EverHelp is a team of professionals that’s developing outsourcing support services for plenty of products all over the world at a dynamic pace. The project launched in 2021 and last year we experienced a yearly growth rate of +82%. Since February 2022 we've managed to preserve all our workplaces and most importantly we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%. In 2026 EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe was named the #1 employer among European companies with 500–4999 employees and earned Best-in-Class recognition across 6 categories Culture & Purpose Leadership Inclusion & Belonging Wellbeing Employee Voice and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience. Our statement We’re against war and unjustified aggression We evacuated all the teammates and their families from the frontline helped them find a new place to live and provided financial support We provided the team with charging stations We continue to work together for the future of Ukraine. We're hiring German-speaking Customer Support Representative (Hospitality) Fully Remote Looking for your next opportunity in customer support? Join an international hospitality project where you'll help create outstanding guest experiences for travelers across Europe. What you'll do Support guests via phone chat email WhatsApp & booking platforms Assist with reservations property access & booking-related requests Solve problems with empathy and a hospitality-first mindset Work in a dynamic international environment We're looking for someone who has German (B2+) & English (B2+) 1–3 years of Customer Support Hospitality or other customer-facing experience Excellent communication and problem-solving skills A positive customer-oriented attitude What we offer Fully remote collaboration Career growth opportunities within a rapidly growing international company Friendly supportive team and continuous mentorship Join EverHelp — one of Europe's top employers recognized with multiple international workplace awards in 2026. Rotating schedule (24/7 support) 5 shifts per week including 2-3 night shifts. If you're passionate about helping people and want to build your career in an international environment I'd love to hear from you! Feel free to send me a message or apply directly. Referrals are also very welcome!