Role Network Engineer
Columbia SC Or Legal Resident Required DAILY DUTIES /
Network Operations and Infrastructure Support Monitor maintain and support enterprise wired and wireless network infrastructure including switching routing and connectivity services across campus environments to ensure availability reliability and performance. Perform field installation and deployment of network equipment including configuring racking stacking cabling and testing switches. Incident Response and Problem Resolution Diagnose troubleshoot and resolve network issues through monitoring analysis and root cause investigation. Investigate and resolve network incidents through remote analysis and field-based troubleshooting including testing network equipment validating configurations and coordinating repairs to maintain service availability. Escalate complex issues as appropriate and participate in on-call support activities to ensure continuity of services. Network Maintenance and Service Improvement Perform routine maintenance activities including system upgrades patching configuration changes and performance optimization efforts while minimizing service interruptions and adhering to operational best practices. Documentation Collaboration and Customer Support Maintain accurate operational documentation network diagrams incident records and runbooks. Collaborate with network engineering and architecture security infrastructure teams vendors and stakeholders to support reliable technology services and communicate technical information effectively. Network Security and Access Services Administration Support and maintain network security technologies including firewalls VPNs and related security controls. Assist with troubleshooting and responding to security- related incidents in accordance with established procedures and standards. Required
(rank In Order Of Importance) 2+ years of experience with enterprise network technologies including switching routing wireless networking and TCP/IP protocols. 2+ years of experience configuring monitoring and troubleshooting Cisco Juniper Aruba AND Fortinet network devices. 2+ years of experience diagnosing and resolving network connectivity performance and security-related issues using standard troubleshooting methodologies and tools 2+ years of experience with network security including firewalls VPNs access controls and security best practices 2+ years of experience installing configuring and supporting network infrastructure equipment including field deployment activities such as racking stacking cabling and testing. 2+ years of experience maintaining technical documentation network diagrams and operational records 2+ years of experience with routing protocols and technologies such as OSPF BGP VLANs spanning tree and high-availability architectures. Preferred
(rank In Order Of Importance) Experience supporting large-scale enterprise or higher education network environments. Experience with wireless network administration and troubleshooting in dense-user environments. Experience supporting network security technologies including firewalls VPNs network access control (NAC) and multi-factor authentication solutions. Familiarity with network monitoring logging and performance management tools. Experience with network automation scripting or infrastructure management tools (e.g. Python Ansible APIs). Experience performing network upgrades migrations and lifecycle replacement projects. Experience working in ITIL-based operational environments including incident problem and change management processes. Required Education/Certifications Requires a bachelor’s degree or equivalent work experience. Preferred Education/Certifications CCNA CCNP JNCIA JNCIS/JNCIP ACNT ACSA ACMA FCA FCP Additional
Strong analytical problem-solving and customer service skills. Ability to communicate technical information effectively and work collaboratively with technical teams vendors and stakeholders Ability to work independently prioritize tasks and respond
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