About Revolut People deserve more from their money. More visibility more control and more freedom. Since 2015 Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending saving investing exchanging travelling and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth 2 things are essential to our success our people and our culture. In recognition of our outstanding employee experience we've been certified as a Great Place to Work. So far we have 13000+ people working around the world from our offices and remotely to help us achieve our mission. And we're looking for more brilliant people. People who love building great products redefining success and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Risk at Revolut operates across all functions products and regions to monitor front-line performance and ensure the business operates safely. They’re among the first to be involved in new initiatives from tech to customer support. We’re looking for a Head of Internal Controls & Quality Management to lead first-line risk and controls teams across Revolut Europe Bank. You’ll be overseeing operational risk and quality of execution while ensuring our first-line defence remains airtight as we scale. Up to shape what’s next in finance? Let’s get in touch. What you'll be doing Building and scaling dedicated first-line risk compliance and control teams establishing an automated end-to-end operational and compliance risk management system Owning the first-line Risk and Compliance function ensuring products and processes satisfy relevant regulatory requirements throughout their lifecycle Owning the New Initiatives Approval Process and serving as Chair of the New Initiatives Committee to govern and sign off on operational changes and rollouts Defining evolving and enforcing first-line risk appetite across core product offerings to balance business growth with a highly controlled environment Designing a scalable internal control framework with standardised data automated testing processes and robust governance policies Collaborating with Product teams to embed automated preventative and detective controls directly into the product lifecycle Implementing continuous monitoring processes for business operations developing automated alerts for control deficiencies and executing swift remediation Driving consumer trust by deep-diving into complaints and support data to identify and eliminate systemic issues Maintaining regulatory engagement while fostering solid working relationships with second and third lines of defence Supporting Revolut Europe Bank objectives and leading strategic control planning processes What you'll need 8+ years of experience managing operational risk compliance risk and internal controls within a high-growth fintech retail bank or complex matrix financial institution In-depth knowledge of European regulatory requirements consumer protection frameworks financial promotions rules and product governance standards A solid understanding of governance and expertise working effectively with second and third lines of defence to clear regulatory hurdles Expertise in control implementation continuous automated testing RCSA management and root-cause issue remediation The ability to transform processes from first principles challenge pre-existing approaches and build effective platforms Strategic planning skills to manage complex cross-functional interdependencies and deliver exceptional compliance and resilience results Excellent communication skills with a clear and structured approach to explaining complex technical risks and control failures to executive stakeholders Impressive analytical and problem-solving skills to leverage data and spot control vulnerabilities before they impact the business Proven success in balancing thorough risk mitigation and strict control enforcement with rapid business execution Compensation range Italy €76500 - €85000 gross annually Poland PLN34400 - PLN40500 gross monthly Lithuania €6600 - €7400 gross monthly Other locations Compensation will be discussed during the interview process Final compensation will be determined based on the candidate's qualifications skills and previous experience Building a global financial super app isn’t enough. Our Revoluters are a priority and that’s why in 2021 we launched our inaugural D&I Framework designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural hard-working team. Important notice for candidates Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this it’s a scam. Report it immediately. By submitting this application I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect my application may be rejected any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice Notice This is a remote position based in Portugal.