Job Title Cloud Engineer III ONLY USC Requisition ID 106743-1 Location Open to Caterpillar Digital Hubs (Chicago IL Dallas TX Peoria IL Broomfield CO Cary NC) – its remote however need local to mention CAT hubs Work Arrangement Remote (Candidates must reside near one of the Digital Hub locations and be available to work onsite when required.) Duration 12-Month Contract Start Date August 10 2026 Schedule Monday – Friday 1st Shift Travel Up to 25% (as needed) Interview Process Two Virtual Panel Interviews Position Summary Client is seeking an experienced Cloud Engineer III to provide operational support administration and continuous improvement for enterprise cloud platforms supporting Adobe Experience Manager (AEM) as a Cloud Service and the newly introduced Vercel platform. This role will be responsible for ensuring platform reliability scalability security and operational excellence across customer-facing digital applications. The ideal candidate will have extensive experience supporting Adobe Experience Manager (AEM) Cloud environments cloud-native web platforms CI/CD pipelines monitoring solutions and enterprise integrations. This individual will collaborate with development teams architects product owners security teams and infrastructure partners to maintain highly available secure and scalable digital platforms. Top Required Skills Adobe Experience Manager (AEM) Cloud Services Cloud Platform Operations & Administration Incident Management Monitoring & Root Cause Analysis Key Responsibilities Provide operational support for Adobe Experience Manager (AEM) as a Cloud Service including Author Publish Dispatcher CDN and supporting integrations. Support and administer the enterprise Vercel hosting platform for modern web applications. Monitor platform health system performance application availability and service reliability using enterprise monitoring and alerting tools. Troubleshoot and resolve production incidents deployment failures platform issues and integration challenges. Lead incident management root cause analysis (RCA) and implement preventive solutions for recurring issues. Manage CI/CD pipelines release deployments environment promotions and configuration changes. Support platform security user access management certificate renewals and compliance initiatives. Maintain integrations between AEM and enterprise platforms including Digital Asset Management (DAM) Workfront Azure services Akamai/CDN publishing platforms and other marketing technologies. Perform platform administration including user permissions workflow management replication monitoring and environment configuration. Partner with software engineering teams to optimize platform performance scalability and reliability. Participate in on-call support major incident response and disaster recovery planning. Develop and maintain operational documentation knowledge articles support procedures and platform runbooks. Evaluate Adobe platform releases Vercel enhancements and emerging technologies while recommending adoption strategies. Drive automation operational excellence service maturity and technical debt reduction initiatives. Collaborate with product owners and business stakeholders to prioritize platform enhancements and support requests. Required Qualifications Bachelor's degree in Computer Science Information Technology Engineering or a related field. 5–7+ years of experience supporting enterprise cloud platforms. 5+ years of experience administering Adobe Experience Manager (AEM) platforms. Strong experience supporting AEM as a Cloud Service environments. Deep understanding of AEM Architecture Dispatcher CDN technologies Cloud deployments Enterprise integrations Experience managing production incidents service restoration and root cause analysis. Experience implementing platform monitoring observability and automation solutions. Experience supporting CI/CD pipelines and deployment automation. Experience providing platform governance monitoring deployment support access administration and technical consultation. Familiarity with modern web application technologies including Next.js React REST APIs Cloud-native architectures Preferred Qualifications Experience supporting enterprise digital experience platforms. Knowledge of Vercel Adobe Experience Manager (AEM) Akamai CDN Adobe Workfront Adobe DAM Azure Cloud Services Experience working in Agile delivery environments. Strong documentation and process improvement skills. Excellent communication and stakeholder management abilities.