Senior Project Manager - Epic Delivery

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Who We Are

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals we are building a people-centered culture rooted in collaboration innovation and strategic thinking. Our Senior Project Manager - Epic Delivery will lead complex high-impact Epic implementation optimization upgrade and related healthcare technology initiatives that directly influence patient care clinical operations and organizational change. As the senior individual contributor within the Office of Strategic Initiatives the Senior Project Manager establishes clear project governance provides executive-level visibility facilitates timely decisions and issue resolution and drives projects from initiation through transition and benefits realization. Success is measured by predictable delivery against approved scope and milestones proactive management and escalation of risks and dependencies stakeholder and client satisfaction quality and adoption of delivered solutions and consistent use of Xtensys governance Jira Confluence and reporting standards. How We Work East Coast Alignment Our core operational and collaboration hours follow the Eastern Time Zone (ET) keeping our workflows synchronized with our primary clients and systems. Why Join Us? MissionDriven Work You are the ""bridge"" ensuring technology serves health systems and their patients when they need it most. Autonomy & Ownership We trust you. You’ll lead projects define success and manage complexities with total support. A Culture of Innovation Have a fresh perspective? We want it. We encourage risktaking and continuous improvement. Continuous Growth We fuel your ""restless curiosity"" with opportunities to expand your skillset and mentor others.

The Role

This role provides disciplined project leadership across scope schedule quality risks dependencies vendors and stakeholder engagement while coordinating cross-functional teams to deliver solutions that improve health outcomes and align with client commitments and Xtensys strategic priorities. Work Arrangement This is a remote position. The Senior Project Manager must be able to work effectively with geographically distributed teams and support applicable client time zones based on project and business needs. Onsite presence may be required for planning sessions executive meetings major testing/readiness events and go-live support. Your Mission

What You’ll Do

Day-to-Day

Key Responsibilities

Epic Program & Project Delivery Lead endtoend delivery of large complex highimpact Epic initiatives including implementations upgrades optimizations integrations migrations and other strategic Epic work from planning and design through golive stabilization and transition to operations. Develop and maintain integrated project plans covering scope milestones schedules resources quality dependencies assumptions risks issues decisions and expected benefits monitor progress and drive accountability for timely delivery. Translate contractual commitments statements of work client priorities and strategic objectives into executable delivery plans with clear responsibilities milestones dependencies and acceptance criteria. Drive delivery across applicable Epic implementation phases including discovery and planning design build testing training and readiness cutover and golive stabilization and postimplementation transition. Establish and maintain effective project governance decisionmaking structures escalation paths and delivery standards to keep teams aligned and projects progressing toward agreed objectives. Build strong working relationships with clinical operational IT vendor and executive stakeholders coordinate multidisciplinary teams of Epic analysts technical resources clinical and operational leaders and other subject matter experts. Partner with clinical operational and change leaders to support organizational readiness communication training adoption and transition activities that minimize disruption and enable successful use of Epic solutions. Coordinate integration technical security privacy and compliance workstreams to ensure appropriate requirements dependencies risks and approvals are incorporated into the overall project plan. Proactively identify and manage project risks issues dependencies and delivery barriers facilitate resolution and escalate matters requiring leadership or executive decisions. Provide clear timely project reporting and executivelevel visibility into overall health milestones accomplishments risks issues dependencies decisions and areas requiring leadership attention. Maintain working knowledge of Epic applications implementation methodologies and healthcare technology trends to effectively lead evolving Epic initiatives and collaborate with clinical and technical subject matter experts. Stakeholder Client & Team Leadership Serve as a key delivery leader and point of coordination for client executives clinical and operational stakeholders Epic and application teams technical teams vendors and Xtensys leadership. Lead crossfunctional collaboration facilitate timely decisions address delivery barriers and competing priorities and drive accountability across teams without direct reporting authority. Coordinate work across Epic application integration infrastructure security data testing training change management and operational readiness teams as applicable to the initiative. Build trusted client and stakeholder relationships through clear transparent communication effective expectation management timely issue resolution and a consistent focus on project and client outcomes. Delivery Excellence & Continuous Improvement Use Jira and Confluence consistently to support project planning tracking governance decisions and documentation in accordance with Xtensys standards. Apply and reinforce Office of Strategic Initiatives governance standards templates stage gates reporting practices and established delivery processes. Capture lessons learned identify reusable practices and process improvements and share delivery insights that strengthen Epic delivery and enterprise project management practices.

Who You Are

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What You’ll Bring

5+ years of hospital / healthcare project management experience is required. Demonstrated experience independently leading complex Epic implementations upgrades optimizations or related Epic initiatives in a hospital or health system environment is required. Strong understanding of project management methodologies governance and best practices. Experience managing complex crossfunctional projects with multiple stakeholders and competing priorities. Excellent communication facilitation organizational and leadership skills. Experience presenting to executive leadership steering committees and governance groups. Education/Certifications Bachelor’s degree in business healthcare administration information systems computer science engineering or a related field equivalent combination of education and relevant industry experience may be considered. In lieu of a Bachelor’s degree four additional years of relevant professional industry experience is required. PMP certification is required. PgMP PMIACP Certified ScrumMaster (CSM) or comparable project/agile credentials are a plus. Travel

Requirements

Up to 20% travel primarily to client and company locations with occasional overnight travel. Travel may increase temporarily during key implementation milestones golive/cutover or client workshops based on project needs. Physical Readiness Primarily sedentary office/remote work involving extended periods of computer use and virtual meetings with occasional standing and walking. Ability to travel as required and occasionally lift or carry up to 25 lbs. with or without reasonable accommodation."