At ALTOUR we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1000 team members and a presence in over 80 countries we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture one that evolves improves and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter faster and more tailored solutions - not just for our clients but for each other. At ALTOUR you’ll be part of a collaborative forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour . Strategic Growth. High-Impact Partnerships. Scalable Value Delivery. ALTOUR’s Key customers represent strategically significant accounts with strong growth potential. These programs require a disciplined value-driven approach to ensure consistent performance retention and expansion. Managing these accounts requires more than traditional account management&mdashit calls for structured engagement strategic prioritization commercial focus and a relentless commitment to measurable outcomes. As a Key Account Manager you will own a portfolio of high-value clients leading multi-level relationships across functions and regions. You will serve as a strategic advisor to your clients a commercial driver within ALTOUR and a connector across our global delivery ecosystem&mdashensuring every interaction delivers tangible value. This is an elevated individual contributor role built for those who know how to turn insight into action risk into retention and opportunity into growth. Working at ALTOUR ALTOUR’s Key Account Management model is designed to protect grow and future-proof our most valuable client partnerships. Key Account Managers play a critical role in delivering consistent value strengthening executive relationships and identifying opportunities for expansion. This role sits at the intersection of strategy service performance and commercial growth&mdashideal for professionals who thrive on accountability impact and measurable results. Own and develop multi-level client relationships across a portfolio of Key accounts ensuring satisfaction retention and revenue growth Serve as the customer’s advocate within ALTOUR&mdashcoordinating internally across operations program optimization sourcing finance technology and leadership teams Lead client conversations focused on growth program performance cost optimization traveler experience and continuous improvement Operate within ALTOUR’s Key Account Management engagement model delivering outcomes through a structured consistent cadence Lead Management Business Reviews (MBRs) as working sessions focused on insights actions and measurable outcomes Lead bi-annual Business Reviews to demonstrate value align on strategy and define forward-looking roadmaps Ensure engagements are insight-led decision-focused and outcome-driven&mdashnot retrospective reporting Maintain oversight of portfolio commercial performance proactively supporting sustained EBITDA and growth Deliver clear actionable insights tied to cost optimization Total Cost of Ownership (TCO) Program ROI NESR adoption compliance efficiency and traveler experience Provide proactive data-backed recommendations that improve program performance and maturity Drive revenue growth through expansion upsell and whitespace identification in partnership with Sales and internal stakeholders Monitor account health and proactively identify risk signals and performance gaps executing recovery and optimization strategies as needed Collaborate with regional and in-country teams to ensure consistent global service delivery while balancing standardization and local requirements Maintain oversight of data integrity servicing models and operational consistency Drive execution discipline with clear actions ownership and timelines from every engagement Ensure internal alignment and follow-through to deliver on commitments and expectations Contribute to the evolution of ALTOUR’s Key Account Management model and share best practices across the Account Management team Demonstrated success managing high-value accounts in complex regional or multi-stakeholder environments Experience leading structured business reviews and formal client governance frameworks Strong executive presence with the ability to influence challenge and guide stakeholders at all levels Commercial acumen with a clear understanding of value creation profitability and growth drivers Deep knowledge of corporate travel including operations technology sourcing and data analytics Comfort operating in a matrixed performance-driven and partner-led environment High EQ strong communication skills and the ability to translate complexity into clear direction and action Proven ability to drive measurable outcomes and continuous program improvement PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans vision insurance flexible spending accounts (FSAs) company-paid life insurance and AD&D optional additional life insurance and AD&D disability insurance paid parental leave paid time off 401k Plan with company match discounted employee travel options access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto home & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors such as years of experience geographical location budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive commission bonus or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age race religion national origin gender disability veteran status genetic information sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy