You've already led teams. Now lead high-level executives. If you've been a Supervisor Team Lead Operations Manager Quality Lead Trainer or Account Manager and are looking for a change of scenery you already know how to think on your feet manage chaos and keep things moving when no one's watching. We want that energy supporting one US or Canadian startup executive instead of a 30-agent floor. At Viva our mission is to create real career opportunities for women across Latin America. We hire regardless of gender but the impact is intentional when women thrive economically families and communities do too. This is a full-time remote role based anywhere in Mexico Colombia Ecuador Costa Rica Honduras Guatemala El Salvador or Nicaragua. What you'll actually do Admin Own the executive's calendar inbox meetings travel expenses and event planning. Operational I mprove workflows data analysis reports SOPs documentation projects and internal coordination. What we're looking for 2+ years in a leadership role Customer Service (Supervisor Team Lead Operations Manager Quality Lead Trainer Account Manager or similar) C1 English written and spoken At least one role with 2+ year tenure Comfortable with Google Workspace Slack Notion and AI enthusiast Proactive by default not by request What you get $1200 USD/month base up to $1600 USD/month total. Raises every 6 months. Fixed schedule no overtime no weekends. Paid holidays vacation sick days and family care days. Paid parental leave. Global health insurance. 100% remote forever. 5-week paid training. Real growth paths Sr. EA CSM Chief of Staff. 4.7/5 on Glassdoor. The team actually means it. Our process takes about 6 days. We onboard every Monday. 🔎 Important Notice All Viva communication will come from an @execviva.com email. If you receive messages from unofficial sources (e.g. Instagram Facebook) please report them to careers@execviva.com . We never request payments or personal information from candidates.