Blacksmith Agency Account Management Full time Remote (USA or Canada) About The Role Blacksmith Agency is a remote digital agency running paid media SEO CRO and web for marketing-led brands. As Client Success Manager you own an established book of recurring agency clients. Our sales team wins new clients you keep them and grow them. What You Will Own Retention across your book the relationship the renewal and the early warning when an account is drifting. Upsells and expansion finding the next project inside each client and selling it. A seven-figure annual quota across retention and upsells. Working with the strategists and delivery team who run the work so the client hears one clear voice. What You Need Agency account … Sign In to View