Senior Account Manager

If you are looking for a meaningful career where people work and act with passion rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. We are a leader in supply chain software solutions helping organizations streamline operations reduce costs and improve efficiency. Are you an outgoing dynamic and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting the full products and services. In this role you will work closely with customers and internal teams attending meetings uncovering pain points shaping compelling proposals and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What a Day In Life Of Looks Like Deliver revenue and profit margin targets by driving increased order intake from named customers proactively identifying new opportunities within existing accounts and consistently progressing deals through the full sales cycle. Build and nurture a strong network of executive-level contacts across Operations Distribution Finance and IT establishing trusted relationships that support long-term account development and create access to strategic decision-makers. Develop three-year investment strategies and maintain comprehensive account plans that align customer objectives with Infios solutions enabling effective planning informed decision-making and maximised cross-sell and upsell opportunities. Accurately report sales progress and forecast revenue through disciplined pipeline management while applying deep solution knowledge to position and differentiate value against competitors. Maintain high standards of customer service and relationship management acting as a reliable advisor who represents customer interests within the business and advocates Infios's propositions confidently to client stakeholders. Drive strong customer engagement by encouraging participation in events strengthening partnerships and securing high-quality customer references that support new business development and broader organisational growth. This is a remote-based role within the UK. Working pattern is Monday-Friday 40 hours per week. What You Bring To The Team Proven track record in selling enterprise software solutions within supply chain logistics retail or discrete manufacturing with a minimum of four years’ account management experience and responsibility for £250000+ annual spend. Strong consultative solutions-led sales expertise with consistent achievement of sales targets supported by excellent communication and confident presentation skills. Ability to develop executive-level relationships challenge customer thinking build compelling commercial cases (ROI margin analysis cost justification) and influence strategic direction. Solid understanding of warehouse and supply chain operational processes and technologies (ERP WMS TMS OMS) combined with strong business acumen and familiarity with Salesforce CRM and Microsoft Office applications. Highly organised self-starter with strong prioritisation skills disciplined pipeline management and a growth mindset demonstrated through ongoing personal and professional development. Customer-oriented team player with a positive can-do attitude a willingness to learn from others and a passion for improving customer operations through innovative technology. Right to work in the UK a valid passport driver's licence and willingness to travel including occasional overnight stays (1-3 nights). Why join us? At Infios we're not just looking for employees we're looking for partners in innovation growth and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert we meet you on your journey equipping you with the tools and opportunities to build the future you envision. Together we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace. At Infios we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look think move believe or love differently. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin sex sexual orientation gender identity marital status pregnancy religion age disability veteran status genetic information or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process please let us know at jobs@infios.com

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This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position experience education skills location and market and business considerations. Applications must be submitted via our career site.