The Network Engineer is a core member of the Network Operations team responsible for designing implementing and optimizing HealthEdge’s enterprise network infrastructure across on-premises data centers cloud environments and remote access platforms. This role operates within a team-driven model emphasizing 24/7 availability ITIL-aligned processes automation and measurable operational outcomes in support of our healthcare SaaS platform. Essential
Technical Execution & Operations Design configure and maintain LAN/WAN SD-WAN VPN firewall and load-balancing infrastructure across multi-site and multi-cloud environments Monitor network performance (SolarWinds Datadog ThousandEyes ) and proactively resolve issues before they impact service delivery and SLA targets Implement network security controls including firewall rule sets IDS/IPS segmentation NAC and zero-trust architecture principles Design and manage AWS network infrastructure — VPCs subnets route tables IGW NAT Gateways and ELBs — for scalable highly available architectures Configure AWS Transit Gateway and VPC peering for secure low-latency connectivity across accounts regions and on-premises environments Implement AWS Direct Connect and Site-to-Site VPN for hybrid connectivity between HealthEdge data centers and AWS Administer AWS Route 53 including private hosted zones resolver rules and health-check-based routing policies Manage AWS Security Groups Network ACLs AWS Network Firewall and AWS Shield for least-privilege access and DDoS protection Leverage AWS CloudWatch VPC Flow Logs and AWS Network Manager for observability traffic analysis and anomaly detection Support Azure or GCP networking as required — VNets /VPCs peering and hybrid connectivity Incident Response & Change Management Participate in 24/7 on-call rotation triaging and resolving network incidents per SLA targets contribute to post-incident reviews to drive MTTR reduction Execute network changes through established change management processes serve as Tier 3 escalation resource for complex issues Automation & Continuous Improvement Develop automation scripts and IaC (Ansible Terraform CloudFormation Python) to improve monitoring alerting and network deployment workflows Build and maintain IaC for AWS network resources enabling repeatable auditable deployments surface optimization opportunities across the team’s roadmap Documentation & Collaboration Maintain topology diagrams runbooks IPAM and change records support DR testing vendor coordination and legacy environment consolidation Collaborate across Infrastructure Security DevOps and Application teams mentor junior team members
Bachelor’s degree in Computer Science IT Network Engineering or equivalent professional experience 5+ years of hands-on enterprise network engineering or network operations experience Strong knowledge of routing and switching protocols (BGP OSPF EIGRP VLANs STP) Experience with enterprise firewall platforms (Palo Alto Fortinet Cisco ASA/FTD) Demonstrated AWS networking expertise VPC Transit Gateway Direct Connect Route 53 Security Groups Network ACLs AWS Network Firewall Proficiency with network monitoring tools (SolarWinds Datadog PRTG or similar) Experience with SD-WAN (Cisco Viptela VMware VeloCloud Fortinet or equivalent) Solid understanding of DNS DHCP IPAM SSL/TLS and PKI Hands-on experience with IaC and automation tools (Ansible Terraform CloudFormation Python) Familiarity with ITIL-based incident problem and change management processes Excellent analytical and communication skills ability to translate technical concepts for non-technical stakeholders
Certifications CCNP CCIE PCNSE NSE or AWS Advanced Networking Specialty Experience in healthcare SaaS or regulated environments (HIPAA HITRUST SOC
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