Date Jul 6 2026 Location Lehi UT US 84043 Company NRG Welcome to the intersection of energy and home services. At NRG we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power protect and intelligently manage their homes and businesses. To do this we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do we aim to champion our employees and bring value to our customers investors and society. More information is available at www.nrg.com. Connect with NRG on Facebook Instagram LinkedIn and X. Role Overview We are seeking a driven and agile High-Volume Recruiter to support hiring within our Customer Care organization. This role is responsible for high-volume sourcing and screening activities to deliver qualified interview-ready candidates to hiring leaders in a fast-paced metric-driven environment. The Talent Acquisition Specialist focuses on building candidate pipelines conducting structured phone screens and maintaining consistent funnel activity to meet weekly hiring targets. This role partners closely with hiring leaders and recruiting peers to ensure speed quality and data integrity while delivering a strong candidate experience. This position operates within established SLAs and recruiting processes and is expected to manage multiple requisitions and markets simultaneously while maintaining quality standards. Must work onsite in our Lehi UT office. Key Responsibilities High-Volume Sourcing & Screening + Proactively build and maintain pipelines for technical and customer-facing roles across multiple markets + Conduct structured competency-based phone screens to assess candidate skills experience and motivation + Present vetted candidates to hiring managers with clear summaries and recommendations + Maintain weekly and monthly funnel activity targets (screens submits interview ratios) + Support hiring velocity while protecting quality standards Pipeline & Requisition Management + Manage multiple open requisitions across markets simultaneously + Maintain consistent candidate flow to support hiring forecasts + Monitor funnel metrics and escalate risks when pipeline gaps emerge + Coordinate interview scheduling and handoffs in partnership with recruiting support teams + Ensure candidate movement aligns with established SLAs Stakeholder Partnership + Partner with hiring managers to clarify role requirements and success profiles + Provide market insights and candidate feedback to improve selection outcomes + Communicate status updates pipeline health and hiring risks clearly and consistently + Represent Talent Acquisition as a reliable solution-oriented partner Data Integrity & Reporting + Maintain accurate and timely documentation in SuccessFactors + Utilize Microsoft 365 tools (Teams Outlook Excel SharePoint) for collaboration and reporting + Track and manage activity against KPIs and SLAs + Ensure candidate records reflect accurate dispositioning and compliance standards Sourcing Execution + Execute targeted outbound sourcing strategies (referrals job boards social platforms community outreach hiring events) + Engage both passive and active candidates + Contribute to ongoing sourcing strategy improvements + Support hiring events and community recruiting initiatives as needed Continuous Improvement + Follow standardized recruiting processes and contribute feedback for improvement + Maintain consistency in screening quality and candidate experience + Adapt quickly to changing hiring needs and business priorities + Demonstrate ownership of performance metrics and personal development Required Qualifications 1-3 years of recruiting experience preferably in high-volume environments Experience sourcing and screening candidates across multiple channels Ability to manage competing priorities in a fast-paced setting Strong organizational and time management skills Clear and concise written and verbal communication skills Comfortable operating in a metric-driven environment Technical Skills Experience with ATS platforms (SuccessFactors preferred) Proficiency with Microsoft 365 (Excel Outlook Teams SharePoint) Ability to interpret and manage recruiting performance metrics Preferred Qualifications Experience supporting multi-location or geographically dispersed hiring Experience recruiting for field technical customer service or sales roles Familiarity with operating within defined SLAs and performance metrics Exposure to telecom home services utilities or installation environments Who Thrives In This Role You move quickly while staying organized and detail-oriented You balance speed with quality and protect the candidate experience You take accountability for your metrics and results You are coachable resilient and motivated by hitting goals You operate as a reliable partner and team contributor NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement employees are subject to periodic random drug testing and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level Title and/or Salary may be adjusted based on the applicant's experience or skills. We support the use of AI tools to help you prepare for your interview (e.g. practicing responses researching the role or refining your resume). However during interviews and assessments we expect responses to reflect your own thinking experience and communication. Use of AI to generate or read answers in real time complete assessments or misrepresent your qualifications is not permitted and may impact your candidacy. EEO is the Law Poster (The poster can be found at http//www.eeoc.gov/employers/upload/posterscreenreaderoptimized.pdf) Official description on file with Talent. Nearest Major Market Salt Lake City