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JOB DESCRIPTION
PROPERLY(EVEN THE TERMS OF EMPLOYMENT ALSO) NO 1099 C2C H1 TRANSFER Title Business Process Management (BPM) Consultant
Location
Remote Terms of Employment
- W2 Contract 6 Months
- This is a 100% Remote Opportunity (Eastern Time Zone preferred)
Overview
Client is seeking a Senior Business Process Management (BPM) Consultant to support a leading healthcare organization's top-priority strategic enterprise initiative migrating government programs onto the Facets platform. In this role you will drive cross-divisional process discovery design and alignment across critical business units such as Claims Enrollment Provider Utilization Management Care Management and Appeals & Grievances. You will serve as a consultative bridge stitching together complex end-to-end processes identifying cross-functional handshakes and introducing process ownership in an evolving matrixed environment.
Key Responsibilities
Lead end-to-end process discovery definition mapping and documentation across enterprise healthcare business domains.
- Facilitate consultative discovery sessions and apply problem-solving methodologies (e.g. ""5 Whys"") with business stakeholders to address process gaps and establish cross-divisional handshakes.
- Drive process maturity and cross-functional alignment across siloed business units to transition to a integrated end-to-end operational structure.
- Partner closely with leadership business readiness leads and enterprise project management offices to support platform transition initiatives.
- Utilize enterprise process modeling tools to create detailed high-quality process maps and operational documentation.
Required Qualifications
Minimum of 10 years of overall professional experience with at least 4 to 6 years specializing in a consultative Business Process Management (BPM) or Process Improvement role.
- Direct domain experience within the Healthcare Insurance / Payor space (understanding end-to-end workflows in Claims Enrollment Provider Care Management or Appeals & Grievances).
- Demonstrated expertise in enterprise-level process discovery end-to-end process mapping and root-cause analysis in ambiguous (""gray space"") environments.
- Advanced proficiency in enterprise process mapping software (e.g. Signavio Blueworks Live ARIS Visio or similar tools).
- Exceptional consultative stakeholder management and cross-functional facilitation skills.
Preferred Qualifications
Prior experience or exposure to Facets platform implementations or migrations within a payor environment.
- Lean Six Sigma Certification (Green Belt or Black Belt).
Location
in the Eastern Time Zone. Licenses/Certifications (Preferred)
- Certified in Business Analysis -PMI Upon Hire Preferred
- CSSBB - Six Sigma Black Belt BPMI Certification Preferred"