related projects and processes from beginning to end ensuring all work done aligns with University Marketing and Communications¿ and the school¿s goals and priorities. Develop a service partnership agreement for the clients and ensure all aspects are executed on time and as described if new projects or needs arise that do not align with the agreements collaborate with the senior executive director to determine how to balance those needs with existing projects. Develop systems reports and presentations to convey impact to internal and external stakeholders. (45%) Serve as a trusted resource and advisor for the Case School of Engineering leadership developing strong relationships and providing strategic advice aligned to their goals based on a thorough understanding of marketing and communications best practices. Think strategically about the needs of the school¿s many audiences (e.g. faculty staff students alumni donors community members peer institutions etc.) and make recommendations for cost-effective and efficient solutions. (20%) Serve as a team leader for a cross-disciplinary team within UMC (communications and content planning media relations alumni relations creative web marketing etc.) to ensure that all projects (newsletters web updates enrollment marketing organic/paid social event communications etc.) are executed on time and in alignment with their client(s)¿ strategic objectives and brand guidelines. Partner with a communications manager to identify news opportunities and share them through school and university communications vehicles social media pages and websites. Collaborate consistently with team leaders across UMC to ensure recommendations align with industry best practices as well as UMC workloads and priorities. Work with other team leaders within the department to assign projects and tasks to subject matter experts within UMC as appropriate. (20%) Review all work prior to delivery to the client(s) including strategic alignment and proofreading and checking that all requirements and/or changes have been addressed. (8%) Develop strong familiarity with assigned client unit(s) and ability to write on behalf of leadership including for speeches talking points email messages presentations quotes articles and publications. (7%) Nonessential Functions Perform other duties as assigned. (<1%) CONTACTS Department Daily contact with team members to complete projects. University Regular contact with faculty and staff to exchange information. External Occasional communication with external contacts to exchange information. Students Regular contact with student employees to exchange information. Supervisory Responsibilities Indirect supervisory responsibility across teams. Qualifications Experience 8 or more years of marketing and communications experience preferably including project management and work in higher education. Education Bachelor¿s degree in communications marketing or related field required. Required Skills Excellent verbal/ written communication and editing skills. Demonstrate resourcefulness sound decision making and strong problem-solving capabilities to address challenges and opportunities creatively. Ability to translate complex topics in ways that engage inform and inspire. Ability to engage and communicate effectively with a wide range of stakeholders cultures and diverse populations including unit leaders staff researchers academics and students. Think strategically about the most effective methods to meet the needs of the school¿s varied audiences. Maintain a deep understanding of marketing and communications best practices with the ability to analyze data metrics market trends and consumer behavior to measure the effectiveness of campaigns and inform strategies. Ability to think creatively and innovate in a rapidly changing environment. Strong leadership interpersonal collaboration and customer service skills. Outstanding planning and organizational skills with ability to coordinate and help execute high volume of client projects/activities with a sense of urgency and strong attention to detail. Balance and prioritize multiple projects simultaneously meet deadlines and adjust assignments as needed relative to available resources. Work independently while also seeking appropriate guidance and providing necessary updates to supervisor and colleagues regarding UMC activities. Proficiency in Google Suite (documents sheets slides) and MS Office products (Word PowerPoint Excel). Ability to represent Case Western Reserve University by participating in meetings conferences and other events. Ability to meet consistent attendance. Ability to demonstrate successful support education and advocacy for all students aligned with the values mission and messaging of the university while adhering to the staff policy on conflict of commitment and interest. Ability to interact with colleagues supervisors and customers face to face. Prefer experience in developing and enforcing a strong brand identity. Prefer proficiency in digital marketing strategies including social media SEO and content marketing. Prefer familiarity with CRM software content management systems and marketing automation tools. Prefer basic understanding of graphic design and multimedia content creation. WORKING CONDITIONS General office environment (hybrid work option available after orientation period is complete). The employee will perform repetitive motion using a computer mouse and keyboard. This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor successful completion of an orientation period and signing the remote work checklist certification form. Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race color religion sex sexual orientation gender identity or expression national or ethnic origin protected veteran status disability age and genetic information. Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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