Scaled Inc is a premier staff augmentation firm connecting USA-based MSPs with top South African IT talent. As we grow we’re seeking Microsoft 365 Technical Support Engineer skilled in Microsoft 365 Cloud Infrastructure Desktop Support and Virtualization. Responsibilities Office 365 Migrations & Deployments (Exchange Online SharePoint Teams). Desktop Solutions & Intune Deployments Windows Server Administration (Active Directory Group Policy DNS) IT Security & Infrastructure Protection IT Project Collaboration & Documentation Requirements 5+ years in IT support (Office 365 Azure Desktop and Server Administration). Expertise in Azure AD Virtual Machines and Storage. Experience supporting Windows & macOS. Strong troubleshooting and software installation skills. Preferred Certifications MCSE Azure VMware Cisco Cybersecurity (SANS GIAC Fortinet etc.) Home Office Requirements To work efficiently in a remote environment candidates must have Dedicated Home Office – A quiet separate private room with a door High-Speed Internet – Fibre connection with at least 50 Mbps upload and download Computer Equipment – A laptop or desktop suited for IT support tasks Audio & Video Setup – A headset for clear communication and a webcam for video calls Backup Power – A reliable power source to maintain connectivity during outages Why Join Us? Competitive salary & benefits Career growth & training Collaborative environment Cutting-edge tech exposure